Soft Skills Inventory

Topic Area Advanced Intermediate Beginner None

© Changescape Limited – 2002

Changescape

Appraisal Skills Assertiveness Building a Business Case Building Relationships Business Process Reengineering Business Systems Analysis Business Systems Design Change Management Coaching Skills Commercial Management Communications Skills Conflict Management Consulting Skills Contract Management Courseware Development Creative Thinking Customer Care Customer Service Data Modelling Dataflow Diagrams Defining Business Requirements e-Commerce Emotional Intelligence Estimating Methods Facilitation Skills Finance Management Giving & Receiving feedback Influencing Skills Interviewing Skills Leadership Skills Managing Multiple Projects Managing Suppliers Marketing Meeting Skills Management Negotiating Skills Neuro Linguistic Programming Object Oriented Analysis Organisational Design Outsourcing Performance Management Presentation Skills Prince2 Project Management Problem Solving Process Management Project Control Project Initiation Project Management Project Planning Purchasing

Soft Skills Inventory

Topic Area Advanced Intermediate Beginner None

© Changescape Limited – 2002

Changescape

Risk Management Sales Management Sales Skills Strategic Planning Stress Management Structured Analysis & Design Structured Programming System Testing Systems Thinking Team Building Team Management Telephone Skills Time Management Train the Trainer Training Course Design Training Needs Analysis Unified Modelling Language Use Case Modelling Writing Skills Situational Leadership Motivation Delegation Quality Control Change Control Configuration Management Managing Budgets Financial Management Finance for non-Financial Managers

Health & Safety Employment Law Contract Law Understanding IT Benchmarking Recruitment Induction Cross Cultural Skills PR / Dealing with the Media Principle Centred Leadership Managing Managers Market Intelligence Monitoring Competitors Balanced Scorecards Corporate Governance Managing Programmes Managing Investors IPR & Copyright Law Mergers & Acquisitions Managing Innovation Working with Unions

Soft Skills Inventory

Topic Area Advanced Intermediate Beginner None

© Changescape Limited – 2002

Changescape

Equal Opportunities Anger Management Banking & Finance EPOS Systems Retail Systems Insurance Sector MRP HR Supply Chain Telecommunications Travel & Transport Public Sector Leisure Government MOD Utilities IT Sector Employee Development High Performing Teams Executive Coaching Behavioural Analysis Accelerated Learning Action Centred Leadership Mind Mapping Fishbone Analysis Customer Intimacy Strategic Selling Goal Setting Handling Difficult People Decision Making