social media bloopers 2013

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Social Media Bloopers 2013 Photo courtesy: Flickr Creative Commons: Jon

Post on 14-Sep-2014

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Mistakes are bound to happen and they can happen to the best of us. But the most important lesson is to learn and improve from them. So, as we say hello to 2014, let us look at which brands make it to the list of 2013 Social Media Bloopers.

TRANSCRIPT

Page 1: Social Media Bloopers 2013

Social

Media

Bloopers

2013Photo courtesy: Flickr Creative Commons: Jon S

Page 2: Social Media Bloopers 2013

Bloopers: They can happen to the best of

usThey just happen, idea is to learn from them & avoid them in future!

Photo courtesy: Flickr Creative Commons: Jon S

Page 3: Social Media Bloopers 2013

Let’s see which brands got it wrong and made it to the unwanted list of 2013 Social Media Bloopers.

Photo courtesy: Flickr Creative Commons: Jon S

Page 4: Social Media Bloopers 2013

Those who got it wrong!

Page 5: Social Media Bloopers 2013

Freshly brewedBlooper..

Page 6: Social Media Bloopers 2013

Starbucks

Oh no Starbucks, what were you thinking while completing your Instagram bio?. Learning: Copying, whether from competition or elsewhere isn’t a smart idea.

Starbucks India

Instagram handle

lifted the tagline of

their competito

r CCD "A lot can

happen over

coffee"Photo courtesy: Flickr Creative Commons: Jon S

Page 7: Social Media Bloopers 2013

Starbucks

After the “Instagram” starter in India, here’s the main course from the “Hong Kong” outlet.

The picture says it all as this is how the staff member spelt “Virginia”.

Arranging a training on spelling lessons for staff members might help

Page 8: Social Media Bloopers 2013

“The case of

automation”

customer service

Page 9: Social Media Bloopers 2013

Vodafone

Dear VodafoneIN, are you servicing your customers for Wedding Proposals as well? Or perhaps, it’s a case of going overboard with automation.

Page 10: Social Media Bloopers 2013

“The master

Hack glitch”

stroke of

Page 11: Social Media Bloopers 2013

BCCI Personalized autograph is cool, but how about

this? These pictures were

tweeted from the official BCCI Twitter account.

While the twitter-app by BCCI received a lot of love, this hack-glitch might have spoilt the

party a little bit.

Page 12: Social Media Bloopers 2013

“The case of

shot perfectly”

not timing your

Page 13: Social Media Bloopers 2013

J.P. Morgan

J.P. Morgan announced a Q & A with their Chairman and asked folks to

tweet using the hashtag #AskJPM.

So what did the Twitterati Ask ?

Page 14: Social Media Bloopers 2013

The hashtag soon turned out into a nightmare of sorts as there was a storm of

abusive tweets forcing J.P. Morgan to call off the Q & A.

Page 15: Social Media Bloopers 2013

Prepare for

surprises of life.

the positive

Page 16: Social Media Bloopers 2013

Dom

ino’s

Positive feedback from your customers is priceless and you won’t want to miss on that. But certainly not the way Domino’s did it. A customer posted a compliment about Domino’s on its Facebook page and Domino’s responded with an apology.

Page 17: Social Media Bloopers 2013

Dom

ino’s

To top it all, Domino’s tried to jokingly cover up the auto-response as an deliberate response.

Page 18: Social Media Bloopers 2013

Are all

bad?

bloopers

Page 19: Social Media Bloopers 2013

Burger King

The Bad: Hackers changed the fast food company “Burger King” name to

"McDonalds“ and sent an array of questions &

offensive tweets.

The Good: What comes as a shock is that the account

added 5,000 new followers in the first 30

minutes since the hackers took over.

Page 20: Social Media Bloopers 2013

The

Tweet that

F**ked

Page 21: Social Media Bloopers 2013

Nokia NZ

The abusive tweet made by Nokia NZ led to a negative twitter storm, which was

quickly followed by an apology.

Mystery is on! Whether company's account was

hacked, whether the tweet was sent from a disgruntled employee, or it was actually

an error.

Page 22: Social Media Bloopers 2013

“The

One”

Cheesy

Page 23: Social Media Bloopers 2013

Taco Bell

An employee posted a photo on their personal

Facebook page of another employee licking

a stack of taco shells, soon the photo received a storm of undesirable

comments. The employees involved were

fired.

Page 24: Social Media Bloopers 2013

“The

one”

Outrageous

Page 25: Social Media Bloopers 2013

Spagethios

SpagethiOs Pearl Harbor tweet was certainly not a favorable one, People were immediately outraged and tweeted their reaction to SpaghettiOs.

May be the brand didn’t remember that more than 2,400 Americans were killed and almost 1,200 others wounded during attack on Pearl Harbor, Hawaii.

Page 26: Social Media Bloopers 2013

“The Doosra

Picture puzzle.”

of the

Page 27: Social Media Bloopers 2013

Cricket Australia

Cricket Australia tweeted an undesirable picture regarding England spinner Monty Panesar. The post drew a number of negative responses thereafter & an explanation was demanded by England.

CA finally moved quickly to remove the offending item and apologize.

Page 28: Social Media Bloopers 2013

& finally, the

all know of…

blooper that we

Page 29: Social Media Bloopers 2013

Star Sports

The abusive tweet that was posted on 05 November 2013, received 104 retweets, 25 favorites and numerous screenshots.

While the Twitter blooper occurred at around 6 PM the brand’s acknowledgement message came at 10 PM only.

Page 30: Social Media Bloopers 2013

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