smartlink m-ata micro-analog telephone adapter user manual · 2017. 2. 28. · smartlink m-ata...

SmartLink M-ATAMicro-Analog Telephone Adapter

User Manual

Sales Office: +1 (301) 975-1000Technical Support: +1 (301) 975-1007

E-mail: [email protected]: www.patton.com

Part Number: 07MSLMATA-GS, Rev. FRevised: February 28, 2017

http://www.patton.commailto:[email protected]

Patton Electronics Company, Inc.7622 Rickenbacker Drive

Gaithersburg, MD 20879 USATel: +1 (301) 975-1000Fax: +1 (301) 869-9293

Support: +1 (301) 975-1007Web: www.patton.com

E-mail: [email protected]

Trademark StatementThe terms SmartLink, SmartNode, SmartWare, and SmartView are trademarks of Pat-ton Electronics Company. All other trademarks presented in this document are the

property of their respective owners.

Copyright © 2014–2017, Patton Electronics Company. All rights reserved.The information in this document is subject to change without notice. Patton Elec-

tronics assumes no liability for errors that may appear in this document.

Warranty InformationPatton Electronics warrants all SmartLink M-ATA components to be free from defects, and will—at our option—repair or replace the product should it fail within one year

from the first date of the shipment.

This warranty is limited to defects in workmanship or materials, and does not cover customer damage, abuse or unauthorized modification. If the product fails to perform

as warranted, your sole recourse shall be repair or replacement as described above. Under no condition shall Patton Electronics be liable for any damages incurred by the use of this product. These damages include, but are not limited to, the following: lost profits, lost savings and incidental or consequential damages arising from the use of or inability to use this product. Patton Electronics specifically disclaims all other warran-ties, expressed or implied, and the installation or use of this product shall be deemed

an acceptance of these terms by the user.

Firmware Revision InformationThis version of the User Manual is based on firmware revision (1026).

http://www.patton.commailto:[email protected]

3

Summary Table of Contents

1 General information ..........................................................................................................................................17

2 SmartLink installation........................................................................................................................................19

3 Home................................................................................................................................................................22

4 Network—LAN ................................................................................................................................................26

5 Telephony .........................................................................................................................................................34

6 System...............................................................................................................................................................52

7 Documentation .................................................................................................................................................73

8 Logout...............................................................................................................................................................75

9 Contacting Patton for assistance.........................................................................................................................77

A Compliance information ...................................................................................................................................82

B Specifications ....................................................................................................................................................86

C Dial plans .........................................................................................................................................................96

D Calling Features ................................................................................................................................................99

E Voice prompt configuration ............................................................................................................................101

Table of Contents

Summary Table of Contents ...............................................................................................................................3Table of Contents ...............................................................................................................................................4List of Figures ...................................................................................................................................................12List of Tables ....................................................................................................................................................13About this guide ...............................................................................................................................................14Audience............................................................................................................................................................... 14Structure............................................................................................................................................................... 14Precautions ........................................................................................................................................................... 15

Safety when working with electricity ...............................................................................................................15General observations .......................................................................................................................................16

Typographical conventions used in this document................................................................................................ 16General conventions .......................................................................................................................................16

1 General information ..........................................................................................................................................17SmartLink M-ATA overview .................................................................................................................................18

2 SmartLink installation........................................................................................................................................19Installing the M-ATA............................................................................................................................................20

Resetting the M-ATA to factory default ..........................................................................................................21

3 Home................................................................................................................................................................22System information ...............................................................................................................................................23

System Uptime ...............................................................................................................................................23LAN IP Address ..............................................................................................................................................23MAC address ..................................................................................................................................................23Application Version ........................................................................................................................................23Config Date ....................................................................................................................................................23Security ...........................................................................................................................................................24Application Code Version ...............................................................................................................................24Downloader Code Version ..............................................................................................................................24

System Status.........................................................................................................................................................25SIP Messages Sent ...........................................................................................................................................25SIP Messages Received ....................................................................................................................................25SIP Bytes Sent .................................................................................................................................................25SIP Bytes Received ..........................................................................................................................................25RTP Packets Sent ............................................................................................................................................25RTP Packets Received .....................................................................................................................................25RTP Bytes Sent ...............................................................................................................................................25RTP Bytes Received ........................................................................................................................................25

4 Network—LAN ................................................................................................................................................26Status ....................................................................................................................................................................27

Interface Status ...............................................................................................................................................27

4

SmartLink M-ATA Getting Started Guide Table of Contents

Enabled .....................................................................................................................................................27Service .......................................................................................................................................................27Interface Status ..........................................................................................................................................27

