sheri wade resume - benefits

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SHERI WADE Cell: (760) 445-8818 [email protected] Home: (760) 231-5768 PROFESSIONAL HUMAN RESOURCES BENEFITS ADMINISTRATOR Over 12 years of experience in the administration and coordination of benefits in a multi-state and multi-location environment. Strengths include exceptional customer service/organization skills, proven team player, and strong attention to detail in order to take on multiple projects in a fast-paced environment. Successful in resolving benefit issues involving claims as well as complex questions. Challenge- driven to help further my career in the Human Resources field. CATALINA RESTRAURANT GROUP, Carlsbad, CA Catalina Restaurant Group was the Support Center to 146 Coco’s and Carrows restaurants in California, Arizona and Nevada. Human Resources Benefits Administrator 2008 – present Provide assistance in the coordination and administration of company benefit programs, including maintenance of data on vendor systems for 3,500+ employees. Responsible for coordinating and administering COBRA and Flexible Spending through third party vendors. Responsible for all leave of absences until outsourced to third party administrator at which point monitored for accurate record keeping. Responsible for new employee orientation to introduce company benefits plans as well as on-boarding activities. Propose benefit options to employees as well as answer questions regarding complaints about insurance coverage and/or claims by researching, investigation and resolving the issue. Implemented an on-line benefit enrollment process and rolled it out to all employees for Open Enrollment. Deliver Open Enrollment presentation each year for all Corporate employees and answer benefit questions pertaining to the enrollment. Review all employees annual benefit enrollment online for accuracy and approve new enrollments and changes in HRIS system. Maintain Human Resource database by entering personnel action transactions into the system. Prepare ad hoc and custom reports as requested. Periodically audit database and files to ensure accuracy.

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Page 1: Sheri Wade Resume - Benefits

SHERI WADECell: (760) 445-8818

[email protected] Home: (760) 231-5768

PROFESSIONAL HUMAN RESOURCES BENEFITS ADMINISTRATOR

Over 12 years of experience in the administration and coordination of benefits in a multi-state and multi-location environment. Strengths include exceptional customer service/organization skills, proven team player, and strong attention to detail in order to take on multiple projects in a fast-paced environment. Successful in resolving benefit issues involving claims as well as complex questions. Challenge-driven to help further my career in the Human Resources field.

CATALINA RESTRAURANT GROUP, Carlsbad, CACatalina Restaurant Group was the Support Center to 146 Coco’s and Carrows restaurants in California, Arizona and Nevada.

Human Resources Benefits Administrator 2008 – present

Provide assistance in the coordination and administration of company benefit programs, including maintenance of data on vendor systems for 3,500+ employees.

Responsible for coordinating and administering COBRA and Flexible Spending through third party vendors.

Responsible for all leave of absences until outsourced to third party administrator at which point monitored for accurate record keeping.

Responsible for new employee orientation to introduce company benefits plans as well as on-boarding activities.

Propose benefit options to employees as well as answer questions regarding complaints about insurance coverage and/or claims by researching, investigation and resolving the issue.

Implemented an on-line benefit enrollment process and rolled it out to all employees for Open Enrollment.

Deliver Open Enrollment presentation each year for all Corporate employees and answer benefit questions pertaining to the enrollment.

Review all employees annual benefit enrollment online for accuracy and approve new enrollments and changes in HRIS system.

Maintain Human Resource database by entering personnel action transactions into the system. Prepare ad hoc and custom reports as requested. Periodically audit database and files to ensure accuracy.

Reconcile monthly insurance and vendor invoices, code and process for payment in a timely

Provide support to the Senior Director, Human Resources with benefit planning and projects as needed.

Responsible for completing the EEOC reporting and compiling the Schedule A’s for the 5500 reporting.

Assisted in the implementation of two HRIS Systems --- Ceridian and Paycom.

Assisted in the Field Bonus Program by compiling data for finance department to determine bonus payout.

Responsible for administering company required, non-slip shoe program through Shoes for Crews by processing all shoe orders from employees, ensuring deductions were downloaded into the HRIS system in a timely manner and handling any issues arising from the shoe order.

Page 2: Sheri Wade Resume - Benefits

Responsible for processing all vacation and sick requests for employees.

CERTIFICATIONS

Certified Notary Public, commission expiring January 17, 2017

COMPUTER SKILLSProficient in Ceridian and Paycom HRIS Systems and Everest

Proficient in Microsoft Word, Excel and OutlookKnowledgeable in Microsoft PowerPoint