social welfare tna report

7/28/2019 Social Welfare Tna Report

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REPORT

ON

TRAI NI NG NEED ASSESSMENT WORKSHOPS

FOR

SOCI AL SECTOR

UNDER

THE PROJ ECT

CAPACI TY BUI LDI NG FOR POVERTY REDUCTI ON

J ammu & Kashmi rI nst i t ut e of Management , Publ i c

Admi ni st r at i on & Rur al Devel opment

Under the Project Capacity Building for Poverty Reduction, the Institute

conducted 5 one - day workshops on Training Need Assessment for the Social


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Welfare Sector. The workshops were conducted by the Core Group along with the

members of the Steering Committee constituted for the Project. The details of the

workshops are given below:

1. State Level Workshop

30th November, 2007 at J&K IMPA Regional Centre, J ammu

2. Divisional Level Workshop

27th November, 2007 at J&K IMPA Main Campus, Srinagar

3. Three District Level Workshops

2nd J anuary, 2008 at District Headquarters, Udhampur

3rd J anuary, 2008 at District Headquarters, Udhampur

7th J anuary, 2008 at J&K IMPA Main Campus, Srinagar

The workshops were attended by 108 officers/officials representing almost all the

levels of the Social Welfare Sector in J&K State. The list of the participants is

given in Annexure I . The specific objectives postulated for the workshops were

as follows:

To identify existing gaps that impedes the organization from achieving

their objectives efficiently and effectively

To identify and select appropriate learning interventions that addresses

these gaps

To achieve enabling efficiencies through common learning solution.

METHODOLOGY


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The workshops comprised the technical session, brain - storming sessions, group

discussions and exercise - solving sessions. Shri Madhav Lal, IAS, the then

Director General of the Institute, formally inaugurated the State level workshop.

Sh. Lal gave introductory remarks about the project and highlighted the

importance of the social sector in the context of overall development. Dr. Jahan

Ara Jabeen, Nodal Officer of the Project made a presentation about the project and

the activities to be undertaken under the project(Annexure I I). The participants

were also briefed about the need, objectives and the methodology of the

Workshop. Ms. Bismita Das, Member, Core-Group made a presentation on Social

Welfare Sector in J&K wherein an attempt was made to review the existing

schemes and policies of the sector. Senior level officers including Secretary to

Govt., Special Secretary, Deputy Secretary and Under Secretary Social Welfare

were also present in the Workshop.

Training Needs Analysis is a pre- training tool which helps to strategically identify

specific areas needing attention with regard to skills/ knowledge/ attitudes, a

person is required to possess for holding a job. It also makes recommendations to

bridge the gap. In this regard, two types of formats -Organizational and

Individual were administered. Organizational format consisted of questions

pertaining to the organization(Annexure I II)

. Individual format focused on

KSA approach i.e., identification of skills, knowledge and attitudes required by a

job(Annexure IV).


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ORGANIZATIONAL ANALYSIS

The Department of Social Welfare is under the Administrative control of the

Secretary to Govt., Social Welfare at the State level and Directors at the Divisional

level. The existing organizational structure as formulated in the workshops is

placed atAnnexure V. The mission statement of the Department as laid down in

the Citizens Charter is empowerment of disadvantaged and marginalized

sections of the society. For the achievement of this mission, the objectives of the

Department are as follows:

To provide institutional and non-institutional services for women

(including destitutes, widows and their dependent children etc.),

physically challenged, the aged and infirm, children (mal-adjusted,

delinquents, orphans and handicapped) etc.

To provide scholarships to SC and ST students

To rehabilitate victims of the militancy related incidents

To work for development of women, children and adolescent girls

The officers/ officials of the Department were categorized into the following four

levels in view of their functions/ roles / responsibilities for the purpose of

identifying the training needs under the Project:

Level I

Special Secretary


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Additional Secretary

Under - Secretaries

Managing Directors

Level I I

Deputy Directors

Programme Officers

District Social Welfare Officers

Assistant Directors

Child Development Project Officers

Level I II

Assistant Child Development Project Officers

Tehsil Social Welfare Officers

Superintendents of Ashrams

Social Workers

Supervisors

Level IV

Anganwadi Workers

Helpers

INDIVIDUAL ANALYSIS


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The functional specifications arrived at during the course of deliberations with respect to

above referred levels are shown as under:

