smart cid user guide...smart cid user guide machine learning operations (mlops) on hpe container...

Smart CID User GuideMachine Learning Operations (MLOps) on HPE Container Platform

Version 7.7.3

AbstractThis document is intended for pre-sales personnel, account managers, Integration Center personnel, and solution architects who are involved in creating Customer Intent Documents (CIDs) for HPE MLOps on Container Platform.

Published: April 2021

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Table of Contents

1 Introduction ....................................................................................................................................................................................... 1

Features .......................................................................................................................................................................................................... 1

Browser compatibility .............................................................................................................................................................................2

Systems supported ...................................................................................................................................................................................2

Supported solution types ................................................................................................................................................................2

2 Getting started............................................................................................................................................................................... 3

Accessing Smart CID ...............................................................................................................................................................................3

Smart CID interface ................................................................................................................................................................................. 4

Profile CIDs Page ...................................................................................................................................................................................... 5

Viewing CID details ............................................................................................................................................................................ 6

Navigation menu ................................................................................................................................................................................. 8

Action menu ...............................................................................................................................................................................................15

3 Creating CIDs in HPE Smart CID........................................................................................................................................ 19

Creating a new CID ................................................................................................................................................................................ 19

CID dashboard ......................................................................................................................................................................................... 20

Customer and Contacts Info ........................................................................................................................................................21

Order Questionnaire ........................................................................................................................................................................23

Network Configuration ..................................................................................................................................................................26

Management Block Configuration ............................................................................................................................................31

Workload Configuration ................................................................................................................................................................33

Storage Configuration ....................................................................................................................................................................36

4 Submitting CIDs .......................................................................................................................................................................... 41

5 Smart CID support..................................................................................................................................................................... 43

Email support ............................................................................................................................................................................................43

Smart CID documentation .................................................................................................................................................................43

Related documentation ......................................................................................................................................................................43

1 IntroductionWhen a customer orders a customized or pre-configured converged system, the HPE sales personnel, solution architects, and technical support personnel put together what is known as a Customer Intent Document (CID).

The CID stores the customized requirements of different customers. It contains information on system requirements and configuration which is used by HPE to build the system according to the customer-provided specifications.

HPE Smart CID is the Web version of CID. It is a tool that allows you to:

• Select a system

• Select a configuration

• Enter configuration details as per specific business requirements

• Generate configuration files for build automation

• Order a customized and pre-configured system

HPE Smart CID is thus an online collaborative tool that aids in customizing the solution as per the cus-tomer’s datacenter requirements. Highly intuitive, fast, and time-efficient, HPE Smart CID prevents incorrect, incomplete data entry, and unbuildable errors, and enables a flawless build at the factory or onsite.

HPE Smart CID now offers the option of Machine Learning Operations (MLOps) platform as a service.

MLOps platform is a service offering by HPE GreenLake, used for enterprise-grade Artificial Intelligence (AI) and Machine learning (ML) operations. It is based on the HPE Ezmeral Container Platform, which is powered by Kubernetes.

FeaturesHere are some of the feature highlights of HPE Smart CID:

• Web-based: HPE Smart CID is web-based and is accessible from a browser. It is a single location where all the information on customer requirements can be stored and retrieved from, instead of having multiple versions with different updates shared over email chains.

• Simplified Experience:

• Built-in Validations: HPE Smart CID has built-in validations to ensure that the information entered is complete and accurate.

• Autofill: It provides default values for hostnames, IP addresses, and passwords to make the fill-ing up of the CID process faster and more efficient.

• Context-Sensitive Help: The in-line help is context-aware. It progressively discloses the required information while continuously prompting the users to provide correct data in the related fields.

• User-friendly and Intuitive Interface: HPE Smart CID’s intuitive and user-friendly interface makes it easy to enter all the CID information in a single location. The interface is similar to other HPE man-agement tools like HPE OneView.

• Customized Templates: HPE Smart CID has customized configuration templates, that aids faster decision-making, which users can select, based on their requirements.

