smaller earth - issue #7
DESCRIPTION
Latest issue talks about the team in the Republic of Ireland and a young entrepreneur who's cultural exchange experience has inspired him to do amazing things.TRANSCRIPT
ISSUE #7
REPUBLIC OF IRELAND
I R E L A N D
THE Dublin office of Smaller Earth has become the latest ‘staging post’
in enabling Ireland’s young people to witness what the outside world
has to offer in terms of both adventures and life changing experiences.
Not too many years ago people in their tens of thousands escaped
the misery of the island’s poverty to settle in the ‘promised land’ which
became the United States of America.
It is made up of resolute people who are strengthened by a proud
history which welcomes all to its shores, except of course invaders and
occupiers!
It is against this backdrop that Smaller Earth first opened its offices in
2013, within touching distance of the famous Easter Rising at Dublin’s
General Post office, which led ultimately to the departure of the English
soldiers from Irish soil in the 1920s.
The opening of the new office, which was established by Patrick Howes
and Kier Bates has since doubled in terms of size size and staff who
would readily admit that everything is in full swing.
Patrick said: “The people are incredibly friendly and Ireland or more specifically Dublin is a really fun place to live, visit and work in. Dublin has amazing history and there are a huge amount of tours and museums all over the Dublin.
Our Irish office is, in fact, the only company in the country specializing in the camp industry, and has, as a result, become very well established in a short period of time.
Equally, with the strong ties between Ireland and U.S. many students are keen to travel there and experience American culture.”
Patrick attributes the success of the office to a
combination of employing staff who have spent more
than two decades at camp themselves, and are just
as keen as ever to ensure others also share those life
changing opportunities.
He explains: “Despite being one of our more recently established offices, the team in Dublin is highly motivated and driven by a determination to send more and more Irish participants to camp every year.
Working together we make a fantastic team by making sure we explain to participants the ‘craic’ to be had at summer camp.”
And later this month Ireland, which is a Roman Catholic country prepares
for one of its biggest celebrations of the year(March 17), for its patron saint
Patrick, who was incidentally born in Wales but as legend would have it,
was an adopted Irishman.
Our own Patrick adds: “The whole country will be gearing up for one of the world’s biggest parties. This is a national holiday and there are parties in every corner of island to celebrate it.
Everyone in the office will be at the parade through the centre of Dublin and then enjoying drinks into the evening.”
Pat Howes Director
Pat was hooked on the camping
experience while still studying a
business and finance degree at
Nottingham Trent University, where he
met fellow founder Kier.
As Pat explains: “The camp experience I had in America was incredible, but the support from the people who sent me out to the United States was nonexistent. Most campers back then would definitely have appreciated more support to things like making flight changes but it was very much a case of ‘go do it yourself’. Despite that, I still went back to camp five years running!”
Both Keir and Pat realized 11 years ago
that with a little bit of effort and a whole
lot of hard work they could establish a
service to students in Ireland wanting to
travel across the giant pond to America.
Pat says: “So we set up USA Summer Camp in Ireland and it worked really well. But then one day we had an e-mail off Chris Arnold who wanted us to go and meet with him because we were a new player in the industry. We got along from the start because we shared the same sort of values and thought processes which led to us becoming partners with Camp Leaders and Smaller Earth.”
Pat is quick to point out that while
the business is there to make money
it prides itself on making sure those
values are never compromised
“The key part to us joining was that we wanted the participants to have effortless experience over the summer. It’s a fact of life that some people will still have the occasional bad experience but we definitely didn’t want that to be down to the fact that participants couldn’t get hold of us or we didn’t understand how to sort out their visas.”
Pat now looks to the next few years
with the aim to build on the success
of the program: “Having the support
of Smaller Earth is a crucial part of
building our Irish operation, which we
also intend develop by exploiting the
cultural heritage not just one way to the
States but both ways. The number of
Irish Americans is huge and we intend
to look at the possibilities of Americans
coming over and working within some
programs in Ireland.
Pat adds: “Our main goal however, is that we want to be seen as the number 1 outlet in Ireland for young people going on summer camp experiences and it is one we believe we can achieve.”
