social welfare and development services · the municipal social welfare and development ......
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SOCIAL WELFARE
AND
DEVELOPMENT SERVICES
SOCIAL WELFARE AND DEVELOPMENT OFFICE
ISSUANCE OF SENIOR CITIZEN’S IDASSISTANCE TO INDIVIDUAL IN
CRISIS SITUATION (AICS)
SCHOLARSHIP GRANTFREE SHELTER/PABAHAY
DISASTER RELIEF ASSISTANCEPHILHEALTH INSURANCE
LIVELIHOOD SERVICESDAY CARE SERVICES
CHILD WELFARE SERVICESFILING SOCIAL CASE STUDY
REPORT
PRE-MARRIAGE COUNSELING SECURING CERTIFICATES
THE MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT
OFFICE (MSWDO) provides emergency financial assistance or referrals for
free service to individuals and families who are in extremely difficult
situations and have inadequate resources.
ABOUT THE SERVICE
REQUIREMENTS
•Medical Assistance – medical certificate clinical abstract, original or
certified true copy of barangay clearance.
•Burial Assistance - death certificate, police report, original or certified
true copy medical/clinical abstract.
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AVAILABILITY OF THE SERVICE
•Food and Transportation Assistance – intake sheet, resident certificate,
and other documents (proof of residency ).
•Financial Assistance – to victims of man made and natural disaster.
Administrative Services – Monday to Friday, from 8:00am to 5:00pm
Emergency Responses – Twenty – Four (24) hours on call
REQUIREMENTS
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HOW TO AVAIL THE SERVICE
PROCEDURES PROCESSING TIME
PERSON/S RESPONSIBLE
Interview and evaluate the needs of the
client using the intake sheet.
5 minutes
EVERLITA G. BALUYUT,
SWO III
Review the intake sheet and
recommend approval for assistance.
5 minutes
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ARMINDA B. ABENOJA,
MSWDO
Release financial, medical assistance
to client.
10 minutes
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FLOWCHART START
Interview and Evaluation
5 minutes
EVERLITA G. BALUYUT
Review and Recommend
5 minutes
ARMINDA B. ABENOJA
Releasing
10 minutes
ARMINDA B. ABENOJA
END
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THE MUNICIPAL SOCIAL WELFARE & DEVELOPMENT OFFICE
(MSWDO) in coordination with NAYONG TSINOY, provides application to qualified applicants for free shelter/pabahay.
ABOUT THE SERVICE
REQUIREMENTS
•Voters ID/Certification
•Police Clearance
•Community Tax Certificate (Cedula)
•Marriage Contract
•Family Picture (maximum of four (4) children, youngest not below 4 years old)
•Barangay Clearance
AVAILABILITY OF THE SERVICE
Administrative Services – Monday to Friday, from 8:00am to 5:00pm
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HOW TO AVAIL THE SERVICE
PROCEDURES PROCESSING TIME
PERSON/S RESPONSIBLE
Interview and evaluate the client. 10 minutes
ARMINDA B. ABENOJA,
MSWDO
Assess the client if qualified to avail the
pabahay.
5 minutes
Orientation on the policies, rules and
regulation
10 minutes
Home visitation for verification 2 Hours
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HOW TO AVAIL THE SERVICE
PROCEDURES PROCESSING TIME
PERSON/S RESPONSIBLE
Final Interview/Approval and awarding
of the Unit.
LIVING FOR
CHRIST
FOUNDATION
(LFCF)
ARMINDA B. ABENOJA,
MSWDO
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FLOWCHART
START
Interview and evaluate
10 minutes
ARMINDA B. ABENOJA
Assessment
5 minutes
ARMINDA B. ABENOJA
A
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FLOWCHART
Orientation10 minutes
ARMINDA B. ABENOJA
Home visit2 hours
ARMINDA B. ABENOJA
Approval and awarding
ARMINDA B. ABENOJA
END
A BACK TO SERVICES
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Provision of Philhealth Medicare para sa Masa for those who are
indigent families/individuals.
