six states, one conference, hundreds of attendees...
TRANSCRIPT
The Seventh Annual
Six States, One Conference, Hundreds of Attendees
Conference Program & Exhibit Hall Guide May 16, 17 & 18, 2017
Radisson Hotel Downtown Manchester, NH
GOLD SPONSORSILVER SPONSOR BRONZE SPONSOR
PAGE 2 | 2017 New England Home Care Conference & Trade Show
THANK YOU SPONSORSGOLD SPONSOR
EXHIBIT HALL RECEPTION SPONSOR BREAKFAST SPONSORS
SILVER SPONSOR BRONZE SPONSOR
CHARGING LOUNGE SPONSORS LANYARD SPONSOR
MEMENTO SPONSORS
KEYNOTE SPONSOR LUNCH SPONSOR
www.nehcc.com | PAGE 3
HOTEL EVENT FLOOR PLAN
ConferenceRegistration
EXHIBIT HALL BALLROOM
Radisson Hotel Downtown700 Elm StreetManchester, NH 03101
603.625.1000800.967.9033
MEZZANINELEVEL
PAGE 4 | 2017 New England Home Care Conference & Trade Show
1:00 pm – 5:00 pm
2:00 pm – 5:00 pm
5:00 pm - 6:30 pm
7:30 am – 9:00 am
9:00 am – 10:00 am
10:15 am – 11:30 am
11:45 am – 1:00 pm
1:00 pm – 2:00 pm
2:00 pm – 3:30 pm
3:30 pm – 4:00 pm
4:00 pm – 5:00 pm5:00 pm – 6:30 pm
GAME CHANGERS
Trajectory of Illness: Implications for a Palliative Model of CareJeanne Ryan, Post Acute ConsultantWEBSTER
Power Hour Networking Lunch, Sponsored by DataXoom.com BALLROOM
Exhibit Hall Opening with desserts ARMORY
EXPRESS LEARNING
Medicare’s New Delivery Model for Care to Terminally Ill PatientsKristin Barnum and Toni Apgar, BayadaFROST/ HAWTHORNE
Home-Centered Care: The Model for the FutureMerrily Orsini, Corecubed & Sam Smith, AxxessPIERCE
Where Telemedicine Stops, Population Health BeginsWilliam Bassett, Health Recovery SolutionsSTARK
Maximizing Engage-ment Strategies: Getting and Build-ing Effective Health System PartnershipsAndrew Eaves, Larry Baker and Kate MercierCURRIERS
Home Visiting Nurse Practitioner Program & Medicare Part BShannon Smith, Porchlight VNAWEBSTER
Winning the War on WoundsMyra Varnado & Donna Czapiga, CorstrataFROST/ HAWTHORNE
Going Mobile: Improve Efficiency Without Increased RiskKristi Perdue Hinkle, VaporstreamSTARK
The Care Coordinator’s Role in Home CareBarbara LaFrance, Lisa Ferntino, Home Health & Hospice Care CURRIERS
Healthcare Reform, Real Money from ChangeTimothy Jalbert, W. Karl Baker, CliftonLarsonAl-len PIERCE
OPENING DAY: WEDNESDAY, MAY 17thBreakfast and Registration, Breakfast sponsored by Mutual of America ASSEMBLY/BALLROOM
Opening Session Keynote: The Conversation: A Revolutionary Plan for End-of-Life Care, Dr. Angelo Volandes BALLROOM
INDUSTRY DEEP DIVE
DAY-AT-A-GLANCEPRE-CONFERENCE INTENSIVES: TUESDAY, MAY 16th
Technology Utilization for Better Agency Efficiencies and CompliancesHolly Chaffee, Porchlight VNAWEBSTER
The Potential Pitfalls of Pre-Claim ReviewMaria Warren, McBee AssociatesFROST/ HAWTHORNE
Proper Medication Management for Improved Compli-ance & Home Care SatisfactionDebra Demar, MS White Cross PharmacySTARK
Ten Things Every Home Health Agency Should Know About Workplace LawMichael Bertoncini, Jackson Lewis P.C.CURRIERS
Integrating Behavioral Health with Chronic Care to Improve Outcomes And Star RatingsAmy Craven and Kath-erine Vanderhorst, C&V Senior Care SpecialistsPIERCE
Pitch Pit - Come see the winning innovations selected by attendees! BALLROOMExhibit Hall Opening Reception, Sponsored by Byram Healthcare ARMORY
Registration ASSEMBLY
CONCURRENT PRE-CONFERENCE INTENSIVES
From Culture to Outcomes: Interdisciplinary Team RedesignCindy Krafft, President and Diana (Dee) Kornetti, Kornetti & Krafft Health Care Solutions FROST/HAWTHORNE
Welcome Reception CURRIERS
New Medicare Home Health CoPs: A Roadmap for Agency SuccessKathryn Roby and Melissa Gordon, Consulting Directors at Qualidigm PEMIGEWASSET BALLROOM
www.nehcc.com | PAGE 5
This is a paper light conference. Find additional handouts and presentation material on our website.
