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Smart Cities – Hype or Reality?Unlocking the (smart) value of cities
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Smart City, what's the buzz all about?There is no one definition of ‘Smart City’
Smart City is an urbanized area where multiple
sectors cooperate to achieve sustainable
outcomes through the analysis of contextual,
real-time information shared among sector-
specific information and operational technology
systems.
A Smart City is one that has digital technology
embedded across all city functions
A Smart City is the place where citizens enjoy
sustainable quality of life through
technology: economy and productivity, mobility,
environment, education, health and security.
A Smart City is a city seeking to address public
issues via ICT-based solutions on the
basis of a multi-stakeholder, municipally based
partnership
A Smart City is one which develops and implements
resource-saving, energy-efficient hard infrastructure
to improve urban administration and ensure sustainable urban
development, while also making effective use of Information and
Communication Technologies to increase civic
engagement and public participation, ensuring an
inclusive, accessible city for all.
What is a ‘Smart City’?
We have collected more than 120 Definitions
“I don’t really know what a Smart City is,
I don’t think anyone knows”, Mayor of a leading Israeli city
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Smart City = The Digital Transformation of Cities
But what does it really mean?
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Digital Transformation = Leveraging digital
technologies to fundamentally change the way we do
things
IoT CloudSocial CyberDataMobile
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Private Sector Central GovernmentThe Private Sector
and Central
Government have
come a long way
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But cities are
sometimes even more
complex
Smart City | Smart Nation framework
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Initial Intentional Integral Transformed
Being Smart is a
journey –
Deloitte’s
Maturity Model
Strategy & Vision
Financing
Skills and capabilities
Technology & Data
Culture and DNA
Collaboration
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“…Cities have begun to play a vital role
in determining our nation's reputation
as a global superpower” Michael R.
Bloomberg
Why cities must “go
Smart”?
Sustainability
Competition
Scarce Resources
Urbanization
Citizens’ expectations
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And in Israel ….The municipalities
in a nutshell
256municipalities in
Israel with budgets that
sum up to ILS 70B
Top 15 cities account for
45% of the total
municipalities’ budget
Weak municipalities vs.
strong central
government
High inequality among
municipalities
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buzz
Central Government
Tel Aviv #1 Beer Sheva – national
pilot
The “Smart” buzz in
Cities
Dozens of projects in various municipalities throughout the country
More then ILS 70M public funding (17-18)
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Digital services Level
Digital services in the Israeli municipalities -
Based on Deloitte’s Digi-Locally Index1
(1) The Digi-Locally index is based on a survey conducted by Deloitte and measures the digital services level in all 254 municipalities in Israel
But before going
Smart, municipalities
have to improve their
e-muni capabilities
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38
104 107
Comprehensive Partial Low Very Low
96% operate a website
74% operate Facebook page
51% facilitate online kindergartens registration
31% dedicate a special section on their websites for businesses
28% support online parking ticket payment
Only 24 (9%) have online queue management system
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Let’s drill down to the
main issues based on
our Maturity Model…
Strategy & Vision
Financing
Skills and capabilities
Technology & Data
Culture and DNA
Collaboration
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…Which is
helping us
to expose
weakness…
• Unclear vision
• Not a real top priority
• Basic Digital skills
• Short in digital professionals
• Data importance underestimated
• Lack of IT platforms
• Lack of funds
• Difficulty in forming partnerships
• Minimal risk taking / Conservatism
• Lack of openness for innovation
Strategy & Vision
Financing
Skills and capabilities
Culture and DNA
Technology & Data
Collaboration
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Strategy & Vision
Financing
Skills and capabilities
Culture and DNA
Technology & Data
Collaboration
- Cross organization effort
- Focus on immediate pain, think long term
- Governmental Support
- Creative financial solutions (BOT, SCaaS)
- Private sector (PoC)
… And offer the
right remedies
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- Engage divisions and stakeholders
- Import "talents" & build your own
- Built strong networks of champions
- Adopt portfolio / VC approach
- Fail fast and cheap
- Enable risk taking & innovation
Strategy & Vision
Financing
Skills and capabilities
Culture and DNA
Technology & Data
Collaboration
… And offer the
right remedies
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… And offer the
right remedies
- Citizen as the greatest partner
- Build mechanisms for collaboration
- Sand box
- Open data and support usage
- Set a Data driven policy in city council
Strategy & Vision
Financing
Skills and capabilities
Culture and DNA
Technology & Data
Collaboration
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The Smart City
market is huge
and growing…$342B
(2016)
$425B(2017)
$575B(2014)
$600B(2017)
$622B(2016)
$387B(2014)
$700B(2016)
$773B(2016)
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…And the
market is
targeted by
players from
different sectors
Assets & capabilities
Motivation
Business model
Value chain
…Each has
different goals
and aspirations
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Example: Telco
service providers
point of view
Assets & capabilities
Motivation
Business model
Value chain
• New B2B effort
• Create new revenue stream beyond M2M…
• … in order NOT to become dump pipe
• Where to play on the value chain?
(communication ,platform, verticals or
integration)
• Can telcos compete with IT integrators?
• Should telcos bet on verticals or stick to
horizontal (generic) solutions
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Lots of huge numbers are
thrown into the air
Everyone wants a piece
of the pie
SO…
Hype or
Reality…?
Hype? For sure!
No Clear Definition
Definitely!
Money is starting to flow….
BUTNo Silver bullet Different models are needed for
different segments / domains
Need to solve the way to
collaborate and cooperate
(new value chain)
Reality?
Thank you!
Shally Tshuva | [email protected]