singpass mobile user guide (ios users) · •push notification (page 61) in this document, you will...
TRANSCRIPT
![Page 1: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/1.jpg)
SingPass Mobile User Guide (iOS Users)
October 2018
![Page 2: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/2.jpg)
2
All you need is a smartphone, an internet connection, and a registered SingPass account.
STEP
01
Download
SingPass Mobile
from the App Store.
STEP
02
Launch the app
and complete a
one-time setup.
STEP
03
3 Simple Steps to start using SingPass Mobile!
You’re all set!
You can now log
in to government
digital services
using your
fingerprint or 6-
digit passcode.
For more information, visit singpassmobile.sg.
![Page 3: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/3.jpg)
How to Download the app (page 4)1
2
3
3
How to Set Up the app (page 5)
• If you have already set up SMS 2FA or OneKey Token (page 6)
• If you have not set up SingPass 2FA (page 19)
How to Use the app (page 36)
• QR Login (Mobile) (page 38)
• QR Login (Desktop) (page 48)
• Push Notification (page 61)
In this document, you will find step-by-step instructions for the following:
![Page 4: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/4.jpg)
1 Visit the App Store and download ‘SingPass Mobile’.
Check that the developer is ‘Government Technology Agency’before downloading the app.
Related FAQs
• Can I download SingPass Mobile on multiple devices?
• Will SingPass Mobile replace my existing SingPass 2FA methods?
Download SingPass Mobile
4
1
2
Use SingPass Mobile3
Download SingPass
Mobile
Set Up SingPass Mobile
![Page 5: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/5.jpg)
5
Setting up SingPass Mobile.
Choose your profile:
I have SMS-2FA or
OneKey Token(page 6)
I have not set up
SingPass 2FA(page 19)
![Page 6: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/6.jpg)
6
You have SMS-2FA or OneKey Token and
would like to set up SingPass Mobile
Click to find out more!(page 7)
![Page 7: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/7.jpg)
2Launch the app and read the Terms of use and Privacy statement.
Tap ‘Okay’ to proceed to set up your SingPass Mobile app.
Set up SingPass Mobile (2FA Users)
7
Use SingPass Mobile
Download SingPass
Mobile
2
3
1
Set Up SingPass Mobile
Related FAQs
• What do I need to set up SingPassMobile?
• After setting up SingPass Mobile, do I still need my OneKey Token or SMS-OTP?
![Page 8: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/8.jpg)
2 Allow SingPass Mobile to send you notifications.
Set up SingPass Mobile (2FA Users)
8
Use SingPass Mobile
Download SingPass
Mobile
2
3
1
Set Up SingPass Mobile
Related FAQs
• What precaution should I take if I want to use fingerprint authentication / Touch ID for my SingPass Mobile app?
![Page 9: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/9.jpg)
2Swipe left or tap ‘Next’ for a quick overview of SingPass Mobile.
Set up SingPass Mobile (2FA Users)
9
Use SingPass Mobile
Download SingPass
Mobile
2
3
1
Set Up SingPass Mobile
![Page 10: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/10.jpg)
2 Log in to your SingPass account with your SingPass ID and password.
Set up SingPass Mobile (2FA Users)
10
Use SingPass Mobile
Download SingPass
Mobile
2
3
1
Set Up SingPass Mobile
![Page 11: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/11.jpg)
2 Enter the One-Time Password (OTP) sent via SMS, or generated by your OneKey Token.
Set up SingPass Mobile (2FA Users)
11
Use SingPass Mobile
Download SingPass
Mobile
2
3
1
Set Up SingPass Mobile
Token OTP
![Page 12: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/12.jpg)
2
Set up SingPass Mobile (2FA Users)
12
Use SingPass Mobile
Download SingPass
Mobile
2
3
1
Please wait while the app verifies your identity.