www.nehcc.com/handoutsThank you for coming! We hope to see you again next year.
7:30 am – 8:30 am
8:30 am – 9:30 am
9:30 am – 10:30 am
10:30 am – 12:00 pm
12:00 pm – 1:00 pm
1:00 pm – 2:30 pm Closing Session Keynote and Lunch: Findings and Insights from the National Home Care and Hospice State of the Industry, Tim Ashe, Sponsored by Fazzi Associates BALLROOM
10:30 am – 11:00 pm Maximizing Lean Management for Safety, Operational Excellence and Employee Engagement Andrew Eaves, A.M. Eaves Consulting,Kate Mercier, BVNA CURRIERS
DAY-AT-A-GLANCECLOSING DAY: THURSDAY, MAY 18th
11:00 am – 11:30 pm Make It To RetirementDavid Crespo, Mutual of AmericaCURRIERS
11:30 am – 12:00 pm Reduce Staff Stress Holistically Gloria Davilla, Perfectly Balanced LifeCURRIERS
Little Agency, Big Heart: Successful Strategies for Survival for Small ProvidersElaine Stephens, Walpole Area VNA and Eileen Freitag, Fazzi AssociatesSTARK
Been There. Value Based Purchasing: A First Year PerspectiveChris Attaya, SHP and Sue Payne, TranspirusCURRIERS
New Administration, New Direction, New OpportunitySusan Adams, MasonicareWEBSTER
Employee Benefits and Recruitment/ Retention in the Era of the (Post?) ACAPaul Essner, Bryan Pendrick and Sharon Scheuermann, TSG FinancialPIERCE
Exhibit Hall open, Registration and Breakfast sponsored by Ansaphone ARMORY
General Session Keynote: Five Actions to Engage Patients for Meaningful Results, Larry Prince BALLROOM
Exhibit Hall Morning Break and prize raffles ARMORY
CONCURRENT SESSIONS EXPRESS LEARNING
CONCURRENT SESSIONS
Case Study: Revenue Cycle ManagementMike Freytag and Dave Saling, Blacktree Healthcare and Donna DeBlois, MaineHealth Care at Home PIERCE
CFO Forum PanelWilliam Simione III, Simione Healthcare ConsultantsFROST/ HAWTHORNE
What If Everything You Were Told About Home Care Marketing Was Wrong?Rebecca Jugan, Hurricane MarketingSTARK
Secret to Success: Integration of a Pharmacist to the Home Health Care TeamVirginia Lemay, University of Rhode IslandWEBSTER
“I’ll Do It My Way, Thank You.” Performance Improvement Strategies for ManagersBarbara Katz, BK Healthcare Consulting FROST/ HAWTHORNE
PAGE 6 | 2017 New England Home Care Conference & Trade Show
Assembly Demonstration Area Demo Showcase
Join us for a 30-minute demonstration and discussion on industry-leading products and services. Demonstrations will take place in the Assembly area.
