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SME HHA Work Group Meeting Department of Health and Human Services Centers for Medicare and Medicaid Services October 2011 Preceptor Manual Revisio Long Term Care & Non-Long Term Care

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Page 1: SME HHA Work Group Meeting Department of Health and Human Services Centers for Medicare and Medicaid Services October 2011 Preceptor Manual Revision Long

SME HHA Work Group Meeting

Department of Health and Human ServicesCenters for Medicare and Medicaid Services

October 2011

Preceptor Manual RevisionLong Term Care & Non-Long Term Care

Page 2: SME HHA Work Group Meeting Department of Health and Human Services Centers for Medicare and Medicaid Services October 2011 Preceptor Manual Revision Long

Agenda

Welcome/Role Call/Housekeeping items Review of Hospital Curriculum Map Review of information gathered during Job Task Analysis Purpose and Audience High-level synopsis of current PM Analysis Process Homework assignment Questions/Answers/Ideas

SME Monthly Work Group Meeting (WGM), October 2011

Cherie Muller

Page 3: SME HHA Work Group Meeting Department of Health and Human Services Centers for Medicare and Medicaid Services October 2011 Preceptor Manual Revision Long

New Curriculum Overview

SME Monthly Work Group Meeting (WGM), October 2011

Page 4: SME HHA Work Group Meeting Department of Health and Human Services Centers for Medicare and Medicaid Services October 2011 Preceptor Manual Revision Long

Information Received From Job Task AnalysisSME Monthly Work Group Meeting (WGM), October 2011

Source CommentAll Expressed the need for training checklists to ensure

new surveyors complete training requirementsFL, WI, CA Stated they used the Preceptor Manual to train

preceptors, mentors and educators and to develop additional State training

Source Comment

All Expressed the need for training checklists to ensure new surveyors complete training requirements

FL, WI, CA Stated they used the Preceptor Manual to train preceptors, mentors and educators and to develop additional State training

Page 5: SME HHA Work Group Meeting Department of Health and Human Services Centers for Medicare and Medicaid Services October 2011 Preceptor Manual Revision Long

Purpose and Audience

SME Monthly Work Group Meeting (WGM), October 2011

Preceptors Surveyors-in-training New Surveyors Surveyors learning new specialties

Preceptor Manual purpose is to provide easy access to checklists, training aids, toolkits, and resource material.

Audience

Page 6: SME HHA Work Group Meeting Department of Health and Human Services Centers for Medicare and Medicaid Services October 2011 Preceptor Manual Revision Long

Synopsis Of Current ManualSME Monthly Work Group Meeting (WGM), October 2011

Section 1 Preceptor Training

Section 2 General Survey Training

Section 3 Long Term Care Training

Appendix

Page 7: SME HHA Work Group Meeting Department of Health and Human Services Centers for Medicare and Medicaid Services October 2011 Preceptor Manual Revision Long

Synopsis Of Current ManualSME Monthly Work Group Meeting (WGM), October 2011

Section 2 General Survey Training

Orientation to the Workplace

Abbreviations, Acronyms & Terms

Tables of Organization

Office Policies

Licensure, Certification, and Surveys

Review of the SOM

The Survey Process

Surveyor Dress & Approach

Surveyor Conduct & Etiquette

Teamwork- Working Together as a Team

Investigative skills

Complaint Investigation

Role of the Regulator

The Hearing Process

Principles of DocumentationThe Person-centered Approach to Surveying

The Aging ProcessIndividuals with Developmental Disabilities

Lessons

Page 8: SME HHA Work Group Meeting Department of Health and Human Services Centers for Medicare and Medicaid Services October 2011 Preceptor Manual Revision Long

Synopsis Of Current ManualSME Monthly Work Group Meeting (WGM), October 2011

Cultural Diversity

Infection Control

Infection Control in the Acute Care Environment

Information Analysis for Deficiency Determination:

Team Consensus Building

Exit Conference

Completion of Form CMS-2567

Acceptable Plans of Correction

Transition to Independent Surveyor

Appendix Q, Immediate Jeopardy

Lessons (cont.)

Section 2 General Survey Training

Page 9: SME HHA Work Group Meeting Department of Health and Human Services Centers for Medicare and Medicaid Services October 2011 Preceptor Manual Revision Long

Synopsis Of Current ManualSME Monthly Work Group Meeting (WGM), October 2011

Section 3 Long Term Care Training

Introduction to the Outcome-oriented Survey Process

Offsite Survey Preparation

Entrance Conference & Onsite Preparatory Activities

Initial Tour

Sample SelectionEvaluating the Environment

Resident Review

Lessons

Page 10: SME HHA Work Group Meeting Department of Health and Human Services Centers for Medicare and Medicaid Services October 2011 Preceptor Manual Revision Long

Synopsis Of Current ManualSME Monthly Work Group Meeting (WGM), October 2011

Section 3 Long Term Care Training

Kitchen

Nutrition

Introduction to the Resident Assessment Instrument

Quality of LifeResident Rights

Psychopharmacological Medications & Pharmacological Services Survey ProcessDialysis in Long Term Care

Lessons (cont.)

Page 11: SME HHA Work Group Meeting Department of Health and Human Services Centers for Medicare and Medicaid Services October 2011 Preceptor Manual Revision Long

Synopsis Of Current ManualSME Monthly Work Group Meeting (WGM), October 2011

Section 3 Long Term Care Training

Hospice Review as Part of the Long Term Care Survey Process

Quality Assessment and Assurance Review

Abuse Prohibition Review

Nursing Services Survey Process

Infection Control Survey Component for Long Term CareInformation Analysis for the Survey Process

Investigative skills

Lessons (cont.)

Page 12: SME HHA Work Group Meeting Department of Health and Human Services Centers for Medicare and Medicaid Services October 2011 Preceptor Manual Revision Long

Synopsis Of Current ManualSME Monthly Work Group Meeting (WGM), October 2011

Section 3 Long Term Care Training

Extended and Partial Extended Survey

Exit Conference

Enforcement

Test Taking SkillsEvaluation of Skills

Lessons (cont.)

Page 13: SME HHA Work Group Meeting Department of Health and Human Services Centers for Medicare and Medicaid Services October 2011 Preceptor Manual Revision Long

AnalysisSME Monthly Work Group Meeting (WGM), October 2011

Gather related material.

Analyze current PM.

Analyze needs to support new curriculum, new surveyors, and

preceptors.

Identify content for new PM.

Page 14: SME HHA Work Group Meeting Department of Health and Human Services Centers for Medicare and Medicaid Services October 2011 Preceptor Manual Revision Long

HomeworkSME Monthly Work Group Meeting (WGM), October 2011

Identify resources within your state that are working well for your

surveyors-in-training or preceptors.

Determine if you would like to and can share them.

Bring a list and brief explanation of each item to next month’s

meeting.

Page 15: SME HHA Work Group Meeting Department of Health and Human Services Centers for Medicare and Medicaid Services October 2011 Preceptor Manual Revision Long

Wrap UpSME Monthly Work Group Meeting (WGM), October 2011

Questions & Answers