sharepoint kennisdelingsdag - sambo-ict · content based on best practices 2. agree on content...

15
A view on governance SharePoint Kennisdelingsdag Nick Stuifbergen, consultant [email protected] 28 January 2011

Upload: others

Post on 15-Aug-2020

9 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: SharePoint Kennisdelingsdag - saMBO-ICT · content based on best practices 2. Agree on content using workshops. 3. Output: Governance model description on a SharePoint site and WIKI

A view on governanceSharePoint Kennisdelingsdag

Nick Stuifbergen, [email protected]

28 January 2011

Page 2: SharePoint Kennisdelingsdag - saMBO-ICT · content based on best practices 2. Agree on content using workshops. 3. Output: Governance model description on a SharePoint site and WIKI

AgendaWaar zie je de risico’sA view on governanceSharePoint landscapeSharePoint life cycle overviewSharePoint governance modelWaar zie je risico’sQ&A

Page 3: SharePoint Kennisdelingsdag - saMBO-ICT · content based on best practices 2. Agree on content using workshops. 3. Output: Governance model description on a SharePoint site and WIKI

3

Microsoft Confidential

Waar zie je risico’s

Risks

Page 4: SharePoint Kennisdelingsdag - saMBO-ICT · content based on best practices 2. Agree on content using workshops. 3. Output: Governance model description on a SharePoint site and WIKI

4

Microsoft Confidential

A view on SharePoint governance

Page 5: SharePoint Kennisdelingsdag - saMBO-ICT · content based on best practices 2. Agree on content using workshops. 3. Output: Governance model description on a SharePoint site and WIKI

5

Microsoft Confidential

SharePoint Landscape

SharePoint basis platform

Add-on(s) and Custom developped code will have to go through DTA before

submitted to P.Add-on

Custom dev. Add-on

Custom dev.

Add-on

Custom dev. Custom dev.

PerformanceSecurityAvailabilityStyling and Navigation

Search enterprise / federated .

Sizing, Backup, Performance, etc.

Netw

ork

Operating System

Active Directory (GPO and Authentication)

Governance / Maintenance / Operations and Administration

SharePoint Hardware platform

Change and Configuration Management

Monitoring [SharePoint, Application(s) and platform

]

Page 6: SharePoint Kennisdelingsdag - saMBO-ICT · content based on best practices 2. Agree on content using workshops. 3. Output: Governance model description on a SharePoint site and WIKI

6

Microsoft Confidential

Requirements

Business Objectives

Business Case

Applications

Design

Build

Deploy Training

Communication

Support

UsageService Model

Monitoring

Cost Model

Life Cycle Overview

• Define standards for SharePoint usage, support and service model to increase efficiency and support the adoption of the SharePoint platform

Governance Model

• Support deployment for performance, stability and security

Infrastructure

Page 7: SharePoint Kennisdelingsdag - saMBO-ICT · content based on best practices 2. Agree on content using workshops. 3. Output: Governance model description on a SharePoint site and WIKI

7

Microsoft Confidential

Solutions – Customized Apps Development and deployment processes ( e.g. roles and responsibilities)•Application Building blocks (reference architecture??)•Rules e.g. Globalize application •Service Model (support for customization and end user support) and charge mode•Maintenance model•Security •Monitoring •Data migration strategy•Training & Education

Basic Collaboration – Team sites, project sites, procurement sitesCode of conduct (when to use SP, basic versus solutions)•Login and authentication•Site management and lifecycle polices (from request process to archive)•On premise and Online standards•Data protection rules (may vary per country or business unit)Max quota (xx GB)•Service & Charge model & Retention policy (expiration)

Web content management – Internet / Intranet portalsPublish process - Author, approver, publisher• Code of conduct (e.g. when to use SP)• Retention policy (expiration)• Auditing•Templates -> Style guide , GUI & Uniform navigation• Privacy setting impose certain security-related rules(low, mid, high)

SP Governance models Freedom to perform: Keep it simple – Keep it workable!

