session 2 professional self awareness department social ... · session 2 professional self...

SOCF111

Session 2

Professional Self Awareness

Department Social Sciences

endeavour.edu.au

© Endeavour College of Natural Health endeavour.edu.au 2

Mindfulness Exercise



Session Aim

To introduce students to the importance and benefits of developing self-awareness and its key role in establishing and maintaining the therapeutic relationship



On successful completion of this session, students should be able to:

o Discuss the role of self awareness in effective communication

o Evaluate the importance of the therapeutic relationship

o Identify the importance of self awareness in establishing and maintaining the therapeutic relationship

o Explain the different learning styles and identify possible dominant learning style


The Therapeutic Relationship

The relationship between a healthcare

professional and a client. It is the means by

which the practitioner and the client hope to

engage with each other and effect beneficial

change in the client.


Therapeutic Relationship

o The interactive process by which the practitioner fulfils

their role by using their professional knowledge and skill

in such a way that they are able to assist the client

physically, socially and emotionally

o Focuses on the needs, experiences, feelings and ideas

of the client

o Collaboration on areas to be worked on and the

outcomes are continually evaluated

o The practitioner uses communication skills, personal

strengths and understanding of human behaviour to

interact with the client



o The client-therapist relationship is essential as it helps

the client to share and engage with the practitioner.

o It promotes increased propensity toward self awareness

and change in unhelpful behaviour, thoughts and

beliefs.

o Has a significant role in positive client outcomes.

o It has a professional component only

o A relationship involving friendship is not appropriate

legally or ethically


Therapeutic Factors Leading to

Client Change

40%

30%

15%

15%

Lambert, M.J. (1992).

Hubble Duncan, & Miller,(1999).


An Effective Practitioner

o Focuses on the quality of the client/practitioner

relationship

o Brings own presence/authentic self to the

relationship

o Is willing to own his, or her own process without defensiveness

o Builds rapport through warmth and acceptance (provides both support and challenge)

o Builds rapport through communication and self-awareness


Client

Values

Needs

Feelings

Culture

Race

Past experiences

Expectations

PROBLEMS

Factors Influencing the Therapeutic

Relationship

Practitioner

Values

Needs

Feelings

Culture Race

Past experiences

Expectations

Preconceived ideas

EXPERTISE


Responsibility of Practitioner

o Practitioner is responsible for own continuing

personal and professional development• Self awareness through mindfulness and self reflection

• Authentic self

• Self worth

o Physician heal thyself• … the readiness and ability of physicians to heal sickness in

others while sometimes not healing themselves

• ….physicians help the sick, but do not always help

themselves when sick….


Responsibility of Practitioner

-An Ethical Approach

• Ethics refers to standards of behaviour that tell us how

human beings ought to act in the many situations in which

they find themselves

• Every therapeutic relationship poses ethical dilemmas.

• The demands of patient-centred practice, together with the

highly individualised and often unsupervised fashion in

which many practitioners work call for a better

understanding of ethical issues

• This is why it is seen as such an integral and essential part

of practitioners’ training


Activity 2.1 Self-Awareness and the


“Self-awareness is….. is crucial for

understanding and developing good

interpersonal skills and building therapeutic

relationships with patients / clients and their

families” (Bulman & Schutz, 2013).

IN SMALL GROUPS DISCUSS THE POSSIBLE

ETHICAL ISSUES WHICH MAY ARISE IN PRACTICE IF

THERE IS A LACK OF SELF-AWARENESS


Self-Awareness

o Awareness – capacity to be in touch with

one’s whole perceptual field: environment,

thoughts, feelings, experiences, qualities,

strengths values, beliefs and limitations

o Building awareness – trusting self to

search within to self reflect


Activity 2.2 Self-Awareness

How do I learn best?

What are my natural talents?

What sets me apart?

How would my friends describe me?

What motivates me and why?

Who do I enjoy working with and why?

How do I spend my free time?

What are my core values?

Who inspires me?

When do I perform best?

What qualities do I like to see in people and why?


Reflective Cycle (Gibbs)

Description

What happened?

Feelings? What were

you thinking and feeling?

Evaluation? What was

good or bad about the situation?

Analysis. What sense

can you make of this

situation?

Conclusion. What else could you

have done?

