SMART CITY INITIATIVES IN ZAMBIA

Dr Martine G. Mtonga,

Deputy Secretary to the Cabinet (eGovernment Division)

1. Introduction

2. Zambia at a Glance

3. Background – SMART Zambia Agenda

4. Institutional Arrangements

5. eGovernment Division – Role in Implementation of SMART Cities

6. Zambia Context – Overview

7. Zambia - SMART City Solutions

8. Transformation to SMART Cities - Success Factors

9. Zambia - Challenges Implementing SMART City Solutions

10.Key Considerations for SMART City Implementations

11.Lessons Learnt – Zambia Implementation of SMART City Solutions

12.Conclusion

PRESENTATION OUTLINE

• In September 2015 GRZ launched the SMART Zambia agenda. Which

led to operationalisation of the E-Government Division in the Office of the

President. (SMART Zambia).

• Mandate “Coordinate, Harmonise and Implement ICT’s in the Public

Service”.

• Goal: “To achieve social and economic transformation by adopting a

paradigm shift from traditional approaches of service delivery”.

• This presentation will highlight how the GRZ SMART Zambia Initiative

has made progress towards coordinating the implementation of SMART

City solutions.

Introduction

ZAMBIA AT A GLANCE

Capital Lusaka

Population 17.38 Million

GDP 26.7 billion USD

Literacy Rate 63%

Currency Zambian Kwacha

Provinces 10

Districts 116

Background - SMART Zambia Agenda

Anchored on His

Excellency, the

President of

Republic of Zambia’s

vision to transform

the economy into a

digital economy

SMART Zambia transformational programme is the use of an electronic

platform to improve public service delivery to achieve socio-economic

development.

Institutional

Arrangements

No. Institution Mandate Role in smart

city

implementation

1 E-Government Division Coordinates all ICT implementation across the

Public Service including all Ministries,

Provinces, Spending agencies and Local

Authorities

Consulted

2 Ministry of Local Government

(MLG)

overlooks the 116 local authorities in the

Country. MLG is mandated to oversee the

implementation of delegated functions and

responsibilities by the local authorities by

managing the social, economic and political

spheres of governance.

Consulted

3 Local Authorities Provide services to the public.

Implement SMART City Solutions

Responsible

e-Government Divison - Role in

Implementation Of SMART City

Solutions

No Domain Impact

1 eGovernment Policy Standardised approach to use of ICTs in

Public Service Delivery.

2 Planning and Coordination Coordinated approach to implementation of

ICT solutions (Save costs).

3 ICT Infrastructure Management Maximum ROI from ICT Investments.

4 Strategic application of ICT solutions Enhance and make efficient Public Service

delivery.

5 Capacity building and enhanced

capability & HRA

Ensure that ICT professionals in the Public

Service are rightly skilled, competent and are

placed where they are required.

6 Security and trust Protect Users of ICT solutions with the

necessary security features.

E-Gov Division focus in the implementation of SMART City Solutions

Zambia has started to implement smart city solutions which incorporate

information and communication technologies (ICTs) to enhance the

quality and performance of urban services such as energy, transportation

and utilities in order to reduce resource consumption, wastage and

overall costs.

objective of transition into SMART Cities is to promote cities that

provide core infrastructure and improve the quality of life of its citizens, a

clean and sustainable environment and application of 'Smart' Solutions.

We envision cities that are efficient and use less energy, and have the

ability to collect relevant information for enhanced decision making.

Zambia Context - Overview

Zambia - SMART City

Solutions

ZAMBIA SMART CITY SOLUTIONS

1. Electronic Billing and Revenue Collection:

Currently in the process of implementation of

ERP systems that will enable electronic billing

and revenue collection.

2. Intelligent Mobility Systems: Cameras

have been set up under a PPP to address

Road safety challenges.

3. Electronic Health Monitoring systems: Data

captured at various sites is consolidated for

enhanced and efficient decision making.

4. Communication Platforms Data Portals,

Websites: enhance collaboration between

businesses and individuals.

Transformation To

SMART Cities -

Success Factors

Government

Transformation

Communication Strategy

Tra

inin

g a

nd

Ca

pa

cit

y

Bu

ild

ing

Sta

nd

ard

s a

nd

g

uid

elin

es

Change Management

Challenges –

Implementation of

SMART City Solutions

Challenges in the implementation of SMART City Solutions in Zambia;

Challenges in SMART CITY Implementation

Human Capital Development

Change Management

InteroperabilityInfrastructure

setup & maintenance

Licensing costs

Key Considerations For

SMART City

Implementation

Infrastructure

Integration

IoT

Data Mining

Forecasting &

Modelling

Considerations in the implementation of SMART City solutions;

The following lessons have been learnt in the implementation of SMART

City solutions;

a) Separation of roles- i.e. between technical team and business process

owners as well as between collaborating institutions, NB to understand

mandate and legal framework in cases of collaborative implementation.

b) Internal Skill development – plan and maintain the required skills.

c) Use of proprietary software – licensing fees can be costly.

d) Maintenance Plan- imperative to plan for the upgrade of both hardware

and software requirements of the system.

Zambia Context - Lessons Learnt

The SMART Zambia Institute has coordinated various SMART City

initiatives towards the achievement of the SMART Zambia agenda.

These initiatives are aimed at providing a digital platform for secure,

public service delivery to grow the country towards a prosperous and

middle income nation by 2030.

During the implementation of SMART City solutions it is imperative that

attention is paid to Infrastructure, Integration, IoT, Data Mining, and Forecasting & Modelling

Conclusion

THANK YOU

SMART CITIZENS

SMART ECONOMIES

SMART CITIES

SMARTGOVERNMENT