Wednesday, May 172:30 – 3:00 pm hosted by Axxess3:00 – 3:30 pm hosted by Kinnser Software
Thursday, May 189:30 – 10:00 am hosted by PatientPing10:00 – 10:30 am hosted by Crocker Communications Inc.
The Armory Exhibition CenterExhibit Hall Hours
Wednesday, May 172:00 – 3:30 pm Exhibit Hall Opening with desserts5:00 – 6:30 pm Exhibit Hall Reception sponsored by Bryam Healthcare
Thursday, May 187:30 – 8:30 am Breakfast with exhibitors in the Armory Exhibit Hall sponsored by Anaphone9:30 – 10:30 am Exhibit Hall morning break and raffle
www.nehcc.com | PAGE 7
EXHIBIT HALL FLOOR PLAN
To Hotel Lobby
Registration
PAGE 8 | 2017 New England Home Care Conference & Trade Show
2017 Sponsors & ExhibitorsSponsors are highlighted in Red
3MUpton, Massachusetts774-286-9935www.mmm.com
Accelerated Care PlusAustin, Texas775-335-1637www.hanger.com
Accreditation Commission for Health Care (ACHC)Cary, North Carolina919-785-1214www.achc.org
Ace Healthy Products, LLCHuber Heights, Ohio866-891-5338www.acehealthyproducts.com
Afterhours TriageSt. George, Utah813-642-7128www.afterhourstraige.com
Alert SentryLakeville, Massachusetts877-253-7899www.alertsentry.com
AMC HealthNew York, New York212-537-0843www.amchealth.com
Ameriprise Financial ServicesHingham, Massachusetts781-556-0066www.ampf.com
AmrampSouth Boston, Massachusetts800-649-5215www.amramp.com
Ansaphone Service, Inc.Quincy, Massachusetts800-782-7587www.ansaphone.com
AXXESSDallas, Texas866-795-5990 www.axxess.com
Baystate InterpretersLeominster, Massachusetts888-663-8000www.baystateinterpreters.com
Beazley GroupBoston, Massachusetts860-573-7516www.beazley.com
BKD CPAs & AdvisorsSpringfield, Missouri417-865-8701www.bkd.com
BlackTree Healthcare ConsultingConshohocken, Pennsylvania610-536-6005www.blacktreehealthcare.com
Byram HealthcareWhite Plains, New York978-828-1593www.byramhealthcare.com
CareVoyant, Inc.Schaumburg, Illinois847-925-9148www.carevoyant.com
CellTrakSchaumburgm, Illinois847-908-2937www.celltrak.com
Certified Homecare ConsultingSalem, New Hampshire603-508-6172www.certifiedhcc.com
Code-it and Bill-it ConsultingSmithfield, Utah435-764-1746www.code-it-consulting.com
Community Health Accreditation Partner (CHAP)Washington, District of Columbia202-862-3413www.chapinc.org
Connect America Medical AlertBroomall, Pennsylvania800-420-1299 Ext: 364www.connectamerica.com
CoreMedical GroupSalem, New Hampshire603-893-4515www.coremedicalgroup.com
CorstrataSavannah, Georgia912-999-7033www.corstrata.com
Crocker Communications, Inc.Greenfield, Massachusetts413-773-0885www.crocker.com
DataXoom.comWalnut Creek, California617-329-5450www.dataxoom.com
DeVero, Inc.San Jose, California408-840-3005www.devero.com
Elder Pages Online, LLCSebastopol, California707-477-0700www.elderpagesonline.com
Elgon Information SystemsWorcester, Massachusetts978-902-8516www.elgonsystems.com
www.nehcc.com | PAGE 9
Enclara PharmaciaPhiladelphia, Pennsylvania215-282-1627www.enclarapharmacia.com
Excel HealthAtlanta, Georgia678-813-1590www.excelhealthgroup.com
Fazzi AssociatesNorthampton, Massachusetts413-584-5300www.fazzi.com
Generations Homecare SystemMount Pleasant, Michigan989-400-8011www.homecaresoftware.com
Hamilton Insurance AgencyFairfax, Virginia703-359-8100www.hamiltoninsurance.org
Health Recovery SolutionsSeattle, Washington206-910-0428www.healthrecoverysolutions.com
Healthcare Market ResourcesDresher, Pennsylvania215-657-7343www.healthmr.com
Healthcare Provider Solutions, Inc.Nashville, Tennessee615-399-7499www.healthcareprovidersolutions.com
HEALTHCAREfirst, Inc.Springfield, Missouri800-841-6095www.healthcarefirst.com
HealthWyseWilmington, Massachusetts877-777-9973www.healthwyse.com