Network Settings ............................................................................................................................................27Dynamic IP Assignment ............................................................................................................................27IP address ..................................................................................................................................................28MAC address ............................................................................................................................................28Subnet Mask .............................................................................................................................................28Default Gateway .......................................................................................................................................28Domain name ...........................................................................................................................................28DNS address .............................................................................................................................................28DynDNS address ......................................................................................................................................28VLAN .......................................................................................................................................................28Priority Tag ...............................................................................................................................................28

Settings..................................................................................................................................................................29Internet Configuration ....................................................................................................................................29

Obtain LAN configuration dynamically ....................................................................................................29Specify fixed LAN configuration ...............................................................................................................29

WAN PPPoE Configuration ...........................................................................................................................30Enable PPPoE ...........................................................................................................................................30Authentication ..........................................................................................................................................30Settings .....................................................................................................................................................30

Idle Timeout .......................................................................................................................................30Echo Timeout .....................................................................................................................................30Echo Count ........................................................................................................................................30Service Name ......................................................................................................................................30AC Name ...........................................................................................................................................30

Dynamic DNS ................................................................................................................................................30Configuring Dynamic DNS ......................................................................................................................31

MAC Spoofing Configuration ........................................................................................................................31WAN MAC Address (Spoofed) .................................................................................................................31

VLAN Configuration ......................................................................................................................................31VLAN Tag (IEEE 802.1q) ........................................................................................................................32Priority Tag (IEEE 802.1q) .......................................................................................................................32

Saving your work ............................................................................................................................................32ToS/DiffServ .........................................................................................................................................................33

Saving your work ............................................................................................................................................33

5 Telephony .........................................................................................................................................................34VoIP Status ...........................................................................................................................................................37

VoIP Server Registration Status ......................................................................................................................37Current Server ...........................................................................................................................................37Domain .....................................................................................................................................................37Base RTP Port ..........................................................................................................................................37

5


Phone Line Status ...........................................................................................................................................37Registration Status ....................................................................................................................................37User Name ................................................................................................................................................38Caller ID Setting .......................................................................................................................................38Subscribed for Voicemail ...........................................................................................................................38Messages waiting .......................................................................................................................................38

SIP ........................................................................................................................................................................39SIP Configuration ...........................................................................................................................................39

SIP Server Settings ....................................................................................................................................39Gateway Settings .......................................................................................................................................40

Dial Plan ............................................................................................................................................40SIP Extensions ................................................................................................................................................40

Support PRACK method ..........................................................................................................................40Encode SIP URI with user parameter ........................................................................................................40Send INVITE with Timer header .............................................................................................................40Call Hold using C=0.0.0.0 ........................................................................................................................40Send NOTIFY ..........................................................................................................................................40

RTP Telephone Event Configuration .............................................................................................................41VoIP VLAN Configuration ............................................................................................................................41SIP Parameters ................................................................................................................................................41

Hook Flash MIME Type ..........................................................................................................................41SIP Timer Values (milliseconds) ...............................................................................................................41

SIP T1 ................................................................................................................................................41SIP T2 ................................................................................................................................................41SIP T4 ................................................................................................................................................42

RTP Parameters ........................................................................................................................................42NAT Traversal ................................................................................................................................................42

Outbound Proxy IP ..................................................................................................................................42Outbound Proxy Port ...............................................................................................................................42UPnP ........................................................................................................................................................42NONE ......................................................................................................................................................42

Saving your work ............................................................................................................................................42Audio/CODEC Configuration..............................................................................................................................43

CODECS .......................................................................................................................................................43Packetization ...................................................................................................................................................43Jitter Buffer .....................................................................................................................................................43FAX without T.38 (Use G.711 fax) ................................................................................................................43Saving your work ............................................................................................................................................44

Phone 1 .................................................................................................................................................................45User Information ............................................................................................................................................45

Phone Number .........................................................................................................................................45User Name ................................................................................................................................................45Port ...........................................................................................................................................................45CallerID Name .........................................................................................................................................46

6


Password ...................................................................................................................................................46Supplementary Service Activation ...................................................................................................................46

Call Forward All ........................................................................................................................................46Selective Call Forward ...............................................................................................................................46Three-Way Conferencing ..........................................................................................................................46Incoming Call Block .................................................................................................................................46Distinctive Ring ........................................................................................................................................46Call Transfer .............................................................................................................................................46Dialing by IP Address ...............................................................................................................................47Speed Dial .................................................................................................................................................47Message Waiting Indicator ........................................................................................................................47Call Forward on Busy ................................................................................................................................47Conditional Call Forward .........................................................................................................................47Call Waiting ..............................................................................................................................................47Anonymous Call Reject .............................................................................................................................47Caller ID ...................................................................................................................................................47Call Return ...............................................................................................................................................47Do Not Disturb ........................................................................................................................................47Self Caller ID Block ..................................................................................................................................47Outgoing Call Block .................................................................................................................................47