Action plan. If it arose

again what would you differently


The Authentic Self

“The authentic self is the you that can be found at your absolute core. It is the part of you that is not defined by your job, or your function, or your role. It is the composite of all your unique gifts, skills, abilities, interests, talents, insights, and wisdom. It is all of your strengths and values that are uniquely yours and need expression, versus what you have been programmed to believe that you are ‘supposed’ to be and do. It is the you that flourished, unselfconsciously, in those times in your life when you felt happiest and most fulfilled. It is the you that existed before and remains when life’s pain, experiences, and expectancies are stripped away.”

McGraw, P.C. (2001) Self matters: Creating your life from the inside out, New York: Simon & Schuster.


The Authentic Self

o While one of the most important elements of working

with clients is being able to perceive and process the

client’s feelings and thoughts, it is imperative that you as

a practitioner are able to use yourself as a feeling and

thinking instrument to understand and perceive the

client.

o Self-awareness is being aware of how you are receiving,

processing and responding to clients in relation to your

cognitive and emotional history. As a practitioner it is

important to embrace your own self-awareness and

promote ongoing self growth.


Activity 2:3 The Authentic Self

o Class Activity – Who am I?o This activity requires you to write down on a piece of

paper how you see yourself and how you would describe

yourself to someone who doesn’t know you. To do this

exercise you will need to spend about 5 minutes quiet

time thinking about your true self.

o After the class has completed this task you will choose a

partner and tell them about yourself and then invite them

to tell you who they are.


Your Sense of Self Worth

o Is how you regard yourself

o It is your understanding of your qualities, your strengths,

and your personal attributes

o It is a measure of how you value yourself

o It recognises that you are valuable because you are you;

and there is no one else like you in the world

o Encourages you to try new things, to meet new people,

and to really enjoy life.

o Helps you get through tough situations, and to pick

yourself up and try again if things don’t work out as you’d

hoped.https://www.beyondblue.org.au/docs/default-source/senseability/sense-of-self-worth-hand-out.pdf?sfvrsn=2


What Affects Self Worth

o The environments in which you live, study, and socialise

o How you believe you perform in different activities and

settings.

o What other people say to you

o Perhaps most importantly: what you say to yourself

o Of all the things that affect our Sense of Self-worth, self-

talk is the one we have most control over. That means it

is very important to get into the habit of replacing

unhelpful thoughts like ‘I am an idiot’ or ‘Nobody likes

me’ with helpful ones like ‘I have some good qualities’

and ‘There are people who care about me’.


Self Disclosure

o Defined as sharing personal information (thoughts,

feelings, wishes, history) with others that they would not

normally know or discover about oneself

o Self disclosure is important in all types of relationships

as it improves both communication and the quality of the

relationship

o Self-disclosure must be done in a contextually

appropriate manner

o Must be used carefully in any client /practitioner

relationship


Learning Styles

o There are three learning styles:

• Visual

• Auditory

• Kinesthetic

o Each person may have a dominant style or a mixture of

two or more learning styles


Learning Styles - Visual Dominance

o Orientated to visualise

o Respond to a variety of visual input

o Colours

o Diagrams

o Gestures

o Patterns

o Body Language – gestures & emphasis

o Shapes

o Demonstrations


Learning Styles - Auditory Dominance

o Spoken word – like to hear presentations

o Explanations

o Sequence

o Pitch & tone of voice

o Stories and anecdotes

o Discussion

o Well-structured written work (e.g. handouts)


Learning Styles - Kinesthetic Dominance

o Moving

o Doing

o Activity (e.g. role plays, being given

active roles)

o Active demonstration

o Hands on opportunities

o Demonstration model

o Describing by using feelings and

sensing words


VAK Learning Style Self-Assessment

Questionnaire

When I try to

concentrate …

I grow distracted

by clutter or

movement and I

notice things

around me other

people don’t

notice.

I get distracted by

sounds, and I

attempt to control

the amount and

type of noise

around me

I become

distracted by

commotion, and I

tend to retreat

inside myself.

When I visualise

…

I see vivid,

detailed pictures

in my thoughts

I think in voices

and sounds

I see images in

my thoughts that

involve

movement

When I talk with

others ….