ABOUT THE SERVICE
REQUIREMENTS
For OLD Member ( Old Philhealth ID, and filled up PMRF Form)
For NEW Member - Indigent Family - Birth Certificate, Marriage Contract and
PMRF Form
Under National Household Targeting System (NHTS-PR) (Old Philhealth ID)
FEES •Fifty percent premium (50%)
AVAILABILITY OF THE SERVICE •A Month before Expiry Date
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HOW TO AVAIL THE SERVICE
PROCEDURES PROCESSING TIME
PERSON/S RESPONSIBLE
Present all the needed requirements 3 minutesGfg
NANCY C. GALANG,
MSWDO STAFF
Fill up the application form 5 minutes
Paying the 50% premium 3minutes
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HOW TO AVAIL THE SERVICE
PROCEDURES PROCESSING TIME
PERSON/S RESPONSIBLE
Submission and Approval of documents 1 day
Gfg
ARMINDA B. ABENOJA,
MSWDO
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FLOWCHART
START
Submission of Requirements
3 minutes
NANCY C. GALANG
Fill up the form
5 minutes
NANCY C. GALANG
A
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FLOWCHART
Payment
3 minutes
NANCY C. GALANG
Submission
1 day
ARMINDA B. ABENOJA
END
A
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The program caters (36 Months) to (59 Months or 4/11) years old
coming from indigent families.
ABOUT THE SERVICE
REQUIREMENTS
•3 years old (36 Months) to 4/11 years (59 Months)
•Birth certificate of the Child
FEES
•80 pesos a month (Parent’s Committee Counter-Part for Day Care Worker Subsidy)
AVAILABILITY •Every school year
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HOW TO AVAIL THE SERVICE
PROCEDURES PROCESSING TIME
PERSON/S RESPONSIBLE
Inquire to the nearest Day Care Center 10 minutes
DAY CARE WORKERSubmission of the needed requirement 3 minutes
Assessment and approval 5 minutes
ARMINDA B. ABENOJA,
MSWDO
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FLOWCHART
Inquire
10 minutes
Day Care Worker
Submission of Requirements
3 minutes
Day Care Worker
A
START
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FLOWCHART
Assessment and approval
5 minutes
ARMINDA B. ABENOJA
A
END
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Provide moral, emotional and financial support to victims of sexual
abused and child in conflict with the law (CICL).
ABOUT THE SERVICE
REQUIREMENTS
•Birth Cerificate of Victim and Perpetrator
•Check Victim if it is minor
•Barangay/Police Report
• Medical Certificate
AVAILABILITY OF THE SERVICE
Administrative Services – Monday to Friday, from 8:00am to 5:00pm
Emergency Response – 24 hours
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HOW TO AVAIL THE SERVICE
PROCEDURES PROCESSING TIME
PERSON/S RESPONSIBLE
Referral from concern citizen,
barangays officials, Women’s Desk
10 minutes
EVERLITA G. BALUYUT,
SWO III
Conduct Child friendly Interview 1 hour
Assist in Filling Legal Action 1 day
EVERLITA G. BALUYUT,
SWO III
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FLOWCHART
Referral 10 minutes
EVERLITA G. BALUYUT
START
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Conduct Child friendly Interview1 hour
EVERLITA G. BALUYUT
A
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FLOWCHART
Assist in Filling Legal Action1 day
EVERLITA G. BALUYUT
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END
A
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THE POPULATION OFFICE under the PPO spearheads the conduct
of Pre-marriage Counseling (PMC) Seminars to would-be couples. A PMC
Certificate is a prerequisite in securing a marriage license. Facilitators from
different agencies conduct seminars. The PMC Certificate is awarded to
participants right after the activity.