Set Up SingPass Mobile
![Page 13: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/13.jpg)
2 Once your identity has been confirmed, select ‘Continue’.
Set up SingPass Mobile (2FA Users)
13
Use SingPass Mobile
Download SingPass
Mobile
2
3
1
Set Up SingPass Mobile
![Page 14: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/14.jpg)
2Create your own 6-digit passcode for you to verify your identity when using SingPass Mobile.
Set up SingPass Mobile (2FA Users)
14
Use SingPass Mobile
Download SingPass
Mobile
2
3
1
Set Up SingPass Mobile
Note: When using SingPass Mobile, you can choose to log in using your fingerprint or this 6-digit passcode. Do remember it!
![Page 15: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/15.jpg)
2 Re-enter your passcode to confirm.
Set up SingPass Mobile (2FA Users)
15
Use SingPass Mobile
Download SingPass
Mobile
2
3
1
Set Up SingPass Mobile
![Page 16: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/16.jpg)
2
Set up SingPass Mobile (2FA Users)
16
Enable Touch ID to log in using your fingerprint.
If you have an iPhone with Face ID feature, you will be prompted to enable Face ID instead.
Use SingPass Mobile
Download SingPass
Mobile
2
3
1
Set Up SingPass Mobile
Related FAQs
• What precaution should I take if I want to use fingerprint authentication / Touch ID for my SingPass Mobile app?
![Page 17: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/17.jpg)
2 Please wait while your app is being activated.
Note: This may take a while. Do not close the app until activation is complete.
Set up SingPass Mobile (2FA Users)
17
Use SingPass Mobile
Download SingPass
Mobile
2
3
1
Set Up SingPass Mobile
![Page 18: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/18.jpg)
2 Congratulations! Your SingPass Mobile app is now ready for use!
Set up SingPass Mobile (2FA Users)
18
Use SingPass Mobile
Download SingPass
Mobile
2
3
1
Set Up SingPass Mobile
![Page 19: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/19.jpg)
19
You have not set up SingPass 2FA and
would like to set up SingPass Mobile
Click to find out more!(page 20)
![Page 20: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/20.jpg)
2Launch the app and read the Terms of use and Privacy statement.
Tap ‘Okay’ to proceed to set up your SingPass Mobile app.
Set up SingPass Mobile (Non-2FA Users)
20
Use SingPass Mobile
Download SingPass
Mobile
2
3
1
Set Up SingPass Mobile
Related FAQs
• What do I need to set up SingPassMobile?
• I have not set up my 2FA, i.e. I do not have SMS 2FA or a OneKeyToken. How can I set up SingPassMobile on my mobile device?
• After setting up SingPass Mobile, do I still need my OneKey Token or SMS-OTP?
![Page 21: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/21.jpg)
2 Allow SingPass Mobile to send you notifications.
Set up SingPass Mobile (Non-2FA Users)
21
Use SingPass Mobile
Download SingPass
Mobile
2
3
1
Set Up SingPass Mobile
Related FAQs
• Without the need to enter my SingPass ID and password, is SingPass Mobile considered to be only one-factor authentication? Is SingPass Mobile safe to use?
![Page 22: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/22.jpg)
2
Set up SingPass Mobile (Non-2FA Users)
22
Use SingPass Mobile
Download SingPass
Mobile
2
3
1
Set Up SingPass MobileSwipe left or tap ‘Next’ for a quick overview of SingPass Mobile.
![Page 23: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/23.jpg)
2 Log in to your SingPass account with your SingPass ID and password.
Set up SingPass Mobile (Non-2FA Users)
23
Use SingPass Mobile
Download SingPass
Mobile
2
3
1
Set Up SingPass Mobile
![Page 24: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/24.jpg)
2 To proceed, tap ‘Register with PIN mailer’
Set up SingPass Mobile (Non-2FA Users)
24
Use SingPass Mobile
Download SingPass
Mobile
2
3
1
Set Up SingPass Mobile
![Page 25: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/25.jpg)
2Tap ‘Yes, send it to this address’ once you have confirmed that your address is correct.
A PIN mailer will be sent to this address for you to activate your app.
