share point saturday putting you at the centre of the intranet
TRANSCRIPT
![Page 1: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/1.jpg)
Putting you at the centre of the social intranet
@weshackett
Wes HackettSolutions Architect
#SPSUK16
![Page 2: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/2.jpg)
Agenda
• What are people using outside work?• Some vision• What is a social intranet• Approach• Social Intranet areas
– Home page– Profile– Corporate communications– Community sites– Search
![Page 3: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/3.jpg)
Agenda - Challenges
• Adoption• Performance• Governance• Devices• Recession proof goals• Legacy
![Page 4: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/4.jpg)
What are people using outside work?
![Page 5: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/5.jpg)
Some vision
• In their personal lives, people are working together and sharing information in radically different ways using the Internet. Social networking websites such as Facebook, YouTube and Twitter, collaborative knowledge websites such as Wikipedia, and interactive communications such as Skype and MSN Messenger, are giving people very engaging ways to share experiences, communicate better and learn faster.
• We have an opportunity to do give our staff the same tools and experiences, to help them do their jobs better and help them feel connected to the wider internal community.
![Page 6: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/6.jpg)
Understand your business
• What are your organisational strategic goals?• What systems, tools and processes will support these?
– Sometimes this is hard because you don’t know what you don’t know
• Have your staff changed? Older/younger/fewer?• Do you need to work more with partners/ customers/
suppliers• Do you staff need to work from anywhere
![Page 7: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/7.jpg)
What is a social intranet?
What am I doing?
![Page 8: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/8.jpg)
Philosophy
• Recognise business is made up of people, with interests, activities and interactions
• Delivering human-friendly solutions that match how people work in real life
• Supporting two-way dialogue and interaction• Cross-organisational communication and collaboration• Enabling staff to be active participants and owners on intranets, and
not just passive consumers• Drawing on network effects within organisations, recognising that
groups can do more than individuals• Enriching traditional business and internet activities with a social
layer
![Page 9: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/9.jpg)
Including social features
• Commenting on news• Voting or rating of content• Richer staff directories that help staff connect to each
other• Microblogging• Team and business unit collaboration spaces
These all supplement traditional news and content centred intranets
![Page 10: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/10.jpg)
Completely social intranet
• Centred on collaboration not publishing• Staff can edit many areas of the site• Collaboration tools and social features• Making the social spaces the primary ‘work place’• Give visibility with ‘activity streams’ on the homepage
These intranets are the ‘Place to work’ for staff
![Page 11: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/11.jpg)
My Site Teamsites
Community Sites
Corporate Sites
Extranet/Internet
My Profile
me everyone
Search, Instant Messaging, Desktop Sharing, Desktop Web/Video Conferencing
Pay & Benefits
Training Site
My Sites - A homepage that is tailored to my individual needs.My Profile - viewable by all, that will help others connect to me. Think Facebook or LinkedIn for the organisation.
Teamsites - websites that provide a workspace for a team to collaborate, share knowledge and make better decisions.
Think of do Wikipedia, YouTube and Forums all rolled into one place that is specific to your team.
Community websites - a collaborative workspace for people within a certain discipline, with shared skills or interests. Helping to improve
knowledge, best practice and drive innovation
corporate website - that provides news and information, with newsfeeds, videos, executive interviews and interactive content that
keeps me engaged.
