so you call yourself a licensed practitioner? how the college of nurses of ontario investigates...

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So You Call Yourself a Licensed Practitioner? How the College of Nurses of Ontario Investigates Impostors CLEAR Conference San Antonio, September 2001 Dean Benard, Investigator Megan Shortreed, Legal Counsel, Paliare Roland Rosenberg Rothstein, LLP Pam Marshall, Manager, Investigations

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Page 1: So You Call Yourself a Licensed Practitioner? How the College of Nurses of Ontario Investigates Impostors CLEAR Conference San Antonio, September 2001

So You Call Yourself a Licensed Practitioner?How the College of Nurses of

Ontario Investigates Impostors

CLEAR Conference San Antonio, September 2001

Dean Benard, InvestigatorMegan Shortreed, Legal Counsel, Paliare Roland

Rosenberg Rothstein, LLP Pam Marshall, Manager, Investigations

Page 2: So You Call Yourself a Licensed Practitioner? How the College of Nurses of Ontario Investigates Impostors CLEAR Conference San Antonio, September 2001

Agenda

• What is the problem?

• Who are impostors?

• How do we investigate?

• Legal remedies• Case Studies• Prevention

Page 3: So You Call Yourself a Licensed Practitioner? How the College of Nurses of Ontario Investigates Impostors CLEAR Conference San Antonio, September 2001

What is the College of Nurses of Ontario?

• Regulator for 140,000 nurses– standards, quality assurance

• Protection of the public– investigations and hearings

• Leadership to the profession – collaborate

• Legislation– Nursing Act– Regulated Health Professions Act (RHPA)

.

Page 4: So You Call Yourself a Licensed Practitioner? How the College of Nurses of Ontario Investigates Impostors CLEAR Conference San Antonio, September 2001

The Problem

• Unqualified people working as nurses

• Incidence increasing

• Public risk

• Liability to other healthcare professionals

Page 5: So You Call Yourself a Licensed Practitioner? How the College of Nurses of Ontario Investigates Impostors CLEAR Conference San Antonio, September 2001

Who Are They?

Three classifications: • Educated in another

jurisdiction

• Former Ontario registration

• Partial or No nursing education

Page 6: So You Call Yourself a Licensed Practitioner? How the College of Nurses of Ontario Investigates Impostors CLEAR Conference San Antonio, September 2001

The Numbers

0

1

2

3

4

5

6

7

8

1999 2000 2001

Educated inotherjurisdictions

Former OntarioRegistration

Partial / No NursingEducation

Page 7: So You Call Yourself a Licensed Practitioner? How the College of Nurses of Ontario Investigates Impostors CLEAR Conference San Antonio, September 2001

How Are They Discovered

• Statutory obligation of employers to check registration

• Observations of co-workers or supervisors leads them to inquire about the impostor – lack of skills– lack of knowledge– strange or odd behavior

• Statutory obligation to report termination

• Public complaint

Page 8: So You Call Yourself a Licensed Practitioner? How the College of Nurses of Ontario Investigates Impostors CLEAR Conference San Antonio, September 2001

The Investigation

• Determine type of impostor– Influences our approach

• Make contact with employer– address their concerns

– establish how information will be accessed

• Gather evidence on three offence types– Holding oneself out as a nurse

– using title RN or RPN

– performing controlled acts

Page 9: So You Call Yourself a Licensed Practitioner? How the College of Nurses of Ontario Investigates Impostors CLEAR Conference San Antonio, September 2001

The Evidence

• Documentary Evidence – Health records– Payroll / time sheets– Human resources documents

• Statements– Co-workers– Employers / supervisors– Clients

Page 10: So You Call Yourself a Licensed Practitioner? How the College of Nurses of Ontario Investigates Impostors CLEAR Conference San Antonio, September 2001

Challenges • Facility

– Not allowing access to documentation

– Not providing information in a timely manner

• Search warrants• Reassurance

• Witnesses– Locating

– Ensuring cooperation• Various databases, internet, CPIC • Interview techniques• Reassurance

• Legal bureaucracy

Page 11: So You Call Yourself a Licensed Practitioner? How the College of Nurses of Ontario Investigates Impostors CLEAR Conference San Antonio, September 2001

Controlling Imposters In the Public Interest

4 Possibilities:

1. Internal Mechanisms:

a) Legal Undertakings

b) Registration Committee

2. Civil Injunctions and Contempt of Court Remedies

3. Criminal Prosecutions for Assault / Fraud

4. Quasi-criminal Private Prosecutions by the College

Page 12: So You Call Yourself a Licensed Practitioner? How the College of Nurses of Ontario Investigates Impostors CLEAR Conference San Antonio, September 2001

Internal Mechanisms• Legal Undertakings

– promise by the wrongdoer not to commit the wrongful act in the future

– useful for conduct that is not serious enough to require a full prosecution

– Include recognition that the regulator will be able to use the undertaking against the accused if future misconduct occurs

Example:

a single use of the title "R.N." on a job

application for a non-medical position by a

retired member of the College.