Dial Out Type ................................................................................................................................................48Dial Out Type ..........................................................................................................................................48Hot Line Number .....................................................................................................................................48Warm Line Number .................................................................................................................................48

Call Forward Settings ......................................................................................................................................48Cfwd All Dest ...........................................................................................................................................48Cfwd Busy Dest ........................................................................................................................................48

Selective Call Forward Settings .......................................................................................................................49Incoming caller #1–8 ................................................................................................................................49Forward destination #1–8 .........................................................................................................................49

Incoming Call Block .......................................................................................................................................49Block Caller ID .........................................................................................................................................49

Outgoing Call Block .......................................................................................................................................49Digit Pattern .............................................................................................................................................49

HTTP Digest Setting ......................................................................................................................................50Saving your work ............................................................................................................................................50

Speed Dial .............................................................................................................................................................51Line 1 Speed Dial Settings ..............................................................................................................................51

Speed Dial Serv .........................................................................................................................................51Speed Dial 1–8 Phone Number/IP Dialing ...............................................................................................51

Saving your work ............................................................................................................................................51

6 System...............................................................................................................................................................52Set Security Password ............................................................................................................................................55

7


Web Page Protect ............................................................................................................................................55New Root Password ........................................................................................................................................55New User Password ........................................................................................................................................55Confirm new password ...................................................................................................................................55Saving your work ............................................................................................................................................55

Configuration........................................................................................................................................................56Syslog Service ..................................................................................................................................................56

Enable Syslog ............................................................................................................................................56Syslog Server .............................................................................................................................................56Debug Service ...........................................................................................................................................57Enable Debug ...........................................................................................................................................57Debug Server ............................................................................................................................................57Debug Connection Port ............................................................................................................................57

NTP Service ....................................................................................................................................................57NTP Server ...............................................................................................................................................58Time Zone ................................................................................................................................................58Adjust clock for daylight savings ................................................................................................................58

Saving your work ............................................................................................................................................58Service Access ........................................................................................................................................................59

Enable HTTP .................................................................................................................................................59Enable Ping Reply ...........................................................................................................................................59Saving your work ............................................................................................................................................59

Localization ...........................................................................................................................................................60Call Progress Tones .........................................................................................................................................60

Dial Tone .................................................................................................................................................61Prompt Tone ............................................................................................................................................61Confirm Tone ...........................................................................................................................................61Holding Tone ...........................................................................................................................................61Busy Tone .................................................................................................................................................61Ring Back Tone ........................................................................................................................................61Off Hook Warning ...................................................................................................................................61

Distinctive Ring Settings .................................................................................................................................62Supplementary Service Keys ............................................................................................................................63

Call forward All .........................................................................................................................................63Call forward on Busy .................................................................................................................................63Call forward selective ................................................................................................................................63Call Waiting ..............................................................................................................................................63Incoming Call Block .................................................................................................................................63Block Anonymous Calls ............................................................................................................................63Distinctive Ring ........................................................................................................................................63Warm Line ................................................................................................................................................63Do Not Disturb ........................................................................................................................................64IP Dialing .................................................................................................................................................64Speed Dialing ............................................................................................................................................64

8


Income Caller ID ......................................................................................................................................64Self Caller ID Block ..................................................................................................................................64

Calling Prefix Keys ..........................................................................................................................................64Call Return ...............................................................................................................................................64Warm Line ................................................................................................................................................64Speed Dial .................................................................................................................................................65Call Forward All ........................................................................................................................................65IP Dialing .................................................................................................................................................65Call Hold ..................................................................................................................................................65Call Waiting (call alternative) ....................................................................................................................65Call Conference ........................................................................................................................................65Call Conference Drop ...............................................................................................................................65Call Transfer .............................................................................................................................................65Voicemail access ........................................................................................................................................66Call Forward Busy Destination .................................................................................................................66Hotline .....................................................................................................................................................66

Control Timer Values .....................................................................................................................................66Hook Flash Timer .....................................................................................................................................66SIP Session Timer value ............................................................................................................................66Conditional Call Forwarding Timer ..........................................................................................................67Warm Line Delay ......................................................................................................................................67Interdigit Timer ........................................................................................................................................67Offhook Idle Time ....................................................................................................................................67Offhook Warning tone time .....................................................................................................................67

