small business results
DESCRIPTION
M4 - Small Business Results - Revision SubjectsTRANSCRIPT
M4/12
Small Business Results
Miracle Sandwich
Mystery Shopper Results...
•“Helpful staff”•“Fantastic!”•“Great value and taste”•“Very big portions!”
Royal Shake
Mystery Shopper Results...
•“Great teamwork, everyone had a job”•“Good stuff!”•“Delicious éclairs”•“Excellent promotion”
French Fries and Punch
Mystery Shopper Results...
•“Delicious fries”•“Very popular!”•“Patient staff – busy stall”•“I enjoyed the drink”
Fried Bread Pork Spread
Mystery Shopper Results...
•“Very popular”•“Fantastic VFM”•“Great taste and great service”•“Extremely cheap!”
Boy Band Black Jelly
Mystery Shopper Results...
•“Great music – good idea!”•“Interesting drink”•“Boy Band – I wanted to see them dance”•“Good taste!”
Fruit Shake and Sushi
Mystery Shopper Results...
•“Quick service”•“Great selection and nice to see a menu”•“Delicious sushi”•“Smiling staff!”
Small Business Result
Well done everyone!
You all did a fantastic job – you should be proud of yourselves!
Revision
Exam Topics:
Spreadsheets Job roles Types of business Business departments Business vocabulary Advertising Customer Service Your small business experience