Page 13: So You Call Yourself a Licensed Practitioner? How the College of Nurses of Ontario Investigates Impostors CLEAR Conference San Antonio, September 2001

Internal MechanismsRegistration Committee

• Placing conditions on granting status– ethical or other additional training– have potential registrant demonstrate why he

/ she should be registered– time penalties on granting registration

• May be useful when dealing with a person who was practicing prior to being properly registered

Page 14: So You Call Yourself a Licensed Practitioner? How the College of Nurses of Ontario Investigates Impostors CLEAR Conference San Antonio, September 2001

Civil Injunctions and Contempt of Court Remedy

• Application for an injunction directing that the imposter not violate the provisions of the relevant statutes

• Violation of the Court– Regulator can bring a motion asking the Court

to find the imposter in contempt of court– May lead to fines and jail

• Main Benefit– usually proceeds on consent, as Order is

simply a direction to comply with the law in the future

Page 15: So You Call Yourself a Licensed Practitioner? How the College of Nurses of Ontario Investigates Impostors CLEAR Conference San Antonio, September 2001

Criminal Prosecutions

• Fraud

• Assault

• Potential Problems

Page 16: So You Call Yourself a Licensed Practitioner? How the College of Nurses of Ontario Investigates Impostors CLEAR Conference San Antonio, September 2001

Private Prosecution for Violating Governing Statutes

Nursing Act– Prohibits non-members of the College from

holding themselves out as qualified to practice in Ontario as a Nurse

– prohibits non-members from using the title Registered Nurse, or an abbreviation thereof

(Equivalent provisions for other professions exist)

Regulated Health Professions Act– Prohibits performance of "Controlled Acts” by

those not authorised by statute;

Provincial Offences Act– Provides procedural framework for prosecution

Page 17: So You Call Yourself a Licensed Practitioner? How the College of Nurses of Ontario Investigates Impostors CLEAR Conference San Antonio, September 2001

Private Prosecution for Violating Governing Statutes

Benefits• Regulator prosecutes the matter before the Courts

– fulfills its mandate to regulate the profession in the public interest

• Matter prosecuted by Counsel – familiar with the interests of the Regulator and the

seriousness of this misconduct to public confidence in the profession rather than Crown attorney (District Attorney) more familiar with criminal law issues and interests

• Penalties are serious enough to create specific and general

deterrence• Regulator gains access to search warrant powers

not provided by its governing statute

Page 18: So You Call Yourself a Licensed Practitioner? How the College of Nurses of Ontario Investigates Impostors CLEAR Conference San Antonio, September 2001

Private Prosecution for Violating Governing Statutes

Overview of Procedure1) Investigation conducted, which may

include execution of a search warrant

2) Laying of the Information: The Charges

3) Service of the Summons

4) Disclosure obligations

5) First Appearance: Set a date for trial or guilty plea

6) Summons to Witnesses

7) The Trial: Onus of Proof

8) Conviction and Sentencing

Page 19: So You Call Yourself a Licensed Practitioner? How the College of Nurses of Ontario Investigates Impostors CLEAR Conference San Antonio, September 2001

Private Prosecution for Violating Governing Statutes

Miscellaneous Issues:

• Special Court Dates and Pretrial Conferences

• Limitation Period

• Usefulness of Registrar's Certificate

Page 20: So You Call Yourself a Licensed Practitioner? How the College of Nurses of Ontario Investigates Impostors CLEAR Conference San Antonio, September 2001

Private Prosecution for Violating Governing Statutes

• Factual submissions on Guilty Plea

• Available penalties:

-fines

-imprisonment

-probation orders

-other orders

Page 21: So You Call Yourself a Licensed Practitioner? How the College of Nurses of Ontario Investigates Impostors CLEAR Conference San Antonio, September 2001

Case Study #1

• Never educated or registered as a nurse

• Obtained employment as RN in 3 doctors offices

• Performed many controlled acts

• Search warrant conducted

• 40 charges laid

• $22,000 Fine 2 years probation

Page 22: So You Call Yourself a Licensed Practitioner? How the College of Nurses of Ontario Investigates Impostors CLEAR Conference San Antonio, September 2001

Case Study #2• Registration revoked

• Opened nursing agency

• Employed 10 RN’s

• Provided nursing care & supervised the 10 RN’s

• Search warrant conducted – seized records and computer

• Numerous interviews

• Convicted of 80 charges

• $19,000 fine 2 years probation

Page 23: So You Call Yourself a Licensed Practitioner? How the College of Nurses of Ontario Investigates Impostors CLEAR Conference San Antonio, September 2001

Case Study #3• Registration revoked 6 years prior

• Obtained registration 3 other jurisdictions under false pretences (forgery)

• Came back to Ontario

• Stolen, doctored registration card

• Community care nursing

• Reported by employer

• Convicted of 31 charges

• $10,000.00 Fine

Page 24: So You Call Yourself a Licensed Practitioner? How the College of Nurses of Ontario Investigates Impostors CLEAR Conference San Antonio, September 2001

Prevention• Limit opportunities for deception• Educate the employers

– Check ALL licenses– Accept only originals– Make record of all information and cross

reference yearly

• Educate the licensee’s– unless required don’t carry your license /

registration with you– report lost or stolen cards

• Database creation