FXS Port .........................................................................................................................................................67FXS port Input Gain .................................................................................................................................67FXS port Output Gain ..............................................................................................................................67Caller ID Method .....................................................................................................................................67“Call Progress Tones” Synchronization .....................................................................................................67

Ring Setting ....................................................................................................................................................68Ring Waveform .........................................................................................................................................68Ring Frequency .........................................................................................................................................68Ring Voltage .............................................................................................................................................68

FXS Port Polarity Configuration .....................................................................................................................68Idle Polarity ..............................................................................................................................................68Caller Conn Polarity .................................................................................................................................68

Saving your work ............................................................................................................................................68SNMP Configuration............................................................................................................................................69

SNMP Trap Configuration .............................................................................................................................69IP address ..................................................................................................................................................69Trap Community ......................................................................................................................................69

SNMP Community Configuration .................................................................................................................69Read Community ......................................................................................................................................69Write Community ....................................................................................................................................69

9


SNMP System Configuration .........................................................................................................................69System Description ...................................................................................................................................69System Object Id .......................................................................................................................................69

Saving your work ............................................................................................................................................69Auto Upgrade........................................................................................................................................................70

Routine Upgrade every xxx day(s) ...................................................................................................................70Enable Auto Upgrade ......................................................................................................................................70Auto Upgrade Protocol ...................................................................................................................................70Upgrade Server ...............................................................................................................................................70Auto Upgrade URL ........................................................................................................................................70Saving your work ............................................................................................................................................70

Manual Upgrade ...................................................................................................................................................71Reload ...................................................................................................................................................................72

7 Documentation .................................................................................................................................................73Introduction..........................................................................................................................................................74

8 Logout...............................................................................................................................................................75Introduction..........................................................................................................................................................76

9 Contacting Patton for assistance.........................................................................................................................77Introduction..........................................................................................................................................................78Contact information..............................................................................................................................................79

Patton support headquarters in the USA .........................................................................................................79Alternate Patton support for Europe, Middle East, and Africa (EMEA) ..........................................................79

Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................80Warranty coverage ..........................................................................................................................................80

Out-of-warranty service .............................................................................................................................80Returns for credit ......................................................................................................................................80Return for credit policy .............................................................................................................................80

RMA numbers ................................................................................................................................................80Shipping instructions ................................................................................................................................80

A Compliance information ...................................................................................................................................82Compliance ...........................................................................................................................................................83

EMC Compliance: ..........................................................................................................................................83Safety Compliance ..........................................................................................................................................83

Radio and TV Interference (FCC Part 15) ............................................................................................................84CE Notice (Declarations of Conformity)...............................................................................................................85

B Specifications ....................................................................................................................................................86Voice Connectivity ................................................................................................................................................87Connectivity..........................................................................................................................................................88Voice Processing (signalling dependent) ................................................................................................................89Fax and Modem Support.......................................................................................................................................90Voice Services/Features..........................................................................................................................................91IP Services .............................................................................................................................................................92

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Management .........................................................................................................................................................93Operating Environment ........................................................................................................................................94System...................................................................................................................................................................95

C Dial plans .........................................................................................................................................................96Introduction..........................................................................................................................................................97Sample Dial Plans..................................................................................................................................................98

Simple Dial Plan .............................................................................................................................................98Non-dialed Line Dial Plan ..............................................................................................................................98Complex Dial Plan .........................................................................................................................................98

D Calling Features ................................................................................................................................................99Introduction........................................................................................................................................................100

E Voice prompt configuration ............................................................................................................................101Introduction........................................................................................................................................................102

Accessing the voice prompt ...........................................................................................................................102Existing voice prompt configuration .............................................................................................................102

11

12

List of Figures

1 SmartLink M-ATA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182 SmartLink M-ATA installation diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203 SmartLink VoIP download and configuration Home page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234 Internet Status window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275 Internet Configuration section of the Settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296 WAN PPPoE Configuration section of the Settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307 Dynamic DNS Service window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318 MAC Spoofing Configuration section of the Settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319 VLAN Configuration section of the Settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3210 TOS/DiffServ window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3311 VoIP Status window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3712 SIP Configuration section of the SIP window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3913 Gateway Settings section of the SIP window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4014 SIP Extensions section of the SIP window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4015 RTP Telephone Event Configuration section of the SIP window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4116 VoIP VLAN Configuration section of the SIP window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4117 SIP Parameters section of the SIP window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4118 NAT Traversal section of the SIP window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4219 Audio/CODEC Configuration window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4320 User Information section of Phone 1 window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4521 Supplementary Service Settings section of Phone 1 window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4622 Dial Out Type section of Phone 1 window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4823 Call Forward Settings section of Phone 1 window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4824 Selective Call Forward Settings section of Phone 1 window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4925 Incoming Call Block section of Phone 1 window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4926 Incoming Call Block section of Phone 1 window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4927 HTTP Digest Setting section of Phone 1 window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5028 Speed Dial window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5129 Set Security Password window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5530 Configuration window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5631 Service Access window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5932 Call Progress Tones section of Localization window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6133 Distinctive Ring Setting section of Localization window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6234 Supplementary Service Keys section of Localization Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6335 Calling Prefix Keys section of Localization Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6436 Control Timer Values section of Localization window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6637 FXS Port Polarity Configuration section of Localization window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6738 Ring Setting section of Localization window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6839 FXS Port Polarity section of Localization window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6840 SNMP Configuration window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6941 AutoUpgrade window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7042 Manual Upgrade window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7143 Reload window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7244 Documentation link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7445 Logout window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7646 Password verification page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

