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Smoke Signals 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard North Texas Master Naturalists Social Media Chair Native Plants & Prairies Day Event Social Media Chair 214.676.5580 [email protected]

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Page 1: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

Smoke Signals 2016 Texas Master Naturalists State Conference

Kristi Kerr Leonard North Texas Master Naturalists Social Media Chair

Native Plants & Prairies Day Event Social Media Chair 214.676.5580

[email protected]

Page 2: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

Smoke Signals

Native Americans used smoke signals to communicate with their tribe and nearby friendly tribes

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Presenter
Presentation Notes
Right now, imagine you can see the smoke signal in the distance and it is announcing the summer gathering on the nearby Blackland Prairie.
Page 3: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

Humans protect what we know & love

Young people are the future of our earth!

Young people use social media – it is the smoke signal of this era!

Let’s speak their language!

Smoke Signals can go viral

Young people did not have Nature Freedom

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Presenter
Presentation Notes
Viral Smoke Signals – if 100 members on fb, each has 200 friends and shares your chapter’s post, that goes to 2,000 people automatically! Instant education! Children do not have Nature Freedom like we did, so their phones are one of the only ways to show them great nature!
Page 4: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

Smoke Signals = Social Media

Social Media = Fast Education

Education = Save our Earth

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Page 5: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

Introductions

Show of hands who currently runs their chapter’s Social media, who is on fa… Kristi’s qualifications to present • SMU Social Media and Interactive Communications Certification • Large advertising agency background • Currently consult for small businesses breaking into social media • Raised two children in a variety of nature settings • Grew up in a creek with brothers and Boy Scouts (had nature freedom)

Presenter
Presentation Notes
• who currently runs their chapter’s Social media? • who is on facebook • twitter • instagram As MN, we love nature and would prefer to be outdoors rather than sitting at a computer. But one of my goals in this presentation is for you to realize that spending some time on a computer can expenentially assit wiht our primary purpose.
Page 6: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

Remember the TMN Mission

Also consider the Board’s goals

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Page 7: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

Step 1: Determine your Chapter’s goals

Examples:

• Educate your community

• Celebrate current Master Naturalist successes

• Promote upcoming meetings or training sessions

• Build and engage the volunteer base

• Engage current Master Naturalists

• Connect with new groups (age, families, etc.)

• Create partnerships with other organizations

• Consider trends in community, what is hot.

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Page 8: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

Step 2: Determine your audience

• Base on your chapter’s goals and TMN mission

• Base on your community

• Research similar groups’ social media (other TMN, local nature centers, Audubon pages, Texas Parks & Wildlife, etc.)

• Follow social media of other groups leading up to events (example: Native Plants Society of Texas’s Pollinator Pow Wow)

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Presenter
Presentation Notes
If you want to educate your community, determine the ages and other demographics Neil de Grasse Tyson, BBC Nature Documentaries, NASA, National Geo
Page 9: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

Step 3: Website

Website is the “HUB” of all digital communication

Your chapter’s library

Most critical component of social media

Hub points to social media, social media points back to website

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Presenter
Presentation Notes
Webmaster is mandatory and important (managed, current, etc.) Once the website is solid, consider Search Engine Optimization (SEO), keywords and blogging
Page 10: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

Step 4: Select Platforms Advanced SM demands a unique combination of platforms that

change with feedback and new technology

Facebook

Twitter

Instagram

Pinterest

Email

Blogs(super powerful)

YouTube/Vimeo

Snapchat

Apps: iNaturalists, iBird Pro 10

Page 11: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

Oh wait – before you get too excited…Remember SUSTAINABILITY!

Only start what your chapter’s volunteers can SUSTAIN!

Just like humans and nature!

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Page 12: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

Facebook

Usage among seniors increasing

Personal

Good historical scrapbook/photo gallery/chapter timeline

Lasts longer on timelines than other SM

Public and “Member Only” for opinions

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Presenter
Presentation Notes
Example schedule Monday – previous weekend activity Wednesday – educational Thursday – upcoming weekend opportunity
Page 13: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

Tips on posting Don’t post more than 3-4 times a week

In the Facebook insights feature, determine which days and times have the highest usage

Likes don’t count that much in analytics (increasing your rank on people’s newsfeed)

Goal: engagement. Engagement = dialogue

Photos get 53% more likes, 104% more comments

Posts with 80 characters or less get 66% more engagement

Questions get 100% more comments

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Presenter
Presentation Notes
Provide a tool….
Page 14: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

