sixsigma presentation

8/9/2019 SixSigma Presentation

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SigmaPRESENTED

BY

SUDHAKARA REDDY

SONIKA MISHRA

JYOTI RANI

PRIYANKO CHAKRABORTY

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SSciencecience

AArtrt

MMagicagic

SixSigma

We dont know what

we dont know.

If we cant measure

it, we really dont

know much about it.

If we dont know

much about it, we

cant control it.

If we cant control it,

we are at the mercy

of chance.

What is the Six Sigma Philosophy?

Focus on the Customer!

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Process Philosophy

Sigma is a measure ofgoodness

Know Whats Important

to the Customer (CTQ)Reduce Defects (DPMO)

Center Around Target (Mean)

Reduce Variation (StandardDeviation)

?

GE Company Proprietary

November 1998

What Is Six Sigma?

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Six Sigma companies Companies who have successfully adopted

Six Sigma strategies include:

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Six Sigma Definitions Business Definition

A break through strategy to significantly

improve customer satisfaction andshareholder value by reducing variability in

every aspect of business.

Technical Definition

A statistical term signifying 3.4 defects per

million opportunities.

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Big Question???Is it a Goal, a Measure, a Process, or a Tool?

Yes

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e s x s gmaorganization.The six sigma team has five levelsof hierarchy

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the most important initiativeGE has ever undertaken.

Jack Welch

Chief Executive Officer

General Electric

In 1995 GE mandated each employee towork towards achieving 6 sigma The average process at GE was 3 sigma in1995 In 1997 the average reached 3.5 sigma GEs goal was to reach 6 sigma by 2001 Investments in 6 sigma training and

projects reached 45MUS$ in 1998, profitsincreased by 1.2BUS$

In 1995 GE mandated each employee towork towards achieving 6 sigma The average process at GE was 3 sigma in1995 In 1997 the average reached 3.5 sigma GEs goal was to reach 6 sigma by 2001 Investments in 6 sigma training and

projects reached 45MUS$ in 1998, profitsincreased by 1.2BUS$

General ElectricGeneral Electric

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Example : Dabbawalas

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Sigma

Level

Defects Per Million

Opportunities

Rate of

Improvement1 690,0002 308,000 2 times

3 66,800 5 times

4 6,210 11 times

5 230 27 times6 3.4 68 times

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Possible applications

Human Resources: reduce the number of requisitionsunfilled after 30 days.

Customer Service: measure the number of calls answered

on the first ring.

Order Fulfillment: eliminate Customer returns because ofincorrect parts or product being shipped.

Finance: reduce the instances of accounts being paidafter a specified time limit has elapsed.

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DMAIC

It is an approach undertaken to improve existing business process

The phases of Six sigma are :

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Process

1.Define high-level project goals and the current process.

2.Measure key aspects of the current process and collect relevant data.

3.Analyze the data to verify cause-and-effect relationships. Determine whatthe relationships are, and attempt to ensure that all factors have beenconsidered.

4.Improve the process based upon data analysis using various tools

5.Controlto ensure that any deviations from target are corrected before

they result in defects.

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THANK YOU

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sixsigma presentation

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