I. Overview

Smart Quadrant Management System for Quadrant Community Policing

GIS

Incident Report

Mobile Phone:SMS/MMS, Image, VideoFixed PhoneSensorsWebSNSSmartphone App

ARS Recording: Call and Screen Log

CCC

CMS

PBX:Services: basic, grouping, and personal

Mobile Location

Info.

SMART MOBILE SYSTEMMobile Operator

Mobile System

EXTERNAL INTERFACE

DISPATCH & INFORMATION

STATISTICS & INFORMATION

WCMD AND OTHER ORGS.

QUADRANT POLICE/PATROL STATION

VNPDS & VIDEO FEED

CCTV

PTZ CONTROLVIDEO FEED& PLATE #

VNPDSAVLS/APLSLBSG GIS DBMS

WCMSIMSQMS MULTIMEDIA DISTRIBUTION

SYSTEM

GISDTS

RADIO BASE

DISPATCH & INFORMATION

FIELD REPORT, VIDEO FEED, ETC.

VNPDS & VIDEO FEED

1. Qudrant Management System (QMS)1) Call Management System (CMS)

Offer Location Info. (Fixed/Mobile)

Request Location Info. (Fixed/Mobile)

Incident callIncident call

Mobile

Fixed

Police HQsPolice HQs

IP-PBX CTIServer

DBMS

Location gatewayLocation gateway Mobile/Fixed Operator

Location PlatformMobile/Fixed OperatorLocation Platform

DBMS

Quadrant Mobile Location TrackingQuadrant Mobile Location Tracking

Direct Routing LocationInfo to find the matched

quadrant

911

Directly 911emergency calls to Quadrant

Request the nearest Quadrant mobileto cooperation

Request coordination to response crimes

Quadrant 10 Quadrant 10

Quadrant 11Quadrant 11 Quadrant 12Quadrant 12

CMS multimedia reporting and distribution system interfaced with SMS, Web, App and etc. for managing call response information. It record voice of a caller and screen log, routing the crime calls to Quadrants, Organizing the neighbor Quadrant and etc.

• Organizing resources• Resources location

Func 5 Response Management

• Routing• Distributing

Func 4 Call Taking and routing

• Voice• Screen log

Func 3 Recording

• Distributing Integrated reports• Managing call information• Acquiring location information• Managing call response information

Func 2 Multimedia Distribution

• SMS, MMS, SNS, Web, etc.

Func 1 Multimedia Reporting Quadrant Call Taking and Response Management

MultimediaMultimedia

SMS

MMS

SNS

WEB

2) Location Based Service Gateway (LBS GW)

LBS provides the location of a caller by mobile and landline phone to Quadrants to dispatch field agents or patrol vehicles nearby the location.

CCC

LBS GW

Mobile operators

Mobile phone number Location coordinate• cell ID• GPS

Mobile subscriber

Call

Quadrants

Smart Hand-held devices

1

23

4 Caller

• Telephone directory management• Location allocation to mobile operators• Geo code management• Caller information management• Location information search history management

Func Location information

LBS GW flow *** Prerequisite: Location Platform of mobile phone can be identified when subscribed mobile operators have location base service platform in their mobile service. So our system can only give the location gateway system to collect the caller’s location from mobile operators.

3) Automatic Vehicles and Personnel Location tracking system (AVL/APL)

AVL/APL provides the location of the patrol car, police officers and special resources. The location appears on the GIS and with that it gives the dispatch command to the nearest resources. The main process is to give dispatch command to the closest resources.

Call & Command Center

Dispatcher Desk

CAD GIS Phone

AVL/APL Server

Patrol Cars

Radio

Location Info.

Location Info.

Location Info.

3G

Radio

Special resources

Police officers

Radio

• Setting the transmission cycle from AVL/APL to server • Setting the communication method between AVL/APL and server• Interface with location information of the vehicle/police officer and Digital map• Displaying the Quadrant resources location on Digital map

Func Location tracking

1 ㎞

0.3㎞

Process of AVL/APL select of dispatch command

Current location of patrol resources

Dispatch command

4) Information Management System (IMS)Module1. Task management System (TMS)

TMS creates the prevention and deterrence, co-responsible activities, and, response activities list of Quadrant; and allocates the quadrant activities to the specific Quadrant depending on the Quadrant mission.

Quadrant task items

•Educational campaigns•Products recovery •People control•Disarm civilian heart•Concerts for life•Drug arrest•...