Page 8: SharePoint Kennisdelingsdag - saMBO-ICT · content based on best practices 2. Agree on content using workshops. 3. Output: Governance model description on a SharePoint site and WIKI

8

Microsoft Confidential

SharePoint Governance

Model

Design

Development & Configuration,

Testing

Migration strategy

Deployment, education,

training & usage

Support & Maintenance

Reference Architecture

SharePoint Governance / Lifecycle Management

Governance model is an agreed guideline for roles & responsibilities, policies, security, maintenance etc to drive standardization and avoid misusage of the SharePoint platform.

Quality assurance based on architecture reference and governance

Standardization of data migration (archive, file-shares, my documents, public folders, etc) to SharePoint or accessible via SharePoint.

• Standardization of deployment processes by reusing training and communication elements

• Validation of usage against governance model

• Define standard building blocks• Define relation with customer development processes• Map MSFT SP roadmap

• Training & Education• Service Model - SLA • Retention policy - Expiration and retrieval policy

Page 9: SharePoint Kennisdelingsdag - saMBO-ICT · content based on best practices 2. Agree on content using workshops. 3. Output: Governance model description on a SharePoint site and WIKI

9

Microsoft Confidential

SharePoint Governance Model

Design

Create

Create Migration strategy

Deploy

Monitor

Adjust

SharePoint Governance Process1. Identify stakeholders and set up Governance

board2. Agree on scope of governance model3. Identify existing policies 4. dependencies5. Agree on planning, communication structure

and roles & responsibilities 6. Output: Project Initiation Document ->

requires approval of board

1. Develop governance model content based on best practices

2. Agree on content using workshops

3. Output: Governance model description on a SharePoint site and WIKI

1. Identify target audience 2. Develop communication and training plan3. Execute communication, training and

education plan4. Execute retention policies

Adjust Governance model is required based on Monitoring activities

Monitor governance model using tools (SCOM)

Page 10: SharePoint Kennisdelingsdag - saMBO-ICT · content based on best practices 2. Agree on content using workshops. 3. Output: Governance model description on a SharePoint site and WIKI

10

Microsoft Confidential

Inventory•Customer objective•Id Roles en responsibilities (IT and Business) and target group(s)•Interviews •Decision making model•Existing reference, governance and data migration projects

Create •Create and agree on template (content)•Create baseline docs Prepare workshop•Workshop with stakeholders•Complete documentation•Service Model

Implement• Draft deployment strategy• Agree deployment strategy• Execute training plan• Execute communication

Monitor•Create monitoring plan•Execute plan•Review and adjust governance model

Summarized SharePoint Governance Creationand implementation Process

Page 11: SharePoint Kennisdelingsdag - saMBO-ICT · content based on best practices 2. Agree on content using workshops. 3. Output: Governance model description on a SharePoint site and WIKI

11

Microsoft Confidential

SharePoint Governance

Waar zie je de risico’s?

Page 12: SharePoint Kennisdelingsdag - saMBO-ICT · content based on best practices 2. Agree on content using workshops. 3. Output: Governance model description on a SharePoint site and WIKI

12

Microsoft Confidential

Governance discussie

Page 13: SharePoint Kennisdelingsdag - saMBO-ICT · content based on best practices 2. Agree on content using workshops. 3. Output: Governance model description on a SharePoint site and WIKI

14

Microsoft Confidential

Beheer(sbaarheid)– Stabiliteit– ContinuiteitKaders voor ontwikkeling op het platformSecurityRoadmap voor ontwikkeling Rules of Engagement (spelregels)AutorisatieChange & Release ManagementGovernance beleggen in de organisatie– Ownership/StakeholdersCommunicatie

Priorisering

Page 14: SharePoint Kennisdelingsdag - saMBO-ICT · content based on best practices 2. Agree on content using workshops. 3. Output: Governance model description on a SharePoint site and WIKI

Call to action1. ..2. …3. …4. …5. …6. …7. …

Page 15: SharePoint Kennisdelingsdag - saMBO-ICT · content based on best practices 2. Agree on content using workshops. 3. Output: Governance model description on a SharePoint site and WIKI

Questions?