Home Health GoldWaterville, Maine207-872-4544www.homehealthgold.com
Home Healthcare Solutions, a Cardinal Health CompanyAtlanta, Georgia678-205-1530www.cardinalhealth.com
Homecare HomebaseDallas, Texas214-239-6709www.hchb.com
Honeywell Life Care SolutionsBrookfield, Wisconsin516-577-2828www.honeywell.com
Hurricane Marketing EnterprisesManalapan, New Jersey848-444-9865www.homecaremarketing.net
KanTime (DBA Kanrad Technologies, Inc.)San Jose, California408-615-8880www.kanrad.com
Kinnser Software, Inc.Austin, Texas512-879-3135www.kinnser.com
Kornetti & Krafft Health Care SolutionsCitrus Springs, Florida352-362-6733www.myhomehealthcarebusiness.com
MatrixCareCoral Springs, Florida561-300-4316www.matrixcare.com
McBee Associates, Inc.Wayne, Pennsylvania610-964-9680www.mcbeeassociates.com
McKesson Connected Care and AnalyticsSpringfield, Missouri417-720-8776www.mckesson.com
McKesson Medical-SurgicalRichmond, Virginia404-338-2953www.mckesson.com
Medforce TechnologiesSuffern, New York845-426-0459www.medforcetech.com
medi USA/circaidWhitsett, North Carolina336-449-4440www.mediusa.com
Medline Industries, Inc.Mundelein, Illinois845-464-1862www.medline.com
Medtronic TechnologiesChanhassen, Minnesota860-851-9280www.medtronic.com
Merrimack Valley Insurance AgencyBillerica, Massachusetts978-667-2541www.mvins.com
Murphy, Hesse, Toomey & Lehane, LLPQuincy, Massachusetts617-479-5000www.mhtl.com
Mutual of AmericaWestborough, Massachusetts508-366-2418www.mutualofamerica.com
Neotech ProductsValencia, California661-775-7466www.neotechproducts.com
PAGE 10 | 2017 New England Home Care Conference & Trade Show
NetsmartOverland Park, Kansas913-272-2487www.ntst.com
Optum Hospice Pharmacy ServicesMontgomery, Alabama866-970-7500www.optum.com
PatientPingBoston, Massachusetts401-309-4848www.patientping.com
Philips Hospital to HomeFramingham, Massachusetts508-988-1288www.philips.com
Precision Medical Billing, Inc.Houston, Texas281-571-7210www.precisionmedicalbilling.com
Quality In Real Time (QIRT)Floral Park, New York516-233-1647www.qirt.com
QualidigmWethersfield, Connecticut860-632-6344www.qualidigm.org
REquipment Durable Medical EquipmentMethuen, Massachusetts800-261-9841www.dmereuse.org
Sandata TechnologiesPort Washington, New York516-484-4400www.sandata.com
Simione Healthcare Consultants, LLCHamden, Connecticut203-287-9288www.simione.com
Southwest TechnologiesNorth Kansas City, Missouri816-221-2442www.elastogel.com
SprintBurlington, Massachusetts508-243-5816www.sprint.com
Strategic Healthcare Programs (SHP)Santa Barbara, California805-963-9446www.shpdata.com
Systems EngineeringPortland, Maine888-624-6737www.syseng.com
TSG Financial, LLCGarden City, New York516-336-5954www.tsgfin.com
The Corridor GroupOverland Park, Kansas913-259-7350www.corridorgroup.com
The Gideons InternationalNashville, Tennessee615-564-5000www.gideons.org
Thornberry Ltd.Lancaster, Pennsylvania717-283-0980www.thornberryltd.com
UnimedLakeville, Minnesota401-206-9826www.unimedcorp.com
USI Insurance ServicesBedford, New Hampshire603-665-6132www.usi.com
VaporstreamChicago, Illinois607-725-1311www.vaporstream.com
Verizon/SamsungAvon, MA508-584-7788www.verizon.com
Visiting AngelsActon, Massachusetts978-263-1212www.visitingangels.com
VRI CaresFranklin, Ohio614-499-9367www.vricares.com
WCEIPlainfield, Illinois847-732-3785www.wcei.net
WorldView LtdOmaha, Nebraska402-330-0210www.worldviewltd.com
ZirMedLouisville, Kentucky502-689-1042www.zirmed.com
ZurickDavisWoburn, Massachusetts617-306-9918www.zurickdavis.com
www.nehcc.com | PAGE 11
Finally, you have the power to end Incontinence-Associated Dermatitis (IAD).
