SHS Board MeetingWelcome!February 25, 2010Agenda set for 8:30a-3:00p

Board Agenda 02/25/10

• Agenda Review & introductions

• Level setting with 2010 (3 up/3 down)

• Resource 1: Budget (John Templin)

• Break

• Resource 2: People

• Resource 3: Tools

• Working Lunch – address timely business issues

• Bylaw Verbiage Change

• SHS / IIE to become active in the national electronic healthcare records initiative (BOT needs a response)

• SHS Scholarship – collecting donations

• Newsletter process – what are we going to do?

• IIE Annual Meeting representation?

• BOD monthly meetings

• Business meeting overview (David Cowan)

• Break

• Resource 4: Time

• Defining success break out / brainstorming groups

• Report out

• Next Steps & Conference Reminders

LATER TODAY:

• Committee Meetings

• Reception

• Meet in lobby & walk to dinner

8:30 – 9:30

9:30 – 9:45

9:45 – 10:05

10:05 – 10:15

10:15 – 11:15

11:15 – 12:15

12:15 – 1:00

1:00 – 1:15

1:15 – 1:30

1:30 – 2:10

2:10 – 2:20

2:20 – 2:30

2:30 – 2:45

3:00

5:00

6:30

SHS and it’s history …Founded in 1948, IIE is dedicated to serving the professional needs of industrial engineers and all individuals involved with improvingquality and productivity.

Health services became part of IIE in 1968.

SHS officially became a society of IIE in 1988. The society's mission is to contribute to the improvement of healthcare processes through systems engineering, analysis, and process improvement methods. SHS encourages the exchange of ideas and innovative techniques among healthcare professionals through a variety of mediums. Among the more than 700 members of SHS are management engineers, nurses, CEOs, directors of continuous improvement, administrators, clinicians, physicians, department managers, and students.

Do You Remember 1988?EVENTS

•United States Presidential Election 1988 George H. W. Bush (Republican) defeats Michael Dukakis (Democrat)

•Suspected Libyan terrorist bomb explodes on Pan Am jet over Lockerbie in Scotland on December 21st killing all 259 on board and 11 on the ground

•Savings and Loan scandals

•March 16 – Iran-Contra Affair: Lieutenant Colonel Oliver North and Vice Admiral John Poindexter are indicted on charges of conspiracy to defraud the United States

TECHNOLOGY•The Hubble Space Telescope is put into operation

•The US Stealth Bomber is unveiled

•First transatlantic fiber optic cable laid able to carry 40,000 telephone calls simultaneously

•The first major computer virus infects computers connected to the Internet.

Do You Remember 1988?Most Popular TV Shows Most Popular Movies Most Popular Books1. The Cosby Show (NBC)

1. Beetlejuice  Fiction

2. A Different World (NBC)

2. Big  1. "The Tommyknockers" by Stephen King

3. Cheers (NBC) 3. Bull Durham  2. "Patriot Games" by Tom Clancy

TOP 40 SONGS 1.  SWEET CHILD O’ MINE – Guns N’ Roses 2.   NEVER GONNA GIVE YOU UP – Rick Astley 3.  WISHING WELL – Terence Trent D’Arby 

Academy Awards Grammy Awards

Best Picture: "Rain Man"  Record of the Year: "Don't Worry, Be Happy" ... Bobby McFerrin

Best Director: Barry Levinson ... "Rain Man"

Best Song: "Don't Worry, Be Happy" ... Bobby McFerrin 

Best Actor: Dustin Hoffman ... "Rain Man" 

Best Album: "Faith" ... George Michael 

Best Actress: Jodie Foster ... "The Accused"

Male Vocalist: Bobby McFerrin ... "Don't Worry, Be Happy" Female Vocalist: Tracy Chapman ... "Fast Car"

AVERAGE NATIONAL PRICES 1988POSTAGE STAMP 0.25BREAD 1.28MILK 2.00GAS 1.07CAR $7,222.00INCOME $13,929.00HOUSE $123,182.00

Welcome to 2010!

Introduce yourself

Where do you live?

Why Healthcare?

What were you doing in 1988?

SHS Board of Directors 2010-11• President 2010-

2011:Marci Jackson

• President Elect Lucy Young

• Immediate Past President: David Cowan

• Directors 2008-2011▫ Mickey Patrick▫ Pauline Hogan

• Director 2009-2012▫ Jim Brachulis▫ Todd Schneider▫ Jean Ann Larson

• Director 2010-2013▫ Tangie Craft▫ Ron McDade

• Treasurer 2009-2011▫ John Templin

THANK YOU & FAREWELL to Departing SHS Board of Directors

Immediate Past President:

Pierce Story

&

Director: John Cook

2009 Initiative Assessment3 Up 3 Up / 3 Down

• Successful healthcare conference / ASQ strategic alliance• 300+ participants & 18 sponsors/exhibitors• Joint content / poster sessions

