Soft Skills_Skillwise Consulting

Communication

• Communication :• The imparting or exchanging of information by speaking,

writting.

• Interpersonal communication is an exchange of information between two or more people.

• Interpersonal communication there is message sending and message receiving. This can be conducted using both direct and indirect methods.

• face-to-face communication requires good verbal and non-verbal communication skills.

• Verbal' means 'spoken'. So, verbal communication is the messages you send with words.

• Non-verbal communication is the messages you send with your body. Some people call it your body language.

• Presentation skills are the skills you need in delivering effective and engaging presentations to a variety of audiences.

• These skills cover a variety of areas such as the structure of your presentation, the design of your slides, the tone of your voice and the body language you convey.

• A business reports conveys the information assist in business decision making.

• A business reports is the medium in which to present information. Effective business writing is concise, accurate, unambiguous, logical and easily understood.

Empathy: The ability to understand and share the feelings of another.Open minded: Receptive to new and different ideas or the opinions of others:

• The study of the classes of words, their inflections, and their functions and relations in the sentence.

• Motivational skills are those that enable a person to become motivated and work toward achieving goals, whatever they might be. A business coach can help a person learn tips and techniques that can make it easier to become motivated and stay that way.

• An attitude is the psychological response to a person, an object, to a situation, to society and to life itself that generally influence our behaviors and actions. Attitudes are either positive or negative.

• Emotional intelligence (EI) is the ability to recognize one's own and other people's emotions to discriminate between different feelings and label them appropriately, and to use emotional information to guide thinking and behavior.

• An incentive is something that motivates an individual to perform an action.

• A form of motivation that involves rewards, both monetary and nonmonetary is often called incentive motivation. Many people are driven by the knowledge that they will be rewarded in some manner for achieving a certain target or goal.

• Fear Motivation:• negative consequences are a form of fear motivation. This type of

motivation is commonly used to motivate students in the education system and also frequently in a professional setting to motivate employees.

• A thing that somebody has done successfully, especially using their own effort and skill.

• Competence:• competence is your skill or ability in a specific field or

subject, or being able to do something well or to being sane enough to stand trial in court.

. Thinking : The action of using your mind to produce ideas, decisions, memories, etc.. the activity of thinking about something.

• The brain receiving information (by seeing it, hearing it, touching it, smelling it ..or through a combination of the four senses) from the environment and providing means for acessing (i.e., storing and retrieving) that information for future use.

• Positive thinking is a mental and emotional attitude that focuses on the bright side of life and expects positive results.

• A positive person anticipates happiness, health and success, and believes he or she can overcome any obstacle and difficulty.

• The process of thinking about something in a logical way in order to form a conclusion or judgment.

• the ability of the mind to think and understand things in a logical way

An official process to find out the cause of something or to find out information about something.

• Relating to involving the use of the imagination or original ideas to create something. Eg: painter or musician or writer.

• The making of a judgement or analysis about the person.

• Team management is an organization to administer and coordinate a group of individuals to perform a task.

• Team involves in group of communication, objective setting and performance appraisals.

• Coaching is a useful way of developing people's skills and abilities and of boosting performance.

• Delegating authority to another person to carry out specific activities.

• Employee engagement is a property of the relationship between an organization and its employees.

• An engaged employee is one who is fully absorbed by and enthusiastic about their work.

• Performance management is a process by which managers and employees work together to plan, monitor and review an employee's work objectives and overall contribution to the organization.

• The ability to analyze and critically think about any form of data and information is also essential.

• They are the foundations of good decision making.

• The Comparing is estimate, measure, or note the similarity or dissimilarity between.

• Eg : The school compare with facitilities to another of others in the area.

• produce a list or book by assembling information collected from other sources.

• The making of a judgement or analysis about the person.

• Test the knowledge or proficiency of (someone) by requiring them to answer questions or perform tasks.

• critical thinking means making clear, reasoned judgments.

• During the process of critical thinking, ideas should be reasoned and well thought out/judged

• decision-making is regarded as the cognitive process resulting in the selection of a belief or a course of action among several alternative possibilities.

• Every decision-making process produces a final choice that may or may not prompt action

• Memory is the ability of our mind to recall information. When we think we have forgotten something, we really have either not stored it properly.

• A mind map is a graphical way to represent ideas and concepts.

• It is a visual thinking tool that helps structuring information, helping you to better analyze, comprehend, synthesize, recall and generate new ideas.

• The capacity to have an effect on the character, development, or behaviour of someone or something, or the effect itself.

Persuasion can attempt to influence a person's beliefs, attitudes,intentions,motivations, or behaviors

• Listening is the absorption of the

meanings of words and sentences by the brain.

• Listening leads to the understanding of facts and ideas

• Emotional intelligence involves our ability to understand, express, and control our emotions. I

Negotiation is an open process for two parties to find an acceptable solution to a complicated conflict.

A Relationship is connection between two people

A belief in the reliability, truth, or ability of someone or something. relations have to be built on trust

• Business communication is the sharing of information between people within an organization that is performed for the commercial benefit of the organization.