13

List of Tables

1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Bellcore standard ring cadence patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 623 Calling features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

About this guideThis guide describes using the SmartLink M-ATA.

AudienceThis guide is intended for the following users:

• VoIP telephony service providers• Enterprise telecom and IT technicians

.

StructureThis guide contains the following chapters and appendices:

• Chapter 1 on page 17 provides information about M-ATA features and capabilities• Chapter 2 on page 19 provides hardware installation procedures• Chapter 3 on page 22 describes the Home section settings• Chapter 4 on page 26 describes the LAN section settings• Chapter 5 on page 34 describes the Telephony section settings• Chapter 6 on page 52 describes the System section settings• Chapter 7 on page 73 describes how to download and display the SmartLink M-ATA user guide• Chapter 8 on page 75 describes how to log out of the M-ATA management system• Chapter 9 on page 77 contains information on contacting Patton technical support for assistance• Appendix A on page 82 contains compliance information for the M-ATA• Appendix B on page 86 contains specifications for the M-ATA• Appendix C on page 96 describes dialing plans and contains sample plans• Appendix D on page 99 describes the calling features that can be accessed from phones attached to the

SmartLink M-ATA• Appendix E on page 101 explains how to configure the voice prompt function in the SmartLink M-ATAFor best results, read the contents of this guide before you install the M-ATA.

Consumers of VoIP telephony service providers and employees of enterprises that received the Patton SmartLink along with VoIP services are encouraged to contact their provider before making any configuration changes. Improper configuration may lead to a loss of services.

IMPORTANT

14

SmartLink M-ATA User Manual

PrecautionsNotes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential problems. Warnings are intended to prevent safety hazards that could result in per-sonal injury. Cautions are intended to prevent situations that could result in property damage or impaired functioning.

Note A note presents additional information or interesting sidelights.

Safety when working with electricity

The alert symbol and IMPORTANT heading calls attention to important information.

The alert symbol and CAUTION heading indicate a potential haz-ard. Strictly follow the instructions to avoid property damage.

The shock hazard symbol and CAUTION heading indicate a potential electric shock hazard. Strictly follow the instructions to avoid property damage caused by electric shock.

The alert symbol and WARNING heading indicate a potential safety hazard. Strictly follow the warning instructions to avoid personal injury.

The shock hazard symbol and WARNING heading indicate a potential electric shock hazard. Strictly follow the warning instructions to avoid injury caused by electric shock.

The SmartLink contains no user serviceable parts. The equip-ment shall be returned to Patton Electronics for repairs, or repaired by qualified service personnel.

The external power adapter shall be a listed Limited Power Source. Ensure that the power cable used with this devise meets all applicable standards for the country in which it is to be installed, and that it is connected to a wall outlet which has earth ground. The mains outlet that is utilized to power the devise shall be within 10 feet (3 meters) of the device, shall be easily accessible, and protected by a circuit breaker.

IMPORTANT

CAUTION

CAUTION

WARNING

WARNING

WARNING

WARNING

15

SmartLink M-ATA User Manual

General observations• Clean the case with a soft slightly moist anti-static cloth• Place the unit on a flat surface and ensure free air circulation• Avoid exposing the unit to direct sunlight and other heat sources• Protect the unit from moisture, vapors, and corrosive liquids

Typographical conventions used in this documentThis section describes the typographical conventions and terms used in this guide.

General conventionsThe procedures described in this manual use the following text conventions:

Do not work on the system or connect or disconnect cables during periods of lightning activity.

In accordance with the requirements of council directive 2002/96/EC on Waste of Electrical and Electronic Equipment (WEEE), ensure that at end-of-life you separate this product from other waste and scrap and deliver to the WEEE collection system in your country for recycling.