Features 1

https://www.hpe.com/in/en/integrated-systems/software.html




Browser compatibilitySmart CID is designed to work on the following browsers:

• Google Chrome

• Microsoft Internet Explorer 11

Systems supportedSmart CID supports creating CIDs for the following HPE Systems:

• HPE Solution for SAP HANASD Flex with 3PAR v6.0

• VCF on HPE Synergy

• SD Flex Predefined Configs with JBOD (CLX)

• HPE Synergy

• GreenLake Offerings

• VM as a service (VMaaS) on HPE Synergy

• Consumption Gateway Solution

• Container as a Service (CaaS) on VMaaS

• Machine Learning Operations (MLOps) on HPE container Platform

• HPE DL560 Predefined Config v6.0 (CLX)

• HPE ConvergedSystem 750 v3.0

• HPE ConvergedSystem 700 for Virtualization v3.0

• HPE ConvergedSystem 700 for Virtualization v2.5 November 2017 Release

• HPE ConvergedSystem 500 for SAP HANA v5.0 (Skylake)

• HPE Superdome Flex 280 Solutions for SAP HANA (CPX) Scale Up

Note: Smart CID for HPE ConvergedSystem 500 for SAP HANA, HPE ConvergedSystem 700 for virtual-ization 2.5 and HPE ConvergedSystem 900 for SAP HANA are not covered in this document. Refer to the Smart CID User Guide for CS500, CS700, and CS900 for SAP HANA on the Smart CID website.

Supported solution types • Greenlake Offerings

Note: When creating a CID, Smart CID automatically hides sections that are not applicable based on the configuration and the answers entered in the Order Questionnaire. See “Creating CIDs in HPE Smart CID” for more information on creating CIDs.

2 Browser compatibility

2 Getting startedHPE Smart CID is a Web-based application. You can access HPE Smart CID by logging onto https://smartcid.itcs.hpe.com/ from a web browser.

Accessing Smart CIDAccess Smart CID (https://smartcid.itcs.hpe.com/) from a web browser.

Figure 1. HPE Single sign-on (SSO) login for Smart CID.

To start using HPE Smart CID, you need to create a user account by:

• Clicking HPE Employee Login, if you are an HPE employee. HPE Smart CID then authenticates your email address from the HPE corporate directory.

• Clicking Customers/Partners Login, if you are a customer or a partner. You can then sign in with your user name and password on the HPE Passport web page. If you do not have an HPE Passport account, follow the instructions on the HPE Passport web page to create a new account. Log in to HPE Smart CID with your new passport account.

Accessing Smart CID 3

https://smartcid.itcs.hpe.com/



Smart CID interfaceWhen you log in to the HPE Smart CID portal, the default page lists all the CIDs created by you.

Figure 2. Smart CID Interface

Table 1 below lists and describes the Smart CID Interface sections.

4

4 Smart CID interface

Table 1. Smart CID Interface

Note: After you create a new CID in Grommet UI, the legacy CIDS appears in the piano UI.

Click a CID number to view its dashboard.

Profile CIDs PageThe Profile CIDs page displays all the CIDs you create.

It also lists all the CIDs created by others, which have your email ID in either the Customer Information section or the HPE Contact section.

# Description

1 Main CIDs Page- Clicking on this icon directs you to the main CIDs page.

2 Search Pane- Search CIDs using any details, such as the CID number, order number, cus-tomer name, region, configuration, description, and age (in days).

3 Filter- This is the CIDs List Filter which provides the following options:

• Under Status if you select Existing (Submitted + Active), the list of Submitted and Active CIDs open.

• If you select Archived CID, the list of archived CIDs appear.

4 Help, Notification, Session- The icons on the top right of the page stand for the following:

• Help - Clicking on this icon takes you to the online help page.

• Session - Clicking on this icon displays your login account details and status

5 Create CID+- You can click on this button to create a new CID.

6 Entries- If a CID is already created, this section automatically displays the CID Status, CID Number, Order Number, Customer Name, Region, Configuration, Description, Creation Date, and Submit Date/Last Modified Date. To view the details of a CID, click the CID number.