Extranet & Internet - access the websites and tools seamlessly without additional user-ids and passwords
All sewn together with search, instant messaging, desktop sharing, conferencing facilities and more... Training Site
The approach
![Page 12: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/12.jpg)
Homepage
![Page 13: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/13.jpg)
Homepage continued
![Page 14: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/14.jpg)
Adding Enterprise Content
• SP2010 is about content, docs, wikis, discussions…– By default none of this appears in the activity feeds
• Extend the feed to include the ECM types– They add the business related value – Show the user what is going on in the organisation
• Extend the visual elements to be more engaging– Bring items to life– Give them functionality– Maintain the OOB function
![Page 15: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/15.jpg)
Enterprise Content
New colleagueNew colleague
DiscussionDiscussion
Discussion replyDiscussion reply
Wiki or Enterprise Wiki pageWiki or Enterprise Wiki page
Announcement
Announcement
![Page 16: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/16.jpg)
Enterprise Content
Blog post
Blog post
Blog comment
Blog comment
Picture or Image
Picture or Image
![Page 17: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/17.jpg)
Enterprise Content Media
Audio
Audio
Video
Video
![Page 18: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/18.jpg)
• Items in a user’s news feed can be “liked” and commented on, just like on Facebook.
Facebook style likes and comments
![Page 19: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/19.jpg)
Enhanced profile noteboard
![Page 20: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/20.jpg)
Enhanced content noteboard
![Page 21: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/21.jpg)
New social controls
![Page 22: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/22.jpg)
When being colleagues isn’t enough
• SharePoint activity is only colleague based by default
• What happens when you think a team produce some great content?
– Follow them all?– What happens if a new person joins the team and you
don’t realise?– Or a person creates too many things not from that team
in their other roles?
![Page 23: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/23.jpg)
• By site
• By list
Subscriptions
![Page 24: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/24.jpg)
Subscriptions
• Told why you’re seeing an item• You can unsubscribe from the menu
![Page 25: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/25.jpg)
Personal profile
![Page 26: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/26.jpg)
My Teams
![Page 27: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/27.jpg)
Site directory
![Page 28: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/28.jpg)
Corporate communications
• Adopt the News industry approach– Get your readers to contribute– Embellish their stories
• Eliminate global emails or paper based broadcasts• Make more use of rich media such as:
– Video– Podcasting– Twitter integration
• Analytics drive content styles– Understand your readership
![Page 29: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/29.jpg)
Checkout from Tesco case study
![Page 30: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/30.jpg)
Community sites
![Page 31: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/31.jpg)
Search
![Page 32: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/32.jpg)
Challenges
![Page 33: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/33.jpg)
Adoption
• Capture the hearts and minds of your organisation
• Two key components
– Communications – how you get the message across
– Training – how people learn to use the platform
![Page 34: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/34.jpg)
Building your adoption plan
• It makes you think
• It gives you something to hand around
• It involves other people
![Page 35: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/35.jpg)
Communications
• Engage with your internal marketing and communications teams early in the project
• Make your communications strategy persistent• Use existing communication channels• Get executive sponsorship• Tailor messages to each target audience
![Page 36: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/36.jpg)
Training
• Needs to be focused on what the user needs• Key elements delivered just before use• On-going top-up sessions• Self help
![Page 37: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/37.jpg)
Performance at scale
• Gathering Activity at scale– How many changes are expected– Does this fit with the planning
• Security trimming– Complexity– Performance
• Configuration– Configure each gathering per location
![Page 38: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/38.jpg)
Governance
• To steer not control
• Social is about freedom– Within guidelines– The light touch approach– You already guide employees with HR Policies
• Focus on business value– Control the key knowledge– Invest in information management
![Page 39: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/39.jpg)
Devices
• Planning for devices– What types– Security considerations– Expected use cases
• Implementing for devices– Dedicated ‘apps’– Web based
• Tools for the job– Use the right tool for the right job
![Page 40: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/40.jpg)
Recession Proof Goals
Reduce Cost
Optimise IT assets
Remove legacy systems and support
Reduce travel
![Page 41: Share point saturday putting you at the centre of the intranet](https://reader033.vdocuments.site/reader033/viewer/2022060112/556c5619d8b42acc228b48f2/html5/thumbnails/41.jpg)
Legacy
• Business projects leave legacy– Plan for the project– Plan for the following 6 months– Plan for the next 12 months– Plan for 3 years time– Plan for 5 years time
• Remember why you started this project– Support your business plans with technology