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The Role of Business in Development Development Making CSI Matter Trialogue Conference 2012 Trialogue Conference 2012 Sizwe Nxasana May 2012

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FirstRand CEO Sizwe Nxasana shares his thoughts about business's role in social development at Trialogue's Making CSI Matter 2012 conference.

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Page 1: Sizwe Nxasana - Making CSI Matter

The Role of Business in DevelopmentDevelopment

Making CSI Matter Trialogue Conference 2012Trialogue Conference 2012

Sizwe Nxasana

May 2012

Page 2: Sizwe Nxasana - Making CSI Matter

Agenda

1. Structural Challenges

2. Why Corporates must get involved in development and CSI

3. Partnership and Collaboration

4. Volunteerism

Page 3: Sizwe Nxasana - Making CSI Matter

Agenda

1. Structural Challenges

2. Why Corporates must get involved in development and CSI

3. Partnership and Collaboration

4. Volunteerism

Page 4: Sizwe Nxasana - Making CSI Matter

South Africa's structural challengesg

SA is the world’s most unequal middle income country and the trend is increasing

POVERTY

UNEMPLOYMENT

EDUCATION

DEPENDENCE ON GRANTSGRANTS

2000 – 2011 average

Source: UNDP HDR REPORT 2011

one of the world’s highest gini coefficients

Source: UNDP HDR REPORT 2011

Page 5: Sizwe Nxasana - Making CSI Matter

South Africa's structural challengesg

POVERTY • Total number of unemployed is currently around

4.5 m people

UNEMPLOYMENT• Women are 1.2 times more likely to be

unemployed than men

EDUCATION• SA's labour force participation rate is 54.7%

compared with a world average of 64.1%.

DEPENDENCE ON GRANTS

p g

• Youth unemployment rate is 35.9% compared

with a world average of 12 6%GRANTS with a world average of 12.6%

• Only 1.2 million South Africans are self-

employedemployed

• By 2015 more than half of the working age

d lt ill till b t f kadults will still be out of work

Page 6: Sizwe Nxasana - Making CSI Matter

South Africa's structural challengesg

%POVERTY % Lower unemployment

rates associated

UNEMPLOYMENTwith higher

levels of education

EDUCATION

DEPENDENCE ON GRANTSGRANTS

The rate of unemployment is

worse in Free StateState,

Mpumalanga and Eastern Cape

Source: Stats SA, Q1 2012 Survey

Page 7: Sizwe Nxasana - Making CSI Matter

South Africa's structural challengesg

• Illiteracy rates currently stand at around 18% of adults over 15 years old (about 9-million adults are not functionally literate

POVERTY

UNEMPLOYMENT

not functionally literate

• While 65% of whites over 20 years old and 40% of Indians have a high school or higher qualification

EDUCATION

Indians have a high school or higher qualification, this figure is only 14% among blacks and 17% among the coloured population

DEPENDENCE ON GRANTS

• 1 out of 3 matriculants are unemployed

GRANTS • Student participation rate is almost 20% (proportion of 18- to 24-year olds in higher education• Whites 57%Whites 57%• Indians 45%• Blacks 13.3%• Coloureds 14 8%• Coloureds 14.8%

Source : StatsSA

Page 8: Sizwe Nxasana - Making CSI Matter

South Africa's structural challengesg

Growth in grants is acceleratingPOVERTY

UNEMPLOYMENT• Spending on social grants projected to reach R122bn in

FY2014/2015 – 3.2% of GDP

EDUCATION • 5.9 m tax payers are supporting 15.3 m people who get

DEPENDENCE ON GRANTS

grants – this is not sustainable

GRANTS• Recipients to reach 16.7 million in next three years

• No incentives to work – promoting a culture of

d ddependencySource : BUSA

Page 9: Sizwe Nxasana - Making CSI Matter

Agenda

1. Structural Challenges

2. Why Corporates must get involved in development and CSI

3. Partnership and Collaboration

4. Volunteerism

Page 10: Sizwe Nxasana - Making CSI Matter

Future of Capitalism• Impact of the global financial meltdown

p

• Increased social isolation

• Civic alienation

• Flaw of “Everyman for himself” mindset exposed

• Image of business fraternity damaged• Investors

• Customers

• Government

• General publicGeneral public

• Desperate need for business community to• Repair image

• Re-examine value system

• Give a “human face” to capitalism

Page 11: Sizwe Nxasana - Making CSI Matter

Why get involved in development and CSI

Customer Employees

Corporate

ShareholdersSociety

Profit / People / Planet (Triple bottom line view)