Joe Edwards-Broome
Assistant Director
Joe believes that by working with the
Smaller Earth team in Dublin he is
giving other an opportunity to live out
their dreams.
After first working in the Solihull office
of Smaller Earth in February 2013, he
very quickly moved to the Emerald Isle
to help bolster the travel culture brand
within six months of starting.
Joe said: “Being responsible for overseas operation in Ireland I am passionate to make a big impact by challenging the already established travel companies in Ireland.
At Smaller Earth Ireland we believe we will overcome this challenge by leading the way in both customer service and by developing trust among the users of our company, that as individuals and as a collective, our staff will work harder than any other company out there to provide participants with their dream experience.”
After growing in Hong Kong, Joe
spent his formative years living in a
number of countries. His experience of
camp involved him working four years
as a tennis pro at Camp Romaca in
Massachusetts.
In his leisure time, Joe plays hockey in
the Leinster Men’s Division 1 league and
still finds time to ski in the Alps during
the winter season.
He adds: “I am driven to see the Ireland office replicate past successes shown in the brand, by spreading into new markets while generating a strong image within Ireland and ultimately throughout the Smaller Earth family.”
Lynne Murphy Team Leader
Those distant hills are alive to the sound
from music graduate Lynne Murphy,
who has lived in Dublin for almost six
years, after graduating from Trinity
College.
As part of the Smaller Earth office
in Ireland since it opened she has
been spreading the word about her
unforgettable experiences at camp.
Now in her second season, she became
team leader and is involved in many
areas of the business from assisting
applicants at each and every step of the
way to promoting the brand on social
media as well as coordinating the team.
During four consecutive summers she
has worked at Camp Chinqueka, in a
number of roles, including teaching
music and CIT coordinator.
Despite having travelled extensively
throughout America and Europe, she
has set her heart on seeing more of the
world.
To that end, Lynne also hopes that one
day soon Pat will finally cave in and take
the whole team on a trip to Las Vegas,
to finish a season in style!
Clodagh Carey
Team Member
Clodagh first caught the travel bug at
the ripe old age of 19, and despite the
demands put on her young shoulders
has continued travelling to camp since
2010. For her it has been a life-changing
experience, which with the passing of
each summer, just keeps getting better
and better.
She could never be described as a
creature of habit, on the contrary she
believes that variety is the spice of life,
given that each year she has travelled
to a different camps including special
needs, Jewish and girl scouts and while
there has tackled a variety of jobs from
a counselor to lifeguard to a teaching
theatre and even archery!
Clodagh began her Smaller Earth
journey when she started on the
national team for Campleaders/USA
summer camp in 2010.
It was only natural that subsequently
when a full-time position became
available in the Irish office, she grabbed
it with both hands.
Among her duties she is involved in
travel programs which include au pair
and Canago.
Among her hobbies she loves to keep fit
although recently took up yoga, which
is fast becoming her new favourite
activity.
Emma Shortall Team Member
Emma is one of the newer recruits to
Smaller Earth after joining the Dublin
office last November.
After graduating with a degree in
ceramic design she has experienced
travelling to different parts of the
world including the U.S. where over
the last few years, she has spent time
in 2012 living out of a camper van and
visiting places which included Chicago,
Yosemite and Las Vegas. She has
also visited countries, which include
Australia, Italy, France and Germany
and lived in Turkey for three months.
Last summer she went to Camp Blue
Ridge teaching ceramics, which she
reckons was the one of the most
amazing, yet worthwhile adventures,
which also turned into one of the
craziest experiences of her life.
Her focus in the office is in helping
those wanting to go to camp to make
their application the best they can be
as well as getting them ready for their
journey to camp. Recently, she has
enjoyed travelling around Ireland doing
promotions work to spread the name of
Smaller Earth.
Karen Lumsden Team Member
With a degree in creative digital media,
Karen, has lived in Dublin for most of
her life. And like Emma she joined the
Smaller Earth team last November, just
a couple of months after completing her
first Camp Leaders program, working
as a film specialist at Iroquois Springs,
in New York, an experience she really
enjoyed and ultimately inspired her to
want to join the join the Irish team.
