siemens industrial services: know-how exchange

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Janice Webb

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Page 1: Siemens Industrial Services: Know-how Exchange

Janice Webb

Page 2: Siemens Industrial Services: Know-how Exchange

Brainstorming Focus your topics Structure your project Main Points Creativity Getting people excited!

Page 3: Siemens Industrial Services: Know-how Exchange
Page 4: Siemens Industrial Services: Know-how Exchange

22,000 employees Starting from scratch Time consuming Expensive Prone to pitfalls

Page 5: Siemens Industrial Services: Know-how Exchange

Knowledge-sharing network Compiled database Worldwide Customer benefits Increased Process Performance Immediate results

Page 6: Siemens Industrial Services: Know-how Exchange

Developed in 1998 by Dr. Hartmut Freitag in Erlangen, Germany

3 languages Ability to contribute

ONE PROBLEM

Page 7: Siemens Industrial Services: Know-how Exchange
Page 8: Siemens Industrial Services: Know-how Exchange

Everybody has access No longer needed Mistakes capitalized

Page 9: Siemens Industrial Services: Know-how Exchange

Everything is not given Employees are able to download

standard operations, like planning, project management, and quality assurance

Employees are utilized (brain-picking) Better marketing tool Save $$

Page 10: Siemens Industrial Services: Know-how Exchange

Problems solved Communicating the know-how

(competence) Increase in planning reliability Saves time Transferred easily Siemens Industrial Services is more

progressive