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Small Business Seminars My Business on the Internet

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Page 1: Small Business Seminars - files.constantcontact.comfiles.constantcontact.com/5d0541bc001/858a548f-89df-476b-8372-8… · •Know your audience/customers. •Know your commitment level;

Small Business Seminars

My Business on the Internet

Page 2: Small Business Seminars - files.constantcontact.comfiles.constantcontact.com/5d0541bc001/858a548f-89df-476b-8372-8… · •Know your audience/customers. •Know your commitment level;

Brought to you by the:

Glen Ellyn Public Library

TMC²

Glen Ellyn Chamber of Commerce

Page 3: Small Business Seminars - files.constantcontact.comfiles.constantcontact.com/5d0541bc001/858a548f-89df-476b-8372-8… · •Know your audience/customers. •Know your commitment level;

First, is your business Google-able?

Page 4: Small Business Seminars - files.constantcontact.comfiles.constantcontact.com/5d0541bc001/858a548f-89df-476b-8372-8… · •Know your audience/customers. •Know your commitment level;
Page 5: Small Business Seminars - files.constantcontact.comfiles.constantcontact.com/5d0541bc001/858a548f-89df-476b-8372-8… · •Know your audience/customers. •Know your commitment level;

Have you claimed your business on Google?

•https://www.google.com/business/

•Claiming and verifying gives you control over all the aspects of your Google listing

No

• Is all of the information correct?

•The Google listing info should match up exactly with your website info

•This is the start of driving your SEO

Yes

Page 6: Small Business Seminars - files.constantcontact.comfiles.constantcontact.com/5d0541bc001/858a548f-89df-476b-8372-8… · •Know your audience/customers. •Know your commitment level;

What is Search Engine Optimization (SEO) ?

• Search engine optimization (SEO) is the process of affecting the visibility of a website or a web page in a web search engine's unpaid results—often referred to as "natural", "organic", or "earned" results.

Page 7: Small Business Seminars - files.constantcontact.comfiles.constantcontact.com/5d0541bc001/858a548f-89df-476b-8372-8… · •Know your audience/customers. •Know your commitment level;

How to improve SEO, The Basics:

Yo

ur

We

bsit

e • Simple layout, easily navigated

• Correct Name/Address/Phone (NAP)

• Section for content if appropriate

So

cia

l M

ed

ia • Accounts on networks where you will be active

• Consistent information

• Original posts/links, not always “share” O

the

r B

usin

esse

s • Coordinate blog and social media posts with other businesses

Page 8: Small Business Seminars - files.constantcontact.comfiles.constantcontact.com/5d0541bc001/858a548f-89df-476b-8372-8… · •Know your audience/customers. •Know your commitment level;

A couple more questions…

• Does your contact email end with @yourwebsite.com?

• Do you regularly respond to digital inquiries, whether via email OR social media posts?

• Have you claimed your business elsewhere on the internet? (Yelp, Grub Hub, etc.)

• Do you regularly maintain your business’ internet accounts?

• Are you producing effective content for your website and social media feeds?

• Do you offer your products for sale online?

Page 9: Small Business Seminars - files.constantcontact.comfiles.constantcontact.com/5d0541bc001/858a548f-89df-476b-8372-8… · •Know your audience/customers. •Know your commitment level;

Are you marketing on Social Media?

Page 10: Small Business Seminars - files.constantcontact.comfiles.constantcontact.com/5d0541bc001/858a548f-89df-476b-8372-8… · •Know your audience/customers. •Know your commitment level;

Why use…

•Similar to your website; offers business info and contact information

•Allows customer interactions in the form of reviews and feedback

•Great place to share longer form content and promote other businesses

Facebook

Page 11: Small Business Seminars - files.constantcontact.comfiles.constantcontact.com/5d0541bc001/858a548f-89df-476b-8372-8… · •Know your audience/customers. •Know your commitment level;

Why use…

•Faster moving and more spontaneous; great for “limited time” announcements or short blasts of news

•Encourages “discussion”

•Good place for visual marketing pieces

Twitter

Page 12: Small Business Seminars - files.constantcontact.comfiles.constantcontact.com/5d0541bc001/858a548f-89df-476b-8372-8… · •Know your audience/customers. •Know your commitment level;

Why use…

•Great place for visual marketing; photos and videos

•Be careful about quality of media shared

Instagram

Page 13: Small Business Seminars - files.constantcontact.comfiles.constantcontact.com/5d0541bc001/858a548f-89df-476b-8372-8… · •Know your audience/customers. •Know your commitment level;

Get some help by using…

•Connect services together

•Save and share Instagram photos across social media

•Save the tweets you like on Twitter to a Google Spreadsheet

•Duplicate Twitter posts on your Facebook page

ifthisthenthat

Page 14: Small Business Seminars - files.constantcontact.comfiles.constantcontact.com/5d0541bc001/858a548f-89df-476b-8372-8… · •Know your audience/customers. •Know your commitment level;

A couple of tips…

• Know your audience/customers.

• Know your commitment level; don’t leave an account inactive or let it languish.

• Make sure that all of your information on your business is consistent across all platforms.

• If you are sharing media, what is the quality of that media?

• Respond to interactions (within reason).

• Get your logo sizes right!

Page 15: Small Business Seminars - files.constantcontact.comfiles.constantcontact.com/5d0541bc001/858a548f-89df-476b-8372-8… · •Know your audience/customers. •Know your commitment level;

And finally…

•Huge searchable database of technology tutorials and classes

•Beginner to advanced levels

•Classes available across different iterations of a software

•Available through the library’s website with a valid Glen Ellyn Business Library Card

Lynda.com

Page 16: Small Business Seminars - files.constantcontact.comfiles.constantcontact.com/5d0541bc001/858a548f-89df-476b-8372-8… · •Know your audience/customers. •Know your commitment level;

Brought to you by the:

Glen Ellyn Public Library

TMC²

Glen Ellyn Chamber of Commerce

Page 17: Small Business Seminars - files.constantcontact.comfiles.constantcontact.com/5d0541bc001/858a548f-89df-476b-8372-8… · •Know your audience/customers. •Know your commitment level;

Next Small Business Seminar:

Wednesday, July 19th, 7:30am

“Accounting with Quickbooks”

Page 18: Small Business Seminars - files.constantcontact.comfiles.constantcontact.com/5d0541bc001/858a548f-89df-476b-8372-8… · •Know your audience/customers. •Know your commitment level;

Thank you!

•Glen Ellyn Public Library

•Instruction Librarian and Business Liaison

[email protected]

•630-790-6750

Ian Lashbrook