7 Version- Clicking on this icon displays the:- HPE Smart CID version- Build number- Build date

8 Privacy Policy- Clicking on this icon redirects you to the HPE Privacy Statement page.

9 Release Notes- Clicking on this icon redirects you to the latest Smart CID Release Notes.

10 Email- Clicking on this icon redirects you to the Smart CID email support.

Profile CIDs Page 5

Figure 3. Profile CIDs page

The Profile CID page provides the following details for each of the CIDs listed:

• Status

• CID number

• Order number

• Customer name

• Region

• Configuration

• Description

• Creation date

• Submit date or Last modified date.

You can search and filter CIDs using any search string parameter such as, the CID number, Order num-ber, Customer name, Region and so on.

Viewing CID detailsTo view the details of any CID, click the CID Number. The Dashboard of that particular CID is displayed.

To view the details of each section on the dashboard, you can click the section title (Customer & Con-tacts Info, Order Questionnaire, and so on). When the cursor hovers over a certain section, the Edit icon appears.

Click Edit to add or edit any information.

6 Profile CIDs Page

Figure 4. Viewing CID details

Activity, Session, and Help

On the top right of the Dashboard window, are the Activity, Session, and Help icons.

• Clicking the Activity icon displays the user activity of the specific CID.

• The Session icon displays the Email ID of the current user.

• The Help icon displays the:

• Smart CID version number

• Link for downloading the latest Smart CID User Guide

• Link for downloading the latest Smart CID Release Notes

• Link to the Smart CID training material

• Link for email support

CID form details

When you click Edit on any section of the dashboard, a form containing the details of that section is dis-played, allowing you to edit or view information that was either previously entered or auto-populated in that particular field.

Profile CIDs Page 7

Figure 5. CID details

Each section is explained in detail in “Creating CIDs in HPE Smart CID.

Navigation menuThe navigation menu is accessible when you click the down arrow on the top left of the HPE Smart CID screen, next to the search icon.

Figure 6. Navigation menu

Using the navigation menu, you can perform various functions. The options under the navigation menu include:

• Main

• Profile CIDs

• Dashboard

• Actions

• Summary

• Upload

• Tracking

• Downloads

• Output Files

8 Profile CIDs Page

• Uploaded Files

Each of these functions are described below.

Clicking on Profile CIDs under the Main menu redirects you to the page which lists all the CIDs.

Clicking on a particular CID number takes you to the dashboard of that particular CID.

Viewing CID summary

To view the detailed summary of any CID:

1. Click the down arrow on the top left of the HPE Smart CID screen next to the search icon.

2. Click Profile CIDs. The list of created CIDs appear.

3. Click the specific CID number on the Profile CIDs page. The CID dashboard page appears.

4. Click the down arrow on the top left.

5. Click Summary under Actions.

Figure 7. Accessing Summary

The Summary window appears which displays data from all the sections.

Figure 8. Summary view

Profile CIDs Page 9

Uploading files

HPE Smart CID allows you to upload or attach files to a CID. The Uploading Files feature is useful when you need to add supporting documents to a CID. In each CID you can upload up to 10 files that are a total size of 10 MB.

You can use this feature to customize your order.

File Formats

HPE Smart CID allows the following file formats:

• Image files with JPEG and JPG extensions (file_name.jpeg and file_name.jpg)

• Text files (file_name.txt)

• Portable document format (file_name.pdf)

• Microsoft Word files with DOC and DOCX extensions (file_name.doc and file_name.docx)

• Microsoft Excel files with XLS and XLSX extensions (file_name.xls and file_name.xlsx)

• Microsoft Visio files with VSD extension (file_name.vsd and .vsdx)

• JSON files (file_name.json)

• YAML files (file_name.yaml)

Uploading a File

To upload a file:

1. Click the specific CID number on the Profile CIDs page. The CID dashboard page appears.

2. Click the down arrow on the top left.

3. Click Upload under Actions. The File Upload window appears.

Note: The Upload option is only available before you submit a CID.