I find it difficult to

listen for very long

I enjoy listening,

or I get impatient

to talk myself

I gesture and

communicate with

my hands



Questionnaire

When I contact

people …

I prefer face-to-

face meetings

I prefer speaking

by telephone for

serious

conversations

I prefer to interact

while walking or

participating in

some activity

When I see an

acquaintance …

I forget names but

remember faces,

and I tend to

replay where we

met for the first

time

I know people’s

names and I can

usually quote

what we

discussed

I remember what

we did together

and I may almost

“feel” our time

together

When I relax… I watch TV, see a

play, visit an

exhibit, or go to a

movie

I listen to the

radio, play music,

read, or talk with a

friend

I prefer action-

oriented stories,

but I do not often

read for pleasure



Questionnaire

When I read … I like descriptive

examples and I

may pause to

imagine the scene

I enjoy narrative

most and I can

almost “hear” the

characters talk

I prefer action-

oriented stories,

but I do not often

read for pleasure

When I spell … I envision the

word in my mind

or imagine what

the word looks

like when written

I sound out the

word, sometimes

aloud, and tend to

recall rules about

letter order

I get a feel for the

word by writing it

out or pretending

to type it

When I do

something new

…

I seek out

demonstrations,

pictures, or

diagrams

I want verbal and

written

instructions, and

talk it over with

someone else

I jump right into it

to try it, keep

trying , and try

different

approaches



Questionnaire

When I assemble

an object …

I look at the

picture first and

then, maybe read

the directions

I read the

directions, or I talk

aloud as I work

I usually ignore

the directions and

figure it out as I

go along

When I interpret

someone’s mood

…

I examine facial

expressions

I rely on listening

to a tone of voice

I focus on body

language

When I teach

other people …

I show them I tell them, write it

out, or I ask them

a series of

questions

I demonstrate

how it is done and

then ask them to

try

TOTAL Visual:

______________

Auditory:

______________

Tactile/Kinesthetic

______________

_


VAK Learning Style Self –Assessment

Questionnaire

o The column with the highest total represents your

primary processing style.

• Primary Learning Style: _______________

o The column with the second most choices is your

secondary style

• Secondary learning Style: _______________


Revision Questions

o What is meant by self-awareness and how is it important?

o What is the therapeutic relationship

o What facilitates the therapeutic relationship?

o Why is good communication important for a therapist?

o In what ways might we use elements of the JOHARI Window for personal growth?

o What is meant by self-disclosure and why is it important?

o In what ways will I apply what I have learnt today about learning styles to my own learning?


ReferencesBaker, B. (2012). The Johari Window: How to build self-awareness & achieve success

Retrieved from http://www.startofhappiness.com/using-the-johari-window-for-self-awareness/

Beyond Blue. Sense of self worth. Retrieved from

https://www.beyondblue.org.au/docs/default-source/senseability/sense-of-self-worth-hand-out.pdf?sfvrsn=2

Bullman, C., & Schutz, S. (Eds.), (2013) Reflective practice in nursing: (4th edition). Wiley Blackwell

Gibbs, G. (1988). Learning by doing: A guide to teaching and learning methods. Oxford: Oxford Further Education Unit

Hubble, M.A., Duncan, B.L. and Miller, S.D. (Eds) (1999). The heart and soul of change: What works in therapy. Washington, D.C., American

Psychological Association.

Josephson, I., Woodward-Kron, R., Delany, C., & Hiller, A. (2015). Evaluative language in physiotherapy practice: How does it

contribute to the therapeutic relationship?. Social Science & Medicine, 143128-136. doi:10.1016/j.socscimed.2015.08.038

Retrieved 18.01.17 https://www.medicine.wisc.edu/housestaff/selfawareness

Knapp, Herschel (2007) Therapeutic communication developing professional skills. Sage Publications

Lambert, M.J. (1992). Implications of outcome research for psychotherapy integration. In Norcross, J.C. & Goldfried, M.R. (Eds.), Handbook of

psychology integration (p.97) , New York: Basic Books.

Marcia Connor. What is your learning style? Retrieved from http://marciaconner.com/assess/learningstyle/

Pennsylvania Higher Education Assistance Agency What's Your Learning Style? 20 Questions - Education Planner. Retrieved from

http://www.educationplanner.org/students/self-assessments/learning-styles-quiz.shtml?event=results&A=6&V=8&T=6

http://www.startofhappiness.com/using-the-johari-window-for-self-awareness/

https://www.beyondblue.org.au/docs/default-source/senseability/sense-of-self-worth-hand-out.pdf?sfvrsn=2

https://www.medicine.wisc.edu/housestaff/selfawareness

http://marciaconner.com/assess/learningstyle/

http://www.educationplanner.org/students/self-assessments/learning-styles-quiz.shtml?event=results&A=6&V=8&T=6

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