Situational Awareness Solutions

Senior Living

Situational Awareness (SA)

• Originally a military term referring to a pilot’s operational status

• Now a risk management concept/practice any organization can implement

• Real-time information about what’s happening in a single facility or across an entire enterprise

• Getting the right information to the right people so the right action can be taken to mitigate risk

• Address not only emergency response/management but also business operations

• Prevents loss of life, property, business and convenience/comfort

SA Application Areas

SA Family of Solutions

Emergency Response/Alerting (SARA)

• Automated alerting engine• Integrates disparate alarm systems to deliver managed

voice and text alerts to designated communication devices• Includes wireless sensor network, integration tools and

mass notification capabilities in one powerful platform

Mitigates risk by getting the right information to the right people on the right devices in real time for faster, more efficient response

Situational Awareness and Response Assistant

SARA Architecture Diagram

The SARA Awareness Engine

All-screen Alerting (SARA’s eMessenger)

• Extends alerting to virtually any screen – PCs, mobile phones, tablets, TVs, etc.

• Alerts displayed as browser-based pop-ups – color-coded text, audio or a combination of both

• Always on top regardless of application in use

• Uses include:

– Broadcasting emergency codes

– Fires and evacuation plan

– Inclement weather warnings and instructions

– OSHA/Joint Commission/HIPAA Alerts

– Environmental alerts – medical-grade refrigerators, food stores, HVAC, etc.

Self-service/Digital Signage (CATIE)

• Multimedia application for two-way communication and self-service

• Functions as an intercom, message center, electronic bulletin board and concierge

• Keeps residents active and engaged for a better quality of life

Enables the delivery of custom amenities, streamlines business processes, reduces administrative costs and can generate revenue

Communication and Access to Information Everywhere

Telehealth/Health Monitoring (MIMI)

• Real-time mobile health-monitoring system• Analyzes health information collected over time to

implement personalized care models• Alerts triggered when significant changes in

baselines occur (e.g., activity, temperature, sleeping, eating, etc.)

Serves as an electronic safety net by providing unobtrusive, proactive care and early intervention

Motion into Meaningful Information

Real SA ROI in Senior Living

Franke Tobey Jones•Monitor refrigerators to protect food inventories•Sensors also added to hot water and heating boilers, gas valves and generators •Pilot lights have gone out 4 times, but maintenance was able to relight them before residents were inconvenienced thanks to alerts from SARA

Westminster Village•Wireless repeaters across 43 acres power mobile duress for IL through SPS •Will use SARA to call residents to remind them to take their medication and let them know about various activities•Such home-health services will generate new revenue

Penick Village and Southminster Retirement Communities•Using CATIE to provide such amenities as reviewing dining menus and activity schedules, personalized calendars and placing maintenance requests•Reducing administration, printing costs and environmental impacts •Offsetting technology cost with local sponsors (e.g., OrthoCarolina)

Why Status Solutions?

• Business model and innovations based on societal megatrends: – Convergence, mobility, awareness and self-service

• Pioneers of SA technology

• One mission: defeating ignorance-based loss with information (you don’t know what you don’t know until you know)

• SA via any screen (all-screen strategy)

• Integration engineering and customization so existing alarm and communication systems work better together, not in siloes

• High customer satisfaction and strong references

Ignorance isn’t bliss … it’s dangerous.