social business for b2b: making it easy being green@greentech 04032014_jacqueline...

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jacqueline fackeldey customer experience expert it’s easy being green jacqueline fackeldey@greentech 4 maart 2013 jacqueline@fackeldeyfinds.com

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Hoe kan social business de Greentech-sector helpen bij het makkelijker zaken doen: lezing voor Greentech-exposanten

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Page 1: Social business for b2b: making it easy being green@greentech 04032014_Jacqueline Fackeldey_fackeldeyfinds

jacqueline fackeldeycustomer experience expert

it’s easy being greenjacqueline fackeldey@greentech

4 maart 2013

[email protected]

Page 2: Social business for b2b: making it easy being green@greentech 04032014_Jacqueline Fackeldey_fackeldeyfinds

jacqueline fackeldeycustomer experience expert

[email protected]

de expert aan het woord?

Page 3: Social business for b2b: making it easy being green@greentech 04032014_Jacqueline Fackeldey_fackeldeyfinds

jacqueline fackeldeycustomer experience expert

[email protected]

even voorstellen

Page 4: Social business for b2b: making it easy being green@greentech 04032014_Jacqueline Fackeldey_fackeldeyfinds

jacqueline fackeldeycustomer experience expert

we kunnen er niet langer omheen

[email protected]

Page 5: Social business for b2b: making it easy being green@greentech 04032014_Jacqueline Fackeldey_fackeldeyfinds

jacqueline fackeldeycustomer experience expert

de organisatie van de toekomst

[email protected]

Page 6: Social business for b2b: making it easy being green@greentech 04032014_Jacqueline Fackeldey_fackeldeyfinds

jacqueline fackeldeycustomer experience expert

is steeds minder een

[email protected]

Page 7: Social business for b2b: making it easy being green@greentech 04032014_Jacqueline Fackeldey_fackeldeyfinds

jacqueline fackeldeycustomer experience expert

de digitalisering trekt zich niks aan van muren

[email protected]

Page 8: Social business for b2b: making it easy being green@greentech 04032014_Jacqueline Fackeldey_fackeldeyfinds

jacqueline fackeldeycustomer experience expert

business wordt social business

[email protected]

Page 9: Social business for b2b: making it easy being green@greentech 04032014_Jacqueline Fackeldey_fackeldeyfinds

jacqueline fackeldeycustomer experience expert

zaken doe je samen, in een netwerk

[email protected]

Page 10: Social business for b2b: making it easy being green@greentech 04032014_Jacqueline Fackeldey_fackeldeyfinds

jacqueline fackeldeycustomer experience expert

en business wordt green business

[email protected]

Page 11: Social business for b2b: making it easy being green@greentech 04032014_Jacqueline Fackeldey_fackeldeyfinds

jacqueline fackeldeycustomer experience expert

daar weet u alles van

[email protected]

Page 12: Social business for b2b: making it easy being green@greentech 04032014_Jacqueline Fackeldey_fackeldeyfinds

jacqueline fackeldeycustomer experience expert

wat viel me [email protected]

Page 13: Social business for b2b: making it easy being green@greentech 04032014_Jacqueline Fackeldey_fackeldeyfinds

jacqueline fackeldeycustomer experience expert

pak die kans om u te onderscheiden!

[email protected]

Page 14: Social business for b2b: making it easy being green@greentech 04032014_Jacqueline Fackeldey_fackeldeyfinds

jacqueline fackeldeycustomer experience expert

en vertel uw verhaal samen met uw klanten

[email protected]

Page 15: Social business for b2b: making it easy being green@greentech 04032014_Jacqueline Fackeldey_fackeldeyfinds

jacqueline fackeldeycustomer experience expert

een vraag tussendoor: wat is dit?

[email protected]

Page 16: Social business for b2b: making it easy being green@greentech 04032014_Jacqueline Fackeldey_fackeldeyfinds

jacqueline fackeldeycustomer experience expert

word je een social business en wat heb je ervoor nodig?

[email protected]

Page 17: Social business for b2b: making it easy being green@greentech 04032014_Jacqueline Fackeldey_fackeldeyfinds

jacqueline fackeldeycustomer experience expert

heb het lef

[email protected]

Page 18: Social business for b2b: making it easy being green@greentech 04032014_Jacqueline Fackeldey_fackeldeyfinds

jacqueline fackeldeycustomer experience expert

om aan klantenbinding te doen en niet aan klantenkneveling

[email protected]

Page 19: Social business for b2b: making it easy being green@greentech 04032014_Jacqueline Fackeldey_fackeldeyfinds

jacqueline fackeldeycustomer experience expert

om meer te houden van klanten dan van klantbehoud

[email protected]

Page 20: Social business for b2b: making it easy being green@greentech 04032014_Jacqueline Fackeldey_fackeldeyfinds

jacqueline fackeldeycustomer experience expert

...

[email protected]

om het gesprek aan te gaan met de buitenwereld

Page 21: Social business for b2b: making it easy being green@greentech 04032014_Jacqueline Fackeldey_fackeldeyfinds

jacqueline fackeldeycustomer experience expert

om kennis en ervaring te delen in het offline en online netwerk

[email protected]

Page 22: Social business for b2b: making it easy being green@greentech 04032014_Jacqueline Fackeldey_fackeldeyfinds

jacqueline fackeldeycustomer experience expert

om uw plaats te verdienen in de netwerk economie

[email protected]

Page 23: Social business for b2b: making it easy being green@greentech 04032014_Jacqueline Fackeldey_fackeldeyfinds

jacqueline fackeldeycustomer experience expert

om uw boerenverstand te blijven [email protected]

Page 24: Social business for b2b: making it easy being green@greentech 04032014_Jacqueline Fackeldey_fackeldeyfinds

jacqueline fackeldeycustomer experience expert

om te beseffen dat technologie faciliteerten dat mensen het verschil maken

[email protected]

Page 25: Social business for b2b: making it easy being green@greentech 04032014_Jacqueline Fackeldey_fackeldeyfinds

jacqueline fackeldeycustomer experience expert

om ruimte te geven voor sociale innovatie

[email protected]

Page 26: Social business for b2b: making it easy being green@greentech 04032014_Jacqueline Fackeldey_fackeldeyfinds

jacqueline fackeldeycustomer experience expert

dat zijn de bouwstenen voor een green en social business

[email protected]

Page 27: Social business for b2b: making it easy being green@greentech 04032014_Jacqueline Fackeldey_fackeldeyfinds

jacqueline fackeldeycustomer experience expert

is dat allemaal

[email protected]

Page 28: Social business for b2b: making it easy being green@greentech 04032014_Jacqueline Fackeldey_fackeldeyfinds

jacqueline fackeldeycustomer experience expert

laten wij elkaar dan zeker even spreken bij de borrel

[email protected]

Page 29: Social business for b2b: making it easy being green@greentech 04032014_Jacqueline Fackeldey_fackeldeyfinds

jacqueline fackeldeycustomer experience expert

en maak ook gebruik van het social business partnerschap dat de Greentech-beurs u en uw klanten/relaties biedt

[email protected]

Page 30: Social business for b2b: making it easy being green@greentech 04032014_Jacqueline Fackeldey_fackeldeyfinds

jacqueline fackeldeycustomer experience expert

[email protected] | www.fackeldeyfinds.com | + 31 (0)6 146 77 496 | twitter : @fackeldeyfinds | slideshare: fackeldeyfinds |google+: jacqueline fackeldey | delicious: macjfan | pinterest: fackeldeyfinds

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