session m slideshare

17
Let’s make one thing clear:

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Post on 15-Apr-2017

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Page 1: Session M Slideshare

Let’s make one thing clear:

Page 2: Session M Slideshare

Businesses are businesses.

And people are people.

Page 3: Session M Slideshare

Nobody really wants any business to engage with them like their best friend would.

Page 4: Session M Slideshare

They just want a little respect; a little recognition.

Page 5: Session M Slideshare

In the end, people just want the businesses they frequent to recognize them and reward them for their

business.

Page 6: Session M Slideshare

Simple. But not easy.

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Most businesses want to recognize and reward their customers– especially their most loyal ones.

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There’s just one problem:

Their existing software.

Page 9: Session M Slideshare

It’s tired, slow and breaks people up into slivers of themselves so the whole person cannot come

into view.

Page 10: Session M Slideshare

By the time marketers put the pieces together (often manually) the customer has moved on.

Maybe even churned out.

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So we created a platform that:Recognizes the sum of the partsUnifies and updates the total pictureAnd recommends the right way to engage with the customer based on all the facts

(Not just a sliver of them).

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APIs pull in the pieces.

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Proprietary dynamic profile management software assembles them and associates them to the whole customer.

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A real-time rules engine recommends the next engagement the company should make taking into account location, lifetime customer value, recent engagements, purchase history, stated preferences...

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And personalized content, offers, or experiences are delivered via the right channel at the right time.

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In milliseconds.

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SessionM. The sum of the parts.(Not just some of the parts.)