ABOUT THE SERVICE
REQUIREMENTS
•Application for a Marriage License
•Official Receipt of the PMC Fee
•PMC-Pre test form
•Birth Certificate
•Certificate of no marriage
AVAILABILITY OF THE SERVICE
Administrative Services – Thursday 8:00 to 12:00 nn
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HOW TO AVAIL THE SERVICE
PROCEDURES PROCESSING TIME
PERSON/S RESPONSIBLE
Issue PMC form to be filled-up by the
client.
3 minutes
ARMINDA B. ABENOJA,
MSWDO
Ask the client to pay the PMC fee at the
Municipal Treasurer’s Office.
3 minutes
Give the schedule of the PMC seminar
after checking the official receipt
5 minutes
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HOW TO AVAIL THE SERVICE
PROCEDURES PROCESSING TIME
PERSON/S RESPONSIBLE
Assist the client during the conduct of the
seminar facilitated by PPO. Issue the
PMC certificate right after the completion
of the seminar
2 hours
ARMINDA B. ABENOJA,
MSWDO
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FLOWCHART
Issuance of Form
3 minutes
ARMINDA B. ABENOJA
START
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Pay the PMC fee
3 minutes
ARMINDA B. ABENOJA
A
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FLOWCHART
Seminar
2 hours
ARMINDA B. ABENOJA
A
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Issuance of PMC Certificate
3 minutes
ARMINDA B. ABENOJA
END
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Issuance of the senior citizen identification card with purchase
booklet slip for medicines and purchase booklet of groceries to all
person/individual sixty (60) years old and above.
ABOUT THE SERVICE
REQUIREMENTS
•Old Community Tax certificate (Cedula)
•Barangay Certificate
•Any of the following as proof of date of birth: Birth certificate, baptismal
certificate, marriage certificate, driver’s license and passport
NEW ID
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REQUIREMENTS
•Old ID
•Affidavit of loss, for lost ID
•Barangay certification
• Resident transferee – Certification from OSCA where the Senior Citizen
came from.
ID REPLACEMENT
AVAILABILITY
•Monday to Friday, from 8:00am to 5:00pm (No noon break)
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HOW TO AVAIL THE SERVICE
PROCEDURES PROCESSING TIME
PERSON/SRESPONSIBLE
1. Present all the needed requirements 1 minute
JOJO PUNSALAN,
ENCODER
2. Interview the client and Input to San Simon
Data Base
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HOW TO AVAIL THE SERVICE
PROCEDURES PROCESSING TIME
PERSON/SRESPONSIBLE
3. Printing ,Signing and Laminating of ID Card
5 minutes
JOJO PUNSALAN,
ENCODER
4. Orientation about RA 9994
5. Issuance of Purchase
booklet
(Medicine and Groceries)
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FLOWCHART
Presentation of Requirements
1 minute
JOJO PUNSALAN
START
Interview, Input, signing, printing and Lamination of ID
4 minutes
JOJO PUNSALAN
A
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FLOWCHART
Preparation of purchase booklet
1 minute
JOJO PUNSALAN
Receiving and Releasing of Identification Card
1 minute
JOJO PUNSALAN
END
A
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Provision of scholarship to deserving graduating high school students,
college and vocational courses.
ABOUT THE SERVICE
REQUIREMENTS
•Barangay Indigency
•Latest Grades, Official Receipts of School Registration
•Application Form from MSWDO
•Certificate of Registration (From school if already enrolled)
AVAILABILITY OF THE SERVICE
•Monday to Friday, 8:00 am to 5:00 pm (As Scheduled)
BACK TO SERVICES
NEXT
HOW TO AVAIL THE SERVICE
PROCEDURES PROCESSING TIME
PERSON/SRESPONSIBLE
Present all the needed
requirements
3 minutes
NINA M. GOMEZ,
ENCODER
Fill up the application form
Check the filled out form and
the complete requirements
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HOW TO AVAIL THE SERVICE
PROCEDURES PROCESSING TIME
PERSON/SRESPONSIBLE
Interview and Input to San
Simon Data Base
2 minutes
NINA M. GOMEZ,
ENCODER
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Provides assistance to individuals and families who are victims of natural
or man made calamities such as typhoons , floods and fire. It covers:
• Ocular survey
• Identify the needs
• Master list of Victim of Man Made and Natural Disaster
•Distribution of relief goods
•Delivery of free food commodities to evacuation centers
•Provision of limited housing materials for families whose homes have been totally
damage.
