SOCIAL MEDIA AND DUDLEY LIBRARIES

• Facebook & Twitter in active use since July 2010

• Accounts managed by Deepak Rana

TWITTER IS USED FOR…

• Promoting library events

• Promoting stock (link in with world events, birthdays, ‘this day in history’)

• Promote other Dudley services

• Retweeting tweets from other organisations

• Dealing with enquiries (renewals, book stock, hours, problems)

• Emergency closures, services down (ict)

• Jan 2013 –launch of twitter reading group

TWITTER: EXAMPLE TWEETS FROM USERS

• Thanks again @dudleylibraries for the latest two links, you are so very helpful and I appreciate it so much

• @dudleylibraries What a good pointer to services for visually impaired people in the area. Important for my relocation preparations.

• @dudleylibraries Nipped into Halesowen library earlier to reserve that book. Thanks for ur excellent service!

TWITTER: EXAMPLE OF TWEETS FROM USERS

• @dudleylibraries Great 2be in a meeting at the Savoy Centre and able to access the free libraries wifi Love the library here.

• @dudleylibraries What events do you have on for WBN?

• @dudleylibraries I read the whole of Wordsley library

• @dudleylibraries Brilliant! I'll be down there next weekend!!! I'll pop in, love fossils, rocks & minerals. Can't wait!

TWITTER EXAMPLE OF TWEETS FROM USERS

The below example is from someone relocating to Dudley and who used twitter to find out about Dudley prior to moving…

• @dudleymbc @dudleylibraries Preparing for my preparations for DY area relocation, I'm looking for out-of-school care providers:,my son is 7.

• Thanks again @dudleylibraries for the latest two links, you are so very helpful and I appreciate it so much.

• I always think more bands should make use of steel drums RT @dudleylibraries This Saturday: Steel Band performance...

TWITTER EXAMPLE OF TWEETS FROM USERS

• (in response to posting photo’s of refurbished library) @dudleylibraries ooh very nice, looks really good!

• @dudleylibraries I'm a K'ford regular, and shame on me but I have never ever been to Dudley library although I have heard it's wonderful

• -GM_Romance Dec 6, 2012, 9:02am via HootSuite What a fab experience @dudleylibraries @tweetthesheets yesterday with @kay_jaybee ! Midlands rocks! Dudley Librarians are the best! Xxx

FACEBOOK

• Promotion of events

• Promotion of services & stock

Lets take a look at some example posts…

HOPE YOU ENJOYED OUR SLIDESHOW…

YOU WILL GET A CHANCE TO EXPLORE FACEBOOK AND TWITTER LATER…