slips, trips & falls - icw group€¦ · 2nd most costly claim icw group customers - 5 year...
TRANSCRIPT
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ICW Group Risk Management
SLIPS, TRIPS & FALLSTaking Steps to Keep Everyone on Their Feet
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TODAY’S SPEAKERBrian PinonRisk Management Technical SpecialistICW Group
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WORKPLACE IMPACT
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2nd MOST COSTLY CLAIM
ICW Group Customers - 5 Year Loss by Risk Exposure
*Source: Bureau of Labor Statistics
5-year cost of slips, trips & falls
$400,860,285
$216,300,676
$215,883,154
$200,487,137
$157,239,832
$93,651,386
$54,430,657
$20,119,965
$16,488,711
$10,533,344
$5,177,747
MANUAL MATERIAL HANDLING
FALLS - SAME LEVEL
CUMULATIVE TRAUMA
STRUCK BY OR AGAINST
FALLS - ELEVATION
MOTOR VEHICLE
CAUGHT IN OR BETWEEN
WORKPLACE VIOLENCE
OCCUPATIONAL DISEASE
ELECTRICAL
ENVIRONMENTAL EXPOSURE
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IMPACT ON PRODUCTIVITY
Slips, Trips, Falls - Lost Days per 10,000 FT Employees
27.8 27.9 29.3 27.9 26.223.1
2012 2013 2014 2015 2016 2017days lost in 2017
Source – National Council of Safety
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TOPICSThe Risk-Based ApproachSolving for SlipsImportant HousekeepingSurface ConsiderationsHuman FactorsValuable Resources
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TOPICSThe Risk-Based Approach
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THE ICW GROUP RISK FRAMEWORKTraditional Approaches Give Way to New Methods
RISK
FREQUENCYNUMBER OF TIMES
EXPOSED TO HAZARD
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The ICW Group Risk Framework
Length of time walking during shift
Floor Friction Housekeeping Surface Irregularities Human Factors
Prior injuries Health of the
worker Availability of
modified duty
FREQUENCYNUMBER OF TIMES
EXPOSED TO HAZARD
LIKELIHOODCHANCE SEVERITY
WILL OCCUR
SEVERITYCONSEQUENCES OF
OCCURRENCE
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Case study – Fast Food Restaurant
x̅ = .44
Top performers slip at least
per week!
per year
Bottom performers slip
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Case study – Fast Food Restaurant
3- Year Period 3- Year Period
improvement with proactive slip, trip, fall intervention!
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How Likely is Your Next Slip, Trip, Fall incident?
Take our quick interactive assessment Find you grade Form will be
available after webinar!
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TOPICS
Solving for Slips
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RISK REDUCTION FORM
See the Slip, Trips and Falls Risk Reduction Form Helps identify hazards Offeres possible solutions
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FLOORS VS SHOES
Walking surface and shoe sole material interact Provides specific amount of friction Each step taken requires certain
amount of friction to prevent slipping across the floor!
Available Friction < Required
Friction = Slip!
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IMPROVING FRICTION
Textured & Adhesive Coatings Chemical Etching Abrasive Tapes
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CLEAN FLOORS CORRECTLY
Choose the right cleaner Follow manufacturer
guidelines Use optimal technique Establish frequency
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CLEANING AGENT QUALITIES
Alkaline Cleaners Acidic Cleaners Neutral Cleaners Microbial / Enzymatic
Cleaners
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CLEANING AGENT QUALITIES
Alkaline Cleaners ― React with fats and oils
to convert to soap― Must be rinsed away― Tend to get over-diluted
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CLEANING AGENT QUALITIES
Acidic Cleaners― Removes rust, scale,
oxides― Commonly used on
porcelain, ceramic tile, grout
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CLEANING AGENT QUALITIES
Neutral Cleaners― Typically ideal for light
soil loads― Glossy floors and those
damaged by acid and base cleaners
― Tend to over-dose
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CLEANING AGENT QUALITIES
Microbial / Enzymatic Cleaners
― Use enzymes to break down proteins, fats, carbohydrates
― Require sufficient “break down” time
― Must not use with hot/warm water
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CLEANING AGENT QUALITIES
Microbial / Enzymatic Cleaners
2010 survey of fast food restaurants workers: 25/36 restaurants used enzyme based cleaners. At these, 62% reported using warm or hot water.
