sma fleet services - brochure

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An Introduction to SMA Fleet Services PREPARED BY SMA VEHICLE REMARKETING

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Page 1: SMA Fleet Services - Brochure

An Introduction to SMA Fleet ServicesPREPARED BY SMA VEHICLE REMARKETING

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SMA Fleet Services

SMA Vehicle Refurbishment’s principal activities are newvehicle preparation, used vehicle refurbishment andaccident repair.

Our unique state-of-the-art production line facilities enablesus to guarantee our clients industry leading turn roundtimes. At SMA Vehicle Refurbishment we emphasise onrepair rather than replace, adopting the most cost effectiverepair method for our customers, and endorsed by vehiclemanufacturers.

"SMA form a key part of our vehicle repair strategy inScotland. Their flexible and professional approach hashelped reduce both our vehicle repair costs & downtime"

Ian Parry, UK Technical Services & Defleet Manager, AvisRent A Car UK

SMA Vehicle Refurbishment operate a state-of-the-artproduction line facility capable of processing 7,000 vehiclesper annum on a single shift basis, and can accommodate alltypes of vehicle damage from SMART repair through tomajor accident damage. This is alongside our PDI facilitywhich is also capable of processing up to 10,000 vehiclesper annum.

As an equal opportunities employer, we value the peoplethat make our business happen and are committed to theiron-going training and development.

Executive Summary

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SMA Vehicle Remarketing is the largest independentauction group in the UK with over 42 years’experience in the industry and an unrivalledreputation for quality of service. We have five sitesacross the country and offer in excess of 300,000vehicles per annum. Our vendors include: vehiclemanufacturers, daily rental companies, localauthorities, fleet, contract hire & leasing companiesas well as motor dealer groups, independent dealersand traders. We sell most of our vehicles, plant &equipment into the motor trade but a significantproportion of our evening sales are attended bymembers of the public.

We achieve excellent prices for vehicles on accountof our meticulous planning and marketing. We alsohave a passionate following among buyers.

Our strength is our people, many of whom have beenwith us since the beginning and it is this that ensuresthat the personal touch is central to what we do.

SMA Fleet Services

SMA Vehicle Remarketing

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SMA Fleet Services

SMA Body Repair Centre’s

Painting:

l Computerised paintbooths and ovens

l Controlledenvironment with full dust extraction

l Computerised colourmatching

l Fully compliantwater-based paints

l Latest uv primertechnology

l Full panel repairwith re-jigging

SMA Fleet Services is in a unique position within the UK FleetServices sector offering Vehicle Body Repair as a direct part ofthe group. This means that our customers only have to liaisewith one supplier for our facilities in Birmingham, Edinburgh andLeeds.

All of our sites have paint & SMART repair facilities. We use thelatest paint technologies and repair techniques to keep in linewith our manufacturer approved accreditation.

We have a comprehensive range of facilities for all refurbishmentactivity.

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SMA Fleet Services

SMA Body Repair Centre’sMechanical:

l Full service/repairfacility

l Manufacturerdiagnostics

l Windscreenreplacement

l Tyre repair/fitting/balancing

l Wheel tracking

Smart Repairs:

l Paintless dent removall Touch-ins and

lamping

l Windscreen and glassrepairs

l Fabric trim repairsl Dashboard repairsl Bumper and plastic

repairsl Alloy wheel

refurbishmentl Machine polishing

Valeting:

l From pre-inspectionwash down to tradeor full retail valet.

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SMA Fleet Services

SMA New Vehicle PreparationAll of our sites have the capability to prepare vehicles to exactmanufacturer standards.

We are experienced in managing vehicle preparation tominimize in-fleet times and provide a just in time PDI service andonward delivery to the rental operator, employee or addition toa press or demonstration fleet.

Each year we carry out in excess of 20,000 pre-deliveryinspections (PDI) for both cars and LCV’s.

We adhere to individual manufacturers specifications which caninclude the following:

l Warrantyl Road testingl Customisationl Engine diagnosticsl Plastic removal

l Valetingl Under body inspectionsl Rectification Workl Vehicle Taxation

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SMA Fleet Services

SMA New Vehicle PreparationAs with all areas of our business, new vehicle preparation is ahigh volume, process-driven service, backed by technology,which controls and tracks the flow of vehicles through the entireoperation.

We also have the facility to store physical items that can rangefrom spare keys to ad hoc loose items, removed from vehiclesbefore being added to the fleet. These items are thenrepatriated at the end of the vehicles life.

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SMA Fleet Services

SMA Commercial Vehicle Lining & Equipment

At SMA Fleet Services we hold the expertise to enable us toprovide a full solution to commercial vehicle operators, we havegradually built this area of our business exclusively on ourcustomers’ needs. Listening carefully to their requirements, we areproud to boast a client base encompassing Public Utilities, LocalAuthorities, NHS, major Dealer networks and last but not least, ourmany local fleet users and Trades people.

Our services available are below but not limited to:

We are also experienced in the design and application of gettingvehicles compliant with Chapter 8 regulations.

l Vehicle Liningl Tow Bar’sl Beacon’sl Roof Racksl Interior Racking

l Hot & Cold Handwash units

l Vehicle Liveryl Chapter 8 Compliancel Parking Aids

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SMA Fleet Services

SMA Fleet ServicesCustomer Testimonials

“SMA Vehicle Refurbishment forms a keypart of our vehicle de-fleet process. Theirflexible and professional approach, and theability to think ‘outside of the box’ withoutbeing prompted, has helped reduce ourvehicle repair costs, downtime on ourvehicles along with a greater financialreturn”

Martin Hughes, Remarketing & DistributionManager. Activa Contracts.

“At Redline Specialist Cars we require thehighest quality of workmanship, which isreflected in the work done for us by SMA.From small cosmetic repairs to larger paneland paint repairs we always get the samehigh level of attention to detail and quickturnaround times, meaning we can get ourvehicles back on the forecourt quickly andwhen promised.”

John Graeme, Sales Director. RedlineSpecialist Cars.

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SMA Fleet Services

SMA Fleet ServicesCurrent Portfolio of Clients

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SMA Fleet Services

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Thank you for the opportunity topresent our proposal.

If you would like any further information on anyaspect of this presentation, please contact yourAccount Manager below:

Jonathan Mulligan Business Development Manager

Tel: 01506 865 000Mobile: 07741 261417Email: [email protected]

SMA Fleet Services

Contact Details

Page 13: SMA Fleet Services - Brochure

SMA Fleet Services, 2 Arrol Square, Deans Industrial Estate, Livingston, Edinburgh EH54 8QZTel: 01506 465 000 l Email: [email protected] l www.sma-group.co.uk