sharing quality improvement experiences across the who ...€¦ · initiation of breastfeeding...
TRANSCRIPT
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Point of Care Quality Improvement (www.pocqi.org)
Sharing Quality Improvement Experiences
across the WHO South East Area Region
Friday, 3rd August 2018
Parti ipa ts to use hat o to introduce themselves
MYANMAR
Improving Essential Newborn Care
Fro o e hospital to a
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Guidelines
• Please use the chat box to:
Introduce yourselves
Ask questions
Contribute throughout the session
All participants please remain muted.
To speak please message in the chat box and we will
unmute you
• Please be patient with the technology
• Any connection problems
– Send Email [email protected]
• Participate, Share and Learn
• Twitter #QISEA August 2018 2
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Webinar Roles
Presenter:
Professor Thein Thein Hnin
Neonatologist
Wo e ’s a d Childre ’s Hospital, Taunggyi
Southern Shan State
Myanmar
Moderator:
Dr. Aparna Sharma
Associate Professor,
Obstetrics & Gynecology,
AIIMS, New Delhi
India August 2018 3
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Improvement of Essential Newborn Care at
Wo e s a d Childre s Hospital Tau gg i Southern Shan State
Myanmar (Burma)
Professor Thein Thein Hnin
Neonatologist
August, 2018
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Today’s presentation outline
August 2018 5
1. QI projects at Women’s and Children’s Hospital (WCH),
Taunggyi (Tgi)
2. Learning points from QI projects at WCH, Tgi
3. How QI culture was spread to other hospitals in
Myanmar
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Today’s presentation outline
August 2018 6
1. QI projects at Women’s and Children’s Hospital
(WCH), Taunggyi (Tgi)
2. Learning points from QI projects at WCH, Tgi
3. How QI culture was spread to other hospitals in
Myanmar
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How QI was brought to Myanmar (Burma)
August 2018 7
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Quality Improvement of Newborn Care at
WCH, Taunggyi
2016 June to
October
Updating immediate newborn care
practice
August 2018 8
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Four Steps for Quality Improvement
• Step 1: Identifying a problem, forming a team
and writing an aim statement
• Step 2: Analyzing and measuring quality of care
• Step 3: Developing and testing changes
• Step 4: Sustaining improvements
August 2018 9
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Step 1: Problem identification, team forming,
and aim statement
Problems
1. At the time of delivery, immediate cord clamping was done.
2. The baby was brought to the radiant warmer and all the steps
of immediate newborn care (drying, weighing, Vitamin K
injection and other physical examination) were performed
under radiant warmer at labor room in WCH, Taunggyi.
August 2018 10
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Problems
August 2018 11
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Problems (Continued)
August 2018 12
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Step 1: Problem identification, team forming,
and aim statement
Problems
1. Un-updated method of Immediate Newborn Care
2. Gaps in the knowledge and skills of health care
providers in Women and Children’s Hospital, Taunggyi
3. No record of data around quality of immediate
newborn care practice
August 2018 13
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Step 1: Problem identification, team forming,
and aim statement
Forming QI team
Advocacy Meeting : 23rd May, 2016
Medical Superintendent
Matron Medical officers, Ward
Sisters and nurses of both
Ob & Gy Ward and
neonatal unit
Obstetricians
Neonatologists All other relevant staff
August 2018 14
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Step 1: Problem identification, team forming,
and aim statement
Aim
To provide an updated immediate newborn care
to 80% of eligible newborns born in WCH,
Taunggyi, within eight weeks (from 1st June to
31st July 2016)
August 2018 15
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Four Steps for Quality Improvement
• Step 1: Identifying a problem, forming a team
and writing an aim statement
• Step 2: Analyzing and measuring quality of care
• Step 3: Developing and testing changes
• Step 4: Sustaining improvements
August 2018 16
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Fish Bone Method
Policy
Procedure Place
People
Mandate from
neonatologist not there
No checklist
Matron not aware Changing shifts
Lack of essential skills
e.g skin to skin contact
Responsibility
for data entry
undefined
Shortage of staff
Lack of knowledge and awareness
Availability of linen
Lack of preparation at birth place
Exact sequence of events
Not defined
August 2018
Step 2: Analysing the problem, and measuring the quality of care
17
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Yes Time and date of
delivery No
Note Time of delivery
Place on Mother's abdomen
Dry thoroughly body, head, eye
Check respiration
Removal of wet towel
Skin to skin contact
Cover blanket and head
Pulsation, cord clamp ( time)
Identification of labels
Initiation of BF
Shift to PN ward
Name
Signature
Immediate Newborn Care Checklist (English Version)
August 2018 18
