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DOCUSIGN CONFIDENTIAL Slash Administrative Costs by eSigning with DocuSign 6/25/13

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Page 1: Slash Administrative Costs by eSigning with DocuSign

DOCUSIGN CONFIDENTIAL

Slash Administrative Costs by eSigning with DocuSign

6/25/13

Page 2: Slash Administrative Costs by eSigning with DocuSign

©2007 DocuSign, Inc. Confidential.

Agenda

§  Introduction to DocuSign

§ Customer Perspective: State of North Carolina

Page 3: Slash Administrative Costs by eSigning with DocuSign

1960s Mainframe Computing

1970s Mini

Computing

1980s Client / Server

Computing

1990s Cloud

Computing

2000s Social

Networking

2010s Mobile

Computing

Next Step

Fully Digital Government

About DocuSign Vision

Empower organizations to “keep business digital.”

with DocuSign eSignature Transaction Management Solutions

Everyone’s Mobile

Transactions Growing

Consumers Digital

Digitally anytime, any place, any device.

Leveraging Key Trends

2009 2010 2011 2012 2013

Exponential Growth

Next Major Step in Productivity

DOCUSIGN CONFIDENTIAL 3

Page 4: Slash Administrative Costs by eSigning with DocuSign

Global Standard: Achieving Market Leadership

The Problem

Printing, faxing

Shipping (multiple signers)

Lost contracts

Missing signatures

Rekeying data

Slow execution

Costly Operations

Error prone & unsecure

Poor experience

Increase speed to results

Delighted residents, students and employees

Reduced operating costs

Accurate & secure transactions

Page 5: Slash Administrative Costs by eSigning with DocuSign

More than 37M users growing to 60M

More than 63,000 users a day

Up to 5M pages a day

More than 65,000 customers

189 countries

DocuSign Network Taking Off

Page 6: Slash Administrative Costs by eSigning with DocuSign

Global Standard: Achieving Market Leadership

#1 eSignature Takes Off

#1 eSignature

Wave

#6 Out of 5,900

“50 Next Big Things”

Page 7: Slash Administrative Costs by eSigning with DocuSign

DocuSign Community Growing Rapidly

Page 8: Slash Administrative Costs by eSigning with DocuSign

State and Local Government Highlights

DOCUSIGN CONFIDENTIAL 8

Sample Successes Sample Customers

Warrants, Affidavits

Sample Use Cases

Contractor Bids, Vendor Contracts

State University Leasing Agreements

• State Universities use DocuSign to on-board medical interns for their School of Medicine –CA

• County Public Health Departments for Healthcare forms - quarantine plans, disease control plans

• Warrants and affidavits signed by judges – State of Arizona

• Children & Family Services use DocuSign for Vendor Agreements

Page 9: Slash Administrative Costs by eSigning with DocuSign

LEADING SECURITY

RICHEST PARTNER ECOSYSTEM

WORLD CLASS CUSTOMER PROGRAMS

GLOBAL STANDARD

Leading Security

Richest Partner Ecosystem

World Class Customer Programs

Easiest to Use Product

Most Powerful Platform

Why Customers Choose DocuSign

Page 10: Slash Administrative Costs by eSigning with DocuSign

DOCUSIGN CONFIDENTIAL 6/25/13

Page 11: Slash Administrative Costs by eSigning with DocuSign

State of NC as an Enterprise

STATE OF NORTH CAROLINA

GOVERNOR PAT MCRORY

Page 12: Slash Administrative Costs by eSigning with DocuSign

Office of State Controller

Variety of Forms and Signatures

Page 13: Slash Administrative Costs by eSigning with DocuSign

Enterprise Use Case Benefits

Page 14: Slash Administrative Costs by eSigning with DocuSign

Enterprise Use Case Benefits

Page 15: Slash Administrative Costs by eSigning with DocuSign

Enterprise Use Case Benefits

§  Entrepreneurs are “KEY” to our economy

§  Self-employment has grown 44% from 2000 to 2011

§  Employed 1.5 million workers in 2010

§  98% of all N.C. employers are small businesses

§  Fourth in unemployment

Page 16: Slash Administrative Costs by eSigning with DocuSign

User Comments – Travel Reimbursement

“Ability to post notes to approvers and receive notes if declined – nice feature – time reducing in phone calls.” —Project Manager

“Being that I am on the road a lot, it’s much easier to submit these electronically.” —Criminal Justice System Trainer

“The electronic work flow facilitates approval or disapproval since the reviewers and approvers can act upon the process even if off-site.”

—Accounting Clerk, works from home

Page 17: Slash Administrative Costs by eSigning with DocuSign

Why DocuSign?

§ Diversity

§ Security

§ Benefits of SaaS

§ Ease of use / mobility

§ Visibility

§ Reduced expenses / processing time

Page 18: Slash Administrative Costs by eSigning with DocuSign

New Functionality – Payment Processing

§  The integrated PayPal functionality within DocuSign provides seamless transaction for citizens

§  Excellent processing rates

§  Meets NC treasury guidelines

§  Security

Need a replacement picture

Page 19: Slash Administrative Costs by eSigning with DocuSign

New Functionality – eNotary

What is an electronic notarization? An electronic notarization is an official act (acknowledgement, verification, proof, etc.) performed by an electronic notary public using their electronic seal and electronic signature on electronic documents.

Page 20: Slash Administrative Costs by eSigning with DocuSign

Lessons Learned

§  Dedicated internal staff for assistance with roll-outs

§  Initial use case – Travel & Reimbursement process – better adoption if integration with accounting system upfront

§  Collecting efficiency metrics for validation (baseline process vs. new process)

§  Local Champions who can talk to their “specific benefits”