Task items management Task category management suggest the proper task to Quadrants

create

retrieve

modify

Category

Quadrant task items

•Educational campaigns•Products recovery •People control•Disarm civilian heart•Concerts for life•Drug arrest•...

Quadrant crime statistics

Quadrant A

Quadrant B

Quadrant C

response prevention cooperation

scenarios

Quadrant’s environment

Criminal level

Socio-economic status

Area characteristics

Quadrant’s environment

Criminal level

Socio-economic status

Area characteristics

Quadrant’s environment

Criminal level

Socio-economic status

Area characteristics

Quadrant task items

•Educational campaigns•Products recovery •People control•Disarm civilian heart•Concerts for life•Drug arrest•...

Module2. Resources Management System (RMS)

RMS manages essential resources for community policing to incident sites in Quadrant. Resources utilized for incident and cooperative activities, and CCC dispatching system for organize the response team.

• Personnel• Vehicles• Communication device• Zone characteristics• Crime occurrence• Crime type inclg the Quadrants code

Func 1 Code management

• Create the socio-economic level

Func 2 Socio-economic level management

• Vehicle type and detailed information operates in Quadrant

Func 3 Vehicles management

• Commercial area• Administration area• Park area• Residential area• Industrial area• Etc.

Func 4 Quadrant zone environment management

• Territory characteristics (urban, rural, suburban)

Func 5 Quadrant area

• Human resources information(name, rank, position, role, training)

Func 6 Quadrant personnel

• Safety level(normal, crime ridden area, crime heavy ridden area)

Func 7 Safety level management

Module3. Statistics Management System (SMS)

SMS generate the task activities statistics of Quadrants. Personnel and equipment information, crime report and arrest rate are classified for comparing and analyzing. All statistics display on digital map to see the crime status by week.

• Full name• No. of armor• Vehicles• Handcuffs• indicative

Func 1 Quadrant info, personnel and equipment management

• Compare with actual and previous year• Variation count• Crime occurrence by week Day/Shift time

Func 2 crime report and arrest statistics analysis

• Quadrant code• Vehicle, house stolen, drug traffic

Func 3 display on digital map

• Crime statistics analyzing for feed back

Func 4 feed back for Quadrant task allocation and task scenario

Quadrant code: SAN-A1-B1-005

VehicleStolen

HouseStolen

20:00 to 22:00

Drug traffic

10:00 to 11:00

display statistics on digital map

Bar Type Doughtnut Type

Pie Type Line Type

2. Quadrant Mobile System 1) Overview

Mobile System supporting the patrolling activities with many features such as ID, Plate Number recognition and retrieval; Location Management of CCTV, Incident and Police; CCTV video retrieval and etc.

Police Station

Surveillance Camera

CCTV

Traffic Control

VNPDS - CCTV

Dispatch Taking

Police Post

Police Command & Control Center

Call Taking

Dispatching

Information Manager

Report / Statistics

Video Information

Geographic Info

Wanted management

Criminal Information

Incident Report

GIS

Dispatch Taking

Incident Report

GIS

Incident/Video/task info

Incident/wanted/criminal retrieval

CCTV Control

Field infoCCTV

Control

Field info

Mobile

Incident/Video/task allocation

Work process of mobile systemPenalty

ticket issueID recognition and retrieval

Location management(CCTV, Incident, Police)

fingerprint identification

Plate no. recognition and retrieval CCTV video retrieval

Text and video command receiving

Task allocation receiving and field report

General public / community member

Police officer / Patrol center staff member

1) Overview (continue)

Police officer or Patrol center staff member are using mobile device for task duties. General public or community member are using mobile applications for reporting or requesting.

Bluetooth Printer

- Printing penalty sheet

Fingerprint Devices

- USB type

Mobile Device

- Smart Hand-held Devices- Android

Function Device

•Field crackdown•Unattended crackdown•Violations light crime•Traffic accidents•Pedestrian violation

•Allocation patrol mission•Report patrolling•CCTV•Command Taking•GIS

•Issues notices/guidance•Reprinting•Issues history•Issue Statistics•No license drivers•Drunken drivers

•The wanted criminal •Plate number•Vehicles number•Driver licenses•Openly wanted criminal

•Notices•Traffic regulations•Light Crime regulations•Missing children•Knowledge sharing

App

One-touch SOS• Reporting with hotkeys

in mobile phone

Emergency App• for Emergency report

Incident App• for incident report

Missing Child App• Searching for the missing

child information

Wanted criminals App• Searching the

information on wanted criminals and related video information

Cyber Crime App• Report Voice phishing,

cyber-crime and etc.