2009 Initiative Assessment3 Up 3 Up / 3 Down

• Successful healthcare conference / ASQ strategic alliance• 300+ participants & 18 vendors• Joint content / poster sessions

• Consistent Committee Activity• Membership• Newsletter• Kick-off : HC Initiative with V. Sahney• And MANY OTHERS SHS Only

membership launched

Awards & Recognition

4 new diplomates

Membership scorecard

Launching “No Wait

ED” Seminar

A new tool was created &

shared every other month

6 participants:2010 leadership

development course

Consistent communication: a record 17 monthly

newsletters without one missed since

08/08

More than 24 initiatives outlined for

2011

Monthly budget updates & 2011

draft budget

Social Networking

Hosted four webinars with 140 attendees

2009 Initiative Assessment3 Up 3 Up / 3 Down

• Successful healthcare conference / ASQ strategic alliance• 300+ participants & 18 vendors• Joint content / poster sessions

• Consistent Committee Activity• Membership• Newsletter• Kick-off : HC Initiative with V. Sahney• And MANY OTHERS

• Go Live! SHS web site• Web site committee input• Individual contributions / feedback• IIE staff effort

2009 Initiative Assessment3 Up / 3 Down3 Down

• Member Retention

2009 Initiative Assessment3 Up / 3 Down3 Down

• Member Retention

• Student outreach / engagement• Scholarship• Student Paper promotion• Virtual chapters• Participation in Regional IIE meetings

2009 Initiative Assessment3 Up / 3 Down3 Down

• Member Retention

• Student outreach / engagement• Scholarship• Student Paper promotion• Virtual chapters• Participation in Regional IIE meetings

• Member Volunteer Resources• MANY individual efforts keeping the engine move forward

Tom Best

Ron McDade

Jean Ann Larson

Ashley Benedict

Kezban Yagci

Gavin Richards

Vin Sahney

Resources to be Successful in 2010

Budget

People

Tools

Time

Budget

People

Resource 2: People

InitiativesA. Host expert panel discussions or offer

“masters level” sessions at 2011 conference. Bring leaders to the table and encourage dialogue

B. Engaging diplomates in specific mission (maybe as defined above)

C. Immediately contact all 2010 attendees post-conference

D. Expand poster sessions at 2011 conference

E. Improve "Welcome Kit" for new members

F. Pursue SHS / ASQ joint memberships

G. Partnering Opportunities: Aligning with professional or corporate organizations

ASQ IE Educators PremierMilitary/Gov’t Mayo Clinic VA CoEVeterans Health Association

H. Membership / Volunteer awards: $50 training voucher. This coupon would be good for 12 months for any SHS education offering including the annual conference

I. Leadership Development 2010 & 2011

J. Speaker /representative to the Regional Student meetings and engagement with HC IE university programs.

K. Mentor program at 2011 conference

L. Scholarship / Student Paper Competition

M. Recognize committee leaders & members: send a letter to their CEOs or craft a press release & forward to organizational newsletter

N. Exhibiting at two national conferences (Mayo & one other)

Resource 2: People

Tools

Resource 3: Tools

InitiativesA. Grow web & additional resource so that every

IE student knows health care is an option for their career: Initiate on-line education for IEs new to health care

B. Provide canned presentation & tools to engage our membership to easily reach out to universities.

C. Combine conference presentations into topical webinar

D. Continue offering Webinars / Seminars: Offer content & partner with other professional organizations similar to HIMSS ME-PI

E. SHS should have a stronger core message and strategic initiative: drive that message with associated marketing

F. Create packaged toolkits / disseminate education programs to put in front of CMO, MHA school programs, Medical school.

G. Identify best conference presentation & use ghostwriting to publish presentations

H. Take advantage of current technology tools / websites / social networking making them ever present

I. Foster (push & encourage) great presenters to submit papers to fellow organizations

J. Constantly seek to improve SHS website based on member feedback

Resource 3: Tools

Resource 4: Time•Committee Structure / Assignments

•Committee Meetings

•Board of Directors Fall Meeting

Body of Knowledge

2009 SHS Committees …

Membership

Leadership Development

Tools & Content

Webinar/Seminar

Website Development

Conference

Academic / Students

Partnering / Industry Impact

Partnering with IIE Marketing

What should 2010 look like?

Mickey Patrick

Pauline Hogan

Jim Brachulis

Todd Schneider

Jean Ann Larson

Tangie Craft

Ron McDade

Lucy Young

David Cowan

Marci Jackson

Connecting the Dots

Resource 4: Time

•Board Monthly Meeting

•Board of Directors Fall Meeting ??

Similar to the events list of 1988, what will people be saying about SHS in

2011?

We know we were successful if …

2010 SHS Annual Conference

• Slideshow feedback

• Conference responsibilities• Wear your shirts tomorrow• Business meeting (reserved table?) vs. mentor

responsibilities• Attend tonight’s reception & the vendor reception• Make the rounds & thank the vendors• SHS booth duty – if you cannot fill, find a replacement• SHS Scholarship donations

• Recruit those volunteers!