•Counseling for individuals and families who have been emotionally and
psychologically depressed due to disaster.
The Office also facilitates the provisions of financial assistance from
national offices (eg. DSWD and Office of Civil Defense) and other NGO’s.
ABOUT THE SERVICE
AVAILABILITY •Every school year
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HOW TO AVAIL THE SERVICE
PROCEDURES PROCESSING TIME
PERSON/S RESPONSIBLE
The victims(s) proceeds to any
designated evacuation center for an
interview and evaluation of the
casualty.
15 minutes
ARMINDA B. ABENOJA,
MSWDO
BENJAMIN P. SANTOS,
MADAO
Assist and accommodate victim/s
and their families.
Within the day
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FLOWCHART
Interview and Evaluation
15 minutes
ARMINDA B. ABENOJA/BENJAMIN P. SANTOS
START
Assistance and Accommodation
Within the day
ARMINDA B. ABENOJA/BENJAMIN P. SANTOS
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Provision of livelihood assistance (loan assistance, battery, fishing
net, screen, etc.)
ABOUT THE SERVICE
REQUIREMENTS
•Indigent family
•Application form
•Existing business (for loan assistance only)
AVAILABILITY OF THE SERVICE
Administrative Services – Monday to Friday, from 8:00am to 5:00pm
BACK TO SERVICES
NEXT
HOW TO AVAIL THE SERVICE
PROCEDURES PROCESSING TIME
PERSON/SRESPONSIBLE
Present all the needed requirements
5 minutes
NINA M. GOMEZ
ENCODER
Fill up the application form
Check the filled out form and the completed
requirements
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HOW TO AVAIL THE SERVICE
PROCEDURES PROCESSING TIME
PERSON/SRESPONSIBLE
Input to San Simon
Data Base
5 minutes
NINA M. GOMEZ
ENCODER
Printing, signing and
lamination of ID
Releasing of Identification Card
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BACK TO SERVICES FLOWCHART
Presentation of Requirements1 minutes
NINA M. GOMEZ
START
Review the application form2 minutes
NINA M. GOMEZ
Input to San Simon Data Base3 minutes
NINA M. GOMEZ
A NEXTPREV
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END
Printing signing and Lamination of ID
5 minutes
NINA M. GOMEZ
Approval and Releasing of ID
5 minutes
NINA M. GOMEZ
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THE PHILIPPINE CHARITY SWEEPSTAKES OFFICE (PCSO),
government, and private institutions and Non-Government Organization
(NGO’s) provide indigents with laboratory, surgical and other medical needs.
Before a beneficiary can avail of this assistance, he/she is required to secure
a Social Case Study Report from the MSWDO.
ABOUT THE SERVICE
•Medical certificate or clinical abstract, estimated hospital bills with
Promissory Note or estimated cost of surgery, chemotherapy, cobalt therapy.
REQUIREMENTS
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HOW TO AVAIL THE SERVICE
PROCEDURES PROCESSING TIME
PERSON/S RESPONSIBLE
Interview and evaluate the pertinent
information gathered from the client.