2) Functions of Quadrant mobile systemFunction 1. Quadrant task taking

The police station or patrol center send the daily activities and weekly activities to improve the community safety. The smart hand-held receive allocation and make activities report, retrieve the wanted vehicles person, and receive the report call at the Quadrant.

Activity reporting

Smart hand-held Quadrant task taking and activity reporting

Police Station

Dispatch TakingIncident Report

GIS

Activity receiving

Function 2. Quadrant call and dispatch taking

The emergency call sent to the smart hand-held and the call location displayed on GIS of the devices. the Quadrant receive those incident and take the emergency response activities to trace the criminal or the vehicles.

incident data information and location of incident on digital map

Quadrant A Quadrant B

DispatchDispatch

Main call taking and dispatching system Quadrant smart hand-held

share

Reported Incident Actual LocationIncident data

Dispatch according to incident location

Function 3. Retrieval of Criminal and Wanted person

Support to search the crimes in Quadrant. The crimes are about the person, vehicles, objects, arrested person, witness, and investigator in the field during Quadrants activities.

• Plate number• Chasis• Engine number• Type

Wanted vehicles retrieval

• Identification number• Name

Wanted person’s retrieval

Function 4. Report of crime and incident in the Quadrant

In the Quadrant, police can report the incident

Incident or crime report in the field to police station

Police Station

Dispatch Taking

Incident Report

GIS

incident report

• Photo• Vehicles and

victims• Witness and

the arrested person

II.3 Penalty Ticketing System (PTS)A. CONCEPT

• Interaction between the Mobile Device with the Penalty Management System and Bluetooth printer

• The Penalty Ticketing System manages penalty lists to be issued by police on the “SPOT” - After verifying the ID of violator, citation is issued to be confirmed by the violator

TICKET ON THE “SPOT”

ISSUE

VIOLATOR CONFIRMS BY SIGNING

PENALTY MANAGEMENT

SYSTEM

SMART DEVICE

POLICE OFFICER

• QUERY PENALTY LIST• INPUT ID OF VIOLATOR TO

REGISTER CITATION

II.3 Penalty Ticketing System (PTS) B. FUNCTIONS

Main Functions

Penalty List Management: manages the penalty type of violation

Interface to verify the ID: connects to the ID# DB and verify the ID of violator

Penalty Sheet Management: manages the penalty sheet type in accordance with the regulation for printing

Penalty History Management: manages the history of penalty ticket issued for verification

IDENTIFICATION DB

IDENTIFICATION #

HISTORY

PERSONAL INFO.

IDENTIFICATION DB

II.4 Vehicle Number Plate Detection System (VNPDS) A. CONCEPT

• The VNPDS automatically recognizes license plate numbers of vehicles passing through in real-time and transmits the results to CCC

• Two VNPDS Types: Fixed and Mobile

1

2

12

FIELD INFO

PLATE #

SURVEILLANCE FEED

Mobile VNPDS

Fixed VNPDS

WCMSMULTIMEDIA SERVER

VNPDS

CCTV CONTROL (PTZ)

CTS

Mobile DevicePolice Station

Patrol Post

ALERT/DISPLAY

DISPLAY

DISPATCH/DISPLAY

34

5

IMAGE

WIRELESS

WIRED

SURVEILLANCE FEED & PLATE#

II.4 Vehicle Number Plate Detection System (VNPDS) B. FUNCTIONS

Main Functions

Vehicle Plate Number Recognition and transmitting the recognized number plate to WCMS

“ABC123”

WCMS

“MATCH!”

Special Functions

Video Transmission: transmits the field video feed to CCC in real-time

Supports transmission directly to mobile phone, computer, or notebook

3G, 4G LTE, Wi-Fi, & Wibro

CCC

교통사고 현장사진

PC

SMARTPHONE

TABLET

교통사고 현장사진 ( 수보대에서 조회 )

II.5 Wanted Car Management System (WCMS) A. CONCEPT

CTSVNPDS WCMS DB

OR

VEHICLE INFO.