Level I

Policy Formulation

Administration and Management

Level I I

Formulation of Plans

Administration and Control

Office Management

Programmes and Schemes

Monitoring of the schemes

Financial Management

Level I I I

Execution of programmes and schemes

Office Management

Supervision and Coordination

Conduct of surveys

Identification of beneficiaries

Organization of awareness camps

Level IV


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Heath Checkups

Pre School Education

Providing nutrition

Organizing Groups

Coordination and control of AWCs

PROBLEM AREAS

Some of the important issues/ problems identified during the course of deliberations are as

follows:

non- availability of guidelines of different Programmes/ Schemes

lack of proper infrastructure at district, tehsil and block level

political interference

less honorarium for AWWs /Helpers

evaluation of Schemes not done scientifically

lack of trained support system

non -availability of departmental manuals

additional responsibilities to officers

TRAINING NEEDS

During the deliberations, it was observed that the officers/ officials generally lack

knowledge and skills in some areas of administration. Besides, no formal training

arrangement exists in the State. Instead officers of the level of Child Development Project

Officers are being sent to NIPCCD for job-specific courses, and for other required and


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need based issues, the services of other training institutions in and outside the State are

availed. For Anganwadi workers, the Department has its own training centres both at

Srinagar and Jammu.

In view of these inadequacies, training needs identified for the respective levels stand as

under:

Level I

administrative skills

o decision making

o leadership qualities

o communication skills

plan formulation

Level I I

plan formulation

financial management particularly powers of DDOs

administrative laws

office management

methods of monitoring

policies/ programmes on socio-economic development

human resource management

administrative skills

Level I I I


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financial management

knowledge about social welfare schemes

behavioural skills

methodology of organizing camps

social audit

role of Local Bodies vis a vis Social Welfare Schemes

record management

Level IV

community participation

participatory learning techniques

motivation techniques

After conducting the TNA Workshops for various levels in the Department, it was

observed that in order to improve the service-delivery mechanism of the Department, the

capability of the officers need to be enhanced through intensive training interventions. The

training modules need to be developed to suit the specific requirements of the officers at

different levels. There is also a need to develop trainers to enhance the capabilities of

front-line service providers so that the goal of empowerment is achieved.


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Annexure I

List of Participants

State - Level TNA Workshop(30th November, 2007)


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Annexure I

List of Participants

State - Level TNA Workshop(30th November, 2007)

S.No. Name of the participant Designation Contact

Number

1. Mr. N.K. Verma, IAS Secretary to Govt., Social WelfareDepartment, J&K

9419000329

2. Mr. Muzaffar Iqbal, KAS Special Secretary to Govt., Social WelfareDepartment, J&K

9419015519

3. Dr. K.K. Kichloo, KAS Additional Secretary to Govt., SocialWelfare Department, J&K.

9469113374

4. Mr. Naseem JavedChowdhury,

Under Secretary to Govt., Social WelfareDepartment, J&K

9419125576

5. Mr. M.L.Koul Under Secretary to Govt., Social WelfareDepartment, J&K

9419105722

6. Mr. Satish Nehru Director, Directorate of Social Welfare,Jammu

7. Dr. Satpal Deputy Director ( Administration),

Directorate of Social Welfare, Jammu

9419184754

8. Mr. Mohammad Hussain Bhat Deputy Director ( ICDS) Directorate ofSocial Welfare, Jammu

9. Ms. Ritu Gupta Assistant Directors ( Administration),Directorate of Social Welfare, Jammu

9419185081

10. Mr. Veerji Hangloo Assistant Director (Schemes ),Directorate of Social Welfare, Jammu

9419130769

11. Mr. Gopal Krishan Gupta, Assistant Director (Planning), Directorateof Social Welfare, Jammu

12. Dr. Naheed Soz Managing Director, J&K WomenDevelopment Corporation

13. Ms. Syed Shahzada Bano Secretary , J&K Women DevelopmentCorporation 9419110491

14. Mr. Mohammad Subhan Dar Accounts Officer, J&K WomenDevelopment Corporation

15. Ms. Teja Koul Development Officer, J&K WomenDevelopment Corporation


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16. Mr. Naveen Kumar Sharma Managing Director, J&K SC. ST & BCDevelopment Corporation, Jammu

19419136042

17. Ms. Sheela Bhagat, KAS Secretary, J&K SC. ST & OBC

Development Corporation, Jammu18. Ms. Hafiza Muzaffar Secretary, State Women Commission,

