smbam20s07l02
TRANSCRIPT
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Doing Business with Cisco
AcceleratingPartner Success
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Lesson Objectives
Upon completing this lesson, you will be able to identifyresources and programs to help partners target small andmedium-sized business customers, including resourcesand tools in the following areas:
Partner Central resources for the SMB segment
Cisco SMB Portal
Action items
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Partner Central Resourcesfor the SMB Segment
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Partner Central Resources for the SMB Segment
www.cisco.com/go/smbpartner
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Partner Central Resources for the SMB Segment
www.cisco.com/go/smbpartner(Cont.)
Centralized location for partner resources for the SMB segment
Additional products and services
information
Solutions for your customer
SMB Specialization and SelectCertification
SMB University
Programs and promotions
Tools and resources
Announcements
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Partner Central Resources for the SMB Segment:Sales and Technical Resourceswww.cisco.com/go/smbpartner
Centralized location for SMB partner resources
Sales and technical resources areorganized by technology and include linksto available:
Sales and technology overviews
Quick look guides
Q&A Sales presentations
White papers
Competitive information
Demand generation
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Cisco Support Wiki for SBCS
supportwiki.cisco.com/sbcs/
The Cisco Support Wiki for SBCS provides you with a centralizedplace to access and update product support information.
Quick links give you immediateaccess to:
Software and releases productinformation
Presentations
SMARTnet for SBCS
Partner and training resources
Other useful links
http://www.supportwiki.cisco.com/sbcs/http://www.supportwiki.cisco.com/sbcs/http://www.supportwiki.cisco.com/sbcs/http://www.supportwiki.cisco.com/sbcs/ -
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Partner Central Resources for the SMB Segment:Solutions for Your Customer
www.cisco.com/go/smbpartner
Centralized location for SMB partner resources
These solutions will be updated overtime to meet market demands.
Here youll find:
Pre-sales engineering guides
Solution profile quick referenceguides
Links to customer SMB solutionspages
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Partner Central Resources for the SMB Segment:Specialization and Select Certificationwww.cisco.com/go/smbpartner
Centralized location for SMB partner resources
Here youll find:
Quick and easy guides to help youbecome SMB Specialized and SelectCertified
Select Certification and SMBSpecialization partner strategyresources
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Partner Central Resources for the SMB Segment:SMB Universitywww.cisco.com/go/smbpartner
Centralized location for SMB partner resources
Use this link to gain access to SMBUniversity for training specificallyfocused on Cisco SMB products.
Here youll find e-learning andinstructor-led schedules for:
SMB Specialization training
Additional SMB related training tosupport ongoing education
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Partner Central Resources for the SMB Segment:Programs and Promotionswww.cisco.com/go/smbpartner
Centralized location for SMB partner resources
Find programs and promotions to helpyou gain business and reap rewards foryour sales of Cisco SMB products.
Here youll find:
Featured promotions and programs
Featured trade-in programs
Partner incentives
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Partner Central Resources for the SMB Segment:Tools and Resourceswww.cisco.com/go/smbpartner
Centralized location for SMB partner resources
Here youll find: SMB product guides and Smart
Designs
Links to partner tools likeQuotebuilder and Campaign Builder
Tools you can share with yourcustomers
Demand generation resources andother items of Interest
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Partner Central: Services for Partnerswww.cisco.com/web/partners/services/index.html
Here youll find information about:
Building your services practice
Selling services
Services-related incentives andpromotions
Training to help you better attachservices
Services alliances
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Partner Central: Steps to Successwww.cisco.com/go/stepstosuccess
A step-by-step customer engagement model and associated resources thatenable you to sell, deliver, and support Cisco advanced technology businesssolutions.
Click Launch Steps toSuccess to access:
Project methodologies
Plans
Tools
Templates and more
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Cisco SMB Portalwww.cisco.com/go/smb
Centralized location for SMB customer resources
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Cisco SMB Portal: Solutions for SMB Customers
www.cisco.com/go/smb
Centralized location for SMB Customer resources
Solution links direct customers tosolutions relevant to their business andoffer resources to help them understand:
How does it work? What do I need?
How can Cisco help?
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Cisco SMB Portal: Products for SMB Customers
www.cisco.com/go/smb
Centralized location for SMB Customer resources
Product links direct customers to:
What you need to know overviews
Features, models, datasheets
Get started resources:
Find a partner
Leverage services and support,financing, and managed servicesoptions
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Action Items
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Action Items
Visit Partner Central
Explore the resources available in the Small and Medium Businesssection of Partner Central
Become familiar with the Services for Partners section
Explore Steps to Success
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Q&A
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Lesson Summary
Partner Central provides all of the SMB partner resources neededfor targeting the SMB segment.
Services for Partners provides a single entry point to all service-related content contained within Partner Central.
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How to Become Select Certified
Step 1.Become a Cisco Registered Partner
Step 2.Associate People with your Company
Step 3.Certify Individuals via Courses and Exams
Step 4.Apply for SMB Specialization
Step 5.Apply for Select Certification
www.cisco.com/go/select
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Module Summary
The Cisco Smart Services for Small and Medium Businessportfolio provides comprehensive services to satisfy the needs ofthe customer.
Through Partner Central you have access to a wide range ofSMB-related resources and programs that are designed to help
you succeed in building a service practice, in marketing, and inselling Cisco solutions to SMB customers.
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