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Social Media in the Travel Industry

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Social Media in the travel industry and how we are making use of it at Travel and Transport.

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Page 1: Social Media in the travel industry and at Travel and Transport

Social Media in the

Travel Industry

Page 2: Social Media in the travel industry and at Travel and Transport
Page 3: Social Media in the travel industry and at Travel and Transport
Page 4: Social Media in the travel industry and at Travel and Transport
Page 5: Social Media in the travel industry and at Travel and Transport
Page 6: Social Media in the travel industry and at Travel and Transport

Social +

Mobile

Page 7: Social Media in the travel industry and at Travel and Transport

How Do People Use Social Media?

Share information & ideas

Advice & recommendations

Share photos & video

News & information

Communicate with people & brands

Complain! (and praise)

Page 8: Social Media in the travel industry and at Travel and Transport

How Do Companies Use Social Media?

Thought leader: Share ideas

Share photos & video

News & information source

Resolve issues / customer service

Marketing & promotion

Page 9: Social Media in the travel industry and at Travel and Transport
Page 10: Social Media in the travel industry and at Travel and Transport
Page 11: Social Media in the travel industry and at Travel and Transport
Page 12: Social Media in the travel industry and at Travel and Transport
Page 13: Social Media in the travel industry and at Travel and Transport

Handle140 CharactersRT=Retweet@ReplyDirect Message#Hashtag

Page 14: Social Media in the travel industry and at Travel and Transport

Facebook

Page 15: Social Media in the travel industry and at Travel and Transport
Page 16: Social Media in the travel industry and at Travel and Transport
Page 17: Social Media in the travel industry and at Travel and Transport

LinkedIn

Page 18: Social Media in the travel industry and at Travel and Transport

Pinterest

Page 19: Social Media in the travel industry and at Travel and Transport

Listening

Page 20: Social Media in the travel industry and at Travel and Transport

@TandTNews@TandTAlerts

/travelandtransport


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