Jammu19. Smt. Sunita Bhagat Child Development Project Officer,

Directorate of Social Welfare Department,Jammu

9906373233

20 Smt. Chenderkanta Child Development Project Officer,Directorate of Social Welfare Department,Jammu

9419170940

21. Smt. Sarunder Kour, Child Development Project Officer,Directorate of Social Welfare Department,

Jammu

9419884891


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Divisional Level TNA Workshop

(27th

November, 2007)


Number

1. Ms. Tabasum Shafat Kamili District Social Welfare Officer, Pulwama

2. Ms. Rubina Kousar District Social Welfare Officer, Srinagar

3. Ms. Nighat Majid Child Dev. Project Officer, Khanyar

4. Mr. Mohd Amin Shah Child Dev. Project Officer, Pampore

5. Mr. Itrat Hussain Rafiqi Distt. Programme Officer, ICDS Kupwara6. Mr. Riaz Beigh Child Dev. Project Officer, Budgam

7. Mr. Mohd Aslam Child Dev. Project Officer, Srinagar

8. Ms. Aarifa Malik Asstt. Child Dev. Project Officer, Budgam

9. Ms. Nighat Alam Asstt. Child Dev. Project Officer, Srinagar

10. Syed Tahira Bashir Asstt. Child Dev. Project Officer, Srinagar

11. Ms. Afreed Jan Asstt. Child Dev. Project Officer,

Pampore12. Ms. Rifat Aarif Child Dev. Project Officer, Tangmarg

13. Mr. Sajad Hussain Programme Officer, Budgam

14. Mr. Gh. Mohiudin Bhat Programme Officer, ICDS, Anantnag

15. Ms. Bureeda Majid Tehsil Social Welfare Officer, Srinagar

16. Gh. Mohiuddin Bhat Tehsil Social Welfare Officer, Bijbehara

17. Mr. Showkat Ahmad Dar Programme Officer, Baramulla

18. Mr. Mohammad Subhan Programme officer, Pulwama


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District Level TNA Workshop

(2nd January 2008)


Number

1. Smt. Rava Kumari Programme Officer , ICDS Project

Udhampur

2. Sh. Yash Pal Sharma Distt. Social Welfare Officer, Udhampur

3. Smt. Kanta Sharma CDPO, ICDS Project Udhampur

4. Smt. Coni Sethi CDPO, ICDS Project Majalta5. Smt. Veena Aima CDPO, ICDS Project Chenani

6. Smt. Sonali Arun CDPO, ICDS Project Reasi

7. Sh. Naresh Kumar CDPO, ICDS Project Arnas

8. Smt. Vidhushi Kapoor CDPO, ICDS Project Kapoor

9. Smt. Shashi Bala CDPO, ICDS Project Pouni

10. Smt. Munni Bhat CDPO, ICDS Project Panchari

11. Smt. Santosh Tikoo CDPO, ICDS Project Ghordi12. Mohammad Anwar Banday CDPO, ICDS Project Dudu Basantgarh

13. Sh. Mohan Lal Stora TSWO, Udhampur

14. Sh. Sham Lal TSWO, Mahore

15. Smt. Raj Kumari TSWO, Reasi

16. Smt. Sharda Devi TSWO, Chenani

17. Smt. Parveen Kumari TSWO, Ramnagar

18. Sh. Sunil Kumar Dubey Suptt. Bal Ashram , Udhampur

19. Smt. Shalini Gupta Social Worker, TSWO, Udhampur

20. Sh. Sita Ram NGOs, Udhampur


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District Level TNA Workshop(3rd January, 2008)