Learn more and request an in-person demo at 3M.com/endIAD.
Introducing 3M™ Cavilon™ Advanced Skin Protectant
What makes it so revolutionary?• Ultra-thin, transparent barrier protects patients from
caustic, corrosive body fluids.1
• Lasts up to 7 days2, reducing frequency of reapplication1.
• Even attaches to wet, weepy damaged skin1 to provide waterproof3, irritant-proof skin protection1.
• Does not require removal.
Deliver unprecedented protection and prevention, even in the presence of continued incontinence.
1 Brennan MR, Milne CT, Agrell-Kann M, Ekholm BP . Clinical evaluation of a barrier film for the management of incontinence associated dermatitis (IAD) in an open label, non-randomized, prospective study. Accepted for publication
in Journal of Wound, Ostomy, and Continence Nursing (JWOCN). (n=9). 2 3M data on file. 3 3M data on file.
Cavilon is a registered trademark of 3M.
© 2017 3M. All Rights Reserved.
PAGE 12 | 2017 New England Home Care Conference & Trade Show
Hospital to Home
eTrAC
How will you reduce 30-day readmissions?Philips Transition to Ambulatory Care program, eTrAC, can help clinicians monitor patients’ health remotely, identify symptoms, and intervene early
Clinical workflow and efficiencyeCareCoordinator prioritizes and helps the care team manage patients The eCareCoordinator telehealth software platform lets clinicians access their institution’s library of pre-assembled care protocols based on best practices, guidelines, and organizational requirements. • Once a patient is enrolled in the program,
the clinician assigns the patient a care protocol and personalizes it.
• The clinician can then remotely monitor the patient’s vital signs, send short surveys about the patient’s health status, and conduct ad hoc and scheduled video calls.
• Patient responses and measurements are automatically transmitted to the care team. Based on this combination of objective data and subjective responses, the eCareCoordinator platform helps prioritize populations enabling clinicians to identify and provide care to the patients most at-risk.
The patient experienceAt home, patients keep in touch with eCareCompanion
With a tap of the screen, patients launch the eCareCompanion app and easily begin providing vital information to caregivers. •Patients are reminded of pre-assigned health tasks, such as taking their vital signs,
which are automatically transmitted via Bluetooth connected devices, or through manual entry.
•Patients can answer surveys, which can be assigned in any of 32 supported languages, and watch disease-specific educational videos which employ behavioral science strategies to help increase their knowledge, self-care skills, and confidence.
•Patients can also join two-way video calls with clinicians which can help strengthen assessments, care plan compliance, and engagement.
