Settling InVol.07 March 2016Global Human Resources Department, Rakuten, Inc.http://global.rakuten.com/corp/

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Note on Confidentiality

All matters pertaining to housing and relocation support are considered confidential.

Prospective employees are prohibited from discussing these terms with any persons outside of the company.

Please note that this document is confidential

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Transportation rom airport to downtownRecommended plans and website

Recommended transportation from airport to downtownØ TrainIf you have big languages, taking trains are very difficult. Most stations have elevators/ escalators but big stations such as Shinjuku is very complicated. Small stations do not have elevators/ escalators. Check the transportation: http://www.jorudan.co.jp/english/

Ø Airport Limousine: http://www.limousinebus.co.jp/en/(ex.) Narita Airport to Shinjuku. Haneda Airport to Shinjuku.

Ø Taxi(pros) It is very easy, convenient. You can catch a taxi almost anywhere. (coms) It costs a lot for a long term distance. (ex.) Narita Airport to Shinjuku: 85km/150min/25,000yen

Haneda Airport to Shinjuku: 22km/50min/7,000yenShinjuku to office: 15km/40min/5,000yen

Check the rate (only in Japanese) http://www.nihon-kotsu.co.jp/taxi/fare/simulation.htmlØ Wifi https://www.gotokyo.org/en/tourists/info/wifi.html

Useful Japanese PhraseWhen you would like to call me, please show following Japanese text.Could you help me to call this number…?『すみません。この番号（080-****-****）に電話をかけたいのですが、電話を持っていないため助けていただけませんでしょうか。』

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Notification of Moving InNew residents are required to register themselves to the city office

Ø Please visit the municipal office where you live with your resident card

and file a moving-in notification within 14 days of finding a place to settle

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ØWhen you visit the office, bring:

ØResident Card

ØPassport

List of Ward Offices in Tokyo

http://www.tokyo-icc.jp/guide_eng/gov/01.html

**weekly/monthly mansions may not be registered as your residence.

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Bank in JapanA bank account must be opened in Japan in order to transfer your salary

Applications cannot be filed before your arrival in Japan

Residential address in Japan and Resident Card are required to open an account

We recommend you to create an international credit card in your country. It is sometimes not

easy to create a credit card account in Japan

Rakuten Bank http://www.rakuten-bank.co.jp/ (only in Japanese)• Rakuten provides Internet Banking services and accounts can be opened online• You can add credit card function to your ATM card without applying separately• Rakuten Employees must open a Rakuten Bank account and the procedure for opening an

account will be sent to you before joining the company. Citibank• Citibank provides services in English• A monthly maintenance fee of JPY 2,100 will be automatically withdrawn from you account.• Inquiries: http://www.citibank.co.jp/en/banking/

Shinsei Bank• Shinsei Bank offers a good English customer support (Other banks such as Mitsubishi UFJ,

Sumitomo, etc. are larger but generally have a lower level of English service)• Includes English supported online banking• Inquiries: http://www.shinseibank.com/english/• There is a branch beside Rakuten Crimson House and English support is available:

http://www.shinseibank.com/english/atm/tempo/029/futakotamagawa.html

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MOBILE PHONES: Prepaid Services (1/2)Below are some prepaid options for mobile phone usage in Japan

SIM Free Handset• If you handset is SIM free and compliant with Japanese regulations and meets technical

requirements, you can keep using your phone with a new SIM card. • SIM cards can be prepaid, postpaid or rental.

Prepaid phone• Prepaid phones can be purchased at cell phone stores. The handsets starts around 5,000 yen. • Credits (prepaid cards) are available at cell phone stores and convenience stores. .

Pros Cons• No monthly fee • Higher rate for

outgoing calls

• Less expensive handsets

• Connection can be slow and unstable

• No cancellation fee • Best for low usage (canget expensive)

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MOBILE PHONES: Prepaid Services (2/2)Below are some prepaid options for mobile phone usage in Japan

The following carriers provide prepaid services• Softbank Mobile: http://www.softbank.jp/en/mobile/product/prepaid/• AU by KDDI: http://www.au.kddi.com/english/mobile/product/prepaid/

For inquiries on SIM cards• Japan Communication Inc. : http://www.j-com.co.jp/en/

The following items are usually required for application:• Resident Card • Passport (copies are not accepted.)