S.No. Name of the participant Designation ContactNumber

1. Tirath Kour Supervisor, ICDS Project, Pouni

2. Sureshta Rani Supervisor, ICDS Project, Udhampur

3. Sushma Kohli Supervisor, ICDS Project, Gondi

4. Mrs. Satvindar Kour Supervisor, ICDS Project, Udhampur

5. Mrs. Satvindar kour Supervisor, ICDS Project, Ramnagar

6. Mrs. Kamlash Kumari Supervisor, ICDS Project, Chenani

7. Mrs. Anjana Sharma Supervisor, ICDS Project, Chenani

8. Mrs. Sushma Kumari Supervisor, ICDS Project, Chanani

9. Mrs. Maya Devi Jamwal Supervisor, ICDS Project, Pouni

10. Mrs Rattna Devi Anganwadi Worker, ICDS Project, Pouni

11. Ms. Surinder Kour Anganwadi Worker, ICDS Project Pouni

12. Ms. Sushila Jamwal Supervisor, ICDS Project, Ramangar

13. Mrs. Sneha Lata Supervisor, ICDS Project, Reasi

14. Mrs. Chander Prabha Supervisor, ICDS Project, Reasi

15. Mrs. Kailash Devi Anganwadi Worker, Gordhin

16. Mrs. Neelam Kumari Aganwadi Worker, Ghordi (Bindla)

17. Chanchal Devei Aganwadi Worker, Jakhani

18. Mrs. Neelam kumari Aganwadi Worker, Dalak

19. Ms. Anjali Devi Aganwadi Worker, Theni Dhar, Upper

Samroli

20. Mr. Lalit Kumar Khajuria Secretary, Sanaj Colony Morcha,

Udhampur

21. Mrs. Sita Ram Sharma Samaj Kalyan Morcha, Udhmapur


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22. Mr. Sanjeev Singh National Child labour Society, Field

Officer

23. Mr. Sham Lal Field officer, National Child LabourSociety

24. Mr. Bhojan Bharti Jr. Asstt., Indian Red Cross

25. Ms. Kanta Badyal Supervisor , ICDS Project, Majalta

26. Ms. Kiran Bala Supervisor, ICDS Project, Majalta

27. Mrs. Reeta kumari Supervisor, ICDS Project, Majalta

28. Ms. Sunila Devi Anganwadi Workers, Majalta

29. Ms. Sunita Gupta Anganwadi Worker, Majalta

30. Ms. Sushma Devi Anganwadi Worker, Udhampur

31. Ms. Taro Devi Anganwadi Worker, Udhampur

32. Ms. Ranu Devi Anganwadi Worker, Panchari

33. Ms. Chander Rekha Anganwadi Worker, Panchari

34. Ms. Taj Banu Supervisor , ICDS Project, Mahor

35. Ms. Nidhi Anganwadi Worker, ICDS Project, Reasi

36. Ms. Poonam Anganwadi Worker, Reasi

37. Ms. Anita Devi Anganwadi Worker, ICDS (Hatti) Pouni

38. Ms. Reena Deve Anganwadi Worker

39. Mrs. Pooja Rani ICDS Project

40. Mrs. Rajni Bala Supervisor, ICDS Project


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District Level TNA Workshop(7th January, 2008)

S.No. Name of the Participant Designation

1. Ms. Mehmooda Mir Supervisor, ICDS , Rehama Baramulla,

2. Mr. Altaf Hussain Superintendent/ Social Worker, MFI Kangan

3. Mr. Farooq Ahmad Tehsil Social Welfare Officer, Pampore

4. Ms. Gulshan Supervisor , ICDS Project, Bandipora

5. Ms. Mymoona Bano Asstt. CDPO , ICDS Project, Tral

6. Ms. Ulfat Jan Asstt. CDPO, ICDS Project, Batwara

7. Ms. Jawahira Tak Tehsil Social Welfare Officer , Anantnag

8. Mr. Abdul Rashid TSWO, Tangmarg

9. Mr. Peerzada AltafHussain Tehsil Social Welfare Officer, Sumbal (Sonawari)


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Annexure -I I

WelcomeWelcometoto

Training Needs Assessment WorkshopTraining Needs Assessment Workshop

Conducted byConducted byCore GroupCore Group

GoIGoI-- DfID ProjectDfID Projectonon

Capacity Building For Poverty ReductionCapacity Building For Poverty Reduction

Organized byOrganized by

J&K Institute of Management, Public Administration & Rural Dev.J&K Institute of Management, Public Administration & Rural Dev.Srinagar/ Jammu.Srinagar/ Jammu.

The United Nations Millennium SummitThe United Nations Millennium Summit

ininSeptember 2000September 2000adoptedadopted

Millennium Development GoalsMillennium Development Goals

The Millennium Development Goals:( Target:2015)

Eradicate Extreme Poverty and Hunger.

Achieve Universal Primary Education.

Promote Gender Equality and Empower Women.

Reduce Child Mortality.

Improve Maternal Health.

Combat HIV and AIDS, Malaria and other Diseases.