Step 2: Analysing the problem, and measuring the quality of care
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Immediate Newborn Care Checklist (Myanmar Version)
August 2018 19
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Data Entry and Analysis: Original documents
August 2018 20
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Data Analysis:
Project Indicator: %. of babies to whom updated
immediate newborn care was provided
August 2018 21
Numerator: No. of babies receiving
updated essential newborn care
--------------------------------------------------
Denominator: No. of babies eligible for
essential newborn care
X 100
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Baseline Data Analysis Results ( 16th to 31st May, 2016)
Total number of
eligible babies
received %
Immediate drying 59 59 100%
Delayed cord clamping 59 0 0%
Immediate newborn care on
mothers’ abdomen
59 12 21%
Immediate skin-to-skin contact
within first hour after birth
59 0 0%
Initiation of breastfeeding
within first hour after birth
59 No
record
No
record
22
No babies received complete essential newborn care at
baseline. August 2018
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Four Steps for Quality Improvement
• Step 1: Identifying a problem, forming a team
and writing an aim statement
• Step 2: Analyzing and measuring quality of care
• Step 3: Developing and testing changes
• Step 4: Sustaining improvements
August 2018 23
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Step 3: Developing and testing changes
Addressing issues identified in the fishbone analysis
Internal consultation among QI team to identify the
weak points and fix them
Regular data review
Regular supervision of provision of immediate
newborn care
24 August 2018
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Internal consultation among QI team to identify the
weak points and fixing them
August 2018 25
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Regular data review
August 2018 26
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PLAN
Immediate
newborn care
training
DO
Counseling to
mothers and
families using
posters and videos
STUDY
Data review
Close monitoring
of immediate
newborn care
ACT
Periodic
reinforcement
Objective: To provide immediate
newborn care training
Addressing the causes around ‘People’
August 2018 27
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Addressing the root cause around ‘People’: Immediate newborn care training
August 2018 28
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PLAN
Birth place
preparedness
DO
Implemented by staff
nurses
Supervised by ward sisters
STUDY
Random stock
check by matron
ACT
Daily supervision
of birth place and
taking action as
needed
Objective: To ensure birth
place
preparedness
Addressing the root cause around ‘Place’
August 2018 29
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Addressing the root cause around ‘Place’ Preparedness of birth place: Labour room
Before After
August 2018 30
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Addressing the root cause around ‘Place’ Preparedness of birth place: Resuscitation platform
Before After
August 2018 31
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Addressing the root cause around ‘Place’
Preparedness of birth place: Immediate postnatal room
August 2018 32
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PLAN
Immediate
newborn care
training
DO
Immediate newborn care
poster (in English and
Myanmar versions)
Hands-on training
STUDY
Checklists
Data review
Video monitoring
ACT
Motivations to on-
duty staff
Involve student
midwives
Objective: To ensure the
correct procedure
of immediate
newborn care
Addressing the root cause around ‘Procedure’
August 2018 33
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Addressing the root cause around ‘Procedure’: Preparedness of birth place (Continued)
August 2018 34
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Change in the process order of immediate
Newborn Care
Before
Note the time of delivery and sex
Immediate cord clamping
Placed under radiant warmer
Immediate and thorough drying and check breathing
Remove wet towel
Cord clamping
Vit K injection and check for anal opening
Weighing baby and examination
After
Note the time of delivery and sex
Put on mothers abdomen Immediate and thorough drying
and check breathing
Remove wet towel
Immediate skin to skin contact Cover blanket and wear bonnet
Cutting of the cord after pulsation stop ( delayed cord clamping)
Continue skin to skin contact and encourage BF
• Vit K, anal opening check
• Weighing baby and examination
August 2018 35
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Change in order of process steps: Results
Before After
August 2018 36
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Change in order of process steps: Results
Before After
August 2018 37
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Change in order of process steps: Results
Before After
August 2018 38
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PLAN
To ensure an existence of
uniform policy for
immediate newborn care
in the delivery room
DO
Awareness to doctors and
nurses
Immediate newborn care
checklists
STUDY
• Responsibility for
data entry not
designated
Gaps/mistakes in data
entry
ACT
Data entry to be done