Set up SingPass Mobile (Non-2FA Users)
25
Use SingPass Mobile
Download SingPass
Mobile
2
3
1
Set Up SingPass Mobile
Note: You will only see a postal code for Singapore addresses.
![Page 26: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/26.jpg)
2Wait for the PIN mailer to reach you at your registered address.
The PIN mailer may take up to five working days to arrive.
Set up SingPass Mobile (Non-2FA Users)
26
Use SingPass Mobile
Download SingPass
Mobile
2
3
1
Set Up SingPass Mobile
Note: International mail may take longer to arrive.
![Page 27: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/27.jpg)
2When you have received your PIN mailer, launch the SingPass Mobile app and follow the instructions in the mailer.
Tap “Continue with PIN mailer”
Set up SingPass Mobile (Non-2FA Users)
27
Use SingPass Mobile
Download SingPass
Mobile
2
3
1
Set Up SingPass Mobile
![Page 28: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/28.jpg)
2 Enter the one-time password found within the PIN mailer.
Set up SingPass Mobile (Non-2FA Users)
28
Use SingPass Mobile
Download SingPass
Mobile
2
3
1
Set Up SingPass Mobile
![Page 29: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/29.jpg)
2
Set up SingPass Mobile (Non-2FA Users)
29
Use SingPass Mobile
Download SingPass
Mobile
2
3
1
Please wait while the app verifies your identity.
Set Up SingPass Mobile
![Page 30: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/30.jpg)
2 Once your identity has been confirmed, tap ‘Continue’.
Set up SingPass Mobile (Non-2FA Users)
30
Use SingPass Mobile
Download SingPass
Mobile
2
3
1
Set Up SingPass Mobile
![Page 31: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/31.jpg)
2Create your own 6-digit passcode for you to verify your identity when using SingPass Mobile.
Set up SingPass Mobile (Non-2FA Users)
31
Use SingPass Mobile
Download SingPass
Mobile
2
3
1
Set Up SingPass Mobile
Note: When using SingPass Mobile, you can choose to log in using your fingerprint or this 6-digit passcode. Do remember it!
![Page 32: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/32.jpg)
2 Re-enter your passcode to confirm.
Set up SingPass Mobile (Non-2FA Users)
32
Use SingPass Mobile
Download SingPass
Mobile
2
3
1
Set Up SingPass Mobile
![Page 33: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/33.jpg)
2
Set up SingPass Mobile (Non-2FA Users)
33
Enable Touch ID to log in using your fingerprint.
If you have an iPhone with Face ID feature, you will be prompted to enable Face ID instead.
Use SingPass Mobile
Download SingPass
Mobile
2
3
1
Set Up SingPass Mobile
Related FAQs
• What precaution should I take if I want to use fingerprint authentication / Touch ID for my SingPass Mobile app?
![Page 34: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/34.jpg)
2 Please wait while your app is being activated.
Note: This may take a while. Do not close the app until activation is complete.
Set up SingPass Mobile (Non-2FA Users)
34
Use SingPass Mobile
Download SingPass
Mobile
2
3
1
Set Up SingPass Mobile
![Page 35: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/35.jpg)
2 Congratulations! Your SingPass Mobile app is now ready for use!
Set up SingPass Mobile (Non-2FA Users)
35
Use SingPass Mobile
Download SingPass
Mobile
2
3
1
Set Up SingPass Mobile
![Page 36: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/36.jpg)
36
Using a QR Code(page 37)
Using a Push
Notification(page 61)
Now that you have successfully set up the
app, learn how to log in to digital services:
You do not need to enter your SingPass ID or password! Logging in on desktop and do not have a camera phone?
![Page 37: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/37.jpg)
37
QR Login allows you to log in without your
SingPass ID or password.
Select one of the options below:
QR Login
(on Mobile)(page 38)
QR Login
(on Desktop)(page 48)
![Page 38: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/38.jpg)
38
If you are logging in on a mobile device,
QR Login allows you to log in by
tapping a QR code on the login page.
