setting smart goals for business

Your HR Department On Call

www.HROnCall.com.au

Things Every Business Needs to

Know About Setting Smart Goals

Presented by Melissa Behrend Founder HR On Call

Objectives of the session

– How do Individual SMART goals align with business goals

– What are SMART goals

– Why use SMART goals

– How to write a SMART goal

Melissa Behrend – HR On Call www.hroncall.com.au


Business Goals

Functional Goals

Individual SMART Goals

Objectives of the session

– How do Individual SMART goals align with business goals

– What are SMART goals

– Why use SMART goals

– How to write a SMART goal


What are SMART goals & why use them?


Why use SMART Goals

• In the absence of clearly-defined goals, we become strangely loyal to performing daily trivia until ultimately we become enslaved by it.

- Robert Heinlein

• In life, as in football, you won't go far unless you know where the goalposts are.

- Arnold H. Glasgow

• A goal without a plan is just a wish. - Antoine de Saint-Exupery


SMART - Specific

• Great Goals are well defined and specific

• Straightforward

• Emphasizes an action and a required outcome

• Use the who what, why, how, and when

• Most commonly used are numbers, ratios, % and

frequency


SMART - Measureable

• Enables us to track the results of the goal

• Helps us know when we have achieved our goal


SMART – Achievable / Attainable

• Consider factors which determine the outcome and its success

• Needs to be a stretch, whilst maintaining motivation


SMART – Realistic / Relevant

• Objectives may be achievable but not realistic

• Do you have the resources to achieve this goal

• There is no point including a sales volume goal for a department who has no direct influence on the sales volume.


SMART - Timely

• Clear distinct timeframes• Deadlines for achieving the goal• This creates focus and priority

“There’s a difference between interest and commitment. When you’re interested in doing something, you do it only when circumstance permit. When you’re committed to something, you accept no excuses, only results.” –Unknown


Are your goals SMART?

Specific Measurable Achievable Realistic Timely

What are we going to do?Is it well understood?Does it have an action verb?Is it clear what needs to happen? Will it lead to the desired result?

How will I know the change has occurred? Can the measurement be obtained?

Can it be done in the timeframe? Are there any limitations or constraints?Is this possible ?

Do I have the resources available ?Do I need to revisit my priorities?

Is this possible?

When will this goal be accomplished? Is there are stated deadline?
