SME Awards 2010

Methodology

Award Highlights

• 22 categories of awards, recognizing:

o Industry achievement - 14 awards

o Business functions - 3 awards

o Support partners - 5 awards

• Nominations received from 3400+ SME’s from UAE

• Award recognizing the "women entrepreneur" and "best

new business"

• Only one award from each category

Category - Industry Achievement Awards

• Trade • Hospitality and tourism

• Manufacturing • Construction and real

estate

• Retail • Green business of the year

• Media and marketing • Admirable woman

entrepreneur

• Professional services • Emirati entrepreneur of the

year

• Health and wellness • Business star of the year

• Technology and online • The one to watch (best new

business)

Category – Business Functions

• Effective financial implementation

• Incredibly innovative approach

• Best technology implementation

Category – SME Support Partners

• Consultants

• Transportation and logistics

• ICT support and services

• Banking and Finance

• Insurance

Nomination Criteria

• All SME's with valid trade license of UAE

• Employee strength not exceeding 500 *

• Annual revenue not exceeding AED 100 million*

• Self nominations

• Nominations for more than one category of award

permitted

* Excludes for SME support partner category awards

Criteria for Initial Screening

• Annual turnover

• Employee strength

• Year of establishment

• Completeness of the nomination application

Criteria for final Selection

• Management Strength - 20 points

o Management philosophy and Visionary leadership

o Ownership pattern*

o Role model to other women (applicable for admirable women

entrepreneur award)

o Representation to women in employment

o Shining example of perseverance

• Products and markets - 15 points

o Number of countries to which exported

o Categories of products targeting the market segment

o Any intellectual property in company’s name

* Applicable only for “Emirati entrepreneur” and “Admirable Women entrepreneur award”

Criteria for final selection

• Operations - 20 points

o HR policies and training

o Use of automation in operations

o Quality systems and processes

o IT system and processes

o Adoption of green technology

o Website/Social Media promotion

• Financial performance - 20 points

o Net Profit Percentage

o Revenue Growth Percentage

o Net Working Capital (Current Assets - Current Liabilities)

o Return on Equity (Net Profit / Capital Employed)

Criteria for final selection

• Contribution to the national/regional development. - 10 points

o Made in UAE

o Employment to nationals

o Number of branches in UAE and GCC countries

o Corporate Social Responsibility (CSR) Initiatives

• Customer Focus - 15 points

o Use of metrics

o Customer related practices/ Customer relation officer

Ranking Methodology

• Panel of five Judges from different industry segments involved

in selection process

• Uniform scoring mechanism used to reduce induced variability

• Cumulative highest scorer declared winner in each award

category

• In case of tie, the maximum score in a particular criteria in the

following order was considered

o Contribution to national and regional development

o Management strength

o Customer focus

o Financial performance

o Operations

o Products and markets

Role of Morison Menon

• Devised the scoring and weightage for each criteria

• Compiled the scores provided by the independent judges

to arrive at the winners

• Short listing and evaluation of nominees based on

review documents and questionnaire provided by the

nominees