Click to find out more!(page 39)
![Page 39: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/39.jpg)
3 Visit a government website and select ‘Log in with SingPass’.
Use SingPass Mobile – QR Login (Mobile)
39
Download SingPass
Mobile
2
3
1
Use SingPass Mobile
a. QR Login (Mobile)
b. QR Login (Desktop)
c. Push Notification
Set Up SingPass Mobile
Related FAQs
• How do I set SingPass Mobile as my default 2FA?
![Page 40: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/40.jpg)
3 Tap to reveal the QR code on the top right hand corner.
Use SingPass Mobile – QR Login (Mobile)
40
Download SingPass
Mobile
2
3
1
Use SingPass Mobile
a. QR Login (Mobile)
b. QR Login (Desktop)
c. Push Notification
Set Up SingPass Mobile
![Page 41: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/41.jpg)
3 Tap (touch and release) on the QR code to launch the SingPass Mobile app.
Use SingPass Mobile – QR Login (Mobile)
41
Download SingPass
Mobile
2
3
1
Use SingPass Mobile
a. QR Login (Mobile)
b. QR Login (Desktop)
c. Push Notification
Set Up SingPass Mobile
![Page 42: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/42.jpg)
3 Confirm your login request.
Use SingPass Mobile – QR Login (Mobile)
42
Download SingPass
Mobile
2
3
1
Use SingPass Mobile
a. QR Login (Mobile)
b. QR Login (Desktop)
c. Push Notification
Set Up SingPass Mobile
![Page 43: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/43.jpg)
3 Use Touch ID / Face ID to verify your identity.
Use SingPass Mobile – QR Login (Mobile)
43
Download SingPass
Mobile
2
3
1
Use SingPass Mobile
a. QR Login (Mobile)
b. QR Login (Desktop)
c. Push Notification
Set Up SingPass Mobile
Related FAQs
• What precaution should I take if I want to use fingerprint authentication / Touch ID for my SingPass Mobile app?
![Page 44: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/44.jpg)
3 You may also choose to enter your 6-digit passcode.
Use SingPass Mobile – QR Login (Mobile)
44
Download SingPass
Mobile
2
3
1
Use SingPass Mobile
a. QR Login (Mobile)
b. QR Login (Desktop)
c. Push Notification
Set Up SingPass Mobile
![Page 45: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/45.jpg)
3 Please wait while the app verifies your identity.
Use SingPass Mobile – QR Login (Mobile)
45
Download SingPass
Mobile
2
3
1
Use SingPass Mobile
a. QR Login (Mobile)
b. QR Login (Desktop)
c. Push Notification
Set Up SingPass Mobile
![Page 46: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/46.jpg)
3 Success! You are now logged in!
Use SingPass Mobile – QR Login (Mobile)
46
Download SingPass
Mobile
2
3
1
Use SingPass Mobile
a. QR Login (Mobile)
b. QR Login (Desktop)
c. Push Notification
Set Up SingPass Mobile
![Page 47: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/47.jpg)
3You will automatically be directed back to the digital service page that you are trying to access.
Use SingPass Mobile – QR Login (Mobile)
47
Download SingPass
Mobile
2
3
1
Use SingPass Mobile
a. QR Login (Mobile)
b. QR Login (Desktop)
c. Push Notification
Set Up SingPass Mobile
![Page 48: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/48.jpg)
48
If you are logging in on a desktop browser,
QR Login allows you to log in by
scanning a QR code on the login page.
Click to find out more!(page 49)
![Page 49: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/49.jpg)
3 If you are using a desktop computer, visit a government website and select ‘Log in with SingPass’.
Use SingPass Mobile – QR Login (Desktop)
49
Download SingPass
Mobile
2
3
1
Use SingPass Mobile
a. QR Login (Mobile)
b. QR Login (Desktop)
c. Push Notification
Set Up SingPass Mobile
Related FAQs
• How do I set SingPass Mobile as my default 2FA?
![Page 50: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/50.jpg)
3Click to reveal the QR code on the top right hand corner.
