setting objectives 382

7/31/2019 Setting Objectives 382

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Mission Statement, ManagementPhilosophy Goals and Objectives

What are Objectives &

What do they do?


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Introduction

The team will present a statement ofphilosophy. It may

include a team mission statement or other statement that helps

frame the week.

The team will present a list ofgoals and objectives for the

week. These are your targets to accomplish. The team will

state how these goals and objectives relate to the 3 RKR goals.

The remainder of this Management Plan will include the

strategies and actions that your team will undertake toaccomplish the goals and objectives.

Goals and Objectives should be Specific, Measurable,

Achievable, Realistic, and Time-Bound.


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Objectives

To Be Successful You Will Need to

Have a Mission Statement and SetObjectives for Your Project.

By the End of This Session You Will

Be Able to: Create a Mission Statement

Set Objectives


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Mission Statement

A Mission Statement describes your unique

purpose during your management week. Itcaptures what qualities your team wants to

develop, accomplish, and contributions your

team wants to make.


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Mission Statement - Guide

A mission statement becomes a guide for yourmanagement week, inspiring you to make

decisions that will best help you you reach yourgoals and fulfill your vision.

1. The Mission Statement should be narrow enough togive direction and guidance to everyone in the business.

2. Large enough to allow the business to grow and realizeits potential.

3. Must be realistic, achievable, and brief.

4. And, it should capture the essence of an organizationwithout being so vague that it could apply to every

other organization too.


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A Focused Team

Without a Mission Statement an organization will

flounder and pull in different directions.

Employees must be clear about business intent if

you want a team that's focused on the priorities.

This is another great example of where "more is less".

The more time that goes by without formally developingand publishing the organizational Mission Statement, the

less likely one could focus and position their team to

achieve the desired next level of success.


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Positive Results

Some of the positives that can result from establishinga Mission Statement are:

Greatly improved business focus

Everyone has the same corporate/organizationalimage - no misunderstandings

Enhances the professional perception of yourbusiness

Fosters a team oriented environment

Enhances employee morale

Helps attract and retain the best people


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Where to Start?

Write down ideas for your mission statement.

Describe how you want to manage/operate[your management week]

Dont worry if it is not perfect, this is just

your first draft.


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Helpful Sites

What should our mission statement say?http://www.nonprofits.org/npofaq/03/21.html

Principles of Strategic Managementhttp://www.csuchico.edu/mgmt/strategy/module1/

How to Draft a Mission Statement

http://management.about.com/library/howto/ht_stmt.htm Work Place Tool Box

http://www.workplacetoolbox.com/index.jsp
http://www.nonprofits.org/npofaq/03/21.htmlhttp://www.csuchico.edu/mgmt/strategy/module1/http://management.about.com/library/howto/ht_stmt.htmhttp://www.workplacetoolbox.com/index.jsphttp://www.workplacetoolbox.com/index.jsphttp://management.about.com/library/howto/ht_stmt.htmhttp://www.csuchico.edu/mgmt/strategy/module1/http://www.nonprofits.org/npofaq/03/21.html


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Objectives Are Necessary

Objectives Are Necessary If PerformanceResults Influence Company Survival &

Growth


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What Do Objectives Do?

Focus Attention

People, Money, Equipment

Justify Reasons for Orders

Provide a Planning Base

Give Direction Provide Data

Indicate Problems


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FEATURES OF A GOOD

OBJECTIVECAN BE DONE

WRITTEN CAN BEUNDERSTOOD

SPECIFIC CURRENT FLEXIBLE

A GOOD OBJECTIVE


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Example (bad)

The Restaurant WillReceive Few

Complaints NextMonth.

Unclear - How many isfew - not measurable

Interpreted differentlyby different supervisors

A vague Goal


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Example (Good)

The hotel will

achieve 85% room

occupancy in the nextquarter.

Clear

Measurable Attainable (?)


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Management by objectives

COMPANY

PLANS

DEPARTMENTAL

& INDIVIDUAL

MANAGERS

PLANS

IMPROVEMENT

PLANS

REVIEW

MEETINGS

CONTROL OF

INFORMATION


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Setting Objectives

The

OBJECTIVE

Who is

responsibleHow will it be

accomplished

What is to be

accomplished

When is it to be

accomplished


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How do you start setting

objectives? Be Realistic

Sometimes resources are not available Concentrate on what is important

Not all objectives have equal importance

Prioritize


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How do you start

setting objectives? Assign responsibility

Give specific responsibility for assignmentareas

Fix time frames

Set deadlines for results to be achieved by


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How do you start

setting objectives? Measure & Monitor

Evaluate & compare -

seek / give feedback -

revise plan if necessary -

develop future objectives

& plans


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Are there different

types of objectives?YES - many.???


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Strategic Objectives

Long range objective planning

Deal with cost controls

Budgets,

Profitability

Market decisions Made by top executives usually


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Tactical objectives

Short range objective planning

Deal with routine tasks

Often part of supervisors job


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How do you start

setting objectives? Qualitative objectives

- Relating to standards & quality (+/-)- Hard to measure

Quantitative objectives

- Relating to production achievements- Easier to measure


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Qualitative and quantitative

objectives again can split into: Decision oriented objectives

If a decision is made to remedy a particular

problem - that will determine objectives

Routine objectives

Relate to everyday work operationsconcerned

mainly with routine / repetitive jobs


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Qualitative and quantitative

objectives again can split into: Creative objectives

Involve new ideas, applied in a creative or

flexible way to enhance productivity,profitability or both

Personal objectives

Specific goals you seek to accomplish in yourown work


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Relate Objectives to Goals

Goals of the Restaurant at Kellogg Ranch:

1. Exceed Guest Expectations

2. Provide Total Support to Your Staff

3. Manage the Business Professionally

setting objectives 382

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