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MOBILE PHONES: Subscription (1/3)With subscription plans, you pay for your usage at the end of a monthly billing cycle

Types of planPhones may be subsidized or purchased at full price by installment. Subsidized phones usuallyrequire a 2 year service contract.

You can make a contract with the carrier of your choice by visiting their local shop or an electric retailstore.

Having a credit card will make the registration and monthly payment process easier therefore werecommend you to sign up for a credit card at a bank in your home country before coming to Japan.

The following items are required for application:• Resident Card with residential address in Japan• Passport (copies are not accepted.)• Credit Card

* The period of stay must be valid for 90 days from the application date. Short term visa holders are ineligible

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MOBILE PHONES: Subscription (2/3)

Rakuten Mobile has a branch within Rakuten Café at Futakotamagawa station in Tokyo (right beside Crimson House) opened between 10:00 and 20:00. Here are the services available:

Rakuten Mobile is a SIM-only mobile service provider

Device SIM Card Types Phone NumberDevice & SIM card Call SIM New Number

SIM Card Only* Data SIM MNP**

• Credit Card• Residence Card• Passport• Optional: Rakuten Membership Login and Password (this will speed up the process)

Things to Bring

* For SIM Card Only options, please find here a list of acceptable devices:http://mobile.rakuten.co.jp/device/ (in Japanese)** This option is only available for the following carriers: NTT docomo, AU, Softbank,Disney Mobile on Softbank, Yahoo! Mobile.

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MOBILE PHONES: Subscription (3/3)

Other Major Carriers in Japan

Softbank Mobile Corphttp://www.softbank.jp/en/mobile/support/

NTT DoCoMohttps://www.nttdocomo.co.jp/english/support/procedure/

Choosing a carrier is entirely a matter of preference. Softbank is notable for having several branches which are foreigner friendly.

AU (KDDI)http://www.au.kddi.com/english

Yamada Denkihttp://mb.softbank.jp/en/ (*)

* Japanese site only

Bic Camerahttp://www.au.kddi.com/english/index.html

Yodobashi Camerahttp://www.nttdocomo.co.jp/english/product/ (*)

Beside Rakuten Mobile, Japan has 3 major carriers that offer subscription plans

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Internet, Landline Phone, Cable TVMany providers offer a cariety of Internet plans

Satellite & Cable TV• ITSCOM: http://www.spinnet.jp/indexe.html• JCN Minato Shinjuku: http://jcntv.jp/english/english.php

Internet, Landline Phone, Cable TV packages• NTT East: https://flets.com/english/index.html?link_id=g_home• J:COM: http://www.jcom.co.jp/english/

List of Internet providers• ASAHI Net: http://asahi-net.jp/en/• NTT Communications Corp: http://www.ntt.com/index-e• SonixNet ISP (Assist Solutions Corp.): http://www.asolutions.co.jp/• SpinNet (SOFTBANK TELECOM Corp.): http://www.spinnet.jp/indexe.html

** ASSIST Solutions Corp. offer a free service that can help you in arranging those services: http://www.asolutions.co.jp/

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Commuter PassRakuten pays you the cost for commuter pass

About commuter ’s pass• Commuter pass can be purchased at a station that has a commuter ticket office or ticketing

machine for commuter pass. • You will need to provide the following information when purchasing a commuter pass:

• Your name, age, address and phone number• Two stations between which you would like to commute• Length of validity of the pass (one, three, or six months)

Suica / Pasmo• Suica/PASMO is a convenient, public transportation IC card system which allows for repeated use

of a single chargeable card. • A single Suica/PASMO card allows you to travel on rail and bus in the Tokyo metropolitan area and

can also be used for payment as electronic money when making purchases at stores participating in Suica/PASMO electronic money system. It is convenient to have Named Suica/PASMO as this can be used as a commuter pass. For more details, please refer to the below links:

• Suica: http://www.jreast.co.jp/e/pass/suica.html (can be purchased at JR line stations)• Pasmo: http://www.pasmo.co.jp/en/ (can be purchased at the stations other than JR lines)

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Health Checkup (1/3)A health checkup report written by a physician needs to be submitted upon employment

List of English speaking doctors / hospitals in Tokyo:

• http://www.realestate-tokyo.com/info/hospital/Futakotamagawa Medical Clinic (Nearest Crimson House)Department Internal Medicine,Gastroenterology,Endoscopic internal medicine,Liver internal medicine,Allergy

Address Sone Bldg.5F., 3-15-1,Tamagawa,Setagaya-ku,Tokyo

Tel No. 03-3707-7720

Web-site http://www.nicotama-cl.com/about/

English Depends on doctor

Shimokitazawa Tomo ClinicDepartment Internal Medicine,Respiratory Medicine,Gastroenterology

Address Toho Bldg.2F., 2-31-6,Kitazawa,Setagaya-ku,Tokyo

Tel No. 03-3469-3330

Web-site http://www.birioza.com/tomo/

English Fluent

Todoroki Internal Medicine ClinicDepartment Internal Medicine,Respiratory Medicine,Gastroenterology,Pediatrics,Radiology

Address 8-24-14,Todoroki,Setagaya-ku,Tokyo

Tel No. 03-3702-5425

Web-site http://www.myclinic.ne.jp/todoroki_cl/pc/

English Fluent

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Health Checkup (2/3)Additional clinics with English speaking staff in Crimson House area

Okusawa ClinicDepartment Internal Medicine,Respiratory Medicine,Pediatrics,ENT.,Orthopedic Surgery,Dermatology,Gynecology

Address Casa Jiyugaoka 10A,5-24-17,Okusawa,Setagaya-ku,Tokyo

Tel No. 03-3724-7840

Web-site http://estdoc.jp/english/doctor/0160973.html

English Fluent

Phoenix Medical ClinicDepartment Internal Medicine,Surgery,Orthopedic Surgery,Gynecology,Respiratory Medicine,Allergy

Address 3-41-6,Sendagaya,Shibuya-ku,Tokyo

Tel No. 03-3478-3535

Web-site http://www.phoenix.gr.jp/

English Fluent

Tokyo Medical and Surgical ClinicDepartment Internal Medicine,Gastroenterology,Outpatient Surgery,Vaccination

Address 32 Shiba-koen Building 2F,3-4-30Shiba-koen,Minato-ku,Tokyo

Tel No. 03-3436-3028

Web-site http://www.tmsc.jp/

English Fluent

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Health Checkup (3/3)Additional clinics with English speaking staff in Crimson House area

Tokyo Medical and Surgical ClinicDepartment Internal Medicine,Gastroenterology,Outpatient Surgery,Vaccination

Address 32 Shiba-koen Building 2F,3-4-30Shiba-koen,Minato-ku,Tokyo

Tel No. 03-3436-3028

Web-site http://www.tmsc.jp/

English Fluent

Watanabe ClinicDepartment Internal Medicine,Gastroenterology,Dermatology

Address 5-26-8,Nakameguro,Meguro-ku,Tokyo

Tel No. 03-3712-2222

Web-site http://estdoc.jp/english/doctor/0026685.html

English Fluent

American Clinic TokyoDepartment Internal Medicine,Respiratory Medicine,General Medicine

Address No.1 Niikura Building 3F,1-7-4 Akasaka,Minatoku,Tokyo

Tel No. 03-6441-0969

Web-site http://www.americanclinictokyo.com/accessmap

English Fluent

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References and Useful Links

Link Notes

The Expat’s Guide to Japan General Information

List of Foreign Embassys in Japan Embassy/Consulate Information

Tokyo Metropolitan Government Guide for Tokyo Residents

japan-guide.com General Information

Metropolis Japan English LanguageMagazine/Classified

TimeOut Tokyo Local Events

Craigslist Tokyo English Language Classifieds