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EFFECTIVE MOPPING TIPS
Single-Step vs Two-Step Figure 8 technique Solution replacement
guidelines Mop head cleaning &
replacement routine Separate mop heads for
areas with different contaminants
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EFFECTIVE FLOOR CLEANING
Study results measuring coefficient of friction on floor surfaces using different cleaning methods
Applied Technique Coefficient Of Friction (COF)
Over-dilute & single-step mop with degreaser(alkaline) .37
Over-concentrate & single-step mop with neutral cleaner .39
Two-step mop with neutral at recommended concentration .58
Two-step mop with degreaser at recommended concentration .77
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MATTING
Can reduce contaminants tracked in May provide better COF
near liquid sources Quality Matters Must be routinely
inspected, cleaned, replaced
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ENTRYWAY MATTING
Both inside & outdoor recommended Scraper Mats – “Scrape”
away dense contaminants: dirt, mud, grime, snow Wiper Mats – “Wipe” off
moisture, less dense particles Wiper-Scraper Mats –
Wipe and scrape
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MATTING
Scraper Mats
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MATTING
Wiper Mats
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MATTING
Recessed Grill Mats -Contaminants trapped in compartment below mat surface
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MATTING
Entrance Mats – Length considerations
Mat Length Chart
CONDITION # OF STEPS LENGTH
Dry 6-8 Steps 14 – 19 feet
Rain 8-10 Steps 19 – 24 feet
Snow 10-12 Steps 24 – 29 feet
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MATTING
Mats for Use Near Liquid Sources
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SLIP RESISTANT FOOTWEAR
Proven risk reduction method for food service industry
2010 restaurant study associated slip-resistant shoes with 54% reduction in reported slipping
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SLIP RESISTANT FOOTWEAR
How long is a pair effective?
2014 restaurant study found workers using slip-resistant shoes with at least 6-months use, had the same slipping rate as street shoes!
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FOOTWEAR PROGRAM TIPS
Have in writing Research vendors Establish preferred models
list Include procedures for
visitors and new workers Specify selection,
purchase, reimbursement, replacement requirements
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TOPICS
Important Housekeeping
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HOUSEKEEPING IS IMPORTANT!
Establish standards Reinforce routines Encourage involvement Maintain accountability
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HOUSEKEEPING - EMPLOYEES
6 Ways to Reduce Risk1. Slow down & pay attention2. Keep walkways clear3. Step carefully4. Keep field of vision clear5. Ensure flooring is good6. Use proper lighting
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HOUSEKEEPING - EMPLOYEES
Make sure employee know what to do if… They see something
they can help with They see something they
need to report
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TOPICS
Surface Considerations
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SURFACE IRREGULARITIES
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FLOOR INSPECTION
Establish inspection criteria Establish a routine Follow through with
corrective action Mark Uncorrected Hazards
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TOPICS
Human Factors
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WHO’S FALLING?
Critical Factors: Vision Proprioception Muscle Strength Reaction Time Experience traversing
work surfaces
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OBESITY AND AGING WORKFORCE
Take into consideration during the design of work tasks and spaces Pre-hire and Routine
Physical Abilities Assessments Wellness Programs
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BEHAVIORAL FACTORS
Rushing Inattention Not using handrails Taking shortcuts Load Carrying Spill Response
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BEHAVIORAL MOTIVATIONS
My coworkers will be slowed down if I stop to clean up my work area
Customers will be upset if I don’t serve them quickly
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BEHAVIORAL MOTIVATIONSThe more baskets of cherries I harvest the more I get paid
The spill cleanup kit is located on the other side of the facility
I get to leave early if I finish my work faster
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BEHAVIORAL FACTORS
Establish safe work methods and a safe work pace Ensure structural, social and personal
motivation factors reinforce safe work method and pace
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TRAINING & AWARENESS CAMPAIGNS
Focus on influencing behaviors and hazard awareness Teach techniques that tangibly
reduce individual risk Make sure employees know what to
do, and it’s easy to do it!
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TOPICS
Valuable Resources
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ICW Group Policyholder Center!
Safety and Risk Management area! Safety Webinars Slips, Trips and
Falls materials
icwgroup.com/safety
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ICW Group Policyholder Center!
Safety and Risk Management area! Safety Webinars Slips, Trips and
Falls materials
icwgroup.com/safety
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ICW Group Policyholder Center!
Coronavirus COVID-19 resources on PC website Email communications HR Guidance webinar Coronavirus toolkit Workplace safety FAQs Helpful links
icwgroup.com/covid19
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