soc inc. ppt

Optimization is our Target

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Robin Singh, President/CEOOperations/Manufacturing-SCMSingh Operations Consulting Inc.

SOC-Inc. Consulting Services

Singh Operations Consulting, Inc.

Operations Optimization Organizational

Development Process/Systems Integration

Quality Systems ISO & AS9000

Continuous Improvements Initiatives

Cost Center Assessment

Supply Chain Management Strategic Planning

Change Management

Sales Strategy Development

Business Process Improvement

Training

Program Management

ERP Implementation and Maintenance

Order Management (EDI)

Demand Planning

S&OP Process Launch

Inventory Assessment & Management

SOC Operations OptimizationSOC Inc. Operations Team performs a comprehensive evaluation of the operations workflow structure on a divisional level and document how they relate to one another and its impact on its customer and/or it s services.The Goal is to understand how each business components currently impacts each process directly and/or indirectly.We focus on the 5-P’s that impacts and organization, Plants (Multiple), Parts, Process, People, Planning and Control systems.Upon establishing Current State – SOC Inc. will recommend definitive adjustments to enhance key operational functions. Functional existing processes will be identified and inadequate processes or lack of process will be identified with enhanced improvements to achieve operational optimization.


Operations Optimization


SOC Inc. Strategy:1. Sales and proposal development2. Problem/Challenge Analysis3. Design, develop and test all alternative solutions4. Develop systematic performance measures5. Present final report to organization’s leadership6. Implement changes7. Ensure customer/client satisfaction8. Consolidate all discoveries/learning from all studies



Process/Systems:An analysis in done on a collection of activities that takes one or more

kinds of inputs and creates an output that is of value to the customer. We organize around outcomes – Not the activity tasks Ensure the users of the process outputs actually performs the PROCESS Combine information-processing work into Real Work that produces the

information Manage geographically dispersed resources as a Centralized Center Link parallel run activities and not focus on integrating their results Target the decision point where the work is performed, and build

definitive control into the process Capture information at the source and do it ONCE



Quality Systems (ISO9000 / AS9100):If the organization’s business model can benefit from a Quality

Certification, SOC Inc. has the experience and capability to Implement, Measure and Maintain a robust QMS for various industries including but not limited to Aerospace and Retail. – Ensuring certification from Industry’s leaders.

We capture data on existing business model to determine the Critical to Quality (CTQ) characteristics and bridge the gap to QMS Requirements

Ensure the QMS Auditing Process is independent at the Auditing Level to ensure true process assessment and process integrity

Create documents that are usable by process owners to guarantee process ownership and total conformity



Continuous Improvements:Upon a complete assessment of organization’s short and long term goals, if the need exist for a Continuous Improvement Program to be implemented

the following assessment steps will be initiated: Gap analysis on identified underperformance processes. Perform data

collection on Current State for future comparison assessment Implement basic 5-S and Lean Six Sigma Drills on a small scale on all

identified processes Assess and evaluate results to determine the need for Kaizen or Kan-Ban Monitor, Measure and Record all activities for a 3-month duration to

determine affectivity of implemented changes Compare new process performance against old process results



Cost Center Assessment:SOC Inc. will perform a Financial Assessment on all organization’s critical processes to determine if it’s a COST CENTER or a PROFIT CENTER. We assess all fixed, variable, direct, indirect, holding and borrowing

cost and isolate to a process center We can then determine if the process is costing dollars or creating

dollars Cost Centers will be identified and new sourcing strategy will be

initiated to determine feasibility to outsource and at what profit margin

Profit Centers will be identified and reviewed to be a candidate for the Continuous Improvement Program

A Operational Optimization Chart will be generated depicting all Cost and Profit Centers for all plants of the organization

Organization Development


Strategic Planning:SOC Inc. will define the true objectives and assesses both the internal

and external situation to formulate strategy, implement the strategy,

evaluate the progress, and make adjustments as necessary to stay on track. Mission and Objectives will define the organization’s business

vision, including the unchanging values of the firm and forward-looking visionary goals that foster future opportunities

Environmental Scan includes internal analysis of the organization, its industry and external macro environment (PEST Analysis)

Strategy Implementation will involve organization of the firm's resources and motivation of the staff to achieve objectives to produce firm programs, budgets and procedures



