social governance: social media & public authorities
TRANSCRIPT
Sociable Governance Mathias Klang @klang67
If it ain’t broke, don’t fix it
91 % Access to the Internet at home83 % Access to broadband at home7 % Never used a computer
Source: Sweden Statistics 2011 (*Individuals aged 16-74)
Sociotechnical change (rip Eugene Polley)
When Edemocracy became egovernment
Will social media bring back e-democracy?
Blog
ger 1
999
Goo
gle
1999
End of communications monopoly
2006
"Out of this anarchy… what was governing the infinite monkeys now inputting away on the Internet was the law of digital Darwinism, the survival of the loudest and most opinionated.”
Andrew Keen: Cult of the amateur (2007)
Normalizing the abnormal
Venn of wants
Civil Servants
Citizens
Government
Pressing social media
Non-PC to dislike social media?
Obvious: media policy used to be about controlling those who have the right to communicate
dialog, delaktighet och samverkan ska vara ledord för den statliga förvaltningen" (Regeringens förvaltningspolitiska prop 2010)
The cloud
Is listening important?
Social media cost benefit analysis. Is it worth the effort?
Why Citizen2.0?
User participation & sharing cultureDealing with information overloadCitizens helping each other
Regulation by documentation
2010-04-28
August 2010
2010-12-30
Private, personal & public
Freedom of information
Förvarad, inkommen, upprättad
Registrering, bevarande och gallring
Duty of service
Bulletin board systems
Freedom of speech
Data protection
archiving
För att dokumentera själva mediet bör man t.ex. varje halvår eller vid en större förändring, bevara en ögonblicksbild av det sociala mediet som används... t.ex. en skärmdump.
SKL, Sociala medier och handlingsoffentligheten
(24-04-2010)
Internet meme?
Obligatory Information
Identity of officeWho has access to material sent in
Material sent in becomes publicWhy the social media is used
What it cannot be used forFollowing guidelines
Cookies :)
Empirical study
Policy drivers
Policies
From < 1 page to 20 pages
19 criminal law18 administrative law
17 purpose of social media
11 clear analogue bias
General conflicts
What is social media?
Public or private space
Employee’s use of social media as workEmployee’s use of social media during workEmployee’s use of social media after work
The unaddressed cloud
Promoting private corporationsPersonal data transfersLoss of control
Property, privacy & voice
I have issues
1. Infrastructure (FRA)
2. State regulatory responsibility
3. Facebook’s data use
4. USA state access to data
5. Security
THANKS!
Mathias Klang [email protected] or @klang67
www.digital-rights.net
Image & licensing info in the notes section of slides.
Images at www.flickr.com (or specifically stated).
This ppt licensed: Creative Commons BY-NC-SA
Download presentation www.slideshare.net/klang
Socio-technical changeRIP Eugene Polley