Ensure Environmental sustainability.

Develop a Global Partnership for Development.


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Departm ent for Internationa l Developm ent

(DfID)

Bri t i sh Governm ents F ight

aga ins t

w or ld po verty.

1996 Conference of Chief Secretaries

Action Plan for Effective and Responsive Govt(APERG)

1997 Conference of Chief Ministers

Accountable and Transparency and Improving the performancecitizen friendly govt. Right to Information and integrity of the public

services


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Department for International Development

Deptt. of Personnel & TrainingsDeptt. Of Administrative Reforms &

Pub. Grievances

Promotion & ImplementationOf

Reform agenda

ImplementationOf

APERG

Public Service delivery system Citizen friendly & poor friendly

Capacity Building for Poverty Reduction

Departm ent of In ternat ionalDevelopment

GOAL: To en hance th e insti tu ti ona l Ca pacity o f th eGovt. of Ind ia to develop and effectively imp lemen t propoor po licies and services.

Support: To p rovide effecti ve , stra teg ic su pport toGoI in their governance reforms an d capac ity bui ldingprogrammes.

Out puts (Ind icative on ly)

1) DARPG reform ini t iatives del iver im proved services to

the benefit of poor p eople.

2) Enhance hum an resource capaci ty w i th in c iv i lservi ce to del i ver p ro - poo r po l ic i es andprogrammes.


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Capacity Bui ld ing:

The ab i l i ty

o f

In stitutions, organiza tions & individua ls at al l levels

Of

adm inistrat ive ma chinery

to

pro vide services to the poor .

The process

Of

strengthening and sustaining

such capac ity

is

capacity bui lding .

Programme Objective

Improving service delivery

by

Capacity building

through

intensive training

for

front line service providers

leading to

poverty reduction.


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CAPACITY BUILDING FOR POVERTY REDUCTION (CBPR) ROGRAMME

Poverty Reduction- The End Objective

Intermediate Variables

Public Service Delivery Mechanism

Institutions Organizations Individuals

Creating Pressure Improving the Service Del ivery Entity Incentivising Desirable Behaviour

(Citizen Empowerment) (Strengthening Organizations & Processes ( Reinforcing Appropriate Behaviour)

Related to Service Delivery)

_________________________________________________________________________________________________________________

CBPR Programme

addresses

all aspects

( Institutional, Organizational & Individual)

of

Public Service Delivery Mechanism.

OPERATIONAL STRATEGY

-Institutional & Organizational related initiatives are being taken up byThe Department of Administrative Reforms and Public Grievances (DoARPG),MOPPG&P, Govt. of India.

-Individual/ Organizational (Training ) related initiatives are being taken up byThe Department of Personnel & Training (DoPT), MOPPG&P, Govt. of India

--DoPTDoPT has constituted a Core Team to implement the Project initiativehas constituted a Core Team to implement the Project initiatives.s.

--Funding is being provided by DfID.Funding is being provided by DfID.

--Project Management Consultancy is being Provided by Adam Smith IProject Management Consultancy is being Provided by Adam Smith International, UK.nternational, UK.

--Haryana Institute of Public Administration (HIPA),Haryana Institute of Public Administration (HIPA), GurgaonGurgaonhas been identified as thehas been identified as theCore Incubating Group (CIG) /CBPR National Implementing Agency (Core Incubating Group (CIG) /CBPR National Implementing Agency (NIA).NIA).

--State Administrative Training Institutes (State Administrative Training Institutes (ATIsATIs) have been identified as) have been identified asState Implementing Agency (SIA).State Implementing Agency (SIA).


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J & K

In sti tute of Manag ement, P ubl ic Adm inistrat ion and

Rura l Developm ent

( IMPA)

State Im plem enting Agency.

Project Activities

1.1. MoUMoU with the DOPT, GOI.with the DOPT, GOI.

2.2. Identification of Sectors.Identification of Sectors.

3.3. Identification of Districts.Identification of Districts.

4.4. Finalization of Project Modalities.Finalization of Project Modalities.

5.5. Administrative arrangements:Administrative arrangements:

Dedicated Core Team Identified.Dedicated Core Team Identified.

Steering Committee Nominated.Steering Committee Nominated.