Use SingPass Mobile – QR Login (Desktop)
50
Download SingPass
Mobile
2
3
1
Use SingPass Mobile
a. QR Login (Mobile)
b. QR Login (Desktop)
c. Push Notification
Set Up SingPass Mobile
![Page 51: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/51.jpg)
3 The QR code is displayed.
Use SingPass Mobile – QR Login (Desktop)
51
Download SingPass
Mobile
2
3
1
Use SingPass Mobile
a. QR Login (Mobile)
b. QR Login (Desktop)
c. Push Notification
Set Up SingPass Mobile
![Page 52: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/52.jpg)
3 Launch your SingPass Mobile app on your phone and tap the ‘Scan’ button.
Use SingPass Mobile – QR Login (Desktop)
52
Download SingPass
Mobile
2
3
1
Use SingPass Mobile
a. QR Login (Mobile)
b. QR Login (Desktop)
c. Push Notification
Set Up SingPass Mobile
Related FAQs
• How do I use the QR code scanner on the SingPass Mobile app?
• Can I use other QR code scanner apps to log in to government digital services?
• I am unable to access SingPassMobile’s QR code scanner. What should I do?
![Page 53: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/53.jpg)
3 Allow SingPass Mobile to access your camera. You will need to acknowledge this notification only once.
Use SingPass Mobile – QR Login (Desktop)
53
Download SingPass
Mobile
2
3
1
Use SingPass Mobile
a. QR Login (Mobile)
b. QR Login (Desktop)
c. Push Notification
Set Up SingPass Mobile
Related FAQs
• Without the need to enter my SingPass ID and password, is SingPass Mobile considered to be only one-factor authentication? Is SingPass Mobile safe to use?
![Page 54: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/54.jpg)
3 Use your phone to scan the QR codedisplayed on the SingPass login page.
Use SingPass Mobile – QR Login (Desktop)
54
Download SingPass
Mobile
2
3
1
Use SingPass Mobile
a. QR Login (Mobile)
b. QR Login (Desktop)
c. Push Notification
Set Up SingPass Mobile
Scan the QR code on the
SingPass login page
![Page 55: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/55.jpg)
Use SingPass Mobile – QR Login (Desktop)
55
Download SingPass
Mobile
2
3
1
Use SingPass Mobile
a. QR Login (Mobile)
b. QR Login (Desktop)
c. Push Notification
Set Up SingPass Mobile 3 Confirm your login request.
![Page 56: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/56.jpg)
3 Use Touch ID / Face ID to verify your identity.
Use SingPass Mobile – QR Login (Desktop)
56
Download SingPass
Mobile
2
3
1
Use SingPass Mobile
a. QR Login (Mobile)
b. QR Login (Desktop)
c. Push Notification
Set Up SingPass Mobile
Related FAQs
• What precaution should I take if I want to use fingerprint authentication / Touch ID for my SingPass Mobile app?
![Page 57: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/57.jpg)
3 You may also choose to enter your 6-digit passcode.
Use SingPass Mobile – QR Login (Desktop)
57
Download SingPass
Mobile
2
3
1
Use SingPass Mobile
a. QR Login (Mobile)
b. QR Login (Desktop)
c. Push Notification
Set Up SingPass Mobile
![Page 58: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/58.jpg)
3 Please wait while the app verifies your identity.
Use SingPass Mobile – QR Login (Desktop)
58
Download SingPass
Mobile
2
3
1
Use SingPass Mobile
a. QR Login (Mobile)
b. QR Login (Desktop)
c. Push Notification
Set Up SingPass Mobile
![Page 59: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/59.jpg)
3 Success! You are now logged in!
Use SingPass Mobile – QR Login (Desktop)
59
Download SingPass
Mobile
2
3
1
Use SingPass Mobile
a. QR Login (Mobile)
b. QR Login (Desktop)
c. Push Notification
Set Up SingPass Mobile
![Page 60: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/60.jpg)
3 The digital service page will load automatically on your desktop.
Use SingPass Mobile – QR Login (Desktop)
60
Download SingPass
Mobile
2
3
1
Use SingPass Mobile
a. QR Login (Mobile)
b. QR Login (Desktop)
c. Push Notification
Set Up SingPass Mobile
![Page 61: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/61.jpg)
61
If you are logging in on desktop and do
not have a camera phone, you can use the
Push Notification feature.
