shrm 2013 annual conference chicago jon ingham
DESCRIPTION
Presentation at SHRM's Annnual HR Conference 2013 - the New HRTRANSCRIPT
Jon Ingham June 18th 2013Executive ConsultantSocial [email protected]
Social Networks and Social TechnologiesAll Part of the New HR
@joningham#SHRM13
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STRUCTURE
SYSTEMSSTRATEGY
STAFFSTYLE
SKILLS
SHAREDVALUES Activities
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Outcomes
Organisational Health:
Accountability Capabilities Co-ordination and control Culture and climate Direction External orientation Innovation and learning Leadership Motivation
Organisation Capital
HumanCapital
SocialCapital
Organisational Capability
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Outcomes BusinessImpactsActivities
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Outcomes BusinessImpactsActivities
Benefits: #1
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Outcomes BusinessImpactsActivities
Benefits: #2
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Outcomes BusinessImpactsActivities
Benefits: #3
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Outcomes BusinessImpactsActivities
Benefits: #4
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Outcomes BusinessImpactsActivities
Benefits: #5
Accountability
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Outcomes BusinessImpactsActivities
Benefits: #6
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Outcomes BusinessImpactsActivities
SocialCapital
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In your organisation, what really makes the difference to business performance?
The individual quality / capabilities / performance of the your people, or the way your people work together?
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Human Capital
Social Capital
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In your organisation, what proportion of your HR activities focuses on creating social capital vs human capital?
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Formal Structure Informal StructureExploration & Production
Zaheer
Schultz
Mitchell
Klimchuck
Angelo
Keller
Smith
GeologyDhillon
Myers
PetrophysicalCrossley
ExplorationAvery
Cordoza
Sutherland
Ramirez
DrillingMcWatters
Waring
ProductionHussan
ReservoirHopper
ProductionMilavec
Senior Vice PresidentMares
Steve showed you:
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Social Capital Strategy
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Outcomes BusinessImpactsActivities
Business Processes
Customers Finances
AlumniManagement Recruiting
Onboarding
PerformanceManagement
Learning &Development
Communication
CareerManagement
Reward &Recognition
SocialApproaches
• Each year, Goldman Sachs invests over 100,000 hours in conversations with prospective employees
• About 5,000 applicants speak to 10 members of the firm
• About 2,500 speak to 30 members
‘Social Recruiting’
Gary Hamel: "Management 2.0 is going to look like web 2.0:• Everyone has a voice• Capability counts for more than credentials and titles• Commitment is voluntary• Power is granted from below• Authority is fluid and contingent on value-added• The only hierarchies are "natural" hierarchies• Communities are self-defining• Individuals are richly empowered with information• Just about everything is decentralised• Ideas compete on an equal footing• It's easy for buyers and sellers to find each other• Resources are free to follow opportunities• Decisions are peer-based.”•
John Mackey, Whole Food Stores:“Love is not something that is commonly explored in business. But it’s time for love to come out of the closet. It’s a wave that’s going to grow. For competitive advantage....”
OutcomesActivities
Individual IndividualHR
HumanCapital
Social SocialHR
SocialCapital
Multiplying the Benefits
blog.social-advantage.com
strategic-hcm.blogspot.com
linkedin.com/in/joningham
twitter.com/joningham
social-advantage
Social Networks and Social TechnologiesAll Part of the New HR
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