Table 1. General conventions

Convention Meaning

Garamond blue type Indicates a cross-reference hyperlink that points to a figure, graphic, table, or sec-tion heading. Clicking on the hyperlink jumps you to the reference. When you have finished reviewing the reference, click on the Go to Previous View

button in the Adobe® Acrobat® Reader toolbar to return to your starting point.

Garamond bold type Indicates the names of command buttons that execute an action.

< > Angle brackets indicate function and keyboard keys, such as , , , and so on.

WARNING

16

Chapter 1 General information

Chapter contentsSmartLink M-ATA overview .............................................................................................................................18

17

SmartLink M-ATA User Manual 1 • General information

SmartLink M-ATA overviewThe SmartLink Micro-Analog Telephone Adapter (see figure 1) provides transparent connectivity for analog phones and faxes to the world of Internet voice. Connecting to any analog phone, fax or PBX, the SmartLink product is an effective and flexible solution for accessing Internet-based telephone services and corporate intranet systems across established LAN and Internet connections like xDSL and cable modems.

Figure 1. SmartLink M-ATA

The SmartLink M-ATA provides one RJ-45 Ethernet port and one FXS (RJ-11) analog phone port. Side panel LEDs quickly show at-a-glance the status of the system, WAN and phone ports.

A full suite of IP features (DHCP and NAT/PAT) are available on the M-ATA to provide easy interconnection to VoIP services and IP transport networks. VLAN tagging and prioritization enables voice traffic to be han-dled before data traffic by other devices on the network.

The web interface offers two levels of configuration access for the network operator and end user. The friendly web interface and product labeling (Phone, LAN, and WAN) to help ensure a trouble-free installation for the end user. Configuration and firmware can be downloaded from a TFTP server or HTTP server.

SmartLink M-ATA overview 18

Chapter 2 SmartLink installation

Chapter contentsInstalling the M-ATA .........................................................................................................................................20

Resetting the M-ATA to factory default ....................................................................................................21

19

SmartLink M-ATA User Manual 2 • SmartLink installation

Installing the M-ATA

Note The default password for the M-ATA is “root”.

Figure 2. SmartLink M-ATA installation diagram

The unit should be installed in a dry environment with at least 2 inches (5 cm) of clearance at the sides, front, and rear of the unit to allow air circulation for cooling.

Plug in the telephone (see figure 2).

Plug in the PC or LAN, or a LAN hub/switch.

Plug the power adapter into the power jack on the SmartLink M-ATA (see figure 2). Connect the other end of the power cord to an appropriate AC power outlet.

Wait 30 seconds after powering the SmartLink M-ATA on, then verify that the green Power LED is lit (see figure 2).

By default, the M-ATA will automatically request IP network settings from the LAN using DHCP. To determine the IP address of the SmartLink, lift the handset off the attached analog phone and dial * * * *.

Dial 1 0 0 #, listen to and record the IP address of the SmartLink. (To manually set the IP address, see appendix E, “Voice prompt configuration” on page 101 for details).

Use a web browser to connect to the SmartLink M-ATA. The URL will be http://. For exam-ple, if the M-ATA IP address was 10.10.10.2, the URL would be http://10.10.10.2.

Follow the directions of your voice service provider to set up voice services.

1

2

3

4

5

6

7

IMPORTANT

Phone LED

Power LEDSystem LED

LAN LED

Gaithe

rsburg

, Mary

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M-ATA

Micro-

Analo

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Teleph

one Ad

apter

PHON

E LAN

SYST

EM POWE

R

Power jack

Power adapter

LAN port

3

PC orLAN --or--

LANHub/SwitchPhone

Phone jack

2 4

Frontview

Rearview

Installing the M-ATA 20

SmartLink M-ATA User Manual 2 • SmartLink installation

Resetting the M-ATA to factory default

The M-ATA should be powered off.

Press the recessed button on the rear of the M-ATA, then apply power to the unit.

Continue depressing the button while the LEDS are flashing, and only release the button after the LEDs have stopped.

You may now log in to the M-ATA using the password “root”.

1

2

3

4

Installing the M-ATA 21

Chapter 3 Home

Chapter contentsSystem information ............................................................................................................................................22

System Uptime .............................................................................................................................................22LAN IP Address ...........................................................................................................................................22MAC address ................................................................................................................................................22Application Version ......................................................................................................................................22Config Date ..................................................................................................................................................22Security ..........................................................................................................................................................23Application Code Version ...........................................................................................................................23Downloader Code Version ..........................................................................................................................23

System Status.......................................................................................................................................................23SIP Messages Sent ........................................................................................................................................23SIP Messages Received .................................................................................................................................23SIP Bytes Sent ...............................................................................................................................................23SIP Bytes Received .......................................................................................................................................23RTP Packets Sent .........................................................................................................................................23RTP Packets Received ..................................................................................................................................23RTP Bytes Sent .............................................................................................................................................23RTP Bytes Received .....................................................................................................................................23

22

SmartLink M-ATA User Manual 3 • Home

System information

\

Figure 3. SmartLink VoIP download and configuration Home page

System UptimeShows how long the SmartLink M-ATA has been operating since the last time it was reloaded (either by power-ing the unit off and then on again, or by selecting System > Reload).

