social media for lion hudson

86
LION HUDSON & SOCIAL MEDIA Dr Bex Lewis, Digital Fingerprint February 2015 for: http://www.lionhudson.com / This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International

Upload: bex-lewis

Post on 15-Jul-2015

164 views

Category:

Education


0 download

TRANSCRIPT

LION HUDSON &

SOCIAL MEDIA

Dr Bex Lewis, Digital Fingerprint

February 2015 for:

http://www.lionhudson.com/

This work is licensed under a Creative Commons

Attribution-NonCommercial-ShareAlike 4.0

International

Today’s Session

• Introductions

• What is social media?

• Why bother with social media?• Introducing: social media culture

• Why is there so much fear?

• Where to Share? The toolboxOpportunities, ethics and etiquette

• Facebook

• Twitter

• Pinterest

• Instagram

• YouTube

• Blogging

• Google +

• Basic Strategies: Who/When?

https://twitter.com/drbexl

Let’s “tweet” each other…

Image Credit: Facebook Meme

Even though in practice, face-to-face

communication can, of course, be

angry, negligent, resistant, deceitful and

inflexible, somehow it remains the ideal

against which mediated communication

is judged as flawed.

Prof Sonia Livingstone, Children and the

Internet: Great Expectations and Challenging

Realities. 2009, p26

https://twitter.com/hanelly/status/405754162555944960/photo/1

SOCIAL media

"If you want to build a presence in the social

media platform, then you need to be

present."

- @unmarketing

Networks of Networks

Push/Pull Media…

The Big Questions

•Why

•Who

•What

•Where

•When

•To achieve

what?

•How do the

digital tools

help achieve

this?

http://youtu.be/zxpa4dNVd3c

http://pennystocks.la/internet-in-real-time/

Image Credit: Purchased Stockfresh

Social Media: More than

the cherry on the cake!

SEARCH & SHARE

https://www.google.co.uk/#q=Lion+Hudson

https://majestic.com/reports/site-explorer

https://support.google.com/webmasters/answer/35769

http://www.lionhudson.com/display.asp?K=9780745956046&nat=false&sort=eh_sa

les_rank&sf1=keyword&st1=bex+lewis&m=1&dc=1

http://www.slideshare.net/drbexl/promoting-

raising-children-in-a-digital-age-for-church-

media-network-conference

FACEBOOK

https://www.facebook.com/drbexl

Choose Who to Share With

https://www.facebook.com/pages/Lion-Hudson/1486281471653455?ref=br_tf

Find Your Voice(s)

Clarify Audience

• Age?

• Gender?

• Location?

• Educational Level?

• Beliefs?

• What are they searching for?

• How can you make it easier for them to find?

• How can you make it easy for them to want to

share?

https://www.facebook.com/LionFiction

https://www.facebook.com/candlebooks

Facebook Insights

https://www.facebook.com/monarchbooks

https://www.facebook.com/lionchildrens

https://www.facebook.com/help/

https://www.facebook.com/advertising

TWITTER

160 Character Bio

RT: The Power of the Retweet

Trending Topics: 18/9/14 1758

https://twitter.com/LionHudson

https://twitter.com/spckpublishing

https://twitter.com/drbexl/lists/medialit-codec

The

Power

of Lists

https://twitter.com/lionchildrens

https://twitter.com/candle_books

https://twitter.com/rhodapr2013

http://www.slideshare.net/drbexl/daily-twitter-workout

PINTEREST

https://www.pinterest.com/lionfiction/

https://www.pinterest.com/candlebooks/

Pinterest (Some tips)

“It's true that they had a website that would

naturally appeal to the demographics of Pinterest.

If you don't think your site would quite fit in, maybe

you're right, but there's still benefit to be had. I've

even seen pins of products as mundane as

portable storage containers go viral on social

media channels; it really comes down to creativity

and effort behind the campaign. Social media

marketing is one of the three pillars of a successful

SEO campaign, and Pinterest is a big player in the

social media realm right now.”

http://www.huffingtonpost.com/jayson-demers/pinterest-online-marketing_b_3206020.html

http://smallbiztrends.com/2014/09/tips-on-using-pinterest-for-business.html

INSTAGRAM

http://instagram.com/lionhudson/

http://www.socialmediaexaminer.com/instagram-for-business-tips/

YOUTUBE

http://www.youtube.com/watch?v=2lXh2n0aPyw

https://www.youtube.com/channel/UCPUTFg3foYoNtNK8248cgeg

https://www.youtube.com/user/monarchbooks

https://www.youtube.com/user/officialpremiertv

https://www.youtube.com/user/mybigbible/playlists

Simple ideas for Video:

• Think of the STORIES you have to tell,

and how you might tell them –

• Events: Before/After

• Sermons: Quick Overviews/Responses

• People & Their Lives

• What can you “How To”?

• Engage with other’s videos:

• Comment (no flaming)

• Blog about them

• Add to favourites/playlist

https://vine.co/v/bTiAYaT2QpD

Audio?

https://audioboom.com/users/51414/boos

BLOG

https://mondayatnine.wordpress.com/

Ideas for Content?

• “See what we’ve been up to”

•Thoughts & Reflections

•Reviews (Books, films, websites) etc)

• Ideas for debate

• Interviews (Text, Audio, Video)

• ‘Best Of’ Content

• ‘How-to’ Posts

•10 things you can…

•Guest Posts

Image credit: RGBStock

Think About

•Who are you blogging for?

•How often can you blog?

•What style of blog will you use?

•What content can you produce?

•What do you want Google to find?

•Who else can you bring on board?

http://mailchimp.com/

GOOGLE+

https://plus.google.com/115682152344165291094/videos

Who sees this?

1. God

2. Parents

3. ‘Kids’

4. Newspaper

5. Enemy

When? It takes TIME…

https://hootsuite.com/dashboard#/

https://tweetdeck.twitter.com

https://bufferapp.com/

http://www.google.com/alerts

http://twitterforchurches.com/blog/2009/06/29/crisis-

communications-for-the-social-media-age/

Don’t overthink. Running through

committees, endless drafts and approval

processes to get a response out there

can cause far more damage than good.

As long as you have taken the time to

assess the situation and can take a

rational, respectful tone in your

response, even an awkward response is

OK to start with, and buys you time to

continue to respond to the problem.

http://blog.visual.ly/15-tools-every-social-media-manager-should-use/

Measuring Social Media ROI

http://www.exacttarget.com/blog/10-social-media-measurement-best-practices/

Clear Goals = Clear ROI

•Increase awareness?

•Generate leads?

•Convert leads to sales?

•Retain existing customers?

•Links with suppliers?

•Reduce costs?

Principles of Good Engagement

•Be interesting

•Be encouraging

•Be active

•Be helpful

•Be authentic

What is your ONE

takeaway action?

@drbexl @digitalfprint

QUESTIONS?