Post Interesting Stuff! Quotes

Facts

Sustainability

Photo Challenges Seven Day Nature Photo Challenge

Ethnobotany “Did you know that chile pequin can come in at 40,000 to 58,000 SHU (Scoville Heat Units)

Upcoming general calendar Raptor month Bat appreciation week National Farmer’s Day Full Moon/New Moon

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Page 15: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

Twitter

Very short shelf-life, generally an hour

All things NOW! (live coverage)

Good way to get quick messages out

140 characters – quick, staccato, perfectly relevant

Hashtags organize tweets (Instagram, etc.) and it a search engine

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Presenter
Presentation Notes
“Tweetups” first used by NASA from the international space station
Page 16: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

Instagram

Tweens and teens to mid 30s

Highest potential of young followers

Creative, innovative and fun photos

Like Twitter, very short lifespan

Second largest SM site in the world

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Page 17: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

Pinterest

Users create theme based collections, called “boards”

Fastest growing social media site in history

Mission: “Connect everyone in the world through the ‘things’ they find interesting”

Great way to educate

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Page 18: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

YouTube

Video is the future of Social Media!

Seeing is better than reading

Even amateur videos are great

Shorter the better

In general, first 5 seconds most important

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Page 19: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

Bonus: A word about Hashtags

Index system for all social media

Connects your social media

Builds followers

Examples: #texasnativeplants #getoutdoors #nature #getoutside

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Page 20: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

Bonus Tip: Hootsuite

Advanced tip

Hootsuite is a platform for managing Social Media

Can pre-schedule and review all in one place

Easy to copy same image and put on various SM

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Page 21: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

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Page 22: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

Step 7: Social Media Policy

• Rules are similar as when you are representing TMN in person: no business promotion, politics, activism, or fundraising allowed

• Be considerate, respect other’s point of view • Stay tuned, because future bylaws may include

more guidelines

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Page 23: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

Social Media User Policy

• Even a few sentences are fine

• Make it visible

• Same as TMN policy previously stated

• Profanity/abuse should be removed and do not respond

• Try not to censor unnecessarily, will die down

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Page 24: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

Step 8: Social Team

• Remember sustainability: only start what you can maintain!

• Build a team: perhaps one person per platform, two for Facebook

• Who:

Polite, consistent, creative, conservative

Careful not to mix up personal account

• Bonus:

Good writer

Good design skills

Video ability

Sense of humor

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Page 25: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

Social Team General Tips

Create a generic chapter email and tie passwords to it (not your personal email)

Keep passwords consistent

Write all passwords in a safe place and make available to current team and future team

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Page 26: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

Step 9: Content

Most important component of all social media (and maybe life) is WORTHWHILE CONTENT!

Easy because we have AMAZING content

Science is abundant, interesting facts, fabulous photos, incredible beauty

Precious and valuable resources

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Page 27: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

Content Continued

We do super cool things every weekend!

We have amazing speakers and members!

Avoid: �Wordy, Bland, Snarky, Apocalyptic or depressing

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Page 28: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

Content Continued

• Share other chapter’s Master Naturalist social media Including: Texas Parks and Wildlife, AgriLife Extension Local/state and national parks, wildlife centers, Audubon centers, conservancy foundations, and other nature related spaces in your community • Things sacred/recognizable to your community:

Sports teams Universities Landmarks Local festivals (even unrelated)

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Page 29: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

Step 10: Teach your chapter

Inform and educate chapter of all platform options

Get your Board on board (request participation)

List all on website, signs, written material, etc.

Grandchildren and children are a big motivation to learn new things

Consider mini-classes before or after meeting

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Page 30: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

Step 11: Listen & Engage

Monitor the posts

Reply & engage

Have fun

Answer questions

Watch for direct messaging and answer

This is another reason for sustainability

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Presenter
Presentation Notes
I did not adequately plan for this and was surprised how time consuming it became when we needed to research before answering
Page 31: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

Step 12: Evaluate

Set-up Google analytics on website

Look at Facebook Insights

If you are in the social media world, there is only one thing for sure: change! It is OK, don’t be scared!

Hootsuite has neat reports

Show your Board your results

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Page 32: Smoke Signals - Texas Master Naturalist · 2016 Texas Master Naturalists State Conference Kristi Kerr Leonard ... Audubon pages, Texas Parks & Wildlife, etc.) ... Goal: engagement

Thank you!

Social Media for Large Events Next

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