LAN IP AddressThe IP address of the SmartLink M-ATA. If (Static) is shown next to the address, it means the IP address was assigned to the SmartLink M-ATA under the LAN Settings. (Dynamic) indicates the IP address was learned via DHCP.

MAC addressThe media access control (MAC) address of the Ethernet interface in the SmartLink.

Application VersionThe SmartLink firmware version number.

Config DateThe date of the configuration file that was downloaded from an auto-upgrade server.

System information 23


SecurityIndicates that the SmartLink web interface utility has been secured with a password. To configure a password, see section “Set Security Password” on page 55.

Application Code VersionShows the application code version being used.

Downloader Code VersionShows the downloader code version being used.

System information 24


System StatusShows VoIP statistics for the period of time since the SmartLink M-ATA was last reloaded (either by powering the unit off and then on again, or by selecting System > Reload).

SIP Messages SentTotal number of VoIP SIP messages sent (including retransmissions).

SIP Messages ReceivedTotal number of VoIP SIP messages received (including retransmissions).

SIP Bytes SentTotal number of bytes of VoIP SIP messages sent (including retransmissions).

SIP Bytes ReceivedTotal number of bytes of VoIP SIP messages received (including retransmissions).

RTP Packets SentTotal number of VoIP RTP packets sent (including redundant packets).

RTP Packets ReceivedTotal number of VoIP RTP packets received (including redundant packets).

RTP Bytes SentTotal number of VoIP RTP bytes sent.

RTP Bytes ReceivedTotal number of VoIP RTP bytes received.

System Status 25

Chapter 4 Network—LAN

Chapter contentsStatus....................................................................................................................................................................25

Interface Status .............................................................................................................................................25Enabled ....................................................................................................................................................25Service ......................................................................................................................................................25Interface Status .......................................................................................................................................25

Network Settings ..........................................................................................................................................25Dynamic IP Assignment ........................................................................................................................25IP address ................................................................................................................................................26MAC address ..........................................................................................................................................26Subnet Mask ...........................................................................................................................................26Default Gateway .....................................................................................................................................26Domain name .........................................................................................................................................26DNS address ...........................................................................................................................................26DynDNS address ...................................................................................................................................26VLAN ......................................................................................................................................................26Priority Tag .............................................................................................................................................26

Settings.................................................................................................................................................................26Internet Configuration ................................................................................................................................27

Obtain LAN configuration dynamically ..............................................................................................27Specify fixed LAN configuration ..........................................................................................................27

WAN PPPoE Configuration .......................................................................................................................28Enable PPPoE .........................................................................................................................................28Authentication ........................................................................................................................................28Settings ....................................................................................................................................................28

Idle Timeout ..................................................................................................................................... 28Echo Timeout ................................................................................................................................... 28Echo Count....................................................................................................................................... 28Service Name .................................................................................................................................... 28AC Name........................................................................................................................................... 28

Dynamic DNS .............................................................................................................................................28Configuring Dynamic DNS ..................................................................................................................29

MAC Spoofing Configuration ....................................................................................................................29WAN MAC Address (Spoofed) .............................................................................................................29

VLAN Configuration ..................................................................................................................................29VLAN Tag (IEEE 802.1q) ....................................................................................................................30Priority Tag (IEEE 802.1q) ...................................................................................................................30

Saving your work ..........................................................................................................................................30ToS/DiffServ .......................................................................................................................................................30

Saving your work ..........................................................................................................................................30

26

SmartLink M-ATA User Manual 4 • Network—LAN

StatusShows the status of key LAN network settings as configured under LAN settings

Interface Status

Figure 4. Internet Status window

EnabledYes indicates the LAN interface is enabled and ready to be used.

ServiceEither Routed or Bridged, displays whether the SmartLink’s LAN interface connection is operating in a routed or bridged mode.

Interface StatusEither Up or Down.

Network SettingsThese are the details of your LAN network settings.

Dynamic IP AssignmentDisplays Yes (via DHCP) if you are using a dynamic IP address or No if a dynamic IP address is not being used.

Status 27


IP addressThe IP address of the SmartLink on the WAN interface.