Her key responsibilities include being a
first point of contact for new applicants,
helping returner applications,
recruitment promotions. She is also
creates marketing materials to be used
on both Facebook and at upcoming
events.
Her hobbies include working on
her photographic portfolio as well
as learning new design software. In
2015, she is also looking forward to
another fantastic summer, working as
a photographer for International Sports
Training Camp.
It is a well known fact that everybody has to start somewhere and more famously that includes
the likes of the former Vietnamese president the late Ho Chi Minh, who as a young man worked
as a baker at the Parker House Hotel in Boston, in fact the same business where in the 1940s civil
rights campaigner Malcolm X worked as a busboy. In the case of former Smaller Earth program
participant Edward Ridding it was as a teenager that he worked in a restaurant as a ‘glorified
dishwasher’. Since then he has gone on to greater things and here he recounts the importance of
life’s building blocks and the opportunities he gained from going abroad and how that experience
has flowed into his life as a successful businessman in charge of a leading design and branding
agency, and since last autumn, owning a new style Spanish restaurant.
Giving Back is Just As Important for Young
Entrepreneur Ed
As a youngster living and growing up in
Lichfield the future path seemed fairly
straight for Ed as he explains: “I had always been interested in the stock market and business.
So much so, that I used to keep journals with stocks and shares and later on spreadsheets and I loved the mathematics of trying to predict what was going on.”
But as Ed discovered, while the world
of stockbroking appealed, that moment
described so eloquently by poet Robert
Frost of The Road Not Taken, was to be
confronted after completing a dual honours
degree in computer science and economics
at the University of Liverpool.
“I remember at the time thinking I was still interested in the idea of moving to London to become a stockbroker but I quickly realised it was an old boys club and I didn’t have the correct background to make it.
I had also fallen in love with Liverpool and made the decision to stay up here. Meanwhile, some of the guys I studied with ended up working in the City and doing really well out of it. But one of the attributes I developed after growing up was becoming less cutthroat and less wanting to be in that industry for the rest of my life.”
Initially, London’s loss was Liverpool’s gain,
as Ed and his partner became embedded
in Liverpool life and culture, while he was
working at one of the city’s restaurants.
“After I graduated, I ended up running Alma de Cuba as bar manager and that was pretty much a fork in my life. Very quickly, I got fed up with finishing at 6am just as my wife was going off to work and I decided I didn’t want to do it anymore.”
However, it was no coincidence that the
decision that Ed had made followed a
season spent at camp in America with
Smaller Earth where he admits he was
forced to stand on his own two feet.
“I have always played ice hockey from being a kid and when I came to university, I saw the opportunity to go to camp in America.
One of my favourite stories is that a group of us were travelling together bound for the same camp and I was the first one to go through immigration control in America where my visa was checked and it was all fine and dandy.
There was another ten people going to the same destination with the same visas as me who came through after me, and unbeknownst to me at the time, they all got put in a holding room and were interrogated. Meanwhile, I am there standing with my bag and baggage claim stops and the next thing is a large number of security officers descend on the baggage claim area and they start making announcements about
‘Could Mr Ridding make himself known to security’.
So I go over to security and make myself known and I get physically dragged into a holding room and interrogated by officers with machine guns slung across their chests. I was just 18 at the time, and they start questioning me about why I went to baggage claim and not to visa control, I said at no point did passport control say I had to go to visa control and it was then that they accused me of lying.
And this carried on for about 40 to 45 minutes, before I said why don’t you go and speak to the guy at passport control and ask him what he said. So three of them carried me to this guy and he said: ‘I told him to go and collect his bags’, and immediately their demeanour changed and they were saying we are so sorry Mr Ridding. And all this had had happened because there were so many coming on that particular visa which included who they believed to be terrorists.
The upshot is that you learn to stand on your own two feet quite quickly and if I hadn’t been with Smaller Earth, I wouldn’t have grown to be a strong individual with a an equally strong personality And all those experiences add up to where you end up in life.