VEHICLE IMAGE

# PLATE

HISTORY OF # PLATE

RECEPTION

# PLATE AND VIDEO FEED

DISPATCH COMMAND

WANTED VEHICLE

INFORMATION MANAGEMENT

MOBILE

FIXED

1 2 3

VEHICLE INFO

• Registering, editing, and deleting wanted vehicles information.• Assists interaction between VNPDS, CTS, and Wanted Car Management Department

운영자 이미지

II.5 Wanted Car Management System (WCMS) B. FUNCTIONS

Main Functions

Real-time Surveillance on Wanted Vehicles: compares vehicle # plate sent from VNPDS with information in DB

MANAGES LIST OF WANTED VEHICLES

Wanted Car Management: registers wanted vehicles and sounds alarm when detected

Connection with the CCC: ALARMHISTORY OF # PLATEVEHICLE INFORMATION, etc.

“ABC123”

“MATCH!”

“ALARM!”

WCMS DB

II.6 Fingerprint Identification System

• To identify a person by comparing fingerprints taken on site and database of fingerprints

FINGERPRINT INFO

SMART DEVICE TEMPLATE DB

MATCHING

FINGERPRINT DEVICE

SCANNED FINGERPRINT

SCANNING ANALYZING

Main Functions

Manage fingerprints of criminals/offenders, or of wanted persons

Advanced Rolled Image Construction Technology: uses advanced algorithm for constructing rolled fingerprint images for highest image quality and low error rate

DB

“STORE!”“DELETE!”

MANAGEMENT

III.1 Smart Handheld Devices for Quadrant Patrol

Main Functions

Supports interoperation using radio to save communication expenses

Android-based, which grants independency from vendors and is expansible to new APP development

Need to have Push to Talk (PTT) function to reduce management cost and disseminate emergency situation

Should be stable and durable to be used in field activities

Leave user log and may be controlled from CCC or Police Station

DB

MULTIMEDIA DISTRIBUTION

SYSTEM

CONTROL

CCCCONTROL

SMART HANDHELD DEVICE

USER LOG

PTT

SMART TABLET /PHONE

PDA

III.2 Smart Mobile Terminal for Quadrant VehiclesA. CONCEPT

SMART MOBILE TERMINAL FOR

VEHICLES• FIELD INFO• DISPATCH ORDER• INFORMATIONAL SUPPORT• CCTV FEED

• DISPATCH ORDER/TAKING• INFORMATIONAL SUPPORT

SUPPORTS• Mobile GIS• GPS• Dispatch Order Taking • Video Recording • Incident Report• Fingerprint Identification • Wanted Persons/Vehicles • CCTV Monitoring

CCC

PATROL STATION

• GPS LOCATION• FIELD REPORT• DISPATCH/ARRIVAL TIME• VIDEO FEED AND #PLATE

CAN TRANSFER MANY KINDS OF INFORMATION REQUIRED FOR PATROLLING ACTIVITIES SUCH AS:• COMMAND MESSAGES• RESOURCES• VIDEOS• MAPS• WANTED PERSONS/VEHICLES• OTHERS

III.2 Smart Mobile Terminal for Quadrant VehiclesB. FUNCTIONS

Main Functions

Reception of Picture or Video: to receive image or CCTV footage of incidents sent by CCC

Field Report: daily reports or incident closing can be made and sent to DB via MDT

Criminal Information Retrieval: wanted persons/vehicles, stolen vehicles, missing children, etc.

Video Recording: video taken by CCTV installed on patrol car may be recorded and sent to CCC via MDT

All applications needed at the CAI (Computer Aided Inspection or Computer Assisted Instruction?) can be installed in the MDT

FOOTAGECCCFOOTAGE

CCC DBREPORT

CCC DB INFORMATION

FOOTAGE CCCFOOTAGE

MUNICIPALITY

Interoperation Devices will Provide:• Radio over Internet Protocol (RoIP) - Fixed/Wireless communications devices: computer, PDA, smartphone, and two-way radio - Gateway for land mobile radio systems and the internet• Push-to-Talk (PTT) Service

PTT SERVICE CENTRAL SERVEREMS

POLICE

FIRE

• INTEROPERABILITY BTW VARIOUS DEVICES

Radio and Smart Handheld Interoperation DevicesA. AS-IS AND AFTER

• Individual municipalities often have the authority to select the radio system to be used - Result is neighboring fire, EMS, Police, and other emergency responders cannot communicate with one another due to incompatible equipment/frequencies

AS IS AFTER IMPLEMENTATION OF SQMS

MUNICIPALITY

MUNICIPALITY

EMSPOL

FIRE

MUNICIPALITY

EMS

MUNICIPALITY

EMSPOL

FIRE

POL

FIRE

• NO INTEROPERABILITY

• 2G TO SEARCH FOR SIMPLE DATA OR MAKE PHONE CALL

• 3G & WIRELESS COMM TO HANDLE TASKS

Radio and Smart Handheld Interoperation DevicesB. SOLUTIONS

Inteface: Blackberry, iPhone, Windows Mobile smartphones, etc.

