Shamekia A Gwin 2211 Cottonwood Dr Unit A, Joliet, IL 60432

(815)630-9392, shamegwin@gmail.com

Summary

Highly reliable and focused Logistics Specialist with a strong record of exemplary customer service. Able

to work independently with little to no supervision or as a team member. Understands the complexity of

logistical planning and execution.

Education

M.B.A., Accounting & Finance Chicago, IL

Morris Graduate School of Management

B.B.A., Business Administration – Accounting Chicago, IL

Robert Morris University

Skills

Tax Preparer

An intern tax preparer for the Internal Revenue Service in the VITA program, stationed at the Robert

Morris University campus.

Work Experience

Dollar Tree Inc, Joliet, IL

Quality Control Manager 2014-Present

• Determines schedules, sequences and assignments for work activities based on work priority,

quantity of equipment and skill of personnel

• Direct, leads and coordinates various programs essential to manufacturing procedures (e.g.

training, safety, housekeeping, cost reduction, worker involvement, ect.)

• Applies TQM tools to analy tical and reporting processed, vendor interaction and timely delivery

of all purchased parts and components

• Coordinates objectives with production procedures in cooperation with other plant management

to maximize product reliability and minimize costs through continuous improvement activities

• Formulate documentation and maintain quality control standards, on-going quality control

objectives and ISO related policy, procedures and documentation.

Level 1 Manger (Department Manger) 2013-2014 • Ensure quality goals are met & procedures are followed through various methods of checks &

audits • Allocate work assignments, monitoring productivity of hourly associates and tracking

productivity of associates • Recommend changes and revisions to facility operations and procedures including proposals to

enhance efficiency, productivity and safety topics • Ensure that all paperwork and daily logs are maintained • Ensure adequate and accurate information is provided at shift change

Level 2 Manager 2013-2012 • Work alongside the department manager to ensure daily department goals are met • Ensure that associates questions and concerns are handled in an effective and timely manner

• Communicate associates questions and concerns to department manager • Provide department manager with input regarding associates performance

Level 3 Manager 2012-2011 • Ensure proper training and/or re-training of associates

• Communicate information to associates relative to policies and procedures

• Execute safety assurance techniques and maintain a safe working environment

Inventory Check-In Clerk & Allocations Clerk 2004-2011

• Assist managers with decisions of employee placement

• Prepare truck billing paperwork

• Count & enter new inventory into the system

Bank One, Joliet, IL 2002-2004

Customer Service Associate I

• Balanced cashbox

• New account referrals

• Customer Serv ice

• Conducted both business and personal transactions

Scholastic Achievements

Academic Honors : President's Honors List