Figure 9. Uploading a file

4. Click Browse to select a file and click Open.

10 Profile CIDs Page

In the File Upload window, click Browse and select the file to upload. The files supported are jpg, jpeg, txt, pdf, doc, docx, xls, xslx, vsd vsd, vsdx, json, and vsdx.

Figure 10. File types

Note: You can upload a maximum of 10 files which are a total size of 10MB.

Note: JSON file upload feature is enabled in SCID.

Figure 11. File upload window

The uploaded files are displayed in the File Upload window.

Profile CIDs Page 11

Downloading a File

To download a file, click the Download icon.

Deleting a FileTo delete a file, click the Delete icon.

Tracking a CID

The Tracking window displays all the actions performed on the CID, from the time it is created until it is archived. You can access Tracking from the navigation panel.

Figure 12. Accessing tracking

Tracking logs the date and time of actions performed on the CIDs. These include:

• Creating CIDs.

• Status changes of CIDs from one stage to another (Active, Submitted).

• Uploading files.

• Deleting files.

• Generation of output files after submitting a CID.

• Generation of output file after a factory personnel submits a CID.

• Archiving CIDs.


Figure 13. Tracking CIDs

Output files

When a CID is submitted, Smart CID generates aJSON file that contains the details of the CID including the factory inputs. Access this file from the Output Files section.

Figure 14. Accessing output files

To access output files:

1. Click HPE Smart CID.

2. Click Output Files.

3. Click the Download Icon.

Profile CIDs Page 13

4. Click OK.

Figure 15. Output Files

Uploaded files

Files that are uploaded can be accessed by factory personnel by clicking Uploaded Files in the

navigation panel. This option is enabled for factory personnel only.

Figure 16. Accessing attachments

Click Uploaded Files to view attachments. The Uploaded Files window displays the:

• File Name


• File Size

• File Type

• Download function

Figure 17. Downloading attached files

To download files, click the Download icon, under Download.

Action menuThe Action menu contains the following sub-menus:

• Submit

• Delete

• Archive

• Clone

Submitting a CID

For submitting a CID, refer to the “Submitting CIDs” section.

Deleting a CID

You can delete a CID if the CID is no longer valid. To delete a CID:

1. Click the CID number.

2. Click Actions.

3. Click Delete.

Action menu 15

Figure 18. Deleting a CID

4. Click Yes in the Delete Confirmation window to delete the CID.

Figure 19. Delete confirmation window

Note: You can only delete CIDs which are in the Active state. You cannot delete CIDs that are submit-ted.

Archiving a CID

After a CID is factory-submitted, it can be archived. Archiving a CID moves the CID from the Profile CIDs list to Archived CIDs list.

To archive a CID:

1. Click the CID number and on the Profile CIDs page.

2. Click Actions.

3. Click Archive.

Note: You can archive a CID only after it is submitted. This option is disabled when the CID status is Active.

16 Action menu

Cloning a CID

You can clone a CID to copy all the details of an existing CID to a new CID. When cloning, all the details are copied except the:

• HPE Sales Order Number

• HPE Sales Quote Number

• Guidance ID

You need to enter these details manually into the cloned CID form.

To clone a CID:

1. Open an existing CID.

2. Click Actions.

3. Click Clone.

Figure 20. Cloning a CID

4. In the Clone Confirmation window, click Yes..

Figure 21. Clone confirmation window

Action menu 17

5. HPE Smart CID creates a new CID with these details and generates a new CID number. The status of the new CID is set to Active.

You can make changes to the new CID and submit it.

Reopening a CID

You can reopen a submitted CID to make additional changes in the existing CID. To re-open an existing CID go to Actions > Reopen.

You can reopen a CID only if you have access to the Reopen option or if Reopen is enabled for you.