by student midwives
Retraining around the
use of checklist
Objective: To ensure the
policy
implementation
for ENC
Addressing the root cause around ‘Policy’
August 2018 39
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Regular supervision of provision of immediate
newborn care
August 2018 40
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August 2018
0% 0%
88%
96% 100%
96% 96% 90%
87% 82% 80%
0%
20%
40%
60%
80%
100%
% o
f e
lig
ible
ne
wb
orn
s re
cie
vin
g
ess
en
tia
l n
ew
bo
rn c
are
Time in Weeks
% of eligible newborns receiving
complete updated essential newborn care
41
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Four Steps for Quality Improvement
• Step 1: Identifying a problem, forming a team
and writing an aim statement
• Step 2: Analyzing and measuring quality of care
• Step 3: Developing and testing changes
• Step 4: Sustaining improvements
August 2018 42
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Step 4: Sustaining Improvement
Hands-on training by senior staff to new staff
Periodic on-site and via-CCTV supervision of
provision of immediate newborn care
August 2018 43
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Quality Improvement of Newborn Care at
WCH, Taunggyi
2016 June to
October
Updating immediate newborn care
practice
2017 January to
June
Integrating Kangaroo Mother Care into
small baby care
KMC % increased from 0% before the
QI project to 63.7%
August 2018 44
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Quality Improvement of Newborn Care at
WCH, Taunggyi
2016 June to
October
Updating immediate newborn care
practice
2017 January to
June
Integrating Kangaroo Mother Care into
small baby care
2018 January to
June
Strengthening of thermal care of newborns
Reduced hypothermia in newborns from
37.7% to 4.7%.
August 2018 45
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After I have seen the achievement of QI projects in other countries, ……….
August 2018 46
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August 2018 47
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Today’s presentation outline
August 2018 48
1. QI projects at Women’s and Children’s Hospital (WCH),
Taunggyi (Tgi)
2. Learning points from QI projects at WCH, Tgi
3. How QI culture was spread out to other hospitals in
Myanmar
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Learning points from QI projects at WCH,
Taunggyi
Strengths
Leadership by the ward-in-charge
Involvement of & a rapport among all relevant staff
Acceptance by family members of neonates
Donation by the community
August 2018 49
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Learning points from QI projects at WCH,
Taunggyi (Continued)
Weaknesses
health care providers, at the beginning, view QI
works as extra work
it takes time to change behaviours
August 2018 50
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Learning points from QI projects at WCH,
Taunggyi (Continued)
Opportunities
MoHS and a number of non-governmental
organisations are now strategizing QI as part of routine
Threats
Sustainability ?
August 2018 51
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Learning points from QI projects at WCH,
Taunggyi
PoCQI model is very comprehensive, handy, and
practical
The four steps are very simple but can very well
navigate the QI team throughout the QI activities
August 2018 52
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Today’s presentation outline
August 2018 53
1. QI projects at Women’s and Children’s Hospital (WCH),
Taunggyi (Tgi)
2. Learning points from QI projects at WCH, Tgi
3. How QI culture was spread out to other hospitals in
Myanmar
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August 2018 54
WCH,
Taunggyi
Beyond
WCH, Taunggyi
1. Kyaing Taung
Station Hospital
1. Ho Pone Township
Hospital
2. Magway Regional
Hospital
Spreading QI culture ……….
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1. Kyaing Taung Station Hospital
An unforgettable moment in my life
“I was admitted to Kyaing Taung Hospital one
day ahead of the delivery of my second baby.
The nurse asked me whether I wanted my
baby stay with me right after birth or after all
the procedures for him and myself. I was
surprised because I did remember that I was
not asked so for my first baby, but
responded that I wanted to have my baby with
me. On the day of birth, my baby, still tied
with the cord, was put on my abdomen and
dried by the nurses. He cried right then. Within
a few minutes, the baby was on my chest.
Seeing him sleeping soundly on my chest, all
my tiredness and pain flew away…An
unforgettable moment in my life indeed!” August 2018 55
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2. Ho Pone Township Hospital
56 August 2018
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3. Magway Regional Hospital
57 August 2018
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Thank you! Questions & Discussion
August 2018 58
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Next Steps
Share your QI work! Email us [email protected]
START a new QI project. Contact us we will help!
Contact your Coach for help and updates!
Get your POCQI certificate (workbook.pocqi.org)
Join webinars – 14th August QI story from Bhutan on
improving discharge process for newborns:
http://www.pocqi.org/webinar/
August 2018 59