smartptt web client installation guide

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    SmartPTT

    Installation Guide

    Web Client

    Version 8.3

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    Table of Contents

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    Table of Contents

    Introduction 2

    System Requirements 2

    Supported Web Browsers 3

    Before Web Client Configuration 3

    Web Client Configuration 13

    SmartPTT Radioserver Configuration 15

    SmartPTT AudioProxy Configuration 18

    Q&A 22

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    Introduction 2

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    Introduction

    This guide describes how to install SmartPTT Web Client. It also contains a list of issues that the user can come

    across while configuring it. This guide does not cover the installation or configuration of the desktop version from

    scratch, the system must be installed and operating normally.

    System Requirements

    First of all, make sure your computer meets the system requirements given below:

    Windows Server 2008, Windows Server 2008 R2, Windows 7 and later

    Microsoft SQL Server 2008 (Express or other versions) connected

    Microsoft .NET Framework 4 and later

    ASP.NET MVC 3

    You can download it using the links below:

    ASP.NET MVC 3 RTM

    http://www.microsoft.com/en-us/download/details.aspx?id=4211

    ASP.NET MVC 3 Tools Update

    http://www.microsoft.com/en-us/download/details.aspx?id=1491

    IIS 7.5

    If you install SmartPTT Web Client on an absolutely clean computer, take the following steps:

    1. Install NET 4.0

    2. Install NET 4.0 SP1

    3. Install ASP Net MVC 3

    4. Install SQL

    5. Install IIS

    6. In the command line run the "aspnet_regiis.exe -i" command from the .NET Framework 4 folder , e.g.

    C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\aspnet_regiis.exe -i.

    7. Download and unpack the SmartPTTWE archive into theinetpubfolder.

    8. Install SmartPTT Radioserver.

    9. Unpack AudioProxy, which you downloaded together with the SmartPTTWE archive, to any folder on the

    PC, where the web client will be launched.

    http://www.microsoft.com/en-us/download/details.aspx?id=1491http://www.microsoft.com/en-us/download/details.aspx?id=4211
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    Supported Web Browsers 3

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    Supported Web Browsers

    At the moment, SmartPTT Web Client supports only these browsers:

    Internet Explorer 8 and later

    Firefox 16 and later

    Before Web Client Configuration

    Before configuring SmartPTT Web Client you need to take a few steps.

    First, install and configure IIS. To install IIS, use Microsoft guide.

    After IIS has been installed, check that it was installed properly:

    1. Click the Startmenu and select Control Panel.

    2. SelectPrograms and Features.

    3. Select Turn Windows features on or off.

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    Before Web Client Configuration 4

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    4. Make sure the following items are selected underInternet Information Services.

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    Before Web Client Configuration 5

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    Then, do the following:

    1. Click the Startbutton and select Control Panel

    2. Click the Administrative Toolmenu item

    3. Select Internet Information Services (IIS) Manager

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    Before Web Client Configuration 6

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    4. Unfold the settings tree as shown below:

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    Before Web Client Configuration 7

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    5. Right-click Sitesand choose Add Web Site.

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    Before Web Client Configuration 8

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    6. In the opened window fill in the fields as shown below and click OK.

    Site name any name of the future web site.

    Physical path path to the SmartPTTWEfolder. The folder must be located in the inetpubfolder.

    IP address the web client IP address. The specified IP address will be used by the web server.

    Warning! To provide best performance, install SmartPTT Radioserver and Web Server on one and the

    same computer.

    Port port, where IIS is to await requests sent to the web site.

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    Before Web Client Configuration 9

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    7. Click Application Poolsin the tree and select SmartPTTin the list.

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    Before Web Client Configuration 10

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    And in the Edit Application Poolwindow in the .NET Frameworkversion select version 4.

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    Before Web Client Configuration 11

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    8. Start the web site. To start the web site, right-click the name of the web site, select Manage Web

    Siteand then Start.

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    Before Web Client Configuration 12

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    9. Check whether the settings were configured properly. To do that, enter the IP address in the address

    bar of the Internet browser. At that, the following window should open.

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    Before Web Client Configuration 13

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    Web Client Configuration

    Before logging into, configure the web client settings. This includes creation of the Web Server database and

    users.

    1. To create the database, go to the SmartPTTWEfolder and run WebDBAdmin.exe as administrator.

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    Web Client Configuration 14

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    At that, the following window opens.

    2. In the opened window click the Create Database button. If the database was created successfully, a

    corresponding message appears. If the database was not created, the cause of the failure is given at the

    bottom of the window.

    3. To add the database name into the configuration file of the web server (web.config), click Save to

    web.config.

    NOTE:Windows NT Authorizationis used as a default type of authorization.

    SQL Server Authorization you must have a login name and password for the account with the access to the

    SQL server.

    Windows NT Authorization the user who has logged into the Windows system, must be listed in the SQL

    servers list of users to make a connection.

    Copy String allows copying the connection string to the database into the clipboard for further use.

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    Web Client Configuration 15

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    1. To be able to log into the web client, the user must be authorized. To create an account for a user,

    go to the User Managementsection in the WebDBAdmin.exe application.

    Name random user name. It is case sensitive.

    Password password of the account. It is case sensitive.

    ID numeric identifier of the user. If IP Addressis selected, the user ID is converted into IP address.

    Add adds a new user to the user list.

    Load User List loads the list of users recorded in the current database.

    Save saves changes in the name, password, ID of the exist ing user account.

    Delete deletes a user from the database.

    SmartPTT Radioserver Configuration

    To connect SmartPTT Web Client to SmartPTT Radioserver for data exchange, configure SmartPTT Radioserver

    settings.

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    SmartPTT Radioserver Configuration 16

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    In SmartPTT Radioserver Configurator, under Radioserver, in the Interfacefield selectAny.

    Open Web Client Supportand select the Activecheck box.

    Note: Make sure that you have the license that allows web client support.

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    SmartPTT Radioserver Configuration 17

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    To view messages in the Messagestab in SmartPTT Web Client, enable Event Log and make sure you are

    connected to the event log database. If not, create the new event log database and connect to it.

    Save the changes and restart the radioserver.

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    SmartPTT AudioProxy Configuration 18

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    SmartPTT AudioProxy Configuration

    To be able to make voice calls, you need to configure the audio proxy. To do that, complete the following steps:

    1. Run AudioProxy.exe from theAudio Proxyfolder.

    2. At that, a new symbol appears in the taskbar.

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    SmartPTT AudioProxy Configuration 19

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    3. Right-click on the Audio Proxy symbol and open Audio Settings.

    4. Select the sound card which you are using on the computer in the fields Audio Inputand Audio Output.

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    SmartPTT AudioProxy Configuration 20

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    5. Right-click on the Audio Proxy symbol again and select Network Settings. At that, the following window

    opens.

    1) Radioserver address IP address of the computer where SmartPTT Radioserver is installed.

    Radioserver port the radioserver port used for the exchange of commands.

    2) Client ID must match the ID defined in the User Managementsection. See below:

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    SmartPTT AudioProxy Configuration 21

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    3) In the RTPsection set the interface and the listen port of the computer where SmartPTT Web Client

    is launched. Click OK.

    6. Log into the web client, and then click Startin the Audio Proxy settings to allow voice calls.

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    SmartPTT AudioProxy Configuration 22

    Q&A

    1. Cannot create the new database or connect to the old one.

    Solution:Install SQL Server 2008 Express.

    2. No map and no radio subscribers are displayed in the Map tab. However, there are radio subscribers in the

    Messagestab.

    Solution:Check Internet connection.