18 Action menu

3 Creating CIDs in HPE Smart CIDThe following steps outline the CID creation and submittal briefly.

1. The initiator initiates the CID process or workflow by selecting the ordered system on Smart CID.

2. The initiator then adds one or more contributors to that CID.

3. The contributors fill the required information in all the sections on the HPE Smart CID portal.

4. After all the required the information is entered, the initiator or contributor submits the CID.

5. The factory personnel log in with factory credentials to enter factory information.

6. The factory personnel then (factory) submit the CID.

7. The HPE Smart CID then generates validation files from the submitted CID.

8. Finally, engineers use the validation files in the factory to start building the system.

Creating a new CIDTo create a new CID:

1. Click Create CID.

2. Select Greenlake Offerings under Category.

3. Select MLOps on HPE container Platform under Solution.

4. Select the CID option from among the following:

a. Custom CID - If you select Custom CID, go directly to Step 6 below.

b. Guidance CID - If you select Guidance CID, enter the SSET Guidance ID.

c. Template - If you select Template, select one of the following options:

- Template CID for Multi Rack - Template CID for SIngle Rack

6. Click Confirm and Proceed. This initiates the CID process. HPE Smart CID generates a unique

tracking ID for every new CID. The status of this new CID is now Active.

Creating a new CID 19

Figure 22. Creating a new CID

Note: Smart CID generates a unique ID for every CID that is created.

CID dashboardThe HPE Smart CID for MLOps dashboard has the following forms:

• Customer & Contacts Information

• Order Questionnaire

• Network Configuration

• Management and Block Configuration

• Workload Configuration

• Storage Configuration

20 CID dashboard

Figure 23. HPE SCID for MLOps on HPE Container Platform dashboard

The sections below describe each of the forms in detail.

Customer and Contacts InfoThe Customer and Contacts Info section in the dashboards under both Foundation and VMware con-figurations allow you to enter or edit the following details:

• CID details (sales order number and sales quotation number).

• Customer details

• Installation site details

• HPE Order details

• Customer Contacts

• CID Collaborators

CID dashboard 21

Figure 24. Customer Info

• Click Save.

Every time you enter an email ID and click Save, an auto-generated email is sent to that email ID with the CID number and a link to access the CID.

Note: All email IDs entered in the customer details section can access this CID.

After entering the details, click Save.

CID DetailsThis form is non-editable and displays the following:

• CID Number

• System

• StatusAfter entering the details, click Save.

Customer DetailsThis tab allows you to enter the following details:

• Company Name

• Physical address details (Street Name, Building details, City, State, Country, ZIP code, Region)


Installation Site DetailsThis tab allows you to enter the following details:

• To use the customer address as shipping address, Click Yes. All the fields are imported from cus-tomer details. If No, enter the following:

• Company Name

22 CID dashboard

• Physical address details (Street Name, Building details, City, State, Country, ZIP code, and Region,)

Note: Ensure that you specify the correct region (AMERICAS/APJ/EMEA) in this section. This is import-ant because in Smart CID, CIDs are grouped and classified by regions. See “” for more informa-tion.

After entering the details, click Save. These details are saved as shipping address.

HPE Order DetailsThis tab allows you to enter the following details:

• Project Name

• HPE Sales Order Number

• HPE Sales Quote Number

• SFDC Opportunity ID

• Guidance ID

Note: SFDC Opportunity ID is a mandatory field. Enter a valid opportunity ID here.

Customer ContactsThis tab allows you to enter the following contact details:

• Customer technical contact (Name, Title/Position, Contact Phone, Company Email, Hours of Avail-ability (optional))

• Installation Site Technical Contact (Name, Title/Position, Contact Phone, Company Email, Hours of Availability (optional))


Note: This tab allows you to add alternate contact details. To add other contact, click Add Contact.

CID CollaboratorsThis tab allows you to add and enter collaborator details:

• Contact Name (First Name, Last Name),

• Contact Phone,

• Company Email,

• Availability


Note: This Tab allows you to add additional contact details. To add other contacts, Click Add Contact.