I learnt a lot about who I was physically while I was away at camp, because I thought I was one person but
by the time I came back I was a different person. I also realised I was a lot stronger personality wise. I had a lot more confidence to deal with new situations out of my comfort zone.”
Within weeks of quitting his bar manager
role in 2005, he found himself working
for soft drinks firm Nichols, which produce
the world famous drink Vimto. It was here
that Ed launched a new website for new
products and packaging. Ultimately, he was
involved in a rebrand of the drink to new
markets in countries which included Japan
and China.
However, by 2011 the role offered him less
and less challenge going forward.
“I live by the mantra that if something becomes mundane or boring and no longer enjoyable, it is time to leave, because I could turn up at Vimto, I could do my job, probably using one tenth of my brain capacity and still do well and that was no longer a challenge and I was determined to set up my own business.”
Despite launching two weeks before the
economic downturn hit Britain in 2011, he
launched Edward Ridding Design at the
Liverpool Science Park. The firm’s success
was instantaneous and boasts clients
including luxury champagne house Veuve
Clicquot, sweets manufacturer Swizzel
Matlow and the University of Liverpool. The
agency’s success has resulted in it moving
to bigger offices in Liverpool’s Cotton
Exchange.
Ed’s latest venture in owning his own
restaurant came about because of his love
of travel and is in particular, because of his
time spent in the North of Spain as well as
his affinity to the bar/restaurants industry
since those early dishwashing days.
“The restaurant is the first pinchos bar outside of London and like tapas it’s hugely popular in Northern Spanish cities such as Barcelona. It’s a very social way of dining and drinking but it’s a bit more informal than tapas.
Tapas in the UK have become very misunderstood. If you go out for tapas in Spain you will have one tapa and then have a drink and then you will move onto another one and so on.
In the UK, it’s more like people will order say ten tapas eat them in 20 minutes and go. So we have tried to bring back the ethos and the social aspect of it and the casualness of tapas, so that diners stay longer.”
Continued on page 22
And when it comes to dealing with staff
and customers Ed is a firm believer that
elements learned through his Smaller Earth
experience will prove a winning formula into
the future.
“I have always believed you should treat people in the way that you would want to be treated, whether socially or in business, because if you treat people well they will want to do something for you.
If on the other hand you go the ‘fear route’ you will get things out of staff but you won’t ever get the best out of them. It’s is important that staff enjoy what they are doing.
Allowing them to step up to the plate means it allows them to care, whereas people who have got no responsibilities have got no care and that means they have got no interest.
Likewise, staff having responsibilities, means that they understand the values of the business.”
Despite his success in business Ed believes
there is still some way to go for educational
establishments in effectively teaching young
people how to become entrepreneurs.
“Everyone in the UK is taught to achieve the goal of earning a salary and owning a property and this is ingrained in our culture.
At no point in junior or in high school does anyone talk about having your own business and the way that it would work. It’s only when you get to the point of leaving university that some of the touch points come into play, by which time everyone around you has got a job working 9 to 5.
To my mind setting up your own business is not something that we should fear. Instead it’s something we should see as interesting because that’s the way I see it. I have had had times where I have thought about whether I should go back and get another job, but you know quite quickly what that means and it’s no longer an option.”
The path Ed has set himself seems fairly
straight but he feels equipped to deal with
any number of detours but always keeping
his goals in sight.
Ed adds: “I want to be in a position to see my kids grow up by spending as much time as possible with them. However, what has become more evident is that the more successful the businesses have become the more
I get in this cycle where more of my time is taken up.
And I have seen this happen to people around me where they get hooked on the adrenalin of succeeding, of taking something from nothing and building it into a business and it’s as if they can’t stop.
I have a lot of conversation with myself and also with my wife about it where I say, okay, I am working really hard at the moment but I need you to put the brakes on me a little bit if you see me turning into someone that quite literally works for the rest of their life.
Business is not all about making money and my aim is to make a difference long term by giving back and helping make a difference to other people’s lives.”
2 0 1 5
D E S I G N E D BY