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Social Products Marketing Lecture Module 3 Developing a Social Marketing Plan By Chowdhury Golam Kibria IBA-JU 2014

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Page 1: Social marketing lecture module3

Social Products

Marketing

Lecture Module 3

Developing a

Social

Marketing PlanBy

Chowdhury Golam Kibria

IBA-JU

2014

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What is a Social Marketing Plan

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What is a Social Marketing Plan

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• Like any marketing plans, social marketing plan is also a

kind of marketing plan. The major difference here is only

that a social marketing plan aims at achieving social

change.

• The following sections will present some models on how to

develop an effective social marketing plans.

Page 4: Social marketing lecture module3

Social Marketing Plan – Kotler and Lee Model

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• Philip Kotler and Nancy R. Lee offers a 10-step model

outlining a systematic process for developing a social

marketing plan.

• It begins with providing background on the purpose of the

project and analyzing the current situation and

environment.

• Next, it moves on to identifying target audiences,

determining desired behaviors, and designing a strategic

marketing mix (the Four Ps).

• It wraps up with developing evaluation, budget and

implementation plans.

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Social Marketing Plan – Kotler and Lee Model

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• Philip Kotler and Nancy R. Lee also uses a case story of

Peru’s social marketing efforts to decrease tuberculosis (TB).

• Peru’s social marketing effort was a success in reducing the

incidence of T B by an estimated 7& per year between

1990 and 2000, from about 190 per 100,000 to 140 per

100,000.

• The severity of TB can be understood by the fact that nearly

2 billion people around the world are infect with rod-

shaped bacterium that causes TB. THIS IS ALMOST ONE OUT

OF THREE HUMAN BEINGS.

• If TB is detected early and fully treated, people with the

disease quickly become noninfectious and eventually are

cured.

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Social Marketing Plan – Kotler and Lee Model

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• If we consider Marketing Planning as a systematic process,

then this 10-stepI model by Philip Kotler and Nancy Lee

provides a framework for developing strategic social

marketing plan.

• If you wish to apply this framework, you may use a free

electronic version of a planning document that can be

downloaded free from www.socialmarketingservice.com.

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Developing a Social Marketing Plan

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A similar framework is offered by Cheng, Kotler and Lee. The

following section presents only the outline of that framework.

You will find that both has great similarities.

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Developing a Social Marketing Plan

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Developing a Social Marketing Plan

For Campaigns or Programs

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Donovan and Henley address the issue of campaign or programs in

the following manner:

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Developing a Social Marketing Plan

For Campaigns or Programs

Donovan and Henley

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• The term campaign is more applicable to limited scope, limited

duration interventions whereas

• The term program is more applicable to broad scope, longer

duration interventions.

• According to them, a comprehensive program can be viewed as

including a number of campaigns with limited scope and limited

durations.

• For example, a program against violence against women may

include a campaign for lawmakers, a campaign for police, a

campaign for women and a campaign for men.

• So, a program can have both broad and limited planning

models.

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Developing a Social Marketing Plan

For Campaigns or Programs

Donovan and Henley

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For Campaigns or Programs

Donovan and Henley

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Donovan and Henley

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For Campaigns or Programs

Donovan and Henley

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In the foregoing model, educational and ecological

assessment is the heart of the model.

It identifies the factors that must be changed to initiate or

facilitate the desired behavior and environmental changes.

The model proposes three types of factors:

- Predisposing factors: Individual’s beliefs, attitudes and

perceptions that influence their decision to act.

- Reinforcing factors: Environmental factors that serve to

reward or punish expression of the behavior.

- Enabling factors: Individual and environmental factors that

make a behavior possible (or not possible) to occur.

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End of Lecture Module 3

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