To learn more, call your Philips Program Executive Visit: www.philips.com/enterprisetelehealth
www.nehcc.com | PAGE 13
Experience the comprehensive and nationally acclaimed two-day Blueprint for OASIS Accuracy workshop close to home. Learn to confidently teach, audit and collect OASIS-C2 items accurately. Instructors of this highly structured and tested workshop rely on CMS guidance documents and demonstrate strategies for how to find dependable answers to your OASIS questions. Learn practical skills and strategies to locate the information you need for OASIS data collection. Coming to a city near you:
2-day Workshop City, State COS-C Exam (optional)
May 24-25, 2017 Augusta, Maine May 26
June 28-29, 2017 West Lebanon, New Hampshire June 30
August 16-17, 2017 Hartford, Connecticut August 18
November 13-14, 2017 Boston, Massachusetts November 15
www.oasisanswers.com/calendar
PAGE 14 | 2017 New England Home Care Conference & Trade Show
800-365-4189
www.nehcc.com | PAGE 15
26 Harbor Park Drive Port Washington, NY 11050
www.sandata.com
contact us for a free demo Email: [email protected] Call: 1.800.544.7263 x1204
Sandata Technologies, LLC home care software
software solutions that improve the efficiency of the home care industry and bring visibility, transparency
and collaboration to the delivery of care.
Santrax® Agency Management: Web-based software that integrates payers and providers to drive network transparency; resulting in decreased cost, improved care monitoring and greater participant satisfaction.
Santrax® Electronic Visit Verification™: The market leading EVV™ solution that combines multiple visit verification technologies to ensure the right patient care regardless of location.
Telephonic Visit Verification™ Mobile Visit Verification™ Fixed Visit Verification™
PAGE 16 | 2017 New England Home Care Conference & Trade Show
Improving Home Care & Hospice Across The NationFrom coast to coast, Simione Healthcare Consultants has helped home care and hospice organizations become more profitable.
Guiding operational and financial improvements, our experts understand regional and organizational differences that require a specialized approach. No matter where you are, we can help.
The key to success for every home care and hospice organization is effectively leading people and managing processes to achieve results. Simione provides proven strategies and solutions to help our clients gain better insight, motivate their staff and work toward common goals with the right resources and expectations to get the job done. Our team of experts will assist you with assessment, planning and/or implementation to balance operational efficiencies and cost reduction with opportunities for new growth.
OperationsClinical/QualityAdministrative Strategic Planning AssessmentSurvey Readiness Startup Services Value-Based Purchasing
Compliance & RiskAssessmentPlan & Program Development Audit & ReviewIndependent Review Organization Ethics Programs
FinanceAssessmentBudgetBusiness Planning Benchmarking & ReportingRevenue Cycle
Cost ReportingHome Health Cost ReportHospice Cost ReportCAP AnalysisOther Government Reporting
Interim Management Services
Sales, Marketing & Referral ManagementAssessmentStrategyTraining
Mergers & AcquisitionsFinancial & Clinical Due DiligenceWorkflow & Process Due DiligenceBusiness ValuationMarket AssessmentStrategic PlanningFinancial Benchmarking
CONSULTING EXPERTISE
LEADERSHIPLEADERSHIP
William J. Simione III, Managing Principal
David J. Berman, CPA, CGMA, CVA, Principal
Marian C. Entin, RN, BSN, Principal
Mike Ferris, Principal
Lisa Lapin, Principal
Mark Tsiames, CPA, CGMA, CVA, Principal
800.949.0388 [email protected]
4130 Whitney Avenue Hamden, CT 06518
1700 West Park Drive, Suite 190Westborough, MA 01581
50 Professional Center Drive, Suite 200Rohnert Park, CA 94928
LOCATIONS & CONTACT
Simione.com
Palliative Care
Home CarePrivate Duty
Hospice
1966 201650YEARS5050YEARSYEARS
CELEB
RATINGCELEB
RATING
800.949.0388
A comprehensive toolkit for improving quality performance and public reporting
VALUE-BASEDPURCHASING
SimioneTM
A leading analytic tool with real-time benchmarks for home care and hospice
Outsourced services for billing, coding and OASIS review
NOE TrackerHelps Hospice
Information Technology
LEADERSHIP
844.293.1529