What is good for one is good for the others

Page 12: Sizwe Nxasana - Making CSI Matter

Why get involved in development and CSI

• Meet customer needs• Establish strong customer grelationship

• Maintain strong consumer value• Sustainability

Customer Employees

Corporate

ShareholdersSociety

Profit / People / Planet (Triple bottom line view)

What is good for one is good for the others

Page 13: Sizwe Nxasana - Making CSI Matter

Why get involved in development and CSI

•Working conditions•Employee engagementp y g g•Reciprocity•Volunteerism

Customer Employees

Corporate

ShareholdersSociety

Profit / People / Planet (Triple bottom line view)

What is good for one is good for the others

Page 14: Sizwe Nxasana - Making CSI Matter

Why get involved in development and CSI

Customer Employees

Corporate

ShareholdersSociety

•Sustainability•Corporate Citizenship•Brand image

Profit / People / Planet (Triple bottom line view)

What is good for one is good for the others

Page 15: Sizwe Nxasana - Making CSI Matter

Why get involved in development and CSI

Customer Employees

Corporate

ShareholdersSociety

•Accountability•CSI / Partnerships•Private•NGOs•Government•Society

Profit / People / Planet (Triple bottom line view)

What is good for one is good for the others

Page 16: Sizwe Nxasana - Making CSI Matter

Types of CSI

Strategic/ P t hi /Partnership/ Integrated Approach

Market Driven

Corporate Philanthropy

Page 17: Sizwe Nxasana - Making CSI Matter

Types of CSI

Strategic/ P t hi /Partnership/ Integrated Approach

Market Driven

Corporate Philanthropy

• Act of genuine benevolence• Fund causes that touch the heart• No real strategic benefit• May receive favourable publicity

Page 18: Sizwe Nxasana - Making CSI Matter

Types of CSI

Strategic/ P t hi /Partnership/ Integrated Approach

Market Driven

Corporate Philanthropy

• Fund causes that will create good publicity• No or minimal strategic benefit irrelevant• Driven by marketing or corporate affair dept.

Page 19: Sizwe Nxasana - Making CSI Matter

Types of CSI

Strategic/ P t hi /Partnership/ Integrated Approach

Market Driven

Corporate Philanthropy • Invest in social causes that will enhance long-

term strategic position• Design their CSI programmes• Strategic benefits independent of publicity.

Page 20: Sizwe Nxasana - Making CSI Matter

Significant shift in relationship between private enterprise and societyprivate enterprise and society

Financial Performance

Environmental Performance

Social Performance

Ethical imperative towards

i t linvestors only

Page 21: Sizwe Nxasana - Making CSI Matter

Proper governance and management focus on social and ethical matterson social and ethical matters

Financial Performance

Environmental Performance

Social Performance

Responsible business

conduct and good

t

N C i A t 71 f 2008

corporate citizenship

• New Companies Act 71 of 2008• Came into force May 2011

• Approach sourced from King III Report on Corporate Governancepp g p p• Shift from ‘shareowner compact’ to ‘stakeholder compact’

• States that reputation is a company’s most significant asset

• Management and effective stakeholder engagement crucial• Management and effective stakeholder engagement crucial