Click to find out more!(page 62)
![Page 62: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/62.jpg)
3
Use SingPass Mobile – Push Notification
62
Download SingPass
Mobile
2
3
1
Use SingPass Mobile
a. QR Login (Mobile)
b. QR Login (Desktop)
c. Push Notification
Set Up SingPass Mobile
Related FAQs
• How do I set SingPass Mobile as my default 2FA?
If you are using a desktop computer, visit a government website and select ‘Log in with SingPass’.
![Page 63: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/63.jpg)
3 Enter your SingPass IDand password to login.
Use SingPass Mobile – Push Notification
63
Download SingPass
Mobile
2
3
1
Use SingPass Mobile
a. QR Login (Mobile)
b. QR Login (Desktop)
c. Push Notification
Set Up SingPass Mobile
![Page 64: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/64.jpg)
3You will receive a push notification on your phone.
Tap the notification to launch your SingPass Mobile app.
Use SingPass Mobile – Push Notification
64
Download SingPass
Mobile
2
3
1
Use SingPass Mobile
a. QR Login (Mobile)
b. QR Login (Desktop)
c. Push Notification
Set Up SingPass Mobile
Note: If you have missed the notification, you can launch your SingPass Mobile app to find it. Be quick as it will be valid for 2 minutes!
Related FAQs
• I did not receive any push notification. What should I do?
![Page 65: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/65.jpg)
3 Confirm your login request.
Use SingPass Mobile – Push Notification
65
Download SingPass
Mobile
2
3
1
Use SingPass Mobile
a. QR Login (Mobile)
b. QR Login (Desktop)
c. Push Notification
Set Up SingPass Mobile
![Page 66: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/66.jpg)
3 Use Touch ID / Face ID to verify your identity.
Use SingPass Mobile – Push Notification
66
Download SingPass
Mobile
2
3
1
Use SingPass Mobile
a. QR Login (Mobile)
b. QR Login (Desktop)
c. Push Notification
Set Up SingPass Mobile
Related FAQs
• What precaution should I take if I want to use fingerprint authentication / Touch ID for my SingPass Mobile app?
![Page 67: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/67.jpg)
3 You may also choose to enter your 6-digit passcode.
Use SingPass Mobile – Push Notification
67
Download SingPass
Mobile
2
3
1
Use SingPass Mobile
a. QR Login (Mobile)
b. QR Login (Desktop)
c. Push Notification
Set Up SingPass Mobile
![Page 68: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/68.jpg)
3 Please wait while the app verifies your identity.
Use SingPass Mobile – Push Notification
68
Download SingPass
Mobile
2
3
1
Use SingPass Mobile
a. QR Login (Mobile)
b. QR Login (Desktop)
c. Push Notification
Set Up SingPass Mobile
![Page 69: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/69.jpg)
3 Success! You are now logged in!
Use SingPass Mobile – Push Notification
69
Download SingPass
Mobile
2
3
1
Use SingPass Mobile
a. QR Login (Mobile)
b. QR Login (Desktop)
c. Push Notification
Set Up SingPass Mobile
![Page 70: SingPass Mobile User Guide (iOS Users) · •Push Notification (page 61) In this document, you will find step-by-step instructions for the following: 1 Visit the App Store and download](https://reader030.vdocuments.site/reader030/viewer/2022041302/5e12bda5f3fbb704f10fdfff/html5/thumbnails/70.jpg)
3
Use SingPass Mobile – Push Notification
70
Download SingPass
Mobile
2
3
1
Use SingPass Mobile
a. QR Login (Mobile)
b. QR Login (Desktop)
c. Push Notification
Set Up SingPass MobileThe digital service page will load automatically on your desktop.