6. Project Activity Phasing (Time Budgeting ).6. Project Activity Phasing (Time Budgeting ).

7. First State Level Meeting with Secretaries,7. First State Level Meeting with Secretaries, HoDsHoDs// DCsDCs&& DisttDistt. Officers.. Officers.


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Project Activities8. Review of the Existing Institution8. Review of the Existing Institutions Training Resources.s Training Resources.

9. First Round of Departmental Consultative Meetings.9. First Round of Departmental Consultative Meetings.

10. Nomination of Departmental Nodal Officers.10. Nomination of Departmental Nodal Officers.

11. State Level Sectoral Reports.11. State Level Sectoral Reports.

12. Formulation of Training Needs Assessment Templates.12. Formulation of Training Needs Assessment Templates.

13.13. Training Needs Assessment Workshops.Training Needs Assessment Workshops.

14.14. TNA Reports.TNA Reports.

15. Design Training Modules.15. Design Training Modules.

16. Conduct TOT.16. Conduct TOT.

17.17. Training for the Target Group.Training for the Target Group.

18.18. Monitoring and Evaluation of the Training at District Level.Monitoring and Evaluation of the Training at District Level.

State Level Sectoral Review

Social Sector:

1. Social Welfare Department.

2. J&K Women DevelopmentCorporation.

3. J&K State Commission for Women.

4. J&K Advisory Board forGujjars&Bakerwals.

5. J&K SC, /ST and Backward ClassesDev. Corporation.

6. J&K State Scheduled Castes AdvisoryBoard.

Education Sector:

1. School Education.


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Sector Review Methodology:

Introduction to the Sector.

Review of Policies/ Schemes/ Programmes.

Present scenario/ status: Benchmarks for Dev.

Targets.

Achievements.

Impact of Policies/ Schemes/ Programmes.

Constraints / bottlenecks on Development.

Fund flow ( Plan & Non Plan).

Implementation Machinery.

Job Specification

Capacity Building Systems.

New Initiatives undertaken. Policy Level

AdministrativeLevel.

Capacity Building.

Summary & Conclusions.

Performance Problem

Identify Training Needs

Plan and Design Training

Implement Training

Assessment of Results

Systematic Approach to Training


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Training Needs Analysis: Pre- training tool which helps to strategically

identify specific areas needing attention.

Objectives :

To identify existing gaps that impede organizations fromachieving their objectives efficiently and effectively.

To identify and select appropriate learning interventions thataddress these gaps.

To achieve Enabling Efficiencies through common learningsolution.

Training Needs analysis

OrganizationalAnalysis

IndividualAnalysis

Template AttachedTemplate Attached


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Annexure -I I I

Capacity Building for Poverty Reduction: A Training Initiative

(DoPT - DfID Project)

Training Needs Assessment

ORGANISATIONAL Format

1. Name:

2. Designation:

3. Organization:

4. How would you spell out the Vision Statement for your Organization?

_____________________________________________________________________

_____________________________________________________________________

_____________________________________________________________________

_____________________________________________________________________

5. What are the objectives of your Organization?

i) ____________________________________________________________

ii) ____________________________________________________________

iii) ____________________________________________________________

iv) ____________________________________________________________

iv) ____________________________________________________________


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1. Organizational functions:

i) _____________________ vi) ____________________

ii) _____________________ vii) ____________________

iii) _____________________ viii) ____________________

iv) _____________________ ix) ____________________

v) _____________________ x) ____________________

2. For the achievement the above subjects and conduct of functions, how is your

organization structured? (Please use a separate page).

8. Indicate the number of employees as per the identified levels:

Level (s) Number

I ________________________________ ____________

II ________________________________ ____________

III ________________________________ ____________

IV ________________________________ ____________

V ________________________________ ____________

9. Identify the jobs and tasks, the above referred levels are expected to perform:

Level (s) J obs Tasks

I _____________________ ________________________

II _____________________ ________________________

III _____________________ ________________________

IV _____________________ ________________________


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V _____________________ ________________________

10. Has the Department prepared Training Policy/ Training Action Plan / Departmental

Manualsetc? Yes/ No.