• Company acting in a responsible and ethical manner leads to

• Good financial performance in long run

• Maintaining productive relationships with government and regulators

• Requirement to establish • Social and Ethics Committee

• Social and Advisory Panel to assist committee

• Ensures proper governance and management focus on social and ethical matters

Page 22: Sizwe Nxasana - Making CSI Matter

Reputation is keyp y

Source: 2012 Reputation Institute

Page 23: Sizwe Nxasana - Making CSI Matter

Agenda

1. Structural Challenges

2. Why Corporates must get involved in development and CSI

3. Partnership and Collaboration

4. Volunteerism

Page 24: Sizwe Nxasana - Making CSI Matter

Partnership and Collaboration Planet

• Corporate-to-Corporate level

p

Profit

People

• Not much has happened

• CSI viewed as competitive

• Failure to distinguish betweenFailure to distinguish between • sponsorship to benefit business

• “right thing to do”

• Corporate-to-Government level• Trust, a major factorj

• Foundation to build trust• Value importance of relationship

D l h d d i i t th• Develop shared and common vision together

• Invest in relationship and nurture it

• Honesty is vital

• Differences must be understood

• Focus on commonalities

Page 25: Sizwe Nxasana - Making CSI Matter

Partnership with Communities Planet

• Consultative manner

p

Profit

People

• Greater involvement from company

• More sustainable solutions for beneficiaries

• Need to talk and listen to communities• Understand intricacies of initiatives

• Design solutions for the communities

• Avoid imposing company/NGO-created solutions

• Takes more time to set up, implement and follow through

• Benefits of approach• Ensures beneficiaries receive most suitable and sustainable benefits

• Easier to gain deeper understanding of involvement areas

• Focus through fewer areas of specialisation

Page 26: Sizwe Nxasana - Making CSI Matter

Agenda

1. Structural Challenges

2. Why Corporates must get involved in development and CSI

3. Partnership and Collaboration

4. Volunteerism

Page 27: Sizwe Nxasana - Making CSI Matter

Volunteerism-Partnership with Employeesp p y

• Doing good must be embedded in the values

• Employee participation drives better employee engagement

• Leadership development tool• Leadership development tool

• If the company contributes 1% of its after tax profits employees can contribute 1% ofIf the company contributes 1% of its after tax profits, employees can contribute 1% of their work time to volunteerism. At least 3 days per year per employee.

Page 28: Sizwe Nxasana - Making CSI Matter

FirstRand Volunteers Programme Planet

• Falls under the FirstRand Foundation

g

Profit

People

• Launched in 2003

• Includes staff, “heart of the business”

• All four divisions participateAll four divisions participate

• Voluntarily donate both time and money

• More than R22 million contributed since launch

• Charity organizations selected by employees, across a range of sectors:• Orphaned and vulnerable children• Orphaned and vulnerable children

• Community engagement

• Health

• Education

• Community care

A i l lf• Animal welfare

• People with disabilities

• The elderlyy

Page 29: Sizwe Nxasana - Making CSI Matter

FirstRand Volunteers Programme Planet

• Collaboration between the four divisions encouraged

g

Profit

People

• Host annual group drives to • Maintain the momentum• Maintain the momentum

• Ensure sustainable difference to the needy

• Teams encouraged to share and give feedback on their success stories

• Chairman’s Volunteer Recognition Awards Programme• Run every second year

• Active volunteer teams and individuals invited to submit entriesActive volunteer teams and individuals invited to submit entries

• Hosts a “Community Conversation”• Run every second year

• For charity organizations supported across the group

F t f ti• Forma t of conversation• Do we help or hinder?

• How we can be of better support?

Page 30: Sizwe Nxasana - Making CSI Matter

Planet

Profit

People

“ there is ultimately a limit to how much regulation can do In the... there is ultimately a limit to how much regulation can do. In thefinal analysis, you could write all the rules you want, but there hasto be a philosophy of ethical behaviour that comes from humanbeings operating in a professional a ”beings operating in a professional way”

By William H Donaldson

Page 31: Sizwe Nxasana - Making CSI Matter

The Role of Business in DevelopmentDevelopment

Making CSI Matter Trialogue Conference 2012Trialogue Conference 2012

Sizwe Nxasana

May 2012