15 minutes
IMELDA MENESES,
Social Welfare Aid
Prepare social
case study
10 minutes
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HOW TO AVAIL THE SERVICE
PROCEDURES PROCESSING TIME
PERSON/S RESPONSIBLE
Review the prepared social case study 5 minutes
ARMINDA B. ABENOJA,
MSWDO
Finalize the social case study 3 minutes
Approve the social case study report 2 minutes
Released the social case study to the
client
1 minute
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FLOWCHART
Interview and Evaluation
15 minutes
IMELDA MENESES
START
Review and Case Study Preparation
5 minutes
ARMINDA B. ABENOJA
A
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FLOWCHART
Finalization of Case Study
3 minutes
ARMINDA B. ABENOJA
Approval and Releasing
5 minutes
ARMINDA B. ABENOJA
END
A
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The MUNICIPAL SOCIAL WELFARE & DEVELOPMENT OFFICE
(MSWDO) provides various certifications for children, person with disability,
solo parents and indigents.
ABOUT THE SERVICE
FOR CERTIFICATE OF INDIGENCY
REQUIREMENTS
Barangay Certification
Proof of family income (not exceeding Php. 36, 000.00 per year)
FOR PERSON WITH DISABILITY (PWD)
Barangay Certification
Medical Certificate, Picture 2X2
Proof of Disability
NEXT
BACK TO SERVICESFOR SOLO PARENT
Barangay Certification
Birth certificate of children
Proof of solo parenting status (Legal separated, spouse out of the country)
FOR MINOR TRAVELLING ABROAD
Passport, Birth certificate, 2X2 Picture, Medical Certificate, Traveling
Companion if parents not around.
Affidavit of Guardianship/Consent/Support/Sponsoring Person
FEE
Assessment Report of Travel Clearance for Php. 300.00
Unaccompanied Minors Travelling Abroad
AVAILABILITY
Monday to Friday, from 8:00 am to 5:00 pm
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BACK TO SERVICES HOW TO AVAIL THE SERVICE
PROCEDURES PROCESSING TIME
PERSON/S RESPONSIBLE
Present all the needed requirements
7 minutes NINA M. GOMEZ,
ENCODER
Input to San Simon Data Base and
printing of the certification
Signing of the Certification
Issuance of
certification and ID
ARMINDA B. ABENOJA,
MSWDO
CERTIFICATE OF INDIGENCY AND SOLO PARENT
NEXTPREV
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FLOWCHART
PRESENTATION OF REQUIREMENTS
1 minute
NINA M. GOMEZ
START
INPUT TO SAN SIMON DATA BASE
3 minutes
NINA M. GOMEZ
A
NEXTPREV
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FLOWCHART
PRINTING, APPROVAL & SIGNING
2 minutes
NINA M. GOMEZ
A
RELEASING
1 minute
NINA M. GOMEZ
END
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BACK TO SERVICES HOW TO AVAIL THE SERVICE
PROCEDURES PROCESSING TIME
PERSON/S RESPONSIBLE
Interview the client using the intake
sheet
10 minutes
ARMINDA B. ABENOJA,
MSWDO
Review all submitted documents 10 minutes
Assess the intake sheet and documents 5 minutes
Instruct the client to pay the required fee
at the Municipal Treasurer’s Office
5 minutes
Approve the final endorsement to
DSWD Regional Field Office for
clearance
2 hours
CERTIFICATICATE FOR MINOR TRAVELLING ABROAD
NEXTPREV
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FLOWCHART
INTERVIEW
10 minute
ARMINDA B. ABENOJA
START
REVIEW OF SUBMITTED DOCUMENTS
10 minutes
ARMINDA B. ABENOJA
ANEXTPREV
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FLOWCHART
ASSESSMENT
5 minutes
ARMINDA B. ABENOJA
PAYMENT/REFFERAL (DSWD REGIONAL OFFICE)
5 minutes
ARMINDA B. ABENOJA
A
BNEXTPREV
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FLOWCHART
APPROVAL/ISSUANCE OF TRAVEL CLEARANCE (DSWD REGIONAL OFFICE)
2 hours
ARMINDA B. ABENOJA
B
END
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