Change Management:Managing change and leading change within an organization starts with defining the goals of the Executive Transformation Program. The future

state of the organization will be laid out to identify all aspects of desired change. Transition teams will be formed to drive Strategic Change, Technological Change and Structural Change.Details Plans with definitive training SOP’s will be drawn up to guide each employee of the organization through the transition process – Ensuring smooth change at every level. Change is another element of Continuous Improvement that will make the organization competitive in their industry



Sales Strategy Development:Developing a strategy will begin with understanding the existing product

line and service the organization currently offers to their industry. These products and services will be evaluated for there sales and productive performance against the market leading performers to establish a benchmark. Core capabilities will be established.The Sales and Operations Planning (S&OP) Process will be launched to

define the organization’s capabilities assessing in house and qualified vendor resources. The goal is to identify where to invest money to grow the business. Either in taking on new capabilities or penetrate the market

with the organization’s core capabilities.



Business Process Improvement:Each Business Process of the organization will be assessed at a Program level. A Value Stream Map (VSM) will define all elements of the program to establish opportunities for improvements. Cash flow will be the first

element that will be looked at to determine performance. Efficiency will be the

second element that will be assessed. If the program is not yielding positive cash flow and productive rate is not to industry benchmark, improvement plans will be established and implemented. These programs will be evaluated for

a long term company capability – Meaning if this is a program the

organization wants to drop due to shrinking revenue stream.



Training:SOC Inc. administer training from the Corporate level down to the shop

floor level. Training will be isolated to a process and managed by process

owner or leader. If the organization is driven by a quality system, all training

will be documented and controlled by the company’s QMS. Recurrent training

will be done to ensure process and process owners are fully engaged and to

ensure process is yielding it intended outcome.Training will be comprised of coaching sessions, educating sessions, demonstrations and testing to ensure 100 % ownership.



Program Management:Managing programs requires the right mix of software and manpower. Successful programs are defined by the tools and the user. SOC Inc. is comprised with personnel with a combined total of 30-years Program management experience.All programs within the organization will need a central control point.

Here is where performance of each program will be measured for cost, quality

and delivery to its defined target.Dashboards will be crated for upward reporting to give visibility of overall organization’s performance. This will allow the Risk Manager the

opportunity to assess and mitigate any and all issues.

Supply Chain Management (SCM)


ERP Implementation & Maintenance:SOC Inc. has the capability to source, implement and maintain the right ERP system for the organization by assessing the business models and it’s network capabilities.The right ERP system is critical to an organization’s success. This system must be used and managed by trained and qualified personnel. SOC Inc. will ensure all system users will receive the most current training to produce the most efficient data management in the organization.The organization’s IT staff will be the integral component in successfully launching and maintaining the ERP system.



Order Management (EDI):Managing orders and ensuring a high level of customer service is critical to an organization’s success. If the organization is accessing the Electronic Data Interchange system to process orders, this process must have a direct link to the ERP system to ensure 100% of all orders that are transmitted is captured.SOC Inc. can ensure this link is gap free and all exceptions are isolated and managed to achieve a high level of customer service. If the organization is not using EDI, the existing order management tool will be assessed for accuracy and process integrity. Process will be streamlined and SOP’s will be established to ensure maximum efficiency for data processing.



Demand Planning and S&OP Process:Launching the S&OP process will put an organization in a better position for Demand Planning. Planning at the up front stage hinges on the organization’s production performance, vendor performance and inventory level accuracy. These three elements will be assessed for accuracy, thru-put and efficiency.SOC Inc. will ensure the data being loaded into the ERP is accurate and reflective of what’s being done at the floor level. Before loading the schedule, we first need to understand the productive capabilities to know its capacity. Knowing capacity and identifying areas of overflow is critical for demand planning. Level loading the production is key to establishing a lean demand planning process.



Inventory Assessment and Management:Managing an organization’s inventory is the single most

important function to ensure success. SOC Inc. performs this critical assessment by working backwards – Floor to system. We start by cycle counting to validate the system data. We then focus on:

Slow moving and obsolete inventory Surplus Inventory Invalid SKU’s Dock to Stock process with suppliers Drop zones and productive supermarkets

soc inc. ppt

Business

process center

process ownership

process integrity

true process assessment

lack of process

process outputs

operations team

process capture information