SOLUTIONS

WiniWalkie: - Thin-client SW to

convert internet-enabled handheld devices into soft radio with worldwide PPT

Inteface: repeater, base station, mobile/portable radio from an associated two-way radio system

WiniNET: - Integrated node

computer with rugged rack mounting housing

- Voice traffic to and from the radio system is converted to IP data

Inteface: desktop, laptop, or UMPC computers

WiniVBS: - Turns ordinary

computer devices into soft two-way radio

- utilizes thin-client software to provide virtual, on-screen talk groups (or chat rooms) with other connected users

Inteface: mobile devices

WiniCAST: - Mobile version of the

WiniNET solution which offers a single channel gateway for worldwide radio system linking and interoperability

- Voice traffic to and from the radio system is converted to IP data

RADIO

WiniNET CONVERTS

VOICE TRAFFIC TO IP DATA

GROUP CHAT

OR

SMARTPHONE

BLACKBERRY

HANDHELD RADIO

HANDHELD RADIO

PC

DESKTOP PCLAPTOP PC

HANDHELD RADIO

WiniCAST CONVERTS

VOICE TRAFFIC TO IP DATA

HANDHELD RADIO

III. System Use in Practice

Case 1Victim is robbed in Quadrant 1, and dials ‘911’ to report the incident at the nearest payphone => Call is routed to the Public Safety Answering Point (PSAP), and the Operator receives the phone call (if all lines are busy, ARS is activated) => Payphone’s location and number appear on screen (GIS and CTS) => Operator receives necessary information from Caller and forms a Dispatch Team from available resources (CADS and RMS) => Operator sends dispatch order to a patrol station nearest to the victim within the Quadrant => Patrol station sends the specified Dispatch Team out to meet the victim at the crime scene => Dispatch Team uses the Mobile Data Terminal to report the time of leaving the station and time of arrival at scene, respectively => Dispatch Personnel conducts primary investigation, and periodically reports the status to Operator using Smart Mobile Device as reporting medium => When the primary investigation is over, the Dispatch Team reports the status and the Operator ceases to follow up on the incident

DISPATCH

INCIDENT (ROBBERY) EMERGENCY CALL CCC (GIS, CTS, CCTV, ETC.) PATROL STATION

WITH TEAM INFO

DISPATCH/ARRIVAL TIMEPERIODIC STATUS REPORTPRIMARY INVESTIGATION COMPLETE

ARS

1 2 3 4

567

III. System Use in Practice

Case 2Patrol Officer, while on duty in his/her jurisdiction in Quadrant 3, finds a man holding a shotgun outside of a shop => Officer approaches the man and orders him to show permit for the weapon (Mobile System and IMS) => Officer queries the information regarding the permit with the Smart Mobile Device: personal information, permit type, name of the security firm, gun ID, etc. => Lastly, the Patrol Officer double-checks the queried information with the fingerprint (Mobile System and FIDS) => All of the information checks out, the man resumes his security duty and the Patrol Officer continues patrolling.

APPROACH

DISCOVERY QUERY PERMIT AND PERSON’S INFORMATION

CHECKS FINGERPRINT

1 2 3

45

SEES 가게앞 산탄총을

들고 서있는 남자

산탄총을 들고 있는 남자가 경찰에게

신분증을 내어준다

SHOWS PERMIT

QUERY

경찰이 신분증과 iPad 를 통해 그 남자의 신원을

확인한다

모든정보가 확인되고 둘다 제갈길을 간다 ( 총든남자와 경찰이

서로에게 손을 흔드는 이미지 )

Ⅳ. Benefits of System

• Community familiarize with law enforcement• Police closer to communities• Fight crime effectively• Prevent crime by taking preemptive, immediate action• Cutting down on corruption within the police force• Immediate reaction to changes in crime patterns• Generate statistics of Quadrant activities in real time