shared decision making in the nhs sue kennedy national shared decision making programme manager
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Shared Decision Making in the NHS
Sue KennedyNational Shared Decision Making Programme Manager
The policy context
Shared Decision Making
Shared decision-making is a process which involves patients:
as active partners with their clinician;
in clarifying acceptable medical options;
and in choosing a preferred course of clinical care.
What are they sharing?
Why shared decision making?Benefits include : Improving patient satisfaction, experience,
knowledge;Helping patients make healthcare choices aligned
with their personal needs, values and circumstances; Improving clinical outcomes and safety; Achieving the right intervention rate and reducing
unwarranted practice variation;Reducing litigation costs.
Shared Decision Making in the NHS
Health and Social Care Bill:
SofS, NHS Commissioning Board & CCGs have a duty “to promote the involvement of patients, and their carers and representatives (if any), in decisions about the provision of health services to the patients”
NHS Operating Framework 2012/13:
Quality “Tools such as patient decision aids, health investment packs, the atlas of variation...... should help shared decision making with patients about care options, as well as supporting commissioning for increased value to address unwarranted variation. “
SDM underpins the Government’s vision of a patient-centred NHS.
“No Decision about me without me”
The policy context
Patient Decision Aids
Patient Decision Aids (PDAs) are tools designed to help patients make difficult treatment or screening decisions when there is no clinical evidence that one option is better than another.
PDAs aim to increase patients’ awareness of the expected risks, benefits and likely outcomes, empowering them to make informed choices about their care.
The National SDM Programme
NHS Direct Hosted Patient Decision Aids
The Right Care SDM Programme: Phases 1-3
PhaseHealthcare Decision Addressed by the Patient Decision Aid
Current Status
1 Osteoarthritis of the knee Available since February 2011
1 BPH Available since February 2011
1 Localised prostate cancer Available since February 2011
2 Breast cancer surgery choices Available since August 2011
2 Chorionic villus sampling/amniocentesis Available since August 2011
2 Prostate Specific Antigen (PSA) testing Available since August 2011
3 Osteoarthritis of the hip Available since August 2011
3 Cataract surgery Available since August 2011
3 Advanced kidney disease (end of life care plan) Available since December 2011
Patient Comments
"All the necessary information was there in simple illustrative manner"
“Easy to follow and explained simply in plain English“
“I have an understanding of what I want to get across to the consultant”
"Own time, own space, own pace"
The National SDM Programme Phase 4
3 contract lots running for 12-18 months:
•Lot 1: Totally Plc: Developing Patient Decisions Aids and Patient Coaching
•Lot 2: Capita : Embedding SDM in NHS systems
•Lot 3 : AQuA: Creating a Receptive Culture for SDM
Phase 4 : Lot 1Totally PlcFebruary 2012 – January 2013
SDM tools and decision support•30 new Long Form PDAs•38 Short Form PDAs •38 Mobile Apps•Migrate 9 Phase 1-3 PDAs•SDM Patient Coaching Development CRM/Webinars•Potential to propose a further 14 PDAs
Phase 4 : Lot 2Capita“Embedding SDM in NHS systems “:
•Work with EMIS, Vision, System One
•Routine commissioning systems, frameworks and informed consent procedures
•Providing information, insight and advice to the NHSCB and CCGs to enable the delivery of their statutory duties
•Develop appropriate SDM KPIs and quality measures
•Produce a baseline of UK-based scientific evidence on the effects of SDM and ongoing research framework proposals
Phase 4 : Lot 3AQuA: Advancing Quality Alliance“Creating a receptive culture”
• Engagement Campaign targeted at patients, clinicians, 3rd sector and the wider public
•Communicate via variety of media including Patient Opinion and social media to raise the profile of shared decision making to patients, the public and the Service. •Work with education providers, Royal Colleges and professional bodies to promote the inclusion of SDM in the training and education of clinical professionals. • Produce a range of resources to support the introduction and embedding of SDM into the NHS:
•Deliver a programme of learning and development for clinical teams, to raise awareness and secure ongoing sustainability within clinical practice.
• Design and implement a training programme intended for clinical providers and commissioners using video and wiki technology
Give people the care the need and no less, the care they want and no more
ThankThank you