Order QuestionnaireThe Order Questionnaire contains the following forms:

• Basic Inventory

CID dashboard 23

• MLOps Inventory

• Other

Figure 25. Order questionnaire

Basic InventoryFollowing are the questions to be answered based on your requirements:

Basic Inventory Details

• Production Network Top of Rack Switch included in this order.

• Are Out Of Band Management (OOBM) Switches included in this order? (Y/N)

• Gateway node model included in this order

• Management server model included in this order

• HCP version used

• ESXi version used

• SLES version used

• MapR Picasso version used

• Storage for Management domain

In this form you can add a rack by clicking the Add Expansion Rack button as shown in Figure 26 below.

24 CID dashboard

Figure 26. Add rack

Rack Inventory Details

Under this section you can add racks and provide the following details:

• TOR Count

• OOBM Count

• Gateway Node Count

• Management Server Count

• Storage Array Count

MLOps InventoryUnder this form you can provide the following rack inventory details:

• Server Type

• Model

• Flavour

• Count

In this form, you can add an expansion server by clicking the Add Expansion Rack Server button as shown in Figure 27 below.

CID dashboard 25

Figure 27. Add expansion rack server

Note: If you add an expansion rack server here, you will see the Expansion Rack IP Details in the Workload Configuration form, Network Configuration -> Switch Details form, and the Net-work Configuration -> PDU Details form.

OthersAnswer the following questions to configure additional setup based on your requirements:

• Rack Layout Factory default? (Y/N)

• Will the rack Power Cabling use Factory default cabling? (Y/N)

Note: Attaching the Visio to the CID is mandatory in case the answer is No to any of the questions above.

After entering all the required information, click Save.

Network Configuration

The Network Configuration section has the following forms:

• Network Details

• Address Details

• Switch Details

• PDU Details

• Additional Details

Access each section from the tab.

26 CID dashboard

Figure 28. Network details

Note: You can update different sections at different stages. To save entered information, click Save.

Network Details.

In this form you can add networks and enter the following information:

• Management Network Details

• Purpose

• VLAN ID

• Subnet ID

• Subnet Mask

• Gateway

• Domain Name

• Other Network Details

• Network Type

• Purpose

• VLAN ID

• Subnet ID

• Subnet Mask

• Gateway


CID dashboard 27

Address Details

Figure 29. Address Details

In this form the following address range details need to be filled for the different management net-works:

• Purpose

• IP Pool Range -Start

• IP Pool Range -End

Switch DetailsThis form enables you to specify:

• Password Details

• Username

• Password

• Base Rack IP Details

• Hostname

• Management Network IP

• Mad IP

• MAD Netmask

• IRF Domain

• Expansion Rack IP Details (This section appears only if Expansion Rack is selected in the Order Questionnaire form).

• Hostname


• Mad IP

28 CID dashboard

• MAD Netmask

• IRF Domain

Figure 30. Switch details


PDU DetailsThis form enables you to specify:


• Username

• Password


• Hostname


• Expansion Rack IP Details (This section appears only if Expansion Rack is selected in the Order Questionnaire form).

• Hostname


CID dashboard 29

Figure 31. PDU details


Additional DetailsThis section allows you to specify Network settings, Time Settings, Proxy Settings, SNMP Settings

Figure 32. Additional details

• Under Customer Gateway Details you can enter Description, Gateway Hostname, and Gateway Domain Name*.

• Under the Network Settings section you can enter the Primary DNS IP Address, Data Center DNS Server 1 IP Address, DNS Search Domain Name, SMTP Server IP Address, Hostname Prefix, and Installation System IP.

30 CID dashboard

• Under the Time Settings you can specify Network time server, Datacenter NTP IP, Timezone (Regional Settings), GMT/UTC offset (regional setting), and Daylight Savings Time (DST).

• Under the Factory Proxy Settings you can define the Proxy, and Port.

• Under the Customer Proxy Settings you can define the Proxy, and Port.

• Under the SNMP Settings you can define Read Community String, Trap Destination, and Port.


Management Block Configurationx

This section has the following forms:

• Management Server

• Gateway Server

• Management Software

Figure 33.