If yes, please specify

i) ____________________________________________________________

ii) ____________________________________________________________

iii) ____________________________________________________________

iv) ____________________________________________________________

v) ____________________________________________________________

11. What Programmes/ Schemes are being implemented by your Organization?

i) _____________________ vi) ____________________

ii) _____________________ vii) ____________________

iii) _____________________ viii) ____________________

iv) _____________________ ix) ____________________

v) _____________________ x) _____________________

12. For the successful implementation of these Programmes/ Schemes, what training

subjects would you prefer by order of priority?

i) _____________________ vi) ____________________

ii) _____________________ vii) ____________________

iii) _____________________ viii) ____________________

iv) _____________________ ix) ____________________

v) _____________________ x) _____________________


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13. Has your Organization any Institutional training arrangement? If yes, please specify:

Adequacy of facilities inTrg. Institute

S.No. Training Institute No.ofTrainers

Trg. Prog.Conductedduringcurrentfinancialyear

Classroom.

Y/N

HostelY/N

Trg.Equpt.

Y/N

Trg.ManualPakage

Dev.Y/N

1.

2.

3.

14. Please specify significant performance (work related) problems of the front line

service providers of your Organization:

S. No. Service Providers Problems Specified Problems having

Training Implication

15. What mode of training would you suggest for imparting training to the front line

service providers?

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________


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Annexure- IV

Capacity Building for Poverty Reduction: A Training Initiative

(DoPT - DfID Project)

Training Needs Assessment

Individual Format

1. Name: .

2. Designation: .

3. Department: ..

4. Experience:

5. Educational Qualification:

6. Have you received Induction training? Yes / No


__________________________________________________________________

__________________________________________________________________

__________________________________________________________________

7. Have you received job chart, work norms or any other work manual from your

organization? Yes / No


__________________________________________________________________

__________________________________________________________________

__________________________________________________________________


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8. What performance standards have been set for you?

S. No. Performance Standards By Whom Set

9. What specific jobs and tasks do you presently perform?

Jobs Tasks

i) _____________________ ________________________

ii) _____________________ ________________________

iii) ______________________ ________________________

iv) _____________________ ________________________

v) _____________________ ________________________

10. Have you undergone any training in the context of the present job? Yes/No


__________________________________________________________________

__________________________________________________________________

__________________________________________________________________


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11. Are you satisfied with your job performance? Yes/No

Please elaborate:

__________________________________________________________________

__________________________________________________________________

__________________________________________________________________

12. What difficulties do you face while performing these tasks?

i) _____________________ vi)______________________

ii) _____________________ vii______________________

iii) _____________________ viii)_____________________

iv) _____________________ ix)______________________

v) _____________________ x)______________________

13. To overcome these difficulties and to enhance your work effectiveness &

efficiency what efforts have you made so far?

i) ____________________________________________________________

ii ____________________________________________________________

iii) ___________________________________________________________

iv) ____________________________________________________________

14. Is your progress of work assessed? If yes, what feedback do you generally get?

i) ____________________________________________________________

ii) ____________________________________________________________

iii) ____________________________________________________________


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iv) ____________________________________________________________

15. Do you need training to overcome these difficulties? Yes/No

If yes, which training subjects would you like to identify?

Knowledge: ________________________________________________________

__________________________________________________________

Skills: __________________________________________________________

__________________________________________________________

Attitudes: __________________________________________________________

__________________________________________________________

16. What significant challenges do you foresee in your work?

i) ____________________________________________________________

ii) ____________________________________________________________

v) ____________________________________________________________

iv) ____________________________________________________________

vi) ____________________________________________________________

17. How do you ensure peoples participation in your Organizations functioning?

__________________________________________________________________

__________________________________________________________________

__________________________________________________________________


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18. Do you think that your work - related performance will improve after receiving

such training? Yes/No

If yes, how?

________________________________________________________________

__________________________________________________________________

19. Have you received any training for the last two years?

Yes/No

If yes, please indicate:

S.No. Name of the Trg.Courses

Duration Contents Trg.Conducted by

20. What suggestions would you like to give in order to improve service delivery

mechanism of your Organization?

i) _____________________ vi) _____________________

ii) _____________________ vii_____________________

iii) _____________________ viii) ____________________

iv) _____________________ ix) _____________________

v) _____________________ x) ______________________


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Annexure- V


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Secretary Social

Executive Director (K) Director ( J) Corporation

Prog. Officer

CAO

D.D. (Tribal)

Dy. Dir. (Admn.)

Dy. Dir.ICDS

DSWOs

CDPOs

ACDPOs

Supervisors

Awws

Helpers

Asstt. Director

TSWOs

Superintendents

Social Workers


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social welfare tna report

Documents