social media vs innovation: a disruptive force, or the path to innovation?

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LinkedIn, Facebook, Twitter, etcetera: The real truth Clo Willaerts (@bnox) 3W, 26 May 2011, Edegem

Post on 12-Sep-2014

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My slides for a keynote during 3W's network event. In short: 1) From "Selling” to Connecting with your Audience 2) From "Large Campaign" to Small Acts 3) From "Controlling the Message" to Transparancy 4) From "Hard to reach" to Available Everywhere

TRANSCRIPT

Page 1: Social media vs innovation: a disruptive force, or the path to innovation?

LinkedIn, Facebook, Twitter, etcetera:The real truth

Clo Willaerts (@bnox)3W, 26 May 2011, Edegem

Page 2: Social media vs innovation: a disruptive force, or the path to innovation?
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larger user volumes

higher user engagement

virality / power to mobilise

really detailed analytics

Plain hard work

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LinkedIn profile page

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Not a mailing list

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LinkedIn company page

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LinkedIn: employer branding

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LinkedIn: products & services

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LinkedIn: expert Groups

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LinkedIn Today

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Facebook

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Facebook Profile

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Who is on Facebook?

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Facebook Page

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Fan motivations

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Self-service advertising

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Apps

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What fans want

1. Advance information and previews of future products, future offers

2. Ability to take part in games, competitions

3. Access to exclusive information

4. Invitations to events related to the brand beyond Facebook

5. Involvement in the development of new products, new offers

6. Ability to order products online from the page

7. Discussions with brand representatives

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The Big Five by sQills for P&G

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Twitter in Belgium

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And the highly underestimated

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Consumer platforms?

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4 ways social media

is changing your business

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Source: Infograph "Social Media is Changing Business" by Mark Smiciklas, IntersectionConsulting.com

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Social CRM

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Source: Infograph "Social Media is Changing Business" by Mark Smiciklas, IntersectionConsulting.com

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@aveve

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Source: Infograph "Social Media is Changing Business" by Mark Smiciklas, IntersectionConsulting.comSource: Infograph "Social Media is Changing Business" by Mark Smiciklas, IntersectionConsulting.com

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Telenet Yelo

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Source: Infograph "Social Media is Changing Business" by Mark Smiciklas, IntersectionConsulting.com

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Social Media Plan

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Innovation

1.From "Selling” to Connecting with your Audience

2.From "Large Campaign" to Small Acts

3.From "Controlling the Message" to Transparancy

4.From "Hard to reach" to Available Everywhere

Page 40: Social media vs innovation: a disruptive force, or the path to innovation?

Questions?

[email protected]

Social media for business?

Http://www.conversity.be/blog