Management ServerIn this form you can specify the:

• Management Server Model

• Cluster Name

• Boot Device


CID dashboard 31

Gateway Server detailsIn this form you can specify the:

• Hostname

• iLO Hostname

• iLO IP

• Management IP

• VM_Production1 IP



Figure 34. Gateway server details

Management Software

This form enables you to specify:


• Username

• Password

• VM Details

• Hostname

• VM Name

• Management IP


• vCenter Specific Details

• SSO Site Name

• SSO Domain Name

• EPIC Specific Details

32 CID dashboard

• Description

• EPIC Cluster IP

• EPIC Cluster Name

• EPIC Custom Name

Figure 35. Management Software details


Workload Configuration


• Inferencing Server

• Training Server

• Storage Software

Inferencing Server



• Username

• Password

CID dashboard 33

Figure 36. Inferencing server


Training Server


• Boot Device


• Hostname

• iLO Hostname

• iLO IP

• Management IP


34 CID dashboard

Figure 37. Training server


Storage Server


• Boot Device


• Hostname

• iLO Hostname

• iLO IP

• Management IP


CID dashboard 35

Figure 38. Storage server


Storage Configuration


• Storage Array Details

• Storage Volumes

• Storage Array Network Details

Storage Array Details


• Storage Array Type

• Storage Array Model

• Hostname

• SAN Topology

36 CID dashboard

Figure 39. Storage array details


Storage Volumes

This form displays:

• Storage Arrays and Hostname Mapping

• Array Type

• Hostname

• Array Model

You can edit the following details:

• Volumes Details

• Volume Name

• Description

• Size

CID dashboard 37

Figure 40. Storage Volumes

Storage Array Network Settings

In this form you can edit the:


• User Name

• Password

• Network Settings

• Hostname

• Group Name

• Management IP

• Ctrl Diagnostic IP

• iSCSI Discovery IP

• iSCSI Data IP

38 CID dashboard

Figure 41. Storage Array Network Details


CID dashboard 39

40 CID dashboard

4 Submitting CIDsAfter all the system and configuration details are entered, the CID is ready for Customer Submit.

CID submitting by a customer is the final submit stage where all the information about the customer including, customer requirements, system configuration, and settings is finalized. At this stage, the CID is locked for editing and Smart CID does not allow changes to the customer information, configuration, and other settings.

To submit a CID:

1. Click Actions -> Submit from the CID dashboard. If the information you have provided in the CID is complete the CID is submitted.

Figure 42. Submitted CID

If the information is incomplete, a CID Status notification window appears displaying in which form the

infomation needs to be corrected or completed.

Figure 43. Notification of incomplete sections when submitting a CID

2. Enter all the missing information and click Actions -> Submit to submit the CID.

41

The status of the CID changes from Active to Submitted. The CID is now locked for changes and is now ready for the Integration Center personnel to start filling in the factory settings details.

Figure 44. Submitted Status

To view CID details after submission, refer to the “Viewing CID summary” section.

To download the output files, refer to the “Output files” section.

To archive a CID, refer to the “Archiving a CID” section.

To track a submitted CID refer to the “Tracking a CID” section.

To access uploaded files refer to the “Uploaded files” section.

42

5 Smart CID supportWe welcome your feedback. Smart CID is committed to providing you help and support that meets your needs. You can reach us in one of the following ways:

• Email support

• Smart CID Resource Center

Email supportFor critical issues that need immediate attention, send an e-mail to [email protected]. Our support personnel will contact you and help you resolve the issue.

Smart CID documentationHPE is committed to provide documentation that meets your needs. To help us improve the documen-tation, send any errors, suggestions, or comments to CSS Documentation Feedback ([email protected]). Include the document title and version number when submitting your feedback.

Related documentationThe documentation set for this release is available on HPE Smart CID website. In addition to this docu-ment, you can find related documents and training material on the website:

https://smartcid.itcs.hpe.com/Training/#docs

Email support 43

https://smartcid.itcs.hpe.com/Training/#docs

mailto:[email protected]

44 Related documentation