MAC addressThe MAC address of the WAN Ethernet interface in the SmartLink.

Subnet MaskThe subnet mask is 32-bit number that filters a destination IP address to determine to which subnet it belongs. For example, a subnet mask of 255.255.0.0 for a network ID of 192.5.0.0 tells the switch to accept traffic des-tined for IP addresses that begin with 192.5—all other packets are ignored.

Default GatewayThe IP address of the gateway. The gateway IP address can be retrieved automatically in DHCP mode or be set up manually with a fixed IP address.

Domain nameThe network domain name of the SmartLink.

DNS addressRefers to the address of your domain name server that was defined under LAN settings or that was learned dynamically through DHCP.

DynDNS addressThe IP address of the dynamic DNS server that will be notified when the SmartLink M-ATA’s dynamic IP address changes.

VLANVLAN tag value encoded in the LAN Ethernet header in all outgoing packets

Priority TagPriority tag value encoded in the LAN Ethernet header in outgoing packets.

Status 28


SettingsThe Settings window contains the following sections:

• Internet Configuration (see figure 5 on page 29)

• WAN PPPoE Configuration (see figure 6 on page 30)

• MAC Spoofing Configuration (see figure 8 on page 31)

• Internet VLAN Configuration (see figure 8 on page 31)

Note After configuring the sections, click the Save Internet Settings button (see figure 4 on page 27) to save the new configuration.

Internet Configuration

Figure 5. Internet Configuration section of the Settings window

Obtain LAN configuration dynamicallySelect this option if appropriate. If you choose Obtain LAN configuration dynamically, the information is detected automatically through DHCP.

Specify fixed LAN configurationSelect this option if you will not be using DHCP. If you choose Specify fixed LAN configuration, you will have to enter the following information:

• IP address.

• IP of the netmask.

• IP of the gateway.

• IP of the DNS Server, if applicable.

• Host name (the name will identify the computer on the Internet, such as M-ATA.patton.com).

Settings 29


• Domain name (the name that will identify one or more IP addresses). For example, the patton.com domain is used by Patton Electronics Company. That domain can include multiple hostnames (such as M -ATA.patton.com, ftp.patton.com, and so on) that point to individual computers on the Patton network. In short, for the hostname URL http://www.patton.com, the domain name is patton.com.

WAN PPPoE Configuration

Figure 6. WAN PPPoE Configuration section of the Settings window

Enable PPPoESelect Yes to enable PPPoE or No to disable PPPoE.

AuthenticationEnter the username and password provided by your ISP.

Settings

Idle Timeout. Idle timeout before PPP connection is closed due to inactivity

Echo Timeout. The duration between sending PPP echo requests to server.

Echo Count. The number of unanswered PPP echo requests before the PPP connection is closed.

Service Name. PPPoE Service name

AC Name. PPPoE access concentrator (AC) name

Dynamic DNSThe M-ATA supports Dynamic DNS for use in environments where the IP address of LAN IP interface is not assigned statically (i.e. permanently) but instead is assigned dynamically using protocols like DHCP.

With a statically assigned IP addresses, DNS is used to establish a fixed relationship between an IP address a DNS name (example: 209.22.110.3 = [email protected]). The DNS name allows the IP device, like a phone attached to an M-ATA, to be found by the DNS name ([email protected]) anywhere on the Internet.

Prior to Dynamic DNS, dynamically assigned IP address changes could not be automatically reflected in DNS. As a result, VoIP devices like the M-ATA could not always be located on the Internet by DNS name. This is especially true for cable modem and ADSL services that use DHCP to assign addresses to customers.

Settings 30


With Dynamic DNS, the SmartLink M-ATA will inform the dynamic DNS server of its IP address when it receives a new or dynamically assigned IP address from the network. This allows the M-ATA to always be found using a fixed DNS name when the IP address changes. With Dynamic DNS cable modem and ADSL users can be found on the Internet using a DNS name.

The DNS server used for registration is operated by Dynamic Network Services, Inc., Dynamic DNS (DynDNS). You can find detailed information about the company and the services it offers on the webpage www.dyndns.org. The company offers different levels of service. The basic services are offered free of charge, while the more advanced services are fee-based.

Figure 7. Dynamic DNS Service window

Configuring Dynamic DNS1. Select System > Configuration.

2. Choose Sever: To enable DynamicDNS, select the name of the DYNDNS service from the drop-down menu (see figure 7).

3. Host Name: The host name is the name of the M-ATA as registered on the DYNDNS service.

4. Username: The user name is the user name as registered on the Dynamic DNS service.

5. Password: The password is the password as registered on the Dynamic DNS service.

MAC Spoofing Configuration

Figure

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