SHOPPING SEARCH

E-BUSINESS

By Nigora Sapayeva

AGENDA

• Introduction• Advantages of online shopping• Online shopping with Google’sFroogle• Virtual shopping Malls

• eBay.com• Amazon.com

• Fraud and security concerns• Conclusion

INTRODUCTION

DefinitionBuying goods and services over the internet, by phone or by mail.Buying goods and services over the internet, by phone or by mail.

In the late 1990s more people gained access to the internet and a range of shopping portals were built.

In the late 1990s more people gained access to the internet and a range of shopping portals were built.

In 2006, from November 1st to December 26th online shopping soared to 23.1 billion dollars. In 2008, online consumer spending was 180.5 billion dollars.

In 2006, from November 1st to December 26th online shopping soared to 23.1 billion dollars. In 2008, online consumer spending was 180.5 billion dollars.

Advantages of Online Shopping

• Convinience online stores are usually available 24 hours a day. browsing an online catalog can be faster than browsing a physical store.

• Information and review Online stores must describe products for sale with text, photos, and multimedia files

• Price and selestion Shopping online is being able to quickly seek out deals for items or services with many different vendors.

Online Shopping With Google’s Froogle

• 2002 Google lounched a beta version of a new shopping search tool colled Froogle.

• In 2007 it was renamed to Google Product Search

• Froogle was organized as a directory with 15 different product categories

Click on the Shopping link

Click to browse

products

Enter your query

Link with the seller’s nameand the rating

Sort the results

Advanced product search

look for specified range of price

Product search: functions

Product Search doesn’t actually sell things.

When Google finds a page which is sell something it collects information in Froogle.

Vendors don’t pay to have their products included in Froogle’s search results

Virtual shopping malls

eBay.com

E-Bay.com is managed by an American Internet company eBay Inc.

Three Types of Auctions Auction-style listings allow the seller to offer one or

more items for sale for a specified number of days.

Fixed Price format allows the seller to offer one or more items for sale at a Buy It Now price.

Dutch Auctions allow the seller to offer two or more identical items in the same auction. Bidders can bid for any number from one item up to the total number offered.

Features of eBay.com Seller Ratings In 2007, eBay began using detailed seller ratings with four different

categories. These ratings are anonymous. It helps future buyers to make a right decision, while choosing goods.

Earning money eBay provides sellers with internet-platform for selling of any

products. The company itself plays the role of an intermediary in a purchase contract between seller and buyer.

Sellers pay due for listing of their products in this site(Insertion Fee) and the rate from sales price(Final Value Fee).

The purchasers use eBay free. Thereby, profit of eBay related directly to sales volume.

Why this business-model is effective?

Lack of geographical barriers Lack of language barriers Lack of time-frame The huge amount of purchasers The huge amount of sellers

AMAZON.COM Amazon.com, Inc. is an American-based multinational

electronic commerce company was created in the July 1995.

In 1998 it started as an on-line bookstore but soon diversified to product lines of VHS, DVD, music CDs and MP3s, computer software, video games, electronics, apparel, furniture, food, toys, etc.

Nowadays, Amazon.com includes 34 categories of goods

615 million visitors annually by 2008

Earning money

Amazon derives about 40 percent of its sales from affiliates whom they call Associates, and third party sellers who list and sell products on the Amazon websites.

Amazon reported over 1.3 million sellers sold products through Amazon's World Wide Web sites in 2007.

Unlike eBay, Amazon sellers do not have to maintain separate payment accounts; all payments and payment security are handled by Amazon itself.

Fraud and security concerns

A number of resources offer advice on how consumers can protect themselves when using online retailer services. These include:

Sticking with known stores, or attempting to find independent consumer reviews of their experiences;

Ensuring that the retailer has an acceptable privacy policy posted.

Ensuring that the vendor address is protected with SSL when entering credit card information. If it does the address on the credit card information entry screen will start with "HTTPS".

Using strong passwords, without personal information. Another option is a "pass phrase," which might be something like: "I shop 4 good a buy!!"

Conclusion Today more people use online shopping as faster, more comfortable

and not restricted by assortment system of shopping. There is a lot of websites and tools to help consumer with online

purchasing decision. Moreover, different product price comparison services help

customers to compare the prices of identical goods offered by different sellers.

Consumers are asked to rate the sellers on a rating scale from one to five stars. The next buyers can rely on these rates choosing a certain product on the future.

Shopping portals, shopping robot, business rating sites, thrust verification sites, and other shopping aids also are available.

REFERENCES http://en.wikipedia.org/wiki/Price_compariso

n_service http://searchenginewatch.com/2161381 http://www.googleguide.com/products.html www.stylishdesign.com/page/4/ http://www.nytimes.com/2007/04/27/techno

logy/27amazon.html Horan R. Electronic Commerce A Managerial

Perspective 2004. Copyright 2004 by Pearson Education Inc.

Thank you!